08
After-sales Service
1. Warranty period shall be valid for 1 year since the date of
purchase (it’s subject to purchase invoice; if lost, the device’s
date of production shall prevail). For any malfunction caused by
inferior quality (normal usage), the company will repair it for
you free of charge. Meanwhile, exchange of goods (due to
quality problem) is available to you within seven days.
2. Exceptions are as follows:
a. Any malfunction or defect caused by improper usage
conditions or environment;
b. Any malfunction or defect caused by improper installation,
usage, unauthorized maintenance, modification, force
majeure or external causes;
c. Any malfunction or defect resulted from applying any
third-party product, software or component;
d. The product’s warranty period expires;
e. Any malfunction or damage not caused by the product’s
design, technology and quality etc.