Avery Dennison Monarch Freshmarx 9417+ Service manual

SYSTEM
ADMINISTRATOR’S
GUIDE
Avery Dennison®
Monarch®FreshMarx®
9417+ Solution
Version 3.1
TC9417PSA Rev. AB 5/17
© 2016 Avery Dennison Corp.
All rights reserved.

Each product and program carries a respective written warranty, the only warranty on which the
customer can rely. Avery Dennison reserves the right to make changes in the product, the
programs, and their availability at any time and without notice. Although Avery Dennison has
made every effort to provide complete and accurate information in this manual, Avery Dennison
shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later
edition of this manual.
©2016 Avery Dennison Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, stored in a retrieval system, or translated into any language in any
form by any means, without the prior written permission of Avery Dennison.
Trademarks
FreshMarx®, Monarch®, and Avery Dennison® are registered trademarks of Avery Dennison Corporation
Avery Dennison
170 Monarch Lane
Miamisburg, OH 45342

i
TABLE OF CONTENTS
INTRODUCTION ............................................................................................................................. 1-1
Audience .................................................................................................................................. 1-1
About the Printer....................................................................................................................... 1-1
About the Setup Wizard ............................................................................................................. 1-3
Using the Keypad...................................................................................................................... 1-3
About Assigning Formats ........................................................................................................... 1-4
About Freshness Labeling.......................................................................................................... 1-4
About Button Modes .................................................................................................................. 1-5
Timer Button Mode................................................................................................................. 1-5
Video Button Mode................................................................................................................. 1-5
Document Button Mode........................................................................................................... 1-5
Label & Timer Button Mode..................................................................................................... 1-5
Label & Video Button Mode..................................................................................................... 1-5
Label & Document Button Mode............................................................................................... 1-5
Button Mode Icons ................................................................................................................. 1-5
SETTING THE TIME AND DATE....................................................................................................... 2-1
Adjusting the Time and Date ...................................................................................................... 2-1
Formatting the Time and Date .................................................................................................... 2-3
SETTING UP THE PRINTER ............................................................................................................ 3-1
Adjusting the Print Settings........................................................................................................ 3-1
Adjusting the Screen Brightness................................................................................................. 3-4
Adjusting the Volume................................................................................................................. 3-4
Changing the Administrator’s Password....................................................................................... 3-5
Setting the Options.................................................................................................................... 3-5
Adjusting the Language Settings................................................................................................. 3-6
Language Toggle Button......................................................................................................... 3-8
Adjusting the LAN (Local Area Network) Settings......................................................................... 3-9
Using DHCP to Obtain an IP Address:.....................................................................................3-10
Using a Static IP Address:.....................................................................................................3-10
Adjusting the Wireless Settings .................................................................................................3-11
Connectivity Troubleshooting.................................................................................................3-12
Selecting the Network Time Server ............................................................................................3-13
Updating the Printer via SFTP...................................................................................................3-14
Automatically Check for Updates............................................................................................3-16
Allowing Automatic Updates...................................................................................................3-16
EDITING PRODUCT DATA .............................................................................................................. 4-1
Entering Edit Mode.................................................................................................................... 4-1
Adding and Removing Products .................................................................................................. 4-2
To add a product button:......................................................................................................... 4-2
To remove a product button: ................................................................................................... 4-5
Editing Product Descriptions ...................................................................................................... 4-5
Editing the Use First Button ....................................................................................................... 4-6
Editing Category Buttons ........................................................................................................... 4-7

