Avtech AVN363 User manual

N36x_26x_system_V1.0
MEGAPIXEL OUTDOOR IR
NETWORK CAMERA SERIES
USER MANUAL
Please read instructions thoroughly before operation and retain it for future reference.

IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
Trademark Acknowledgements
iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and
are registered and/or used in the U.S. and countries around the world. Used under license from Research In
Motion Limited.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft, Windows, Internet Explorer, Mozilla FireFox, Google Chrome, QuickTime, Windows Mobile &
Symbian mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or
assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The
content of this manual is subject to change without notice.
Trademark Acknowledgements
Internet Explorer, Microsoft, Windows, Mozilla & QuickTime are registered trademarks of the respective
holders.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR
THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:
http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz

TABLE OF CONTENTS
1. OVERVIEW......................................................................................................................................... 1
1.1 Product features........................................................................................................................................ 1
1.2 Package content ....................................................................................................................................... 1
1.3 Dimensions ............................................................................................................................................... 1
1.4 Cable overview.......................................................................................................................................... 1
2. BEFORE USING YOUR NETWORK CAMERA .................................................................................. 3
3. ACCESSING THE CAMERA VIA VIDEO VIEWER ............................................................................. 4
3.1 Installing Video Viewer .............................................................................................................................. 4
3.2 Accessing the camera ............................................................................................................................... 4
3.3 Control panel overview.............................................................................................................................. 5
3.3.1 Simplified version (Default) ..............................................................................................................................5
3.3.2 Full function version .........................................................................................................................................6
3.3.3 Main button overview .......................................................................................................................................6
3.4 Frequently-used functions......................................................................................................................... 7
3.4.1 Record..............................................................................................................................................................7
3.4.2 Playback...........................................................................................................................................................7
3.4.3 Firmware upgrade ............................................................................................................................................8
3.4.4 E-Map...............................................................................................................................................................8
4. CAMERA CONFIGURATIONS VIA WEB BROWSER ...................................................................... 13
4.1 Accessing the camera ............................................................................................................................. 13
4.2 Control panel overview............................................................................................................................ 14
4.3 Face detection configurations ................................................................................................................. 15
4.4 Digital PTZ (DPTZ) operations................................................................................................................ 15
4.5 System configuration menu..................................................................................................................... 17
4.6 Network ................................................................................................................................................... 18
4.6.1 Network ..........................................................................................................................................................18
4.6.2 DDNS .............................................................................................................................................................18
4.6.3 SNTP..............................................................................................................................................................18
4.6.4 FTP.................................................................................................................................................................18
4.6.5 MAIL ...............................................................................................................................................................19
4.6.6 SMS................................................................................................................................................................19
4.6.8 Filter ...............................................................................................................................................................20
4.6.9 UPnP ..............................................................................................................................................................20
4.7 Camera ................................................................................................................................................... 21
4.7.1 Camera...........................................................................................................................................................21
4.7.2 Preset .............................................................................................................................................................21
4.7.3 Cruise .............................................................................................................................................................22
4.7.4 Color...............................................................................................................................................................23
4.7.5 Time................................................................................................................................................................23
4.7.6 Smart Zoom / Digital Smart Zoom..................................................................................................................24
4.7.7 Calibration ......................................................................................................................................................24
4.7.8 Face Tracking.................................................................................................................................................26
4.8 General ................................................................................................................................................... 26
4.8.1 General...........................................................................................................................................................26
4.8.2 Server Log......................................................................................................................................................26
4.8.3 Online .............................................................................................................................................................27
4.8.4 Account...........................................................................................................................................................27
4.8.5 Trigger ............................................................................................................................................................28
4.8.8 Upgrade..........................................................................................................................................................29
APPENDIX 1 PRODUCT SPECIFICATIONS........................................................................................ 30
APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING.............................................................. 31

