AVPro Edge ConferX AC-CX62-AUHD User manual

User Manual
AC-CX62-AUHD
AC-CX62-AUHD
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Introduction
The ConferX 6x2 Matrix Switcher is the ideal solution for any conference room, classroom or huddle space. This 4K
switcher is able to display any of the four sources through both the HDBaseT or HDMI output port. Each of these
outputs are completely independent of each other allowing to show two sources at the same time. With additional
audio inputs and outputs you will have not problems working with a microphone or intercom system. When you need
a stable solution for video distribution, look to the entire line of ConferX products.
With two HDBaseT inputs this switch works alongside two ConferX Wall Plate Transmitters at the same time. You can
have Mini DisplayPort, HDMI, VGA or USB-C inputs located up to 100 meters away from the AC-CX62-AUHD. This
allows a teacher or presenter to use their laptop directly at the podium or presenters’ station without having to
connect anything to the matrix switcher. The AC-CX62-AUHD gives any end user a simplified experience for sharing
their ideas inside a classroom, conference room or huddle space.
Simple, intuitive and automatic control makes this unit the ideal "leave in the room" matrix. The unit features an
"Auto" option where the it defaults to the last plugged in device or simple one button control for each output. Prefer
a control system? No problem, with a built-in web-based GUI and a full set of control commands you can make this
switch work for you.
Features:
Compatible AVProEdge HDBaseT products
HDBaseT Input/Transmitters
•AC-CXWP-HDMO-T
•AC-CXWP-MDP-T
•AC-CXWP-VGA-T
•AC-CXWP-USBC-T
HDBaseT Output/Receivers
•AC-EX70-UHD-R
•AC-EX100-UHD-R3
•AC-EX70-444-RNE
•AC-EX70-SC2-R
· HDMI 2.0(a/b)
· 18Gbps Bandwidth Support (HDMI and HDBaseT output)
oNote: 18Gbps on HDBaseT requires AC-EX70-444-RNE Receiver with ICT
· 4K60 4:4:4 Support (HDMI and HDBaseT output)
· Full HDR Support (HDR 10 & 12 Bit)
· Dolby Vision, HDR10+ and HLG Support
· HDCP 2.2 (and all earlier versions supported)
· Advanced EDID Management
· Audio input and output
· Web based control GUI
· Works with 3rd party control (Control4, Crestron, Savant, etc)
In The Box:
• AC-CX62-AUHD Matrix Switch
• IR Remote Control
• 48V/0.5A Power Supply
• 5 pin/3 pinTerminal Connectors
• Mounting Hardware
AC-CX62-AUHD
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AC-CX62-AUHD
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AC-CX62-AUHD
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Device Overview
FRONT
BACK
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Switching:
The AC-CX62-AUHD can be switched from the front panel by pressing the corresponding OUTPUT SELECT button:
1. Press the HDBT OUTPUT SELECT button to cycle through the four Inputs
2. Press the HDMI OUTPUT SELECT button to cycle through the four Inputs
3. Press and hold the desired OUTPUT SELECT button (HDBT or HDMI) for 3 seconds to Enable/Disable
AUTO SWITCH MODE (all INPUT LEDs will flash)
a. AUTO SWITCH Enabled - AUTO LED ON
b. AUTO SWITCH Disabled - AUTO LED OFF
Basic Installation:
Basic Control Using Front Panel:
1. Plug in the display(s) or sink devices
2. Plug in the sources
3. Plug in the power supply to the AC-CX62-AUHD
4. Power on the Sources and Display(s)
This will ensure proper EDID application across the device.
The unit has an Auto-Config on boot up and reception of new sources and displays to maximize plug
and play installation:
Auto-Switching Logic
When the AC-CX62-AUHD is in "Auto" mode the logic is to switch to the most recently plugged in device based on a Hot Plug
Event. You can have either the HDMI, HDBaseT, or both be set to "Auto" mode.
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1.
2.
HDBT - This is for transmitting RS232 signals from the Matrix to
the remote HDBaseT Receiver
MATRIX - This is for sending signals to the AC-CX62-AUHD Matrix
for controlling the device. An example is shown on the next page.
