IBM Netfinity 3500 M10 Instruction Manual

Netfinity 3500 M10
User's Handbook

Netfinity 3500 M10
User's Handbook
IBM

Note
Before using this information and the product it supports, be sure to read the general information under
Appendix B, “Product warranties and notices” on page 219.
First Edition (July 1999)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
This publication was developed for products and services offered in the United States of America and the
United Kingdom. It is possible that this publication may contain reference to, or information about, IBM
products (machines and programs), programming, or services that are not announced in your country. Such
references or information must not be construed to mean that IBM intends to announce such IBM products,
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Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior
permission in writing from the International Business Machines Corporation.
 Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Lithium battery notice ......................... ix
Laser compliance statements ..................... x
About this book ............................ xiii
How this book is organized ..................... xiii
Notices used in this book ...................... xiv
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Introducing your Netfinity 3500 M10 server .... 1
Features at a glance ........................... 3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Arranging your workspace ...................... 6
Cabling the server ............................ 8
Chapter 2. Operating your server .................. 11
Using controls and status indicators ................. 12
Using system management features ................. 14
Changing keyboard speed ....................... 15
Using locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3. Using the Configuration/Setup Utility Program .. 17
Starting and using the program .................... 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Instructions for common procedures ................. 41
Quick reference for network-related settings ............ 58
Chapter 4. Taking care of your server ............... 63
Cleaning the mouse ........................... 64
Replacing the battery .......................... 64
Moving your server ........................... 65
Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . 67
Before you begin ............................. 69
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Handling static-sensitive devices ................... 72
Available options and features .................... 73
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Preparing to install and remove options .............. 75
Working with options on the system board ............ 82
 Copyright IBM Corp. 1999 iii

Working with adapters ........................ 100
Working with internal drives .................... 109
Working with security options ................... 124
Completing the installation ..................... 134
Interrupt and DMA resources .................... 144
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . 147
Using diagnostic tools ........................ 148
IBM Enhanced Diagnostics ...................... 191
Installing files from Option Diskettes ............... 193
BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Changing the battery ......................... 194
Chapter 7. Getting help, service, and information ...... 197
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Before you call for service ...................... 200
Getting customer support and service ............... 201
Purchasing additional services ................... 206
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . 209
Appendix A. Server records and specifications ........ 211
Serial numbers and keys ....................... 211
Device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
System specifications . . . . . . . . . . . . . . . . . . . . . . . . . 215
System board switches ........................ 216
Appendix B. Product warranties and notices .......... 219
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . 219
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
iv Netfinity 3500 M10 User's Handbook

Safety Information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Contents v

Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi Netfinity 3500 M10 User's Handbook

1
DANGER
Electrical current from power, telephone, and
communication cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or
perform installation, maintenance, or
reconfiguration of this product during an
electrical storm.
– Connect all power cords to a properly wired and
grounded electrical outlet.
– Connect to properly wired outlets any
equipment that will be attached to this product.
– When possible, use one hand only to connect or
disconnect signal cables.
– Never turn on any equipment when there is
evidence of fire, water, or structural damage.
– Disconnect the attached power cords,
telecommunications systems, networks, and
modems before you open the device covers,
unless instructed otherwise in the installation
and configuration procedures.
– Connect and disconnect cables as described in
the following table when installing, moving, or
opening covers on this product or attached
devices.
Contents vii

To Connect:
1. Turn everything OFF.
2. First, attach all cables to
devices.
3. Attach signal cables to
connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords
from outlet.
3. Remove signal cables from
connectors.
4. Remove all cables from
devices.
viii Netfinity 3500 M10 User's Handbook

Lithium battery notice
2
CAUTION:
When replacing the lithium battery, use only IBM Part
Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with
the same module type made by the same manufacturer.
The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Dispose of the battery as required by local ordinances or
regulations.
Contents ix

Laser compliance statements
Some IBM PC Server and Netfinity models are equipped from the
factory with a CD-ROM drive. CD-ROM drives are also sold
separately as options. The CD-ROM drive is a laser product. The
CD-ROM drive is certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class
1 laser products. Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical Commission (IEC)
825 and CENELEC EN 60 825 for Class 1 laser products.
3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber
optic devices, or transmitters) are installed, note the
following:
– Do not remove the covers. Removing the covers of the
laser product could result in exposure to hazardous laser
radiation. There are no serviceable parts inside the
device.
– Use of controls or adjustments or performance of
procedures other than those specified herein might
result in hazardous radiation exposure.
xNetfinity 3500 M10 User's Handbook