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1. OVERVIEW
1.1 Product features
 Free CMS software with E-Map for multiple devices control & surveillance
 Smart Light Control to avoid overexposure
 Motion detection & notification
 Excellent outdoor design with cable management and IP67
 Face Tracking support to zoom in on intruders with clear images
 1.3 Megapixel for clear and accurate images
 Digital pan / tilt / zoom support for wide area monitoring
1.2 Package content
□Network camera □Installation Sticker
□Installation Guide □RJ45 cable extender adapter
□CD-ROM disc (including user manuals & CMS software “Video Viewer”)
1.3 Dimensions
246.87
282.4
236.03
212.63
117.89
1.4 Cable overview
 For AVN363
CABLE DESCRIPTION
RJ45 network cable Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare another
RJ45 network cable with suitable length for your connection.
Reset wires Remove the insulating coating of these two wires, and twist them together to reset default. This will
reset all parameters, including the IP address to factory default settings.
Note: Disconnect power before twisting these two wires together, and connect to power
again for reset default. When the reset is done, disconnect these two wires.
Power wires Connect to AC power supply. For details, please refer to the installation guide.

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 For AVN362
CABLE DESCRIPTION
RJ45 network cable Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare
another RJ45 network cable with suitable length for your connection.
Reset wires Remove the insulating coating of these two wires, and twist them together to reset default.
This will reset all parameters, including the IP address to factory default settings.
Note: Disconnect power before twisting these two wires together, and connect to power again
for reset default.
Power cable Connect to DC12V power supply.

3
2. BEFORE USING YOUR NETWORK CAMERA
This network camera can be accessed via our supplied CMS software “Video Viewer”, the web
browser (such as “Microsoft Internet Explorer” or “Mozilla Firefox”), and smart phones with our
self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via smart phones, please refer to
http://www.eagleeyescctv.com.
Before using the network camera, make sure:
1) You have installed the supplied CMS software, “Video Viewer”, or a web browser.
2) You have configured the network settings, and the network connection is fine.
For Video Viewer installation, please refer to “3.1 Installing Video Viewer” at page 4.
For network configurations, please refer to your installation guide.
 To check or configure up to 16 surveillance devices simultaneously with the record function, please use
“Video Viewer”.
For details about using Video Viewer, please refer to “3. ACCESSING THE CAMERA VIA VIDEO
VIEWER” at page 4, and “4. CAMERA CONFIGURATION” at page 13.
 To check or configure this network camera only, it’s recommended to use the web browser “Microsoft
Internet Explorer” or “Mozilla Firefox”.
For details about using the web browser, please refer to “4. CAMERA CONFIGURATION” at page 13.

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3. ACCESSING THE CAMERA VIA VIDEO VIEWER
3.1 Installing Video Viewer
Step1:Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be
automatically run.
Step2:Click “Program” in the “Video Viewer” section to install Video Viewer, or click “Download
The Latest Version” under “Program” to download the latest version of Video Viewer
from the Internet (if your PC is connected to Internet).
Step3:Follow the on-screen instructions to finish the installation. When the installation is
completed, a shortcut icon “ ” will be placed on your PC desktop.
3.2 Accessing the camera
Step1:Double-click “ ” on your PC desktop to open Video Viewer. By defaults, the “Address
Book” panel will be displayed on the right side of the control panel.
Step2:In “Address Book”, click “ ” to key in the IP address, user name, password, and
port number of the camera you intend to connect.
OR
Click “ ” “ ”to search the available IP address(es) of other camera(s)
under the same domain as your PC’s IP address. The found address(es) will be listed,
and can be added into the address book by clicking “ ”.
Step3:Double-click the IP address you just added into the address book to log in. The live view
is displayed in the Video Viewer.

