Axon AX1023 User manual

Body 3 Camera
User Guide
Models: AX1023, AX1024, AX1025
Rev: 1 Sep 2023

Axon Body 3 Camera User Guide
Axon Enterprise, Inc. Page ii
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Android are trademarks of Google, Inc.
, AXON, Axon, Axon Body 3, Evidence Local, Axon Device Manager, Axon Evidence, Axon Signal, Axon View, and Axon View XL are
trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit
www.axon.com/legal.
All rights reserved. ©2023 Axon Enterprise, Inc.

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Contents
Introduction.................................................................................................................................................1
Important safety and health information ...................................................................................................1
Additional reading ..........................................................................................................................................1
Getting started ................................................................................................................................................1
Axon Body 3 camera registration with Axon Device Manager..............................................................2
Getting to know your Axon Body 3 Camera ............................................................................................6
Accessories and mounts................................................................................................................................8
Operate the Axon Body 3 Camera ............................................................................................................ 8
Operating modes............................................................................................................................................8
Turning on the camera and Ready (Buffering) mode.............................................................................9
Starting Recording (Event) Mode...............................................................................................................9
Muting audio recording ...............................................................................................................................10
Adding markers while recording ................................................................................................................10
Illuminate the camera display.....................................................................................................................10
Battery status ................................................................................................................................................10
Sleep mode....................................................................................................................................................10
Enter Sleep mode ......................................................................................................................................11
Exit Sleep mode .........................................................................................................................................11
Configure your camera ................................................................................................................................11
Adjust audio prompt volume ...................................................................................................................12
Change light setting ..................................................................................................................................12
Set automatic LED brightness..................................................................................................................12
Adjust camera vibrations..........................................................................................................................13
Stealth Mode ..............................................................................................................................................13
Other settings and functionality .................................................................................................................14
Use Axon View...............................................................................................................................................14
Pair camera with a smart device .............................................................................................................14
Axon Signal ....................................................................................................................................................15
Axon View XL Standalone mode .................................................................................................................15
Notification reference tables ..................................................................................................................16
Button actions ...............................................................................................................................................16
Camera display..............................................................................................................................................16
In the field......................................................................................................................................................17
In an Axon Dock ............................................................................................................................................17
Notifications ..................................................................................................................................................18
LED status ......................................................................................................................................................18
Operation LED............................................................................................................................................18
Triad LED (in the field)...............................................................................................................................19
Triad LED (in an Axon Dock).....................................................................................................................19
Care and maintenance .............................................................................................................................19
Clean the camera..........................................................................................................................................19

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Charge the battery........................................................................................................................................20
Charging a camera while powered off....................................................................................................20
Internal clock..............................................................................................................................................21
Moisture......................................................................................................................................................21
Camera storage.............................................................................................................................................21
Troubleshooting and other information................................................................................................22
Viewing camera information on the display .............................................................................................22
Technical support .........................................................................................................................................22
Warranty ........................................................................................................................................................22
Warnings ........................................................................................................................................................23
Radio waves...................................................................................................................................................23
Declaration of conformity............................................................................................................................25
Compliance marks ........................................................................................................................................25

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Introduction
The Axon Body 3 is a camera system incorporating an audio and video recording device for
use in tough environmental conditions encountered in law enforcement, corrections, military,
and security activities.The Axon Body 3 camera records events for secure storage, retrieval,
and analysis to Axon Evidence or Evidence Local services. The recorded events are
transferred to your storage solution using the Axon Body 3 Dock. Additionally, the Axon View
application enables playback of footage on a smart device for review prior to storing the data.
The Axon Body 3 camera has two operating modes: Ready and Recording. Ready, or
Buffering, provides pre-event buffering to capture activities that occur prior to the user
activating the Recording, or Event, mode.
Note The Axon Body 3 camera does not support offline mode and is not compatible with
Evidence Sync.
Important safety and health information
Read, understand, and follow all warnings and instructions before using this product. The
most up-to-date warnings and instructions are available at www.axon.com.
Additional reading
This manual explains how to operate the Axon Body 3 camera hardware. Other manuals that
cover additional aspects of the Body 3 system are available at help.axon.com.
For information on working with uploaded videos and managing Axon Body 3 cameras,
including inventory management and agency-wide settings, see the Axon Evidence User and
Administrator Guide.
For information on installing and setting up Axon Body 3 Docks to transfer information and
recharge your camera, see the Axon Body 3 Dock Installation Manual.
For instructions on using Axon cameras with a smart device, see the Axon View for Devices
User Manual for Android or iOS.
The Axon Academy website explains how to register for and use the Axon Evidence
(Evidence. com) website, configure settings, install Evidence Sync software, assign personnel
to cameras, recharge your camera, and transfer video from an Axon device to a computer.
Getting started
Axon Body 3 cameras must be registered by your agency before they can be assigned to
users. Additionally, you should adjust the agency-wide Axon Body 3 Camera Settings in Axon
Evidence before assigning cameras to users.

