AVIRE Janus Call Director EMS5 User manual

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EMS5 Call Director
Easy Set-Up Instructions
•Note this unit has already been programmed at the factory.
All you need to do is program a phone number to dial.
•Call the EMS5 unit or use your Master Station phone.
•Enter **08601 you will hear three beeps.
•Enter *03 (number to dial) # you will hear three beeps.
•Enter # # to exit programming.
For other programming options refer to manual.
Avire Inc
415 Oser Avenue, Suite Q, Hauppauge, New York 11788
Phone: [phone] Toll Free: 800 527 9156
Fax: [phone] Email: [email protected]
www.
avire
-
global
.com www.januselevator.com
Janus is a brand of Avire

984-0013-03 ii
EMS5 Call Director
Installation Instructions
Model No: EMS5
Avire Inc
415 Oser Avenue, Suite Q, Hauppauge, New York 11788
Phone: [phone] Toll Free: 800 527 9156
Fax: [phone] Email: [email protected]
www.avire
-
global.com www.januselevator.com
Janus is a brand of Avire

984-0013-03 iii
Wiring Diagram

984-0013-04 1
TABLE OF CONTENTS
SECTION TITLE PAGE
I WIRING AND LAYOUT CONSIDERATIONS 2
II INSTALLATION INSTRUCTIONS 3
III PROGRAMMING INSTRUCTIONS 5
IV PROGRAMMING THE EMS5 TO PLAY 6
VOICE MESSAGES
V ADDITIONAL PROGRAMMING COMMANDS 7
VI EMS5 ONBOARD DISPLAY CODES 9
VII PROGRAMMING INSTRUCTIONS FOR 10
HANDSFREE PHONES CONNECTED TO EMS5
VIII OPERATING INSTRUCTIONS 10
IX OPERATING FAQ’s 12
X TROUBLESHOOTING GUIDE 13
XI MOUNTING DIAGRAM 14
XII SPECIFICATIONS 15
XIII WARRANTY POLICY 16
XIV RETURN POLICY 16
XV FCC 16

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I WIRING AND LAYOUT CONSIDERATIONS
1. Wiring from the EMS5(s) to Elevator Phones or phone devices:
You will need one pair of wires from each elevator phone (or phone device) to the
EMS5(s). Cabling can be telephone communication cable, which is normally 20-22
gauge twisted pair. Through the traveling cable you will need a twisted shielded pair
with the shield grounded at the elevator controller or a good earth ground. Note: the
shield needs to be connected throughout the entire run including any splices and
should only be grounded at the controller end.
CAUTION – To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cords similar to the cords supplied with the system.
2. Wiring from the EMS5(s) to Machine Room Phones without display:
You will need two pair of twisted wires from each Machine Room phone back to the
EMS5(s) unit(s).
3. Wiring from the EMS5(s) to Master Stations with Display:
Because the signaling between the EMS5(s) and the Master Stations with displays is
digital, the digital signal noise WILL bleed over onto the pair coming from the Local
Service port. Add up the total length of wiring from Com-Out to Com-In on each
EMS5 plus the total length of cabling required to all Master Stations with a Display:
a. If the total length of wiring from COM-OUT to the Master Stations with Displays is
between 100 feet and 500 feet you will need two separate cables, one cable for
the wiring from the Local Service port and one cable for the wiring from the COM-
OUT port. You can pull a separate pair for the COM-OUT connection.
b. If the total length of wiring is over 500 feet you will need at least one pair for the
COM-OUT connection. The Local Service pair can be 2 pair twisted with each
pair shielded separately such as General Cable P/N 2P22ISPL+GY-R-GCC. The
shield of the Local Service port pair should be grounded to building ground on
one end closer to the EMS5.

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II INSTALLATION INSTRUCTIONS
1. Ideally, it is best to mount each EMS5 Call Director™ side by side. This will reduce
field-wiring problems.
2. Use the 3-Keyholes on the back-box case of the EMS5 to mount the unit on a dry or
concrete wall. The back-box case could be used as a template to mark the 3 holes
on the wall before drilling. When mounting the EMS5 unit the two-keyholes should
be on top. We recommend but not supply #6 (6-32) or #8 (8-32) wall screws for
mounting. (see mounting Diagram for more info)
•NOTE: WE DO NOT RECOMMEND MOUNTING THE CASE OF THE EMS5
CALL DIRECTOR ON THE CONTROLLER OR ON A METAL SURFACE THAT
SHORTS TO BUILDING GROUND TO AVOID INTERFERANCE / NOISE.
IF ONLY ONE EMS5 IS BEING INSTALLED, PROCEED TO STEP 5
3. Multiple EMS5 units will be shipped with the units setup to operate as the primary
(first) through to the secondary EMS5 unit(s) (last or eighth). They should be
mounted in the same machine room from left to right, starting with the first EMS5
on the left, the second unit to the right, third unit to the right of the second, etc.
through to the last or eighth unit allowing at least 15 inches between units.
4. If the EMS5 units are not identified with a number to indicate which is the first
(primary), through the last or eighth (secondary), follow these steps:
a. Any EMS5 can be switched between being a primary unit and a secondary unit by
programming a simple programming command.
b. Perform this step after the EMS5 is powered up. If you have a secondary unit
and need to make it a primary unit, you can use the keypad or call into the unit
to program it. (See accessing programming mode section on page 6)
c. Perform this step after the EMS5 is powered up. If you have a primary unit and
need to make it a secondary unit or change the number (order) of the
secondary, disconnect it from the other units and press the reset button. Go into
programming mode (See Accessing programming mode section on page 6) and
enter * 6S # where “S” represents the number (order) of the secondary unit.
Example:*61# (second unit), *62# (third unit), etc…
After three beeps enter # # to end programming. Listen for six beeps. Hang up
the handset. Re-connect the EMS5 to the other ones in the group using the
wiring diagram of this manual and then press the reset button. Continue by
pressing the reset button on the rest of the units in a sequential order from the
last to the first unit. After you reset all the units the ‘COM ERROR’ light should be
‘OFF’ on all the units in the group.
Note: If the ‘COM ERROR’ light is ‘ON’ on any of the units check the cables that
connect the units together.
5. Open up the front cover of the unit by removing the two screws on the sides of the
unit.