DANGER
Some laser products contain an embedded Class 3A
or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
4
CAUTION:
Use safe practices when lifting.
k18 kg (37 lbs) k32 kg (70.5 lbs) k55 kg (121.2 lbs)
Contents xi

xii Netfinity 3500 M10 User's Handbook

About this book
This book provides instructions on how to set up and configure
your Netfinity 3500 M10 and how to install and remove options.
This book also provides information to help you solve many simple
problems that might occur.
How this book is organized
Chapter 1, “Introducing your Netfinity 3500 M10 server,” provides
information about the features of your server, arranging your
workspace and attaching cables to your server.
Chapter 2, “Operating your server,” contains information about the
operating controls of your server, and more detailed information
about the features, for the day-to-day use of your server.
Chapter 3, “Using the Configuration/Setup Utility Program,”
describes how to use the Configuration/Setup Utility program to
configure your server. This chapter also provides instructions for
using various utility programs and resolving configuration conflicts.
Chapter 4, “Taking care of your server,” provides guidelines for the
proper handling and care of your server.
Chapter 5, “Installing options,” contains instructions for installing
and removing options, such as memory, adapters, and internal
drives. Instructions for connecting external options are also
included in this chapter, as well as instructions for setting jumpers.
Chapter 6, “Solving problems,” includes an overview of the
diagnostic tools, instructions for testing the server, error codes and
messages, and troubleshooting charts. This chapter also contains
information about checking the server for damage and replacing the
battery.
Chapter 7, “Getting help, service, and information,” provides
instructions on how to obtain service and technical assistance for
your Netfinity 3500 M10 server and other IBM products that you
might plan to use. This chapter also contains information about
other publications, products, warranties, and services that IBM
offers. Also included are fax numbers, toll-free telephone numbers,
 Copyright IBM Corp. 1999 xiii

Notices used in this book
and access information for electronic bulletin boards, online services,
and the World Wide Web.
Appendix A, “Server records and specifications,” provides a section
to record and update important information about your server,
including serial numbers, key number, and device records.
Whenever you add options to your server, be sure to update the
information in these records. In addition to server records, this
chapter contains the server specifications, such as product
dimensions and environmental operating requirements. This
chapter also contains instructions for setting switches.
Appendix B, “Product warranties and notices,” contains warranty
information, notices, and trademarks.
An index follows the appendixes.
Notices used in this book
This book contains notices to highlight information or provide safety
information:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate situations where damage to programs,
devices, or data might occur. An attention notice is placed just
before the instruction or situation in which damage might occur.
Caution
These notices indicate situations that can be potentially
hazardous to you. A caution notice is placed just before
descriptions of potentially hazardous procedure steps or
situations.
xiv Netfinity 3500 M10 User's Handbook

Danger
These notices indicate situations that are potentially lethal or
extremely hazardous to you. A danger notice is placed just
before descriptions of potentially lethal or extremely hazardous
procedure steps or situations.
Related publications
The following publications contain more information about your
server.
The Getting Started booklet is included with your server. It
includes information for setting up, attaching cables, and
installing an operating system.
The ServerGuide package, which contains serveral CD-ROMs,
describes the advantages of IBM ServerGuide and how to use
the ServerGuide software.
The Safety Book is also included with your server. It includes
important safety information in multiple languages.
Hardware Maintenance Manual
This publication contains information for trained service
technicians. It can be found on the World Wide Web by starting
at:
http://www.ibm.com/support/
and selecting Netfinity servers.
It can also be ordered from IBM. To purchase a copy, refer to
Chapter 7, “Getting help, service, and information” on
page 197.
About this book xv

xvi Netfinity 3500 M10 User's Handbook

Chapter 1. Introducing your Netfinity 3500 M10 server
Thank you for purchasing an IBM Netfinity 3500 M10 server.
Your Netfinity 3500 M10 server is a high-performance entry class
server. It is ideally suited for networking environments that require
superior microprocessor performance, efficient memory
management, flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were
key considerations during the design of your server. These design
features make it possible for you to customize the server hardware
to meet your business needs of today, while providing flexible
expansion capabilities for the future.
Your IBM Netfinity 3500 M10 server comes with a three-year limited
warranty and IBM Start Up Support. If you have access to the
World Wide Web, you can obtain up-to-date information about your
Netfinity 3500 M10 server model and other IBM server products at
the following World Wide Web address:
http://www.ibm.com/netfinity/
Your server serial number and model number are located near the
bottom of the front bezel. Write these numbers in the spaces
provided in “Serial numbers and keys” on page 211. You will need
these numbers when you register your server with IBM. After you
register your server, you can receive information about updates,
performance tips, and compatibility. To register your server, go to
the following World Wide Web address:
http://www.ibm.com/pc/register
For service, assistance, or additional information about IBM Start Up
Support and the World Wide Web, see Chapter 7, “Getting help,
service, and information” on page 197.
If you have not yet set up your server, see the Start Here booklet for
detailed information about attaching cables and installing an
operating system. Be sure to read the publications that come with
the IBM ServerGuide package before you set up your server.
 Copyright IBM Corp. 1999 1

This chapter contains an overview of the server features and
components.
This chapter contains:
Features at a glance ........................... 3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Questions or problems? ....................... 5
Arranging your workspace ...................... 6
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Glare and lighting .......................... 7
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical outlets and cable lengths ................ 7
Cabling the server ............................ 8
2Netfinity 3500 M10 User's Handbook