Axon Body 4 User manual

Rev: 15 September 2023
Body 4 Camera
User Guide
Models: AX1037, AX1038

Body 4 Camera User Guide
Axon Enterprise, Inc. ii
Axon Enterprise, Inc.
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Scottsdale, AZ 85255
USA
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Body 4 Camera User Guide
Axon Enterprise, Inc. iii
Contents
Introduction and registration 1
Important safety and health information 1
Additional reading 1
Register camera 1
Dock-based registration (recommended) 2
Registration with Axon Device Manager 2
Registration with View XL Standalone mode 3
Registration FAQs 3
Get to know your camera 5
Button actions 5
Accessories and mounts 8
Dock installation 9
Installation, surface use, 1-bay 9
Register dock 10
Configure your camera 10
Adjust volume 11
Change light setting 11
Change camera vibration 12
Stealth mode 12
Programmable buttons 12
Optimized battery capacity 13
End recording confirmation 13
Axon Signal 13
Other settings (admin) 14
Operate your camera 14
Operating modes 14
Turn on the camera and Ready mode (buffering) 14
Start Recording mode (event) 15
Mute audio recording 15
Add markers while recording 16
Illuminate the camera display 16
Battery status 16
Sleep mode 16
FLEX POV Module 18
POV cable connection 18

Connect 19
Use the module 20
Axon View 20
Pair your camera with a smart device 21
Axon View XL Standalone mode (Windows) 21
Admin settings 21
Video 22
Pre-Event Buffer and Video Recall 22
Watermark 22
Audio 23
Lights 23
Location 23
Axon Respond 23
Evidence upload 24
Signal 24
App support 24
Battery 25
Registration 25
Firmware download 25
User permissions and mute configuration 26
Programmable buttons 26
Device management 26
Button confirmation 27
Notification tables 27
Visual notifications 27
Icons and Triad LEDs in an Axon dock 29
Audible and haptic notifications 30
Care and maintenance 31
Clean the camera 31
Charge the battery 31
Charge without a dock 32
Internal clock 33
Moisture 33
Camera storage 33
Troubleshooting 33
General FAQs 34
Axon Dock FAQs 35
Camera registration 35
Viewing camera information on the display 37
Technical support 37
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Warranty 37
Warnings 38
Radio waves 38
Compliance marks 40
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Introduction and registration
The Axon Body 4 is a body-worn camera system for use in tough environmental conditions
encountered by law enforcement, corrections, military, and security personnel. Axon Body 4
records events for secure storage, retrieval, and analysis on the Axon Evidence or Axon
Evidence Local platform. Axon Body 4 is a fully connected device with livestreaming and
geolocation capabilities for real-time monitoring in the field.
Important safety and health information
Read, understand, and follow all warnings and instructions before using this product. The
most up-to-date warnings and instructions are available at www.axon.com.
Additional reading
This manual discusses how to operate the Axon Body 4 Camera. Other manuals cover
additional aspects of the Axon Body 4 system. These documents are available at
help.axon.com.
For details on working with uploaded videos and managing Axon Body 4 Cameras, including
inventory management and agency-wide settings, see the Axon Evidence User and
Administrator Reference Guide.
For details on installing and setting up Axon Body 4 Docks to transfer information and
recharge your camera, see the Axon Body 4 Dock Installation Manual.
For instructions on using Axon cameras with a smart device, see the Axon View for Devices
User Manual for Android or iOS.
The Axon Academy website explains how to register for and use the Axon Evidence
(Evidence.com) website, configure settings, install Evidence Sync software, assign personnel
to cameras, recharge your camera, and transfer video from an Axon device to a computer.
Register camera
Axon Body 4 Cameras must be registered by your agency before they can be assigned to
users. Additionally, you should adjust the agency-wide Axon Body 4 Camera Settings in Axon
Evidence before assigning cameras to users.
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In addition to an Axon Body 4 Camera, registration requires:
lAxon Device Manager (ADM) installed on an appropriate device. If you already have ADM
installed, ensure you have v3.0.3 (Android) or v2.0.3 (iOS) or higher.