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Note Cameras with firmware v1.10 or greater can be registered using View XL in Standalone
mode. The camera’s display will show DOCK DEVICE OR CONNECT VIEWXL if you
can use View XL Standalone mode to register the camera. Cameras using older
firmware will show DOCK DEVICE and must be registered with Axon Device Manager.
See the Axon Body 3 Camera and View XL Standalone Mode Guide or Axon Help
Camera Registration article for more information on using View XL to register
cameras.
Register with Axon Device Manager
This section provides information about the out-of-the-box registration process for Axon
Body 3 cameras. Camera registration requires the use of Axon Device Manager (ADM) and an
Axon Body 3 Dock.
Prerequisites: In addition to an Axon Body 3 camera, registration requires:
•Axon Device Manager (ADM) installed on an appropriate device. If you already have ADM
installed, ensure you have v3.0.3 (Android) or v2.0.3 (iOS) or higher. You must have
device management permissions to use ADM. If you aren’t sure if you have permissions
to use ADM, contact an Axon Evidence administrator for your agency to check on your
permissions.
•An Axon Body 3 Dock connected to power and the Internet (green LED visible on the
WAN port). See the
Axon Body 3 Dock Installation Manual for information on installing a
dock.
Before starting, Axon recommends that you familiarize yourself with the camera buttons by
reviewing the information in the Getting to Know Your Axon Body 3 Camera section.
You can register multiple cameras, up to 100, at once if you have an Axon Dock bay for each
camera. You must keep your mobile device with ADM within 30 feet of all the cameras you
are registering.
1. Turn on the camera by pressing Power on top of the camera until you feel short vibration.
The camera starts and the camera display, on top of the camera, shows DOCK DEVICE or
DOCK DEVICE OR CONNECT VIEWXL.
2. Place the camera in the Axon Body 3 Dock.
The camera display shows Register Device, the Operation and Triad LEDs are solid blue.
Power

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3. Open ADM and tap the Settings at the upper left.
4. Under the Registration heading, tap Devices and then Axon Body 3.
5. Review the device registration setup and tap Next to move to the next screen. Tap Start
Scan when you are ready to start the registration process.
6. ADM detects and prepares unregistered cameras. The number of detected and prepared
cameras appears at the top of the ADM screen.
•When a camera is prepared, the Operation and Triad LEDs blink green.

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•Go to the camera and press Select (located between the volume buttons). Confirm
registration by pressing Select.
•If successful, the display will change to show NOT ASSIGNED to indicate the camera
is ready to be assigned to a user.
7. When you have registered all the detected cameras, tap Finish. ADM shows a list of
camera serial numbers that have been registered at your agency during this session.
Cameras that are successfully registered can be charged and assigned to users.
Troubleshooting
If there is a problem with preparing the camera, ADM will show an error.
Tap Errors to review the error information on ADM and refer to the following table for your
action.
If you are unable to register ANY cameras, this may be potentially a connectivity issue. Please
reference the Axon Network Whitelisting Guide to ensure that the appropriate networks ports
are open.
If SOME cameras are registering but others are not, this may be a transient error. Android
devices tend to experience more transient errors than iOS devices. A suggested general
troubleshooting approach is to:
1. Start with only one camera docked at a time
2. Attempt to register, if registration error occurs, tap Dismiss All allow ADM to retry
registration.
Select

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3. If registration fails again, power off the camera and then power it on and repeat the
registration process.
The table on the next page provides information about the error codes and suggested
actions.
Error Code Description Troubleshooting Action
-1 Communication to AB3 has
failed
Power the camera off, then power the camera
back on and retry registration.
If attempting to register a large number of
cameras in close proximity and you see this
error, retry registration with individual
cameras.
If the error occurs again, tap
Dismiss All
and
allow ADM to retry registration.
33, -7249973, 43,
or 49
Camera time is inaccurate Sign out and back into ADM.
Power the camera off, then power the camera
back on and allow the camera to remain
docked for 2 minutes to allow sufficient time to
synchronize the camera time.
Confirm your agency network settings allow
network communication from dock to Axon
Evidence through port 80 and port 443. For
more information, see Managing Network
Whitelisting with Axon Cloud Services.
45 or 47 Camera unable to reach
internet
Power the camera off, then power the camera
back on and allow camera to remain docked
for 1 minute prior to retrying. It will take about
30 seconds to establish an internet
connection. Tap
Dismiss All
and allow ADM to
retry the registration.
If the error persists after retrying to register
several times, check the internet connection
and troubleshoot the dock internet
connection. Common connection issues
include agency firewall settings.
46 Camera unable to reach your
agency’s Axon Evidence
account
Sign out and back into ADM. If you can sign in,
retry registration. Otherwise, contact Axon
Technical Support to see if there are any
issues with Evidence.com.
34, 48, or 50 Camera provisioning issue Power the camera off, then power the camera
back on and retry registration.
If the error persists, contact your Axon
Evidence administrator to confirm that Device
Management permission is enabled.
If Device Management permission is enabled,
please contact your Axon Representative or
Axon Technical Support for assistance.

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Getting to know your Axon Body 3 Camera
The Axon Body 3 camera includes physical controls to enable video and audio capture while
providing visual, audible, and vibration notifications of the Axon Body 3 camera’s state of
operation.
The following images show the different components on the Axon Body 3 camera.
Axon Body 3 Camera front
Power – Turns the camera’s power on or off.
To power on the camera, press Power until you feel a short vibration. The camera starts,
emits two short rising-pitch tones with a long vibration and then enters Ready (Buffering)
mode.
To power off the camera, press and hold Power for three seconds. The camera emits three
short lowering-pitch tones with a long vibration when powering off. The camera might take
several additional seconds to close out of the video if it is powered off before stopping a
recording.
Lens – The camera lens.
Speaker – Provides audio notifications.
Volume Up – Increases speaker volume, turn off the camera lights, and exit stealth mode.
Select – Used to mute audio recording, to add markers to the video during recording, and
activate display backlight.
Volume Down – Decreases speaker volume and enter or exit stealth mode.
Microphones – For recording audio.
Event – Used to start and stop recording. Double-press to start recording. Press and hold for
3 seconds to stop recording and return to Ready (buffering) mode.
Volume Up

Volume Down

Select
Program
Lens
Speaker
Event
Microphone
Microphone
Power (top)
Triad LED