AVT MAGIC THipPro User manual

[email protected]
www.avt-nbg.de
© AVTAudio Video Technologies GmbH
Configuration Guide
Version: 3.712 (05. July 2022)
MAGIC THipPro

▪Documents
▪Overview
▪Hardware
▪Line Protocols
▪Basic Features
▪Optional Features
▪Accessories
▪Software Clients
▪MAGIC THipPro LAN
▪MAGIC THipPro SCREENER
▪MAGIC THipPro News Desk Client
▪Typical Applications
▪Basic
▪Two studios
▪Admin upgrade
▪Redundancy
▪Quality of Service & VoIP
▪Integration
▪Initial Setup
▪Connecting the software to the device
▪Configuration
▪System Settings
▪Login
▪Operation Settings
▪Local Settings - MAGIC LAN Client
▪Local Settings - MAGIC Screener Client
▪Maintenance
▪Support
Content
4

▪Get further information in the following documents which are available in
the Download section of our website at www.avt-nbg.de.
▪Quick Guides:
▪Audio over IP (AES67-DANTE-RAVENNA-LIVEWIRE)
▪Signalling and Control with DHD SetLogic
▪Signalling and Control with Ember+
▪Ember+ Consumer Extension
▪MAGIC PhonerSet Provisioning Guide
▪SQL Server 2012 Installation
▪Documentations:
▪MAGIC PhonerSet
▪MAGIC THipPro Hardware
Additional Documents
5

[email protected]
www.avt-nbg.de
© AVTAudio Video Technologies GmbH
Overview
MAGIC THipPro
▪Hardware
▪Line Protocols
▪Basic Features
▪Optional Features
▪Accessories

Hardware - Front
▪Five Status LEDs
▪POWER
▪SYNC (On while booting)
▪ALARM (Indicating hardware problems)
▪INFO 1, INFO 2 (Not in use)
▪Two RJ10 Handset/Headset interfaces for
PRETALK.
▪Illuminated graphic display with 160 x 32 pixels &
front keypad.
▪For basic settings and status display only.
7

Hardware –Rear
▪Two independent LAN interfaces to separate
control and VoIP
▪Up to three VLANs per LAN interface
▪Word clock input/output
▪2 x analogue mono audio in-/outputs
▪2 x XLR male/female each
▪4 x AES3/EBU stereo audio in-/outputs
▪8 digital audio lines (2 x Sub-D 15-pole with
adaptors to XLR male/female)
▪Programmable GPIO interface
▪8 TTL in-/output
▪8 relays (8 x NOC)
▪2 x slots for extension modules
8

Hardware –Module slots 1 and 2 (1)
▪ISDN
▪1 x ISDN module for 8 caller lines
or
2 x ISDN modules for 16 caller lines
▪POTS
▪2 x POTS modules for 8 caller lines
▪Notice: A 16 channel POTS system is not available
▪LAN 3/4 Module
▪Two additional 10/100 Mbit/s Ethernet interfaces
9

Hardware –Module slots 1 and 2 (2)
▪DANTE
▪32 channels in/out
▪2 Ethernet interfaces
▪Only for VoIP systems
▪The standard Audio interfaces can still be used
▪RAVENNA
▪32 channels in/out
▪2 Ethernet interfaces
▪Only for VoIP systems
▪The standard Audio interfaces can still be used
10

VoIP
SIP - Session Initiation Protocol RFC 3261
Support of STUN (Session Traversal Utilities
for NAT) for systems behind firewalls
Configurable SIP server per line
POTS
Supporting worldwide country types,
configurable via software (regarding
impedances, levels and ringing signals).
Separate country type settings for Main
Exchange or PBX lines
Busy tone measurement for automatic
hang-up
Caller ID (via DTMF, FSK SDMF, FSK MDMF)
ISDN
Euro ISDN
Supporting Multiple Subscriber
Numbers (MSN)
US ISDN (NI-1)
Supporting Service Provider
Identifications (SPID)
Supporting Directory Numbers (DN)
Japanese ISDN
Supporting Multiple Subscriber
Numbers (MSN)
Line Protocols
11

