Axon POS80K User manual

POS80K
User Manual
Rev.1.0

CONTENT
Statement......................................................................................................................................... 5
Important Safety Instructions .......................................................................................................... 6
1 OVERVIEW..................................................................................................................................... 8
1.1 Introductions...................................................................................................................... 8
1.2 The Main Features.............................................................................................................. 8
2 GETTING STARTED......................................................................................................................... 9
2.1 Packing List......................................................................................................................... 9
2.2 Appearance ...................................................................................................................... 10
3 SPECIFICATION............................................................................................................................. 11
3.1 Printer Specification......................................................................................................... 11
3.2 Printing Media Specification ............................................................................................ 13
3.2.1 Continuous Thermal Paper Specification.............................................................. 13
3.2.2 Notices................................................................................................................... 13
3.3 Printing and Cutting Position ........................................................................................... 14
3.3.1 Printing position.................................................................................................... 14
3.3.2 Cutting Position..................................................................................................... 15
4 INSTALLATION AND USAGE.......................................................................................................... 16
4.1 Media Loading.................................................................................................................. 16
4.2 Power Connection............................................................................................................ 18
4.3 Cash Drawer Connection.................................................................................................. 20
4.4 LED Indicator and Beeper................................................................................................. 20
4.5 Print Test........................................................................................................................... 21
4.5.1 Print Self-Test ........................................................................................................ 21
4.5.2 Printing of Windows Driver Program .................................................................... 21
5 INTERFACES ................................................................................................................................. 22

5.1 USB ................................................................................................................................... 22
5.2 Cash Drawer Interface...................................................................................................... 22
5.3 Power Port Connector...................................................................................................... 23
5.4 Serial Interface ................................................................................................................. 23
5.5 Ethernet Interface ............................................................................................................ 24
6 TROUBLESHOOTING .................................................................................................................... 25
6.1 Printer Not Working......................................................................................................... 25
6.2 LED Indicator and Beeper Alarm...................................................................................... 25
6.3 Troubles Occur During Printing........................................................................................ 26
6.4 Problems Emerge During the Paper Cutting.................................................................... 26
6.5 Troubleshooting for Cutter Jam....................................................................................... 27
7 PRINTER CLEANING AND MAINTENANCE ................................................................................... 28
7.1 Cleaning Head .................................................................................................................. 28
7.2 Cleaning Sensors, Roller and/or Paper Path..................................................................... 28
8. UTILITY TOOL FOR POS INSTRUCTION........................................................................................ 29
8.1 Utility Tool Installation ..................................................................................................... 30
8.2 Using Utility Tool .............................................................................................................. 33
8.2.1 Add/Modify/Delete/Connect Printer.................................................................... 33
8.2.1.1 Add printer................................................................................................. 33
8.2.1.2 Modify printer............................................................................................ 35
8.2.1.3 Delete printer............................................................................................. 37
8.2.1.4 Connection Test.......................................................................................... 38
8.2.2 Functions............................................................................................................... 40
8.2.2.1 Printer Test ................................................................................................. 40
8.2.2.2 Command Test............................................................................................ 44
8.2.2.3 Manage Images.......................................................................................... 48

8.2.2.4 Download Fonts ......................................................................................... 52
8.2.2.5 Parameter Setting ...................................................................................... 53
8.2.2.6 Advanced Setting ....................................................................................... 64
8.3 Firmware Update.............................................................................................................. 68
9 WINDOWS DRIVER INSTRUCTION............................................................................................... 70
9.1 Information ...................................................................................................................... 70
9.2 Operating System (OS) Environment................................................................................ 70
9.3 Windows Driver Preparation............................................................................................ 70
9.4 Windows Driver Installation............................................................................................. 71
9.5 Detailed Windows Driver Setting..................................................................................... 74
9.5.1 Printing Preferences.............................................................................................. 74
9.5.2 Other Settings .....................................................................................................106
9.6 Uninstall Windows Driver............................................................................................... 109
9.7 Specification...................................................................................................................111

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Statement
Copyright
This manual is printed in 2022.
Printed in China.
Version 1.0
Warnings
This must be complied with in order to avoid any damage to the human body and to the
equipment.
This is showing the important information and tips for the printer operating.
Note: Due to the continuous improvement of the product, the specifications, fittings,
parts, designs and procedures described in the manual are subject to the actual machine
without prior notice.

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Important Safety Instructions
◆Safety Warning
Warnings: The print head will become very hot during printing; avoid contact with the
print head after printing has finished.
Warnings: Do not touch printer head and connector in case static damage printer head.
◆Instructions
Carefully read the installation and operating instructions provided with the printer before
starting up your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not place the printer on or near a heat source.
4) Do not use the printer near water. Never spill liquid into the printer.
5) Do not expose the printer to high temperatures, direct sunlight or dust.
6) Protect the printer from shock, impact and vibration.
7) Be certain the power source is within the voltage rating and frequency listed for the printer.
8) Switch off the printer power supply when won’t use it for a long time.
9) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
10) To ensure the print quality and reliability, you are suggested to use the recommended
paper or the same quality paper.
11) Please switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
12) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
13) Keep this User Manual in a place which is easily accessible at all times.

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◆Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
◆WEEE (Waste Electrical and Electric Equipment)
This information only applies to customers in the European Union, according to
Directive 2012/19/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF
04 July 2012 on waste electrical and legal systems, and to customers in countries
in Europe, Middle East and Africa(EMEA) where they have implemented
equivalent regulations.
For other countries, please contact your local government to investigate the possibility of
recycling your product.
Note: The product needs to be reliably earthing after being powered on.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.

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1 OVERVIEW
1.1 Introductions
POS80K is a thermal receipt printer, featured by high print quality, high print speed, high
stability, etc. It can be used in commercial POS system, food industry and occasions which need
real-time field print receipts.
POS80K can connect with other equipment through serial, USB, Ethernet and cash drawer
interfaces. And the printer drivers are available for the WINDOWS XP/WINDOWS 7/WINDOWS
8/WINDOWS 10/Linux operating system.
1.2 The Main Features
1) Low noise
2) High print speed
3) Easy paper loading
4) Cash drawer interface

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2 GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1) Inspect the outside of both the box and the printer for possible damage.
2) Check whether you have received the following accessories together with the printer, if
there are any items missing, please contact your local dealer.
Notes:
1) The power adapter and power cord vary by country or region.
2) The items in the package are actually dependent on the order.

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2.2 Appearance