Axon Body 3 User manual

Axon Body 3 Camera
User Manual
Models AX1023, AX1024, AX1025
Document Revision: C
November 2020

Axon Body 3 Camera User Manual
Axon Enterprise, Inc. Page 2 of 44
App Store is a trademark of Apple, Inc. registered in the US and other countries. iOS is a trademark of Cisco
Technology, Inc., Play Store and Android are trademarks of Google, Inc. Torx is a trademark of Acument Intellectual
Properties, LLC.
, AXON, Axon, Axon Body 3, Axon Commander, Axon Device Manager, Axon Evidence, Axon Signal, Axon
View, and Axon View XL are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other
countries. For more information, visit www.axon.com/legal.
All rights reserved. ©2020 Axon Enterprise, Inc.

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Table of Contents
Introduction.................................................................................................................................................5
Important Safety and Health Information ..............................................................................................5
Additional Reading.....................................................................................................................................5
Getting Started ...........................................................................................................................................6
Axon Body 3 Camera Registration with Axon Device Manager...................................................6
Getting to Know Your Axon Body 3 Camera..........................................................................................11
Accessories and Mounts .........................................................................................................................15
Operating the Axon Body 3 Camera .......................................................................................................16
Operating Modes .....................................................................................................................................16
Turning on the Camera and Ready (Buffering) Mode.................................................................16
Starting Recording (Event) Mode ...................................................................................................17
Muting Audio Recording..........................................................................................................................17
Adding Markers while Recording ...........................................................................................................18
Lighting the Camera Display...................................................................................................................18
Battery Status ...........................................................................................................................................18
Sleep Mode ...............................................................................................................................................18
Entering and Exiting Sleep Mode...................................................................................................19
Configuring Your Camera .......................................................................................................................20
Adjusting Audio Prompt Volume ...................................................................................................20
Turning On or Off Camera Lights ..................................................................................................20
Turning On or Off Camera Vibrations ...........................................................................................21
Stealth Mode ....................................................................................................................................22
Other Settings and Functionality ...........................................................................................................23
Using Axon View.......................................................................................................................................23
Pairing Your Axon Body 3 Camera with a Smart Device.............................................................23
Axon Signal................................................................................................................................................24
Axon View XL Standalone Mode.............................................................................................................24
Button, Notification, and Display Reference Tables.............................................................................26
Button Actions ..........................................................................................................................................26
Camera Display ........................................................................................................................................27
Notifications..............................................................................................................................................28
LED Status .................................................................................................................................................29
Operation LED ..................................................................................................................................29

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Triad LED (in the field) .....................................................................................................................29
Triad LED (in an Axon Dock) ...........................................................................................................29
Care and Maintenance .............................................................................................................................30
Cleaning the Camera ...............................................................................................................................30
Charging the Battery................................................................................................................................30
Charging an Axon Body 3 Camera while Powered Off ...............................................................31
Camera Internal Clock.....................................................................................................................32
Wet Axon Body 3 Cameras .............................................................................................................32
Camera Storage........................................................................................................................................32
Replacing the Battery Assembly.............................................................................................................33
Troubleshooting and Other Information ...............................................................................................39
Viewing Camera Information on the Camera Display.........................................................................39
Technical Support ....................................................................................................................................39
Warranty Policy.........................................................................................................................................40
Warnings ...................................................................................................................................................40
Radio Waves..............................................................................................................................................40
Declaration of Conformity ......................................................................................................................42
Compliance Marks ...................................................................................................................................43

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Introduction
The Axon Body 3 is a camera system incorporating an audio and video recording device. This
camera is designed for use in tough environmental conditions encountered in law
enforcement, corrections, military, and security activities. The Axon Body 3 camera is
designed to record events for secure storage, retrieval, and analysis to the Axon Evidence or
Axon Commander services. The recorded events are transferred to your storage solution
using the Axon Body 3 Dock. Additionally, the Axon View application enables playback of
footage on a smart device for review prior to storing the data.
The Axon Body 3 camera has 2 operating modes; Ready mode and Recording mode. The
Ready, or Buffering, mode provides pre-event buffering to capture activities that occur prior
to the user activating the Recording, or Event, mode.
Note: The Axon Body 3 camera does not support offline mode and is not compatible with
Evidence Sync.
Important Safety and Health Information
Read, understand, and follow all warnings and instructions before using this product. The
most up-to-date warnings and instructions are available at www.axon.com.
Additional Reading
This manual explains how to operate the Axon Body 3 camera hardware. Other manuals
cover additional aspects of the Axon Body 3 system. These documents are available at
help.axon.com.
For information on working with uploaded videos and managing Axon Body 3 cameras,
including inventory management and agency-wide settings, see the Axon Evidence User and
Administrator Reference Guide.
For information on installing and setting up Axon Body 3 Docks to transfer information and
recharge your camera, see the Axon Body 3 Dock Installation Manual.
For instructions on using Axon cameras with a smart device, see the Axon View for Android
Devices User Manual or the Axon View for iOS Devices User Manual.
The Axon Academy website explains how to register for and use the Axon Evidence
(Evidence. com) website, configure settings, install Evidence Sync software, assign personnel