▪MAGIC THipPro 8 VoIP
▪16 x VoIP (Hardware Upgrade)
▪MAGIC THipPro 8 POTS
▪8 x VoIP (Software Upgrade only)
▪16 x VoIP (Hardware Upgrade)
▪16 x POTS is not available
▪MAGIC THipPro 8 ISDN
▪8 x VoIP (Software Upgrade only)
▪16 x VoIP (Hardware Upgrade)
▪16 x ISDN (Hardware Upgrade)
▪MAGIC THipPro 16 VoIP
▪currently no upgrade available
▪MAGIC THipPro 16 ISDN
▪16 x VoIP (Software Upgrade only)
▪VoIP / ISDN Mixed Mode
▪It is possible to specify for each line whether it should
be used for VoIP or ISDN.
▪The precondition is that the same number of lines is
licensed for both operating modes.
▪Licensed VoIP and ISDN lines don’t add up.
Line Interface Upgrades
12

▪The system allows for a simultaneous operation of
▪ISDN and VoIP lines
or
▪POTS and VoIP lines
▪It can be configured freely which line is to be routed via ISDN/POTS or IP
▪8-channels ISDN/POTS System + VoIP8 Upgrade
▪→In total 8 lines can be used in the Mixed Mode
▪8-channels ISDN System + VoIP16 Upgrade
▪→In total 8 lines can be used in the Mixed Mode
▪8-channels POTS System + VoIP16 Upgrade
▪→In total 16 lines can be used in the Mixed Mode
▪16-channels ISDN System + VoIP8 Upgrade
▪→In total 8 lines can be used in the Mixed Mode
▪16-channels ISDN System + VoIP16/32 Upgrade
▪→In total 16 lines can be used in the Mixed Mode
Mixed Mode of the Line Interfaces
13

▪Housing 19” x 1 U
▪Leave 1U space above the unit for cooling.
▪No fan for noiseless operation
▪Low power consumption of typically 15W
▪Two basic system variants
▪8 caller lines, upgradeable to 16 caller lines
▪16 caller lines
▪12 Audio lines
▪2 x analogue in-/outputs
▪8 x digital in-/outputs (4 x AES)
▪2 x handsets/headsets
▪Digital signal processing for each channel
▪Echo Canceller with up to 120 ms echo tail time
▪AGC Automatic Gain Control
▪Expander for noise reduction
▪Voice Disguise (VD) function
▪Multiple simultaneous conferencing possibilities
for PRETALK and ON AIR
Basic Features (1)
14

▪Up to 4 internal recorded or external files as HOLD
signals with up to 16 seconds
▪Use up to 6 audio channels as external HOLD
inputs
▪Programmable GPIOs for controlling a mixing
console and for external signalling
▪DHD SetLogic Support
▪96 GPIOs, each configurable as input or output
▪Predefined GPIOs for a dialling keypad
▪Ember+ Provider Support
▪Connect up to 8 Ember+ Consumers
▪96 GPIO inputs
▪96 GPIO outputs
▪Predefined GPIOs for one dialling keypad
▪Caller number, caller name, Functions
▪Ember+ Consumer Support
▪Connect to up to two Ember+ Providers
▪20 slots per Ember+ Consumer
▪For screening information, Numbers to dial, …
▪DTMF generator for transmission of DTMF tones
▪Integrated SIP Monitor and Logging
▪Audio test panel with signal generator
Basic Features (2)
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▪MAGIC THipPro LAN Software
▪Touch optimized Windows PC software for call control
▪Single user licence
▪Up to 20 clients (LAN Client and Screener combined) per unit
▪MAGIC THipPro Screener Software
▪Windows PC software optimised for data entry
▪Single user licence
▪Up to 20 clients (LAN Client and Screener combined) per unit
▪News Desk Client Upgrade
▪Operate the LAN Client software in a slimmed down version.
▪No ON AIR and no configuration of the system possible
▪Single user licence
▪Up to 30 clients (combined with LAN Client and Screener)
per unit
▪Operates on a separate pool of telephone lines which can be
assigned individually to each News Desk client
▪MAGIC System Manager
▪Access the MAGIC THipPro from AVT’s central management
software which supports all AVT telephone hybrids and
audio codecs.
▪Comfortable overview of system health, full configuration
and Preset management.
▪Windows PC software
▪PhonerSet
▪Control up to eight lines via a touchscreen-equipped
Grandstream Android phone.
▪Use the phone’s handset for Pretalk.
▪Connect up to six PhonerSets.
▪Single licence per PhonerSet.
Optional Features (1)
16