ii System Administrator’s Guide
Assigning a Label Format........................................................................................................... 4-9
Editing Tab Names ...................................................................................................................4-10
Adding Timers..........................................................................................................................4-11
Exiting Edit Mode .....................................................................................................................4-13
BATCH PRINTING .......................................................................................................................... 5-1
Creating a Batch ....................................................................................................................... 5-1
Editing a Batch.......................................................................................................................... 5-3
Renaming a Batch ..................................................................................................................... 5-4
Deleting a Batch........................................................................................................................ 5-4
UPDATING THE PRINTER............................................................................................................... 6-1
Updating Your Product Data File via USB.................................................................................... 6-1
Updating Your Application Software via USB ............................................................................... 6-2
Updating Formats...................................................................................................................... 6-4
Updating Videos........................................................................................................................ 6-5
Supported Media/Video Specifications..................................................................................... 6-5
Supported Video Codecs ........................................................................................................ 6-5
Maximum Resolution .............................................................................................................. 6-5
Video Bitrate.......................................................................................................................... 6-5
Video Conversion................................................................................................................... 6-6
Transferring Videos to/from the Printer.................................................................................... 6-6
Updating Documents.................................................................................................................. 6-8
Document Specifications......................................................................................................... 6-8
Viewable Document Guidelines ............................................................................................... 6-8
Transferring Documents to/from the Printer.............................................................................. 6-9
PERFORMING MAINTENANCE ........................................................................................................ 7-1
Printing Diagnostic Labels.......................................................................................................... 7-1
Version Information................................................................................................................ 7-2
Network Information ............................................................................................................... 7-2
Gray Scale ............................................................................................................................ 7-2
Checkerboard ........................................................................................................................ 7-2
Copying the Data File to a USB Flash Drive................................................................................. 7-3
Calibrating the Supply................................................................................................................ 7-4
Calibrating the Sensor ............................................................................................................... 7-5
Calibrating the Touch Screen ..................................................................................................... 7-6
Performing a Factory Reset........................................................................................................ 7-7
LABEL FORMATS...........................................................................................................................A-1
Format 1...................................................................................................................................A-1
Format 2...................................................................................................................................A-1
Format 3...................................................................................................................................A-2
Format 4...................................................................................................................................A-2
Format 5...................................................................................................................................A-3
Format 6...................................................................................................................................A-3
Format 7...................................................................................................................................A-4
Format 8...................................................................................................................................A-5
Format 10................................................................................................................................. A-6

iii
Format 11................................................................................................................................. A-6
Format 12................................................................................................................................. A-7
Format 20................................................................................................................................. A-7
Format 21................................................................................................................................. A-8
Format 22................................................................................................................................. A-9
Format 30............................................................................................................................... A-10
Format 31............................................................................................................................... A-11
Format 32............................................................................................................................... A-12
Format 40............................................................................................................................... A-13
Format 41............................................................................................................................... A-14
Format 42............................................................................................................................... A-15
Format 43............................................................................................................................... A-16
ADVANCED WI-FI CONFIGURATION ...............................................................................................B-1
Finding a Network ..................................................................................................................... B-2

iv System Administrator’s Guide

Introduction 1-1
INTRODUCTION
Use the Avery Dennison® Monarch® FreshMarx® 9417+ solution for product freshness
and to label inventory.
You may have a custom application that differs slightly from the examples in this manual. The
screens and labels shown are for reference only of the dual printer.
This revision of the manual is for FreshMarx application version 3.1 and higher. Version 3.1
includes secure file transfer protocol and in-application Wireless setup.
Audience
This manual is for the System Administrator who configures and updates the printer. For
information on using the EasyEdit+ Utility, refer to the EasyEdit+ System Administrator’s Guide.
For information on printing labels and the printer’s care and maintenance, refer to the
Operator’s Handbook.
About the Printer
The printer has a touch screen and a built-in FreshMarx application. The printer is available as
a single printer (left printer only) or dual printer (left and right printer).
The printer includes 21 standard formats. You can configure the dual printer to print one size
supply on the Left printer and a different size supply on the Right printer. If your dual printer
application only uses one size supply, you could configure the printer to print all formats on the
Left printer and use the Right printer as a backup.
The following table describes additional documentation for the 9417++ printer:
Item Description
Quick Reference Includes basic start-up information such as supply loading,
cleaning and minor troubleshooting.
Operator’s Handbook Includes information about using the printer’s application,
loading supplies, printing labels, and more.
EasyEdit+ System
Administrator’s Guide Includes information about using the EasyEdit+ application to create a product data file and select specific printer settings.
LNT Programmer’s
Manual Includes information about designing a Language Neutral Template (LNT) file.
1