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to cameras, recharge your camera, and transfer video from an Axon device to a computer.
Visit academy.axon. com.
Getting Started
Axon Body 3 cameras must be registered by your agency before they can be assigned to
users. Additionally, it is recommended that you adjust the agency-wide Axon Body 3 Camera
Settings in Axon Evidence before assigning cameras to users.
Note: Cameras with firmware v1.10 or greater can be registered using View XL in Standalone
mode. The camera’s display will show DOCK DEVICE OR CONNECT VIEWXL if you can use
View XL Standalone mode to register the camera. Cameras using older firmware will show
DOCK DEVICE and must be registered with Axon Device Manager. See the Axon Body 3
Camera and View XL Standalone Mode Guide or Axon Help Camera Registration article for
more information on using View XL to register cameras.
Axon Body 3 Camera Registration with Axon Device Manager
This section provides information about the out-of-the-box registration process for Axon
Body 3 cameras. Camera registration requires the use of Axon Device Manager (ADM) and
an Axon Body 3 Dock.
Prerequisites: In addition to an Axon Body 3 camera, registration requires:
•Axon Device Manager (ADM) installed on an appropriate device - If you already have
ADM installed, ensure you have v3.0.3 (Android) or v2.0.3 (iOS) or higher.
Note: You must have device management permissions to use ADM. If you aren’t sure if
you have permissions to use ADM, contact an Axon Evidence administrator for your
agency to check on your permissions.
•An Axon Body 3 Dock connected to power and the Internet (green LED visible on the
WAN port). See the Axon Body 3 Dock Installation Manual for information on installing a
dock.
Before starting, Axon recommends that you familiarize yourself with the camera buttons by
reviewing the information in the Getting to Know Your Axon Body 3 Camera section.
You can register multiple cameras, up to 100, at one if you have an Axon Dock bay for each
camera. You must keep your mobile device with ADM within 30 feet of all the cameras you
are registering.

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1. Un-box the Axon Body 3 camera. Power on the camera by pressing the Power button,
on top of the camera, until you feel short vibration.
The camera starts and the camera display, on top of the camera, shows DOCK DEVICE or
DOCK DEVICE OR CONNECT VIEWXL.
2. Place the camera in the Axon Body 3 Dock.
The camera display shows Register Device, the Operation and Triad LEDs are solid blue.
3. Open ADM and tap the Settings icon ( ) in the upper left.
4. Under the Registration heading, tap Devices and then tap Axon Body 3.
Power button
Settings

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5. Review the device registration setup and tap Next to move to the next screen. Tap Start
Scan when you are ready to start the registration process.
6. ADM detects and prepares unregistered cameras. The number of detected and prepared
cameras appears at the top of the ADM screen.
•When a camera is prepared, the Operation and Triad LEDs blink green.
•Go to the camera and press the Select button (located between the volume buttons).
You must confirm the registration by pressing the Select button.
Select
button

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•If successful, the display will change to show NOT ASSIGNED to indicate the camera is
ready to be assigned to a user.
7. When you have registered all the detected cameras, tap Finish. ADM shows a list of
camera serial numbers that have been registered at your agency during this session.
Cameras that are successfully registered can be charged and assigned to users.
Troubleshooting
If there is a problem with preparing the camera, ADM will show an error.
Tap Errors to review the error information on ADM and refer to the following table for your
action.
If you are unable to register ANY cameras, this may be potentially a connectivity issue.
Please reference the Axon Network Whitelisting Guide to ensure that the appropriate
networks ports are open.
If SOME cameras are registering but others are not, this may be a transient error. Android
devices tend to experience more transient errors than iOS devices. A suggested general
troubleshooting approach is to:
1. Start with only one camera docked at a time
2. Attempt to register, if registration error occurs, tap Dismiss All allow ADM to retry
registration.
3. If registration fails again, power off the camera and then power it on and repeat the
registration process.
The table on the next page provides information about the error codes and suggested
actions.

