Avigilon NVR5-RAM-16GB-B User manual
Avigilon NVR5 16 GB RAM Kit
Installation Guide
Installation Guide
NVR5-RAM-16GB-B
For
NVR5 PRM 252TB-432TB
1
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2
Introduction
Avigilon provides an optional RAM Upgrade Kit for the NVR5 Premium 252-432 TB models. Up to four 16 GB
RAM Upgrade Kits (for a total of 64 GB of additional RAM) can be installed in the NVR5.
Part Number Description
NVR5-RAM-16GB-B NVR5 Premium 16 GB RAM Upgrade Kit
Note: NVR5 RAMUpgrade Kits must be installed in pairs (four DIMMs at a time). DIMMs must follow
specific configuration rules, and must be installed in the same configuration on each of the two
CPUs. See Installing Additional RAM on page7 for more information.
Confirm Package Contents
Confirm that the kit you are installing contains the following components:
l2 × 8 GB DIMMs per RAMKit
Recommended Tools
The following tools are not included in the kit package, but are needed to complete the installation:
lWrist-grounding strap connected to the ground
lESD Mat
Important: It is recommended that you always use an antistatic mat and antistatic strap while
working on components inside the system.
Introduction 4
Installing the NVR5 Premium 16 GBRAM Kit
Note: If the NVR5 is an operating part of your security system, be aware that it must be shut down to
complete this procedure.
Before starting to install the kit:
1. Log in to the ACC Client on a workstation on the same network as the NVR5 you are going to upgrade.
a. In the System Explorer, select the NVR5 you are going to upgrade.
b. In the New Task menu, click Server Analytics . Note down the number of cameras
analytics enabled connected to the NVR5 and the current resource loads. For more
information, see the Enabling Analytics topic in the ACC Client Help.
2. Turn off the NVR5, including all attached peripherals.
WARNING — Opening or removing the system cover while the system is powered on
may expose you to a risk of electric shock.
3. Disconnect the NVR5 from the electrical outlet and disconnect the peripherals.
4. Remove all network, power and peripheral cables from the NVR5.
5. If applicable, remove the system from the rack and place on a flat, level surface.
Important: Whenever you need to lift the system, get others to assist you. To avoid injury, do
not attempt to lift the system by yourself.
Installing the NVR5 Premium 16 GBRAM Kit 5
Opening the Cover
1. Remove the complete access panel.
oa. If necessary, unlock the access panel latch.
ob. Press the release button.
oc. Pull up the latch to disengage the access panel from the chassis.
od. Slide the access panel toward the rear of the server and lift it from the chassis.
2. Remove the air baffle.
Opening the Cover 6
Installing Additional RAM
Important: To prevent damage to the DIMM or memory module socket during installation:
lDo not bend or flex the DIMM.
lHandle each DIMM only by the edges to ensure that you don't touch the middle of the
memory module or the metallic contacts.
lWhen installing a DIMM, apply pressure to both ends of the memory module evenly. Do not
apply pressure to the middle.
1. In the row of empty memory sockets near to each CPU, locate the sockets you will be installing the
DIMMs into using the following guidelines:
lIf you are installing 2 × RAMUpgrade Kits, install DIMMs from the first kit into sockets 1 and 12 of
CPU 1 and DIMMs from the second kit in sockets 1 and 12 of CPU 2.
lIf you are installing 4 × RAMUpgrade Kits, install DIMMs from the first and second kit into
sockets 1, 4, 9 and 12 of CPU 1 and DIMMs from the third and fourth kit in sockets 1, 4, 9 and 12
of CPU 2.
Note: Install both DIMMs provided in each kit and only in these configurations. Configurations
not following this sequence are not supported and may result in non-optimal memory
performance or other unexpected behavior.
Installing Additional RAM 7
2. Open the ejector clips on each side of the empty memory module sockets outward to allow the DIMMs
to be inserted into the sockets.
3. Align the edge connector of the DIMMs with the alignment key of the sockets and press the DIMMs
into sockets until the socket levers click into place.
Reattaching the Cover
When all the components of the kit have been installed:
1. Ensure all expansion card latches are closed and there are filler covers for all empty slots.
2. Reinstall the air baffle.
3. Close and lock the NVR5 access panel.
4. If the NVR5 was rack mounted and removed to install the kit, remount it into the rack.
5. Reconnect all the peripherals and cables.
Important: Ensure that both of the 1000W power supplies are connected to main power. The
upgraded NVR5 requires both power supplies to properly function.
6. Power on the NVR5.
Reattaching the Cover 8
Confirming the Installation
Verify the upgrade is successful:
1. Log in to the ACC Client on a workstation on the same network as the NVR5.
2. In the System Explorer, click Site Setup, and click Site to expand the site containing the upgraded
NVR5.
3. Click to select the upgraded NVR5.
4. Verify that the NVR5 has 96 GBof memory installed if one pair of kits was installed, or 128 GB if two
pairs of kits were installed:
a. In the System Explorer, select the upgraded NVR5 server.
b. In the New Task menu , click Site Health.
c. Under the General Information heading, the sum of Memory usage and System Available
Memory should be increased from the original 64 GB in increments of 16 GB depending on the
number of kits installed.
For example, memory should be 96 GB(~96,000 MB) if one pair of kits was installed.
Confirming the Installation 9
For More Information
For additional product documentation and software and firmware upgrades, visit support.avigilon.com.
Technical Support
Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport.
lHPE Apollo 4200 Gen10 Plus Server Maintenance and Service Guide (link)
For More Information 11
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