1-2 System Administrator’s Guide
1
Cover 6 Power Cord Connection
2
Display 7 Ethernet Port
3
Left Printer 8 USB (Type B) Port
4
Right Printer 9 USB (Type A) Port
5
Speaker 10 Power Button

Introduction 1-3
About the Setup Wizard
When the 9417+ printer is powered on for the first time or after updating the software, a setup
wizard appears. The wizard guides you through important tasks such as setting the printer’s
language and setting the time and date. An administrator can run the setup wizard at any time
by selecting Tools, Admin, System Settings, Startup Wizard.
Using the Keypad
♦The default keypad is lowercase alphabetic. Press (Shift) to use uppercase
alphabetic characters.
♦Press to use numeric characters or symbols. Press to see the second page of
symbols; press to return to the first page of symbols. Press to return to the
lowercase alphabetic keypad.
♦Press and hold a key to use symbols and accented characters.

1-4 System Administrator’s Guide
About Assigning Formats
The Freshmarx application includes 21 standard formats for food freshness dating, nutrition,
and grab-and-go labeling. See Appendix A, “Standard Label Formats” for information on each
format and a sample image.Formats are assigned when you create a category button.
Freshmarx includes six categories to group your items. Only one format is assigned to a
category.
Example categories are:
♦Breakfast, Salad, Ingredients, etc.
♦A - B, C – G, H – K, etc.
♦Nutrition, Ingredient, Freshness, Grab-and-go, etc.
♦Labels, Videos, Documents, Timers, etc. (See “About Button Modes”)
Note: If you select a format larger than the loaded labels, some information may not print.
About Freshness Labeling
The Freshmarx date coding system calculates expiration dates/times based on each item’s
entered Use By Duration. When you create a product button enter the Use By Duration,
Freshmarx calculates an expiration to print on the labels. The default mode prints the date and
time on the label.
Freshmarx includes options to customize the printed expiration information, such as:
“End of Day”
expiration mode
Use for products that expire at the end of each day or in a set number of
days. Only the date is printed, not the time.
Enter Must Use By Duration values in days. The printer ignores anything
entered in the hours and minutes fields.
For example, 0 days expires today; 1 day expires tomorrow, etc.
End of Day Expiration 0 Day
Expiration
1 Day
Expiration
2 Day
Expiration
Current Date:
09/01/16 End of Day
09/01/16 End of Day 09/02/16 End of Day 09/03/16
Print “End of Day”
on Label. Enables or disables printing the words “End of Day” on the label when using “End of Day” expiration mode.
Custom Use By
Description Default text is “MUST USE BY”. This can be modified to print a custom description, such as “BEST BEFORE”.
Date & Time
of Print
Use By
Duration
Default
Expiration
End of Day
Expiration Mode
Print
End of Day
Custom Use By
Description
09/01/16
10:21 AM
2.Day
1 Hour
15 Minutes
Note: The sample labels above were created using Format 1.

Introduction 1-5
About Button Modes
Product buttons can have different modes (function). Button mode is set on the Button
Properties screen when you create or edit a product button.
For more information, refer to the EasyEdit+ System Administrator’s Guide and 9417+
Operator’s Handbook found on our Web site
The button modes are:
Timer Button Mode
Create a timer product button to initiate a timer on the printer. Use the Button Properties
screen to set the timer duration.
Video Button Mode
Create a video product button to play a video on the printer. Use the Button Properties screen
to link the button to the video.
Document Button Mode
Create a document product button to view a document on the printer. Use the Button Properties
screen to link the button to the document.
Label & Timer Button Mode
Label & timer product buttons’ primary function is to print labels. When the button is pressed,
the label quantity screen opens. Enter the quantity of labels to print. When you press Enter, the
labels print and the timer is started.
Label & Video Button Mode
Label & video product buttons’ primary function is to print labels. When the button is pressed,
the label quantity screen opens. Press Play Video to play the video before printing labels.
After the video plays, the print quantity screen is shown.
Label & Document Button Mode
Label & document product buttons’ primary function is to print labels. When the button is
pressed, the label quantity screen opens. Press View Document to view the document before
printing labels. After the document is closed, the print quantity screen is shown.
Button Mode Icons
While in Edit Mode, product buttons appear as shown:
♦Timer, video, and
document buttons have
icons in the top right
corner of the button so
users’ know the button’s
function.
♦Label buttons are the
default; they do not have
an indicator.
♦Label & video and label &
document buttons do not
have an icon because the
button’s primary function
is to print a label. As a
secondary function the
user can view a video or a
document.