NOTE You must have device management permissions to use ADM. If you aren’t sure if
you have permissions to use ADM, contact an Axon Evidence administrator.
lAn Axon Body 4 Dock connected to power and the internet (green LED visible on the
WAN port). See the Axon Body 4 Dock Installation Manual for information on installing a
dock.
Dock-based registration (recommended)
This section describes the out-of-the-box registration process for Axon Body 4 Cameras
using dock-based registration.
 1. In Evidence.com under Axon Body 4 settings, turn on Automatic Camera Registration.
 2. Register Axon Body 4 Docks to your agency using the Axon Device Manager app.
 3. Place unregistered cameras in any Axon Body 4 Dock registered to your agency.
 4. Follow the on-screen instructions to register your camera.
Successfully registered cameras can be charged and assigned to users.
Registration with Axon Device Manager
This section describes the out-of-the-box registration process for Axon Body 4 Cameras
using Axon Device Manager (ADM) and an Axon Body 4 Dock.
 1. Ensure the Automatic Camera Registration setting is turned off in Evidence.com.
 2. Power on the camera by pressing the Power button on the bottom until you feel a short
vibration.
 3. Place the Axon Body 4 Camera in an Axon Body 4 Dock.
 4. Log in to ADM.
 5. Go to Registration, select Devices, then Axon Body 4.
 6. Review the device registration setup and tap to move to the next screen. Tap
to start the registration process.
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 7. ADM detects and prepares unregistered cameras. The number of detected and prepared
cameras appears at the top of the ADM screen.
lGo to the camera and press any button to proceed with the registration.
lIf successful, the display will show NOT ASSIGNED to indicate the camera is ready to
be assigned to a user.
 8. When you have registered all the detected cameras, select Finish. ADM shows a list of
camera serial numbers that have been registered during this session.
Successfully registered cameras can be charged and assigned to users.
If you encounter issues with registering through ADM, see Camera registration in
Troubleshooting on page 35.
Registration with View XL Standalone mode
This is the out-of-the-box registration process for Axon Body 4 Cameras using View XL
Standalone mode.
In addition to an Axon Body 4 Camera, registration requires:
lView XL Version v1.17 or later installed on a Windows computer
lAn Axon Body 4 with USB-C cable
 1. Launch View XL and enter your agency Evidence.com URL.
 2. Sign in using your Evidence.com credentials.
 3. Select Launch Standalone Mode.
 4. Connect your camera to View XL using a USB-C cable.
 5. Follow the on-screen instructions to complete the registration process and assign the
camera to an officer.
Registration FAQs
Why is my camera is not fully charged when I power it on the first time?
Your Axon Body 4 Camera comes with a partial charge out of the box. Connect your dock(s)
to the network and dock your camera to charge it. Always recharge a depleted battery as
soon as reasonably possible using an Axon Dock. The LEDs indicate charge level; see Icons
and Triad LEDs in an Axon dock on page 29.
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Why doesn't my camera display any status messages after being docked the first
time?
lYour camera might be low on charge out of the box. Wait 10 minutes for the battery to
charge.
lEnsure your dock has power.
lRemove your camera from the dock and re-dock it.
If none of these steps work, initiate a return with Axon to replace the camera.
How can I identify which camera failed preparation when multiple cameras are
docked?
Check the serial number of the camera displayed in the error message by tapping Errors.
Serial numbers are printed on the back of Axon Body 4 Cameras.
My camera displays NOT ASSIGNED after a successful registration. How do I
assign a user to this device?
Assign cameras to users with Axon Device Manager (ADM) or through Axon Evidence.
To assign through Axon Evidence:
 1. Ensure you have the correct permissions to assign users on Axon Evidence.
 2. Select Inventory, then Body Worn Cameras.
 3. Search for your device in the Body Camera search bar by the serial number.
 4. Select on the camera serial number in the list to go to the camera device profile page. In
the Assignee section, select Reassign.
 5. Enter the user's name and select Reassign.
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Get to know your camera
Button actions
There are seven buttons that perform as described below.