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6. Plug in the connector for the battery to the P1 connector
7. Mount the EMS5 unit on the wall using the 3-keyhole pattern holes on the back box
and close back the front cover.
8. Plug in the power supply, the LED labeled “COM-ERROR” (on the Master EMS5
only) will start flashing and quit after 30 seconds. The LED labeled “AC” will turn on.
9. If the battery is being charged the “CHARGING” LED will be on.
10.Unplug the AC power, the AC LED should go off and the BATTERY LED turns on.
Plug AC power back in. (That ensures that the back-up circuit works properly)
11.If you have a C.O. / PBX phone line available you should connect it to the “TELCO”
port of the first EMS5. There should be approximately 35-52VDC on the incoming
phone line. THERE SHOULD BE NO OTHER PHONE EQUIPMENT CONNECTED
TO THE SAME PHONE LINE WITH THE EMS5.
Note: The EMS5 system does not require a phone line connection to operate.
You can use it strictly as an intercom system.
12.Connect each pair of your elevator phones to any on the 8 ports on the EMS5 unit.
There should be one connector for each elevator phone that will be connected to the
EMS5.
13.There are two optional jacks that may be included. They will be used for the “LOCAL
SERVICE” and “COM-OUT” ports. These jacks should be mounted on the left-hand
side of the last EMS5 near the EMS5 ports labeled “LOCAL SERVICE” and “COM-
OUT”. If you are planning to answer incoming calls in the building you will need the
local service jack. If you have more than one EMS5 you will need the “COM-OUT”
jack. You will always need the “COM-OUT” jack if you have a Master Station with the
digital display.
14.Using another modular cord plug one end into the “COM-OUT” port on the first
EMS5 and the other end into the “COM-IN” port on the second EMS5. Then from
“COM-OUT” on that EMS5 to “COM-IN” on the next EMS5. Continue until the last
EMS5.
15.Using two more modular cords plug one end into the “LOCAL SERVICE” port on the
first EMS5 and the other end into the “TELCO” port on the second EMS5. Then plug
the other modular cord from “LOCAL SERVICE” of that EMS5 to “TELCO” of the
next EMS5. Continue until the last EMS5.
16.If a Master Station came with the system, temporarily plug one modular cord on the
Master Station labeled “COM-OUT” into the “COM-OUT” and another cord from of
the Master Station labeled “LOCAL SERVICE” directly into the “LOCAL SERVICE”
port on the last (OR ONLY) EMS5.
NOTE: Use the Green and Red terminals of the phone jacks for all your connections.
NOTE: After installation of the EMS5, test the Master Station(s) by plugging in their
modular cords at the LOCAL SERVICE port and COM-OUT jacks on the EMS5. Test
with a phone by calling from one of the elevator ports to make sure the display shows
the proper port when the call is made and there is communication. After testing, move
the Master Station to its permanent location.

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III PROGRAMMING INSTRUCTIONS
The EMS5 is pre-programmed at the factory to function as an intercom system. It
will work using all the default codes described in this manual. There is no need
for additional programming.
If you are planning to connect a phone line to the unit then you must follow the
programming instructions below:
ACCESSING PROGRAMMING MODE
There are three methods you can use to program the EMS5 call director.
•Method 1: Plug a touch-tone phone into the port on the EMS5 labeled “LOCAL
SERVICE” or use the Master Station phone. If you have multiple EMS5 units use
the “LOCAL SERVICE PORT” on the last unit of the group. Pick up the handset
and enter the pass code * * 08601. Listen for three beeps. Follow the
programming instructions below.
•Method 2: Call into the EMS5 unit from another line. When the unit answers
enter the pass code **08601. Listen for three beeps. Follow the programming
instructions below.
•Method 3: Press the “Program” above the onboard keypad. If you have multiple
EMS5 units press the “Program” button on the first (Master EMS5) unit of the
group. Follow the programming instructions below. (You don’t need to enter the
pass-code **08601)
PROGRAMMING THE EMS5(s) TO DIAL ON A STANDARD PHONE LINE
The EMS5 can dial up to three different phone numbers. Wait for three beeps after each
step. If you need to dial a “9” or another digit to get an outside phone line, you can add
a 2 second pause after the “9” by entering a “*” (ex. * 03 9 * 5551212 #)
PROGRAMMING ONLY ONE PHONE NUMBER - enter as follows:
a. * 01 # - this clears the No. 1 dialing position
b. * 02 # - this clears the No. 2 dialing position
c. * 03, followed by the phone number to be dialed, # to end (ex: * 035551212 #)
PROGRAMMING TWO PHONE NUMBERS - enter as follows:
a. * 01 # - this clears the No. 1 dialing position
b. * 02 followed by the first phone number to be dialed, # to end
c. * 03, followed by the second phone number to be dialed, # to end
PROGRAMMING THREE PHONE NUMBERS - enter as follows:
a. * 01 followed by the first phone number to be dialed, # to end

