Avigilon H4 User manual

InstallationGuide
Avigilon H4 Video Intercom with Surface Mount
H4VI-RO1-IR

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only.
lInstallation of the device must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 12 VDC, 10 W min. or Power over Ethernet (PoE), rated 48 VDC, 10 W min.
lDo not connect directly to a mains power system for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to
the device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure to high
levels of x-ray, laser, or UV radiation may cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not
operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
Legal Notices
©2018,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. ONVIFis a trademark of Onvif, Inc. Other names or
logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®
in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related
trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and
other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of
Avigilon Corporation or its licensors.
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Disclaimer
This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4VI-SURF-A
Revision: 1 - EN
20180730
4

Table of Contents
Overview 6
Cover View 6
Rear View 8
Bottom View 10
Surface Mount Adapter View 11
Installation 12
Required Tools and Materials 12
Camera Package Contents 12
Using the Surface Mount Adapter 12
Installing the Surface Mount with a Bottom Conduit 13
Installing the Surface Mount with a Rear Conduit 16
Installing the Surface Mount to an Electrical Box 18
Installing the Surface Mount to a Mullion 21
Wiring the Video Intercom to a Door Strike 24
Installing the Video Intercom to the Surface Mount Adapter 24
Assigning an IP Address 26
Accessing the Live VideoStream 26
Configuring the Camera 27
For More Information 27
Connection Status LED Indicator 28
Call Button LED Blink Patterns 29
Resetting to Factory Default Settings 30
Setting the IP Address Using the ARP/Ping Method 31
Specifications 32
Limited Warranty and Technical Support 34
5

Overview
NOTE: Be careful not to scratch the camera. The resulting marks or fingerprints may affect the overall image
quality. Keep the protective covers on the camera dome until the installation is complete.
Cover View
1. Microphone
Used for communicating with the operator.
2. Video Intercom body
The main body of the camera, including the internal mechanisms for aiming the camera.
3. IR illuminator
Provides scene illumination in the IR spectrum.
4. Speaker
Used to communicate with users at the Video Intercom.
5. Call button
Button for user to initiate call with the operator.
Overview 6

6. LED ring
Provides information about device status. For more information, see Call Button LED Blink Patterns on
page29.
7. Tamper resistant screws
Captive TORX screws used for mounting Video Intercom to surface mount adapter (accessory sold
separately).
Cover View 7

Rear View
Figure 1: Note: The parts labeled 1, 2 and 3 are protected by a rear cover that is not shown in the above view.
1. Microphone switch
Enables or disables the microphone.
2. MicroSD card slot
Accepts a microSD card for onboard storage.
Rear View 8

3. Firmware revert button
Resets the Video Intercom. For more information, see Resetting to Factory Default Settings on page30.
4. Tamper detection switch
Detects whether the camera has been tampered with. Used with optional accessory Safety Relay.
Rear View 9

Bottom View
Figure 2: Note: The parts labeled 1, 2, 3, 4 and 5 are protected by a rear cover that is not shown in the above view.
1. External power
Accepts an external DC power connection when Power over Ethernet (PoE) is not available.
2. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED Indicator
on page28.
3. Link LED
Indicates if there is an active connection in the Ethernet port.
4. External I/O
Provides connections to external input/output.
5. Ethernet port
Accepts power and Ethernet connection to the network.
The camera can be powered by PoE. Server communication and image data transmission also occur
over this connection.
Bottom View 10