Action Button Presses
Add marker Press Select while recording
Enter or exit audio
mute
Press Select for three seconds while recording (or double-press Event
to exit)
End recording Press Event for three seconds
Enter menu Double-press Select
Enter Sleep mode Press Power then Select to confirm
Enter Stealth mode Press Volume Down for three seconds
Exit Sleep mode Press Power
Exit Stealth mode Press Volume Upp or Volume Downq for three seconds*
Pairing Press Event+ Select simultaneously
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Action Button Presses
Power off Press Power for three seconds
Power on Press Power until short vibration
Speaker volume Press Volume Upp or Volume Downq
Start recording Double-press Event
Toggle light setting Press Volume Upp for three second, then Volume Upp to toggle
modes
Use Programmable
Button 1
Double-press Programmable Button 1 (default: Watch Me)
Use Programmable
Button 2
Single-press or long-press Programmable Button 2, depending on
how device behavior is set
* The camera remembers the previous volume and light settings when exiting Stealth mode.
For details on screen icons and meanings of both the top Operation and front Triad LEDs,
see Notification tables on page 27.
To change the function of the Programmable Button 1, in Evidence.com go to Admin > Axon
Body 4 > Programmable Buttons. Other functions include:
lNo Function
lSleep
lStealth
lUpload Last Video
lWatch Me
Programmable Button 2 – To change the function of the Programmable Button 2, in
Evidence.com go to Admin > Axon Body 4 > Programmable Buttons. Other functions
include:
lNo Function
lSelect (can be used for Marker and Mute)
lPhoto Marker
lAudio Mute
POV Connector Port – Used to connect the POV and body camera together via the POV
Cable. All Axon Body 4 Cameras ship with a plastic cover over the port. If a camera will not
be using the POV, leave this cover on to protect the port.
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Camera Display – Shows information on camera status and activity. Different information is
shown when the Axon Body 4 Camera is in the field and in an Axon Dock. Some icons may
not be active or displayed at your agency. The display is divided into a Status Bar and
Activity Area.
For details on all the icons that may display both in the field and during dock charging, see
Notification tables on page 27.
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lUSB-C connector – Used for data transfer and charging when placed in an Axon Dock.
lPower Button – Used to turn the camera on/off.
lMagnetic Charger Port – Used to connect Axon Body 4’s magnetic charging cable.
Accessories and mounts
The Axon Body 4 Camera works with a variety of Axon mounting systems.
NOTE As with any radio frequency or electronic device, Axon recommends you avoid placing your
Axon Body 4 Camera directly next to your radio to prevent inadvertent radio activation.
The various mounts that use this system can be used with a wide variety of uniforms to
fasten the camera to your shirt, patrol vest, or jacket.
In general, Axon mounting systems consist of the attachment piece (called the key) on the
camera and the attachment receiver (called the lock) on the mount. To lock a camera in
place, insert the key of the camera into the lock of the mount and turn it 90 degrees
counterclockwise (when you are looking straight at the mount). To release the camera from
the mount, turn the camera 90 degrees clockwise.
You can find further information on mounting options on www.axon.com.
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Dock installation
Axon Docks and cameras should be in a cool, well-ventilated space. The ideal ambient
temperature when all equipment is powered on and cameras are docked or charging is 41–
80 ⁰F (5–27 ⁰C). Temperatures outside this recommended range may lead to battery
performance degradation over time while charging.
Axon Docks can be placed on a desktop/shelf surface or wall-mounted. For wall-mount
installation of an 8-bay AB4 Dock, refer to the PDF instructions for the AB3 8-bay Dock.
Installation, surface use, 1-bay
 1. Plug the ethernet cable into the WAN port on the dock.
 2. Plug the other end of this ethernet cable into an active network port.
 3. Connect the power cord to the power supply block.
 4. Plug the power supply cord into the power connection port on the dock.
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 5. Plug the power cord to a standard power outlet.
Place an Axon Body 4 Camera in the dock and look for the charging icon on the camera
display.
Once a dock is installed, it can be used to register and charge Axon Body 4 Cameras.
Register dock
If you do not have an Axon Evidence.com account, contact your Axon administrator and ask
for an account invitation. When the email invitation arrives from [email protected],
accept it and create an account.