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Error Code Description Troubleshooting Action
-1 Communication to AB3 has
failed
Power the camera off, then power the camera
back on and retry registration.
If attempting to register a large number of
cameras in close proximity and you see this
error, retry registration with individual
cameras.
If the error occurs again, tap Dismiss All and
allow ADM to retry registration.
33, -7249973, 43,
or 49
Camera time is inaccurate Sign out and back into ADM.
Power the camera off, then power the camera
back on and allow the camera to remain
docked for 2 minutes to allow sufficient time
to synchronize the camera time.
Confirm your agency network settings allow
network communication from dock to Axon
Evidence through port 80 and port 443. For
more information, see Managing Network
Whitelisting with Axon Cloud Services.
45 or 47 Camera unable to reach
internet
Power the camera off, then power the camera
back on and allow camera to remain docked
for 1 minute prior to retrying. It will take about
30 seconds to establish an internet
connection. Tap Dismiss All and allow ADM to
retry the registration.
If the error persists after retrying to register
several times, check the internet connection
and troubleshoot the dock internet
connection. Common connection issues
include agency firewall settings.
46 Camera unable to reach your
agency’s Axon Evidence
account
Sign out and back into ADM. If you can sign in,
retry registration. Otherwise, contact Axon
Technical Support to see if there are any
issues with Evidence.com.
34, 48, or 50 Camera provisioning issue Power the camera off, then power the camera
back on and retry registration.
If the error persists, contact your Axon
Evidence administrator to confirm that Device
Management permission is enabled.
If Device Management permission is enabled,
please contact your Axon Representative or
Axon Technical Support for assistance.

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Getting to Know Your Axon Body 3 Camera
The Axon Body 3 camera includes physical controls to enable video and audio capture while
providing visual, audible, and vibration notifications of the Axon Body 3 camera’s state of
operation.
The following images show the different components on the Axon Body 3 camera.
Axon Body 3 Camera front
Power button – Turns the camera’s power on or off.
To power on the camera, press the Power button until you feel a short vibration. The camera
starts, emits two short rising-pitch tones with a long vibration and then enters Ready
(Buffering) mode.
To power off the camera, press and hold the Power button for 3 seconds. The camera emits
three short lowering-pitch tones with a long vibration when powering off. The camera might
take several additional seconds to close out of the video if it is powered off before stopping a
recording.
Lens – The camera lens.
Speaker – Provides audio notifications.
Volume button – Used to increase speaker volume, turn off the camera lights, and exit
stealth mode.
Volume

button
Volume

button
Select button
Program button
Lens
Speaker
Event button
Microphone
Microphone
Power button (top)
Triad LED

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Select button – Used to mute audio recording, to add markers to the video during
recording, and activate display backlight.
Volume button – Used to decreases speaker volume and enter or exit stealth mode.
Microphones – For recording audio.
Event button – Used to start and stop recording. Double-press to start recording. Press and
hold for 3 seconds to stop recording and return to Ready (buffering) mode.
Triad LED – In the field, can show the camera’s operating mode. In an Axon Dock, displays
camera status and battery capacity.
In the field, the Triad LED on the front of the camera can be configured to display the
camera’s operating mode.
Operating Mode Triad LED
Ready (Buffering) Blinking green
Recording Blinking red
In the Axon Dock, the Triad LED on the front of the camera shows the device status and
battery capacity. See the camera display for additional information.
Device Status Triad LED
Battery is fully charged (> 98%) Solid green
Battery capacity is at mid-range (33% to 97%) Solid yellow
Battery capacity is at low-range (< 33%) Solid red
Uploading data, downloading data, or applying
device settings
Spinning yellow (cycling yellow on each Triad
LED)
Applying a firmware update Spinning white (cycling white on each Triad LED)
Possible network error. Refer to Troubleshooting
section of the Axon Body 3 User Manual or go to
help.axon.com.
Blinking red and green
Device error. Refer to device page in Axon
Evidence.
Blinking red
Program button – Used in conjunction with the Event button to activate pairing.