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3.3 Control panel overview
Two control panels are available and can be switched depending on your using habit.
3.3.1 Simplified version (Default)

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3.3.2 Full function version
3.3.3 Main button overview
Button
Simplified Full Function
Function Description
Address Book Click to show the predefined IP address(es). You can add, remove or
search the IP address to log in the DVR remotely.
Remote
Config
Click to go to the detailed system configuration.
For details, please refer to “4. CAMERA
CONFIGURATION” at page 13.
Record
Setting
Click to go to the detailed record setting. For
details, please refer to “3.4.1 Record” at page 7.
Miscellaneous
Control
Custom
Setting
Click to choose the language of this program, or
set the password when activating this program.
The changes will take effect when this program
is closed and executed again.
Log Click to view all event and recording logs, search the desired log(s) by
date, or playback the recording of the selected log.
/ / Record /
Record Stop
Click to start / stop the manual recording.
The record button will be disabled when the reserved disk capacity set in
“Record Setting” is larger than the current disk capacity. For details,
please refer to “3.4.1 Record” at page 7.
Snapshot Click to take a snapshot of the current view. The snapshot will be saved
in the path you specified in “Record Setting”.
Information Click to show the current network connection details.
PTZ Control Click to enter the DPTZ control panel.

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3.4 Frequently-used functions
3.4.1 Record
To record remotely, click “ ” or “ ” →“ ” to go to the “Record Setting” page.
In the “Record Setting” page, you can set the following items:
‧Record type
‧Pre- / post-event record time (0~10 seconds)
‧Record time setting
‧Record path
Note: The record function will be disabled when the reserved disk capacity in “Reserved(MB)” is larger
than the current disk capacity in “Free(MB)”.
When “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording
immediately, and the recordings will be saved in the location specified in “Record Path”.
When “Motion” and / or “Alarm” are checked, the recording function will be enabled for any motion or alarm event,
and the recordings will be saved in the location specified in “Record Path”.
3.4.2 Playback
To play a recording, click “ ” or “ ”, and select the “Record” tab. A list of all the recordings will be shown by
defaults, and you can also sort out the logs you want to speed up the search time.

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3.4.3 Firmware upgrade
This function is used when users need to upgrade the network camera for function scalability.
Note: Before using this function, make sure you have the correct upgrade files provided by your installer
or distributor.
Step1: Click “ ”, and select the IP address of your network camera in the address book.
Step2: Click “ ” to show the upgrade page, “Update Server”.
Step3: Click “Add” to browse to the upgrade files.
Step4: Click “Upgrade Firmware” to start firmware upgrade.
Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware
upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.
Step5: Select the IP address of the camera and click “ ” again to check if the firmware is upgraded.
3.4.4 E-Map
Video Viewer is also a Central Management System (CMS) software, which allows network device control &
management for up to 16 devices simultaneously.
Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you
want to monitor.
E-Map is ONLY available when the control panel is switch to the full function version.
How to add an E-Map group
STEP1: In the simplified version, click “ ” to switch the control panel to the full function version, and click “ ”
to enter the E-Map page as follows.
Note: To know where the buttons are, please refer to “3.3.1 Simplified version (Default) at page 5, and
“3.3.2 Full function version” at page 6.

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STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add.
There are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.

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STEP3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices
you’ve added to this group.
Icon Description
The connected device is camera. When it’s selected, it will become red.
The connected device is DVR. When it’s selected, it will become red.
For any motion or alarm event, it will appear on the screen to catch your attention.
To know what’s happening quickly, double-click the device icon on the E-Map to show the live view.

11
How to edit / remove an existing E-Map group
 For Google E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.
You can also add a single E-Map group (Add Single E-MAP) or Building
E-Map group (Add Building E-MAP) into the existing Google E-Map
group.
 For Single E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit E-MAP” or “Remove E-MAP” as needed.

12
 For Building E-Map Group
Right-click on the group name to show the shortcut menu list, and select
“Edit Building E-MAP” or “Remove E-MAP” as needed.

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4. CAMERA CONFIGURATIONS VIA WEB BROWSER
Users can also access the network camera via a web browser, such as Microsoft Internet Explorer,
Mozilla Firefox, Google Chrome and Safari.
Note: It’s recommended to consult with your installer before changing system
configurations.
Note: You need to be the supervisor to enter the system configuration page. If not,
please re-log into the camera with the supervisor user level.
However, the web browser is only available for single device access. If users want to access more
than two devices through one interface, it’s recommended to use our supplied CMS software, Video
Viewer. For details, please refer to “3. ACCESSING THE CAMERA VIA VIDEO VIEWER” at page 4.
Before using the network camera, make sure you have configured the network settings and have the
IP address, user name and password used for accessing the camera in hand. If not, please refer to
the installation guide.
4.1 Accessing the camera
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the
image below if any. Then, click “LOGIN”.
Step3: The wizard is then started.
‧ To skip the wizard and directly access the camera live view, click “Close”.
‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start
wizard at login”.
Step4: When the login is successful, the live view is shown.