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b. * 02 followed by the second phone number to be dialed, # to end
c. * 03, followed by the third phone number to be dialed, # to end
PROGRAMMING THE EMS5(s) TO DIAL ON A RING-DOWN LINE
Follow the steps below to program the EMS5 for a Ring down line:
a. Call the EMS5 unit or use your Master Station phone.
b. Pick up the handset or wait for the unit to answer the call and enter **08601, listen
for three beeps.
c. Enter “ *5100# ”, listen for three beeps.
d. Enter “ * 03 * # “, listen for three beeps.
e. Enter “ ## ”, listen for six beeps and hang up.
IV PROGRAMMING THE EMS5 TO PLAY VOICE
MESSAGES (Optional)
There are four different voice messages. The first message can be played on an
incoming call when the EMS5 answers a call. The second message can be played
on an outgoing call when the operator answers the call. The third message will play
when the unit is about to timeout. (This message is pre-recorded at the factory but
can be changed as needed) The fourth and last message can be setup to play on an
outgoing low battery backup call. Follow the programming instructions below to
setup the EMS5 to play messages.
You must first access programming mode described on section 3 of Programming
instructions. Then use any of the following commands.
*9 1 - Record message for Incoming Calls. (16 sec Max)
*9 2 - Record Message for Outgoing Calls. (16 Sec Max)
*9 3 - Record Timeout Message: (4 sec max)
*9 5 - Record Message to be played for Low Battery Backup Call# (Up to 16
Seconds Long)
- Note: Stop the recording by pressing any digit. The message will play back
automatically.
*8 1 - Play back message for Incoming Calls
*8 2 - Play back message for Outgoing Calls
*8 3 - Play back message for Timeout message.
*8 5 - Play Back Message for Low Battery Backup Call.
*2 1 # - Enables Outgoing Message.
*3 1 # - Enables Incoming Messages
*2 0 # - Disables Outgoing Message (DEFAULT)
*3 0 # - Disables Incoming Messages (DEFAULT)

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•Note: Outgoing messages will start to play only on an outgoing call from an
elevator port when the voice detection circuit of the EMS5 detects that the
call has been answered and the call waiting beeping stops.
•Note: Incoming messages will start to play only on an incoming call when
the EMS5 is set up to answer incoming calls and after it plays the diddle-
diddle sound.
V Additional Programming Commands
*1 A B C # (Default *1 445 #)
•A – The number of incoming rings before answers incoming call, [0-8], default 4
Note: When A = 0, the EMS5 will not answer incoming calls from an outside line.
(Operator)
•B – The number of rings to ring the local port from a call initiated from an elevator
port [0-8], default 4 (if the unit is programmed to call out it will do so after
completing ringing)
Note: When B = 0, the EMS5 will not Ring the Local Service Port when a call comes in
from an elevator phone but instead the elevator phone will use the phone line to call out
right away. Also local service port will be connected to the phone line so if the master
station goes off-hook it will hear dial-tone. If there is no phone line connected to the
EMS5 set “B” to 8 and delete all phone numbers by programming * 01 #, * 02 #, * 03 #.
This will cause the Local Service Phone (or Master Station) to ring 3 times the number
programmed into “B”.
•C – The number of outgoing rings for each phone number [1-8], default 5
*05 Phone Number for Low Battery Backup Call#
Note: If the unit works off the battery and the battery voltage drops below 12VDC for 10
minutes it will make a call to this number.
Note: The Battery LED should also be blinking to indicate low voltage on battery. (Less
then 12 volts for more then 10 minutes)
**01 - Plays back the number as DTMFs
**02 - Plays back the number as DTMFs
**03 - Plays back the number as DTMFs
**05 - Plays back the number as DTMFs
*43 XXX # - Call Timer, Default XXX=240, range [060-990]
*44 X # - AUX1 Phone line monitoring output, Default: *44 0 #. (X=0-1, 0=Disabled,
1=Enabled)
Note: If AUX1 is enabled it will close within 5 minutes after the phone line is
disconnected from the unit and re-open within 5 minutes when the phone line is