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Axon Body 3 Camera top
Camera Display – Shows information on camera status and activity. Different information is
shown when the Axon Body 3 camera is in the field and in an Axon Dock. Note that some
icons may not be active or displayed at your agency. The display is divided into a Status Bar
and Activity Area.
In the Field
Status Bar Icon Description
Battery capacity
Camera paired
Lights off
Stealth mode on
Battery low warning (to the right of the battery capacity icon)
Activity Area Icon Description
Ready (Buffering) mode
Recording
Recording started by Axon Signal broadcast
Axon Respond Livestreaming
Recording started by gunshot detection
Microphone off (mute mode)
Power button Operation LED
Camera Display
Status Bar
Activity Area

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In an Axon Dock
Status Bar Icon Description
Battery capacity
Charging (to the right of the battery capacity icon)
Update in progress
Activity Area Icon Description
Upload in progress
Updating firmware or settings
Possible network error. Check network connection and refer to
device profile page in Axon Evidence.
Assigned officer ID (shown when no other activity is in progress)
Operation LED – Shows information about the camera’s current operating mode.
Operating Mode Operation LED
Recording Blinking red
Ready (Buffering) Blinking green
Booting up/powering down Solid red
Mute enabled or Pairing mode Blinking blue
Axon Respond Livestreaming* Blinking purple
Low battery or error Blinking yellow
In an Axon Dock with no other action Battery capacity color
Firmware update (while in an Axon Dock) Solid white
* May not be enabled at your agency.
Axon Body 3 Camera bottom
USB C connector – Used for data transfer and charging when placed in an Axon Dock.
Microphone
(only Model AX1023)
Microphone
USB C connector

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Accessories and Mounts
The Axon Body 3 camera is designed to work with a variety of Axon mounting systems.
Note: As with any Radio Frequency or electronic device, Axon recommends that you avoid
placing your Axon Body 3 camera directly next to your radio to prevent inadvertent radio
activation.
The various mounts that use this system can be used with a wide variety uniforms, and
holds the camera to your shirt, patrol vest, jacket, or belt.
In general, Axon mounting system consist of the attachment piece (called the key) on the
camera and the attachment receiver (called the lock) on the mount. To lock a camera in
place, insert the key of the camera into the lock of the mount and turn it 90 degrees
counterclockwise (when you are looking straight at the mount). To release the camera from
the mount, turn the camera 90 degrees clockwise.
You can find further information on mounting options on www.axon.com.

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Operating the Axon Body 3 Camera
Before using an Axon Body 3 camera, ensure it is fully charged and properly configured. See
Charging the Battery for more information.
Operating Modes
The Axon Body 3 camera has two operating modes:
•Ready (Buffering) – turning on the camera and starting pre-event buffering
•Recording (Event) - event recording
Turning on the Camera and Ready (Buffering) Mode
1. Press the Power button until you feel a short vibration. The camera starts, emits two
short rising-pitch tones with a long vibration and then enters Ready (Buffering) mode.
When the camera is in Ready mode:
•The Camera Display shows READY
•The Operation LED on top of the camera blinks green
•The camera will be capturing video but does not record to permanent memory while
in Ready mode.
Buffered video duration is 30 seconds by default (00:00:30).
When Recording (Event) mode is activated, the buffered video captured directly before
the event is saved and attached to the event in permanent memory. This feature is
intended to capture the video of an incident just before a recording begins.
With default settings, the camera does not capture audio during camera buffering, so
anything recorded in that mode will be video-only.
Ready mode starts only after the Axon Body 3 camera is turned on. The system does not
record when the camera is turned off.
Notes:
•An agency can turn off camera buffering. If your agency has deactivated camera
buffering, your Axon Body 3 camera will operate the same way as described in this
manual, but the camera will not record anything until you double-press the EVENT
button.

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•An agency can extend the camera buffering duration to 2 minutes total (00:02:00).
•An agency can configure the camera buffering to records audio as well as video.
Starting Recording (Event) Mode
1. To begin recording, double-press the Event button on the camera.
•Depending on your agency configuration, other events or actions can cause your
camera to transition from Ready (buffering) to Recording mode. An example of this is
if a device with Axon Signal technology broadcasts a signal.
When your camera starts recording, the camera emits 2 short tones and 2 short
vibrations. The camera display shows the recording icon.
The camera now records audio as well as video. The buffered video captured directly
preceding the event is saved and attached to the event recording (Note: With default
settings, the buffered video does not contain audio). The moment Recording mode
begins, both video and audio are recorded from the camera and GPS coordinates are
recorded. This will continue throughout the duration of the recording until you stop the
recording.
The camera provides you with indications that it is in Recording mode:
•The camera display shows STARTING and then the recording icon.
•The Operation LED on the camera blinks red.
•At the start of an event and every 2 minutes during an event, the camera emits 2
short tones and 2 short vibrations.
2. To stop recording and return to Ready mode, Press and hold the Event button for 3
seconds.
The camera will emit one long tone and vibrate once. The camera display shows SAVING
and then READY. The Operation LED blinks green.
3. To turn off the camera, press and hold the power switch for 3 seconds.
Muting Audio Recording
If your organization’s administrator has configured your Axon Body 3 camera to do so, you
can use the Select button to enter mute mode (disable audio recording) while recording
video. This feature may be useful in sensitive situations.