Registration and configuration of Axon Body 4 Docks is not required, but registering does
make inventory management of your docks, including returns through Axon Evidence, much
easier. Your dock must be registered to use the Device Profile page in Axon Evidence.com.
 1. Use Axon Device Manager (ADM) to register and name Axon Body 4 Docks for inventory
and management purposes.
 2. When using the ADM Tap Device option to look for the NFC tag, hold your mobile device
near the icon on the dock. For the 1-bay dock, the icon is on the side of the dock
nearest to the ethernet port. For the 8-bay dock, the icon is near bay 1, on the side of the
dock near the power connection.
 3. Use logical names when changing the Device Name in Axon Evidence.com. This will
assist in understanding the location and purpose for the Axon Body 3 Docks.
 4. Use the Device Home feature in Axon Evidence.com if you have more than one location
with Axon Body 4 Docks.
Configure your camera
During normal operation, an Axon Body 4 Camera uses lights, sounds, and vibrations (haptic
feedback) to notify you of the camera status. These indicators and notifications are
managed by your organization and can be configured to allow you to change the setting for
your assigned camera.
Check with your Axon administrator to learn which configuration settings you can change.
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Go to the Axon View product page or see the Axon View for Devices User Manual for Android
or iOS for details about using Axon View. Your Axon Body 4 Camera must be turned on and
paired with your mobile device.
Adjust volume
During normal operation, Axon Body 4 Cameras emit beeping sounds, called audio prompts,
to notify you of the camera status.
There are two ways to adjust camera audio prompt volume:
Use camera controls
Use Volume Upp and Volume Downq to adjust the volume. The camera provides audio
feedback and indicates the volume setting on the camera display as the volume changes.
 1. Open Axon View app on your mobile device and go to Settings.
 2. Tap Volume and select the volume level. The camera beeps once at the volume that you
tapped, or if you tapped Off, the camera does not beep.
Use Axon View
Open Axon View app on your mobile device and go to Settings.
Tap Volume and select the volume level. The camera beeps once at the volume that you
tapped, or if you tapped Off, the camera does not beep.
Change light setting
During normal operation, Axon Body 4 Cameras use LED lights to show the camera status.
For a description of what the different colors indicate, see Notification tables on page 27.
The camera has the following light settings:
lLights Off
lLights Dim
lLights On
lLights Auto (automatically adjusts lights based on ambient lighting)
There are two ways to change the brightness of the LED lights:
Use camera controls
Press Volume Upp for three seconds.
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When you see the light setting appear on the LCD screen, use Volume Upp and Volume
Downq to toggle to the desired light setting.
Use Axon View
Open Axon View app on your mobile device and go to Settings.
Tap the switch to the right of Indicator Lights to change the setting.
Change camera vibration
During normal operation, Axon Body 4 Cameras use vibrations (haptic feedback) to notify
you of the camera status.
Use Axon View to turn camera vibrations off and on.
 1. Open the Axon View app on your mobile device and go to Settings.
 2. Tap the switch to the right of Vibration to change the setting.
Stealth mode
For some situations, you may wish to turn off the LED lights, sounds (audio prompts), and
vibrations (haptic feedback) on your Axon camera. Turning off all the indicators and
notifications is known as Stealth mode.
There are two ways to enter and exit stealth mode.
Use camera controls
lTo enter Stealth mode – Press Volume Downq for three seconds. The word STEALTH
shows briefly on the camera display activity area and an S icon appears in the display.
lTo exit Stealth mode – Press Volume Upp or Volume Downq for three seconds. The S
icon disappears from the display.
Use Axon View
 1. Open the Axon View app on your mobile device and go to Settings.
 2. Tap the switch to the right of Stealth mode to change the setting.
Programmable buttons
The Programmable Buttons feature allows agencies to customize the device behavior for
Programmable Buttons 1 and 2.
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Agency Axon Evidence administrators can change the device behavior in the Admin settings
page under Programmable Buttons.
lActivate Button 1 with a double-press.
lActivate Button 2 with either a single press or double-press, depending on the
configuration.
For example, if Programmable Button 1 is configured to be Sleep, double-pressing it will
cause the camera to enter Sleep mode.
