AVIRA SMALL BUSINESS SUITE - SUPPORT 03-2010 User manual

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Avira SmallBusiness Suite
Support
March 2010
www.avira.com
Errors in design and contents cannot be excluded
© Avira GmbH

Content
Introduction...............................................................................................................3
Symbols, emphases and terms................................................................................4
Product Information..................................................................................................5
Installation.................................................................................................................8
Service .....................................................................................................................11

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Introduction
This quick guide contains all the information you need to install the
Avira SmallBusiness Suite. Further information on the individual
modules is given in the corresponding manuals.
On our website http://www.avira.com you can download these
manuals as a PDF file, update Avira SmallBusiness Suite or obtain
information on other security solutions of Avira GmbH.
Our website also contains information on how to obtain fast and
professional help from our Support Team and on our newsletter,
which you can subscribe to there.
Your Avira Team

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Symbols, emphases and terms
The following symbols are used:
Symbol
Explanation
Appears before a condition which must be met before
an action is carried out.
Appears before a step you carry out.
Appears before a result that follows the preceding
action.
Appears before a note with especially important
information or a tip which makes it easier to understand
and use the Avira SmallBusiness Suite.
The following emphasis are used:
Emphasis
Explanation
Italic File name or path.
Elements of the software interface which
are displayed (e.g., window title, window
area or option).
Bold
Elements of the software interface which
are clicked (e.g., menu item, tab or
button)

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Product Information
Operation mode
The Avira SmallBusiness Suite is the ideal security solution for businesses
with 5 to 75 computers. In addition to your PCs and servers it also
provides optimum protection for your email and Internet communication.
And it's all particularly easy. Because the Avira SmallBusiness Suite is
quickly installed configured and - thanks to the administration function -
easy to manage. All PCs can thus be centrally monitored and in the case of
software updates can be conveniently updated at any time.
Delivery scope
Die Avira SmallBusiness Suite contains:
Avira Security Management Center
Avira SmallBusiness Suite Configuration Assistant
Avira AntiVir Exchange Server plus Avira AntiSpam
Optimum protection. Fast updates. Efficient administration
Professional security package for small networks and ideal supplement
for businesses that use the Microsoft SmallBusiness Server for example
Leading detection and elimination of viruses worms Trojans adware
spyware and other malware
Innovative AHeAD (Advanced Heuristic Analysis and Detection)
technology for the detection of unknown or rapidly changing attackers
for proactive security
Avira Rootkit Detection (protection against processes that manipulate
systems) including repair function
Real-time monitoring of all file accesses with integrated on-access
scanner and on demand scanner for manual and scheduled scans
Archive detection with selection of archive types to be scanned and
adjustable recursion depth or scanning of run-time packed files in real
time
Scanning of email traffic for infectious contents directly on the server
checking of every incoming and outgoing or internally sent email in real
time

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Avira AntiVir Exchange Server and AntiSpam: Identification of spam
emails and detection of potentially dangerous contents and attachments
Real-time monitoring of the Internet data traffic (incoming outgoing)
monitoring of HTTP and FTP connections
Quarantine for safe isolation of infected and suspicious files
Simple installation and configuration of the security environment to be
protected via the Avira SmallBusiness Suite Configuration Assistant
 Individual configuration up to user level
 Permanent checking of the product and module status --- irregularities
or deviations from the intended status are immediately reported
Central control of searches and updates as well as network-wide
administration by the Avira AntiVir Security Management Center (SMC)
Planning and automation of routine tasks such as searches and updates
for the
entire security environment
Event Manager for direct monitoring of current system security
Comprehensive messaging and reporting functions with freely definable
rules
Finely granulated user administration including password and general or
groupbased assignment of rights
SSL-encrypted connections between SMC and administered computers
Automated updates via Internet or network-wide distribution

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ystem requirements
For Avira SmallBusiness Suite to run correctly the computer system must
meet the following conditions:
Operating system with the latest service pack
– Microsoft Windows Server 2000
– Microsoft Windows Server 2003 (32 or 64 bit)
– Microsoft Windows Server 2008 (32 or 64 bit)
– Microsoft Windows Small Business Server 2003
– Microsoft Windows Small Business Server 2008
For Installation of Avira SmallBusiness Suite: administrator rights
Administration of network computers on Microsoft Windows
2000 Microsoft Windows XP Professional Microsoft Windows
XP Professional x64 Edition Microsoft Windows Vista and
various UNIX platforms is possible with Avira SmallBusiness
Suite. Please also observe the system requirements of the
individual Windows products belonging to Avira SmallBusiness
Suite.