The complete command list is on page after that.
ISP / CONTROL
This ConferX switch can also be controlled using a computer and a
micro USB cable, using the Micro USB Port on the front of the device.
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1. Connect your computer to one of the control ports (Micro USB/3pin Terminal)
2. Open up MyUart and verify the correct settings
a. Baudrate: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
3. On MyUart click Search Port>> (you will see a red indicator once connected)
a. You can verify the COM port by using Windows Device Manger. Both USB
and 3pin connections should show up as a COM#.
4. Send "GET DHCP" with a carriage return (no " " and hit Enter/Return on keyboard).
a. Default is OFF so the return message should be "DHCP 0" (0=Off, 1=On)
5. Send "SET DHCP 1", the return message should read "DHCP 1"
a. This will also return the current IP Settings. If there is no connection it will
reply with the Default Settings.
6. You can now connect to the WebUI by typing in the HIP address into a web
browser. There you can alter the IP address of the Matrix to one of your choosing.
7. You can also set the address of the matrix by sending the following command
a. "SET HIP xxx.xxx.xxx.xxx" (SET HIP 192.168.1.143)
8. Once configured it is recommended to turn DHCP back off so the settings are set
to Static and will not change (this can also be done from the WebUI).
a. "SET DHCP 0"
9. You can verify the settings by getting the status of the matrix
a. "GET STA"
RS-232 and TCP/IP Commands:
The Matrix can be controlled with either RS-232 or TCP/IP commands. Certain switching or format configurations can
only be done using these commands. We recommend using either the MyUART (RS-232 - free) or Hercules (TCP/IP - free)
apps as they are very easy to use for sending commands to the machine.
For TCP/IP control commands use Telnet Port 23.
For RS-232, use a null modem serial cable adapter and set the serial communications to:
57600,n,8,1 (baud: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
Please add a return (Enter key) after each command when using direct commands. The
unified command list (ASCII) is listed on the next page.
Command Example: DHCP and setting the IP Address
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AC-CX62-AUHD
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AC-CX62-AUHD
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IR Configuration
IR Mode Slide Switch: (On Back) This is used to select a preferred IR Mode - There are two modes:
•IR-EYE - The IR Input will be configured to operate with an IR Receiver Eye.
•IR PASS - The IR Input will be configured to safely operate with a direct connection
from a control system using a mono or stereo 3.5mm cable. It's protected @ 3v-20v.
Default mode is IR-EYE.
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IR Configuration Cont.
IR OUT - The IR OUT port is send IR signals out of
an IR Emitter (Pictured below) that originate at
the HDBaseT Receiver OR HDBaseT Transmitter
IR Emitter:
IR Sensor:
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Audio Wiring Diagram:
Audio Output Logic and Cable Prep:
You can extract audio from toslink or balance 2CH Audio. Audio outputs are an un-decoded output. This
means that what goes in, is what goes out.
2CH Balanced Audio Port - Supports 2CH PCM audio only, which is ideal for 2 Channel systems and zoned
audio systems.
Toslink Audio Port - Supports PCM, LPCM (up to 7CH), Dolby Digital, Dolby Digital Plus, DTS, DTS-HD, DTS
Master Audio, which is ideal for multi-channel audio systems and older AVR's that do not support 18Gbps.
Need to down-mix for combination, uncompressed and 2CH systems? Check out the AC-ADM-AUHD and
AC-ADM-COTO.
You can use balanced analog outputs in a balanced system, but you can also prep a cable as shown below
toto convert to a traditional 2CH unbalanced (L/R) system.
You can also purchase pre-made cables (AC-CABLE-5PIN-2CH)
*NOTE: Make sure ground is always connected
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Microphone In and Cable Prep:
The Microphone/Line InputThere are 3 settings for the Microphone Input, they are
1. LINE IN - LINE IN - Balance Mono Analog Audio Input (use + and Ground )
a. VPP should be less than 2 Volts
2. MIC - Select this for non-powered or Dynamic microphones.
3. 48V - This if for Microphones that require Phantom Power.