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4.2 Control panel overview
Function Icon User Level Description
Configuration Page: Supervisor / Power User
Live Switch to the live view page.
DPTZ
Switch to the DPTZ configuration page.
For details, please refer to “4.4 Digital PTZ (DPTZ) operations” at page 15.
Config.
Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.
For details, please refer to “4.5 System configuration menu” at page 17.
Select the web transmission format from the drop-down list:Format -- Supervisor / Power User /
Normal User / Guest  ActiveX
 QuickTime
For users using Mozilla Firefox or Google Chrome, only “QuickTime” is
selectable.
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to
access the camera.
Quality -- Supervisor / Power User /
Normal
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Select the image resolution from the drop list:
 SXGA (1280 x 1024)  SXVGA (1280 x 960)
 720P (1280 x 720)  VGA (640 x 480)
Resolution -- Supervisor / Power User /
Normal
 QVGA (320 x 240)
Live View Size: Supervisor / Power User
Normal Size The current live view size is the same as the selected resolution.
Fit to screen
Resize the selected resolution to fit into the live view size.
This icon appears only when the selected resolution is larger than the current live
view size.
Scale
Click and hold the movable square on the left bottom corner of the live view to
move
This icon appears only when the selected resolution is larger than the current live
view size.
CIF Resize
Resize the QVGA resolution to fit into the live view size.
This icon appears only when the selected resolution is QVGA (CIF) than the
current live view size.
Snapshot
Supervisor / Power User /
Normal User
Click to take a snapshot of the current view, and save to the location
specified in “Config.” “Camera” “Camera” “Snapshot Path”.
Flip Supervisor / Power User /
Normal User Click to rotate the image 1800counterclockwise when necessary.

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Function Icon User Level Description
Full Screen Supervisor / Power User /
Normal User
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
Smart Zoom Supervisor / Power User Click to activate the optical (AVN363) / digital (AVN362) smart zoom
function.
Smart Zoom 10 Supervisor / Power User
Touch to enable consecutive Smart Zoom for 10 minutes and disable
the idle mode. Consecutive Smart Zoom will be off after 10 minutes, and
auto Smart Zoom will be on instead.
Face Tracking Supervisor / Power User Click to enable the face tracking function.
DPTZ Supervisor / Power User Click to enable digital PTZ functions.
Zoom in / out / Supervisor / Power User /
Normal User / Guest Click to zoom in / out the current image.
** Face Detection, DPTZ & Smart Zoom can’t be activated simultaneously.
4.3 Face detection configurations
Face detection is used to especially zoom in on the intruder’s face, easy for everyone to identify.
Note: This function is not available when the stream format is selected as MJPEG.
Note: When this function is enabled, DPTZ, Smart Zoom, and optical zoom are not allowed to use.
STEP1: Click “Config.” “Camera” “Face Tracking” to enter the configuration page.
STEP2: Select and set as described below:
ITEM DESCRIPTION
Face Detection Select “Enable” to activate or “Disable” to deactivate this function.
Select “ON” to display the following status messages on the live view:
FACE STANDBY: This function is activated and ready to use.
FACE TRACKING: This function is tracking.
OSD
FACE ZOOM IN / OUT: This function is zooming on the face for tracking / zooming out when the tracking object
leaves the surveillance area.
Sensitivity Set the tracking sensitivity from HIGH / MEDIUM / LOW.
Resolution Set the resolution for face tracking from Auto / VGA / QVGA.
STEP3: When all the configurations are done, click “Save” to save your changes, and click “Live” on the top to return
to the live view.
4.4 Digital PTZ (DPTZ) operations
This fixed network camera type has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area
monitoring.