▪THipPro Admin Upgrade
▪Allows for splitting the telephone lines between up
to six studios.
▪Sharing lines between studios is possible.
▪Without this upgrade each Client PC will see the
same caller lines.
▪Single licence per studio.
▪VoIP Extension Upgrade
▪For 8 or 16 channels
▪-Voice (G.722)
▪High quality speech codec in VoIP and ISDN
operating mode
▪Doubling the audio bandwidth compared to the
standard ISDN codec.
▪VoIP Extension Upgrade is required
▪Automatic selection of the best codec for VoIP
calls.
▪Collaboration Server für Microsoft Teams
▪Displayed as regular telephone lines.
▪Integrated with the phone book.
▪Call contacts within your organization and attend
meetings.
▪HD-Voice audio quality
▪Pretalk Streaming via IP
▪Stream pretalk audio signals between up to 10 PCs
and the THipPro.
▪Use any audio interface of the PC (e.g. a USB
headset)
▪Supports convenient recording at the PC.
▪Single licence per Pretalk Stream
▪MAGIC THipPro ACconnect
▪Seamless integration of the MAGIC ACip3 Audio
Codec.
Optional Features (2)
HD
17

▪LAN3/4 Module
▪Hardware upgrade adding 2 Ethernet interfaces.
▪Not available for POTS or ISDN hybrids.
▪Supports all protocols except AES67.
▪AES67
▪Audio over IP networking software upgrade.
▪Output: 8 audio channels (1 stream).
▪Input: 8 audio channels (2 streams).
▪Announcement and auto discovery of streams.
▪SDP stream description import supported.
▪Limited to Ethernet interfaces 1 and 2.
▪Dante Module
▪Audio over IP networking hardware upgrade.
▪32x32 audio channels.
▪Supports AES67 for interconnection with Ravenna,
Livewire+, etc.
▪2 Ethernet interfaces to support redundancy
▪Ravenna Module
▪Audio over IP networking hardware upgrade.
▪32x32 audio channels.
▪Supports AES67 for interconnection with Dante, Livewire+,
etc.
▪2 Ethernet interfaces to support redundancy
▪POTS Module
▪2 modules with 4 channels each
▪8 POTS channels per unit
▪ISDN Module
▪1 or 2 modules with 8 channels each
▪Up to 16 ISDN channels per unit
Optional Features (3)
18

▪Ember+ Extension
▪Connect up to 10 third party workplaces using only
Ember+ and DHD SetLogic.
▪Full call control and display of caller information
and audio level.
▪Single licence per workplace.
▪DTMF Analyser
▪Game Show and Event Mode
▪Social Media Server
▪TWITTER integration into LAN client and Screener
▪Competition Management
▪Manage competitions from the MAGIC Screener
software
▪Price contingents and handed out prices are
managed automatically.
▪Create result lists for accounting or attendee lists
for events.
▪Redundant Power Supply
▪Additional socket for an external power adapter.
▪Power adapter included.
Optional Features (4)
19

▪MAGIC PhonerSet
▪MAGIC THipPro Handset
▪MAGIC THipPro Headset
▪USB Headsets
▪For Pretalk Audio Streaming
▪USB Handset
Accessories
20

[email protected]
www.avt-nbg.de
© AVTAudio Video Technologies GmbH
Software Clients
MAGIC THipPro
▪MAGIC THipPro LAN
▪MAGIC THipPro SCREENER
▪MAGIC THipPro News Desk Client

▪MAGIC THipPro LAN
▪Touch optimised Windows PC software
▪Single-user licence
▪Supporting window sizes between 400x400px and
7680x4068px.
▪Automatic scaling for high-DPI screens.
▪Special variant: Newsdesk-Client
▪Restricted MAGIC THipPro LAN user interface
▪No ON AIR buttons
▪No system configuration
▪Incl. PRETALK Streaming Licence
▪MAGIC THipPro SCREENER
▪Single-user licence (Basic and Extension)
▪Automatic scaling for high-DPI screens.
▪Optional: Social Media Server
(currently supported: Twitter)
▪In total up to 20 LAN/Screener clients or up to 30
Newsdesk Clients can access the system
simultaneously.
▪MS SQL Server backend database
▪MS SQL Server 2012 (Express) or higher
▪Each client has direct access to MAGIC THipPro
system.
Software Clients
22