1-6 System Administrator’s Guide

Setting the Time and Date 2-1
SETTING THE TIME AND DATE
This chapter explains how to set and format the printer’s time and date.
Adjusting the Time and Date
You can set the system time and date, format the time and date, select your time zone, and
establish network time.
1. Press (Tools).
2. Press Admin.
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2-2 System Administrator’s Guide
3. Enter the Admin password and press (Enter). The default password is 1234.
The Admin Tools screen displays your IP address (for LAN connections) or your wireless
IP address. See “Adjusting the LAN Settings” or “Adjusting the Wireless Settings” for
more information.
4. Press Set Time / Date.
Use and to set the time and date.
Touch AM/PM to toggle the setting between AM and PM.
5. Press OK when you are finished.

Setting the Time and Date 2-3
Formatting the Time and Date
To change the way the time/date appears on printed labels:
1. From the Admin Tools screen, press System Settings.
2. Press Format Time / Date.

2-4 System Administrator’s Guide
3. Select the checkbox if you want to use a 24-hour clock. For example, 4:00 p.m. would
appear as 16:00. Use the drop down menu to select the time separator to place between
the hour, minute, and seconds (colon, period, comma, blank).
4. Use the drop down menus to select the date format and the date separator (slash, hyphen,
period, comma, blank). The date separator is placed between the year, month, and day.
5. Use the and buttons to select your Time Zone.
6. Select the checkbox if you want the printer to automatically adjust the time for Daylight
Saving Time.
7. Press OK when you are finished.

Setting Up the Printer 3-1
SETTING UP THE PRINTER
This chapter explains how to adjust the printer’s print position, screen brightness,
volume, language, and network settings.
Adjusting the Print Settings
You can adjust the horizontal (X) and vertical (Y) print position of data on a label and set the
print contrast. The Contrast controls the darkness of the printing.
1. Press (Tools).
2. Press Admin.
Select Show Password to see the characters while entering the password.
11B11B11B
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3-2 System Administrator’s Guide
3. Enter the Admin password and press (Enter). The default password is 1234.
The Admin Tools screen displays your IP address (for LAN connections) or your wireless
IP address. See “Adjusting the LAN Settings” or “Adjusting the Wireless Settings” for
more information.
4. Press System Settings.
5. Press Print Settings.

Setting Up the Printer 3-3
Adjust the print settings for the Left and Right Printer:
6. Use the and buttons to adjust the X Print Position. Increasing the value moves the
printed text to the right. Decreasing the value moves the printed text to the left. The range
is -100 to 100 and the default is 0.
7. Use the and buttons to adjust the Y Print Position. Increasing the value moves the
printed text up. Decreasing the value moves the printed text down. The range is
-128 to 127 and the default is 0.
8. Use the -and +buttons to adjust the Contrast. Increasing the value makes the print darker.
Decreasing the value makes the print lighter. The range is -100 to 100 and the default is 0.
9. Use the and buttons to select a format and click Test Print to check your print settings.
The label prints. Make adjustments if necessary. See Appendix A, “Label Formats” for the
size and content of each format.
10. Press OK when you are finished.

3-4 System Administrator’s Guide
Adjusting the Screen Brightness
You can adjust the brightness of the screen. The range is 0 to 100 percent.
1. From the Admin Tools screen, press System Settings.
2. Press Display & Volume.
3. Use and to adjust the screen brightness. The Sample Buttons at the right show how the
colors appear at the various brightness settings.
4. Press Return when you are finished.
Adjusting the Volume
You can adjust the volume of timers and videos. The range is 0 to 100 percent.
1. From the Admin Tools screen, press System Settings.
2. Press Display & Volume.
3. Use and to adjust the volume.
4. Press Return when you are finished.