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Note: When this function is enabled, Face Tracking, Smart Zoom, and optical zoom are not allowed to
use.
STEP1: Click “DPTZ” to show the DPTZ control panel.
STEP2: Select the functions when needed:
ICON FUNCTION DESCRIPTION
There are several monitor resolutions available. When the selected resolution is out of your
current live view support, a part of your surveillance area might get covered on the screen, and
you need to manually move on the screen to check the covered part.
:This is used to scale the selected resolution to fit in the current live view size.
/ Fit to screen /
Restore to original size
:This is used to restore the scaled live view resolution to its original size.
Take snapshots Click to take a snapshot of the current view, and save to the location specified in “Config.” 
“Camera” “Camera” “Snapshot Path”.
Click to activate the auto mode of the camera. The auto mode could be “Sequence” or “Auto
Pan” specified in “Config.” “Camera” “Cruise” “Active Mode”.
Note: This function is available only when DPTZ is enabled.
Sequence: Move to several preset points accordingly and regularly specified in “Config.” 
“Camera” “Cruise” “Active Mode” “Sequence”.
Note: Preset points are set in “Config.” “Camera” “Preset”.
Enable Auto mode
Auto Pan: Pan automatically and horizontally.
Enable DPTZ
Click to activate the digital PTZ function. When this function is enabled, the following
operations are available:
 Auto mode
 Move up / down / left / right after digital zoom-in.
/ Zoom in / out
Click to zoom in / out the image.
 For AVN362, they’re available only when DPTZ is enabled.
 For AVN363, they’re optical zoom-in / out; when “ ” is selected, they’ll switch to
di
g
ital zoom-in / out.
/ Max. zoom in / out
Click to zoom in / out the image.
 For AVN362, they’re available only when DPTZ is enabled.
 For AVN363, they’re optical max. zoom-in / out; when “ ” is selected, they’ll switch
to di
g
ital max. zoom-in / out.

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4.5 System configuration menu
Click “Config.” to enter the configuration page.
Note: You need to be “Supervisor” or “Power User” to enter the system configuration
page, and the functions available for these two user levels are different. If you’re
not either of these two user levels, please re-log into the camera with one of
them.
The functions are categorized into three menus: Network, Camera and General.
 For details about “Network”, please refer to “4.6 Network” at page 18.
 For details about “Camera”, please refer to “4.7 Camera” at page 21.
 For details about “General”, please refer to “4.8 General” at page 26.
Main Menu Sub-Menu Reference
Network Network Configure network settings.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
FTP Enter the FTP information for event notifications when “FTP” is
chosen in “General” →“Trigger”.
Mail Enter Email information for event notifications when “Email” is chosen
in “General” →“Trigger”.
SMS Enter text messaging information for SMS notifications when “SMS” is
chosen in “General” →“Trigger”.
Filter Choose to permit or block the IP address(es) which can access this
camera.
UpnP Allow this camera to be detected among devices within the same
network area for easy and quick usage.
Camera Camera
1. Set the camera title.
2. Specify the snapshot path.
3. Select the streaming settings based on your network environment.
Preset Set the preset points for the DPTZ function.
Cruise Set the cruise mode when the auto mode is enabled: Sequence or
Auto Pan.
Color Adjust the color performance.
Time Set daylight saving time and the current time.
Smart Zoom or
Digital Smart Zoom
“Smart Zoom” is for AVN363; “Digital Smart Zoom” is for AVN362.
Set the sensitivity and standby interval.
Calibration
This function is available for AVN363 only.
Adjust the focus of each focal length.
Face Tracking Configure the parameters for face tracking.
General General 1. Select the language of the web browser.
2. Check the MAC address of the camera.
Server Log
Available for Supervisor only.
Check the system event logs.
Online Available for Supervisor only.
Check the current online user(s).
Account
Available for Supervisor only.
1. Create a new user account with different access privilege.
2. Modify or delete an existing user account.
Trigger
1. Enable / disable face and motion detection.
2. Set the motion detection area.
3. Select the event notification method.
Upgrade Check the current firmware version and upgrade.