For a Respond+ agency, the default behavior of Programmable Button 1 will be Watch Me
and the default behavior of Programmable Button 2 will be No Function.
Optimized battery capacity
If this setting is enabled in the Admin section of Evidence.com, Axon Body 4 Cameras will
only charge to about 90% capacity and display FULL when finished charging instead of
100%. While this will reduce run-time, it will improve long-term battery health and reduce
degradation.
Agencies should analyze their battery needs during the first few weeks of deployment and if
users don’t require the full 100% of battery, enable this setting to improve long-term battery
health with only a minor reduction in runtime.
End recording confirmation
This feature prevents unintentional ending of recordings. If enabled, ending a recording will
require a secondary confirmation press of Select.
lAlways – Confirmation always required.
lAuto – Confirmation only required if Event is pressed during a recording.
Axon Signal
The Axon Body 4 Camera is compatible with Axon Signal technology. However, your Axon
Evidence administrator must activate the Axon Signal capability for it to work.
When active, Axon Signal technology broadcasts a signal that lets your Axon Body 4 Camera
transition from Ready to Recording mode automatically. When your camera starts recording,
you will see, hear, and feel all the normal notifications when recording starts.
Axon Signal technology transmissions only allow cameras to start recording. You must stop
recording manually.
Axon Signal technology cannot turn an Axon body camera on or awake it from sleep mode.
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Devices equipped with Axon Signal technology, such as an Axon Body 4 Camera or Signal
Sidearm for a TASER device, have a signal range of approximately 30 feet (9.1 meters) from
the signal device. Other devices are available separately.
Other settings (admin)
Your organization’s Axon administrator can configure additional settings and functionality
(such as video quality, pre-event buffer time, and livestreaming) for your Axon Body 4
Camera. The list of options is in Admin settings on page 21. Check with your Axon
administrator for information about which settings and functionality are available for your
camera.
Operate your camera
Before operating an Axon Body 4 Camera, ensure it is fully charged and properly configured.
For details, see Charge the battery on page 31.
Operating modes
This camera has two operating modes:
lReady (Buffering) – Camera is on and is pre-event buffering
lRecording (Event) – Camera is recording
Turn on the camera and Ready mode (buffering)
Press Power until you feel a short vibration. The camera emits two short rising-pitch tones
with a long vibration and then enters Ready (Buffering) mode.
When the camera is in Ready mode:
lThe camera display shows READY
lThe operation LED on top of the camera blinks green
lThe camera is capturing video but does not record to permanent memory.
The pre-event buffer is configurable between 0 and 120 seconds, but set at 30 seconds by
default.
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When Recording (Event) mode is activated, the buffered video captured directly before the
event is saved and attached to the event in permanent memory. This feature is intended to
capture the video of an incident just before a recording begins. Axon Body 4 does not
capture audio within the pre-event buffer.
Ready mode starts after the camera is turned on. The system does not record video when
the camera is turned off or in Sleep mode.
Start Recording mode (event)
 1. To begin recording, double-press Event. When your camera starts recording, it emits two
short tones and two short vibrations and the display shows the recording icon. The
camera provides indications it is in Recording mode:
lThe camera display shows STARTING and then the recording icon.
lThe Operation LED on the camera blinks red.
lThe camera emits two short tones and two short vibrations every two minutes as a
recording reminder.
 2. To stop recording and return to Ready mode, press Event for three seconds. The camera
will emit one long tone and vibrate once. The camera display shows SAVING and then
READY. The Operation LED blinks green.
Mute audio recording
If your organization’s administrator has configured your Axon Body 4 Camera to do so, you
can use Select to enter mute mode (disable audio recording) while recording video. This
feature may be useful in sensitive situations.
If Static Mute mode is enabled:
 1. Press Select for three seconds to mute the audio capture. The microphone off icon is
shown on the camera display and the Operation LED will blink blue while the camera is
muted.
 2. Press Select another three seconds to re-enable audio recording.
If Temporary Mute mode is enabled:
 1. Press Select for three seconds to enter mute mode. The microphone off icon is shown
on the camera display and the Operation LED will blink blue while the camera is muted.
 2. Release Select to re-enable audio recording.
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