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Web OS Overview
Sense Switch
Use this to switch between inputs and outputs from the web interface.
HDMI Auto Switch
Use this to turn HDMI Auto Sense Switching ON/OFF per output.
Video Scaler Mode
With the video scaler mode, you can scale the HDBaseT output (OUT1)
o4K-2K - If incoming signal is 4K, it will be downscaled to 1080P or 1900x1200 depending on the input format.
oICT MODE = ICT Mode (Enables ICT (18G) Compression mode on HDBT Port) -
DEFAULT.
Audio Status
Use this to turn the extracted audio ports ON/OFF.
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Audio Binding
Use this to select what Output the Audio Follows.
Test Pattern
Use this to turn the built in Test Pattern Generator ON/OFF for each output.
EDID Manage
Use this to select the EDID for each INPUT (default is 1080p 2ch)
oSelect from the Drop-down list, then click "Apply".
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System Setting
IP Settings - Default is "Static IP" with the following
•Host IP Address 192.168.1.239
•Subnet Mask 255.255.255.0
•Router IP Address 192.168.1.1
•TCP Port 23
Port Alias Setting
Here you can re-label the individual Input/Outputs
**Note - There is a 7 Character limit**
Re-label, then click
"Apply"
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•Use the power supplies provided. If an alternate supply is required, check voltage,
polarity and that it has sufficient power to supply the device it is connected to.
•Do not operate these products outside the specified temperature and humidity range
given in the above specifications.
•Ensure there is adequate ventilation to allow this product to operate efficiently.
•Repair of the equipment should only be carried out by qualified professionals as these
products contain sensitive components that may be damaged by any mistreatment.
•Only use this product in a dry environment. Do not allow any liquids or harmful
chemicals to come into contact with these products.
•Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean
this unit.
Maintenance
To ensure reliable operation of this product as well as protecting the safety of any person
using or handling this device while powered, please observe the following instructions.
Damage Requiring Service
•The DC power supply cord or AC adaptor has been damaged
•Objects or liquids have gotten into the unit
•The unit has been exposed to rain
•The unit does not operate normally or exhibits a marked change in performance
•The unit has been dropped or the housing damaged
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Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support. When
calling, the following information should be provided:
•Product name and model number
•Product serial number
•Details of the issue and any conditions under which the issue is occurring
Warranty
If your product does not work properly because of a defect in materials or
workmanship, AVProEdge (referred to as “the warrantor”) will, for the length of the
period indicated as below, (Parts/Labor (10) Years), which starts with the date of original
purchase (“Limited Warranty period”), at its option either (a) repair your product with
new or refurbished parts, or (b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor. During the “Labor” Limited
Warranty period there will be no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must mail-in your product during the warranty
period. This Limited Warranty is extended only to the original purchaser and only covers
product purchased as new. A purchase receipt or other proof of original purchase date is
required for Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an authorized
dealer. AVPro is not liable to honor this warranty if the product has been used in any
application other than that for which it was intended, has been subjected to misuse,
accidental damage, modification or improper installation procedures, unauthorized
repairs or is outside of the warranty period. Please direct any questions or issues you may
have to your local dealer before contacting AVPro.
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Troubleshooting
•Verify Power - The HDBT and HDMI INPUT Select blue LEDs on the front will always be on
when powered.
•Verify Connections - Check that all cables are properly connected
•HDBaseT Transmitters/Receivers not powering from the Matrix, try changing the POE set-
ting from AUTO to Forced (command list Pages 9 and 10).
“SET OUT0 TP POE 1” - This will change the two HDBaseT Outputs to Forced (0=All).
“SET IN0 TP POE 1” - This will change the two HDBaseT Inputs to Forced (0=All).
•Issues with one INPUT/OUTPUT - Swap ports/cables/etc to help narrow down if the issue
stays with the input/output/etc
oFollows the device, then it may be an EDID issue. Default out of the box is a 1080p
2ch. Try another canned EDID or use the COPY FROM OUTx command to copy the
connected displays EDID - Pg.8 and 14
•Issues with 4k but 1080p or less is working
oVerify all connected devices are capable of the signal you are sending. See chart
on page 21 for details.
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