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To enter and exit mute mode:
1. Press and hold the Select button for 3 seconds to mute the audio capture. The
microphone off icon is shown on the camera display and the Operation LED will blink
blue while the camera is muted.
2. Press and hold the Select button another 3 seconds to re-enable the audio recording.
Adding Markers while Recording
The Select button can be used to add a marker while recording video. The marker is shown
when the video is replayed in Axon Evidence and documented in the audit trail. Markers are
useful for indicating an important event that you want to easily find when replaying the
video.
To add a marker to a video while you are recording:
•Press and release the Select button within 1 second. The camera will vibrate once.
Lighting the Camera Display
At night and in low-light situations, you can use the Select button to backlight the Camera
Display. To backlight the display:
•Double-press the Select button. The camera display is backlit for 5 seconds.
Battery Status
The battery capacity for your Axon Body 3 camera is shown in the camera display.
Sleep Mode
Sleep Mode puts the camera in an idle state that disables recording and buffering. While in
this state, an automatic activation, if enabled at your agency, will not initiate camera
recording.
Note: Sleep Mode requires Axon Body 3 camera Operating System v1.10 or later. The ability
to use Sleep Mode is enabled by agency Axon Evidence administrators And may not be
enabled at your agency.

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Sleep Mode is useful for situations where camera users may need momentary privacy. The
user can enter Sleep Mode from the buffering state in less than 4 seconds, as opposed to
turning the camera completely off. Similarly, the camera will exit Sleep Mode and enter a
buffering or recording state in less than 4 seconds.
The device audit trail reflects when Sleep Mode is entered and exited. While Sleep Mode can
be used an alternative to completely powering down the camera during private situations, it
should not be considered a replacement for powering the camera off. Certain background
processes are running while the camera is in Sleep Mode and the battery will still deplete
while in this mode, just at a slower rate.
Entering and Exiting Sleep Mode
To enter Sleep Mode:
1. Presses the Power button. The camera display shows PRESS SELECT TO ENTER SLEEP.
2. Within 3 seconds, press the Select Button to confirm. The camera display shows a
crescent moon icon to show it is in Sleep Mode.
To exit Sleep Mode:
•Press the Power button to return the camera to buffering state.
•Double-press the Event button to begin recording.

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Configuring Your Camera
During normal operation an Axon Body 3 camera uses lights, sounds (audio prompts), and
vibrations (haptic feedback) to notify you of the camera status. These indicators and
notifications are normally managed by your organization but can be configured to allow you
to change the setting for your assigned camera. Check with your organization’s Axon
administrator to learn which configuration settings you can change.
Adjusting Audio Prompt Volume
During normal operation, Axon Body 3 cameras emit beeping sounds, called audio prompts,
to notify you of the camera status.
If allowed by your organization, there are several ways you can adjust camera audio prompt
volume.
Using Camera Controls
Use the Volume and Volume buttons to adjust the volume. The camera provides audio
feedback and indicates the volume setting on the Camera Display as the volume changes.
Using Axon View
Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View
for iOS Devices User Manual for detailed information about using Axon View.
Your Axon Body 3 camera must be turned on and paired with your mobile device. Open
Axon View app on your mobile device and go to Settings. Tap Volume and select the volume
level. The camera beeps once at the volume that you tapped, or if you tapped Off, the
camera does not beep.
Turning On or Off Camera Lights
During normal operation, Axon Body 3 cameras use the LED lights to show the camera
status.
For some situations, you may wish to turn off the LED lights for your camera. If allowed by
your organization, there are several ways you can turn off and on the camera lights.
Using Camera Controls
•To turn off the camera lights - Press and hold Volume for 3 seconds, the lights will
turn off and the Lights Out icon is shown on Camera Display.