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Installation
Pre-requisites for installation
Ensure that the following conditions are met so that Avira SmallBusiness Suite
can work correctly on your server:
 System requirements
Administrator rights available
Perform installation
Download the installation file from the Avira homepage
Double click on the installation file avira_smallbusiness_suite_en.exe.
The dialog window of the set-up program appears.
Click on Accept.
The setup-up program for Avira SmallBusiness Suite starts. The set-
up is prepared.
Das dialog window Welcome... appears
Click on Next.
The dialog window with the license agreement appears.
Confirm that you accept the license agreement and click on Next
NextNext
Next.
The dialog window select license appears.
Select the directory in which you have stored the license file and confirm with
Next.
Next.Next.
Next.
The dialog window Choose destination location appears
Confirm the given destination with Next
NextNext
Next.
- OR -
Select a different destination directory with Change... and confirm with Next.
The dialog window Select components appears:
The components have the following functions:
– Avira SmallBusiness Suite: helps you to install and configure Avira products via
your network
– Avira AntiVir Exchange Server: protects your Exchange Server.
Activate or deactivate the required components and confirm with Next.
The dialog window Administrative user account appears.
Enter a user account with administrator rights and the associated password
and click on Next.
Next.Next.
Next.

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In the next dialog windows click on Install
InstallInstall
Install.
..
.
The individual components of the Avira SmallBusiness Suite are
installed.
The installation dialog for the Avira AntiVir Exchange Server
appears.
Click on Accept.
The set-up program for Avira AntiVir Exchange Server starts. Set-up
is prepared. The dialog window Select a set-up language appears.
Select the required language and click on OK.
 The set-up program for Avira AntiVir Exchange Server starts The
Installation is prepared.
Das dialog window Welcome... appears.
Click on Next
NextNext
Next.
The dialog window Product selection appears.
For the support of the Cluster Installation in AntiVir Exchange please
contact our Support Team.
Select the required language for the management console and user
notifications and click on Next
NextNext
Next.
Confirm that you accept the license agreement and click on Next.
The dialog window Custom setup appears.
Select the required modules then click on Next.
The dialog window Con iguration options appears.
Confirm the default settings with Next
NextNext
Next if you do not want to operate Avira
AntiVir Exchange on more than one server and administer centrally with one
configuration.
In the next dialog window click on Install.
 The AntiVir Exchange Server is instaled. The InstallShield Wizard
completed appears.
Click on Finish.
Avira AntiVir Exchange is started.
Installation of the Avira SmallBusiness Suite is continued.
Click on Finish.

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After completing the installation process, the Avira SmallBusiness
Suite Configuration Assistant starts. It guides you though the
configuration of the Avira SmallBusiness Suite.
You can see which products were added to you security environment and
are ready for installation…
You can add computers that are available in the network but are not yet
in the security environment…
You can install available products on selected computers…
You can start the Avira SmallBusiness Suite
Configuration Assistant or a component of the assistant
at any time.
Start via Windows Start-Menu / Programs / Avira /
Avira Small Business Suite.

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Service
Service hotline
All relevant information concerning our comprehensive support
service can be found on our website http://www.avira.com. The
experts answer your questions and help you with difficult technical
problems.
Online-Shop
You want to purchase our products conveniently with the click of a
button?
In the online shop of Avira GmbH, you can purchase, extend and
enhance licenses quickly and securely under
http://www.avira.de/en/onlineshop. The online shop guides
you through the ordering menu step-by-step. Our multilingual
Customer Care Center provides information on ordering process,
payment and delivery. Resellers can order on account.