Azuradisc Dual Disc II User manual

© 2018 AzuradiscR. All rights reserved. Printed in the U.S.A.
Dual Disc II • • • • • • • • • • • • • • • • • • •
Owners Manual
Ver 5.0 June012018

2
SAFETY
When using the Azuradisc Dual Disc II disc repair machine, the following basic safety precautions should always be
followed to reduce the risk of fire, electric shock, or injury to persons:
• Read this manual before assembling or using the machine.
• Use this machine only for its intended use as described in this manual.
• Use only with Azuradiscrecommended accessories and repair materials. (The use of repair materi
als not approved by Azuradisc may damage discs permanently or cause injuries.)
• Pay close attention when the machine is used near children. The machine is not intended for use by
children or infirm persons.
• Do not operate the machine if the cord or plug is damaged, is not working properly, has been dam
aged, or immersed in water. If these conditions are present, return the machine to Azuradisc for
examination, repair, or adjustment.
• Do not drop or insert objects into any openings.
• To disconnect, turn off the machine, then remove plug from the electrical outlet.
• Use a grounded plug when plugging machine into electrical outlet.
• Plug power cord directly into outet, Do not use an extension cord or surge protector.
• Keep fingers and all body parts away from moving parts and openings.
• Disconnect electrical supply before cleaning.
© 2018 AzuradiscRAll rights reserved. Printed in the U.S.A.
This manual may not be copied, in whole or in part, without written consent of Azuradisc. Use of the Azuradisc
logo without the prior written consent of Azuradisc may constitute trademark infringement and unfair competition
in violation of federal and state laws.
Every effort has been made to ensure that the information in this manual is accurate. Azuradisc is not responsi
ble for printing or clerical errors.
Azuradisc Inc.
7307 South 89th Place
Mesa, Arizona 85212
480.827.8786
www.azuradisc.com
Azuradisc Inc. is not responsible or liable for damage, of any type, to discs inserted into an Azuradisc machine.
If you believe that an Azuradisc machine is malfunctioning, discontinue use and contact Azuradisc directly or an
authorized representative.
Ver 5.0 June012018

3
Ver 5.0 June012018

TABLE OF CONTENTS
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
OUT OF THE BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
PART IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
IMPORTANT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
SET UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
BASIC OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
WALKTHROUGH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
SELECT TO START . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
ABOUT REPAIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
POLICOOL LOW & LID OPEN SCREEN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
INFO MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
EDUCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
HOW DISCS ARE MADE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
HOW A DVD IS MADE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Single Layer DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Double Layered DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Double Sided DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Double Sided/Double Layered DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
IDENTIFYING SCRATCHES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reading Side Scratches  CDs, CDROMs & DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Top Side Scratches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Top Side Foil Dents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
AZURADISC ONEYEAR/100,000 DISC LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . .21
WARRANTY COVERAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
EXCLUSIONS AND LIMITATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
OBTAINING WARRANTY SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
4
Ver 5.0 June012018

AAccess Door:
• PolicoolTM Cartridge
• Easy access to PoliCoolTM pump
• Easy access to PoliCoolTM radiator
BSafety Lid:
• Automatic shutoff when open
CFiberglass Casing
• Will not conduct electricity
• Waterproof
• Easy to clean
DRear mounted cooling fans
EAC recepticle
• Industrial Strength
• Fused
• On/Off Switch
F Electronic Controller
CAUTION!
Make sure there is adequate room
for air flow behind and under
neath the machine AT ALL TIMES!
E
A
B
E
F
C
D
D
D
C
C
D
5
ACCCESSORY CHECK LIST
After unpacking the Dual Disc 2, verify the following items, in the quantities shown, are included. Contact
Azuradisc, or the local representative if any items are missing. Place the machine on sturdy surface. Ensure there
are no obstructions of air circulation around the bottom and rear of the machine.
1 ea.  PoliCoolTM v5.0 Cartridge Kit
Includes 48oz of PoliCool, and 2 Pads.
Item # dd_03771_7 (Sold as a Kit)
(Note additional pad(s) or other items may be included as a free samples,
quantities and free sample items may change from time to time and are not
considered a standard item included with the machine starter kit)
1 ea.  MicroFiber Wiping Cloth 12.0" x 12.0" | 30cm x 30cm)
Hand washable and reusable super soft material to clean optical surfaces.
Item # pc_01929_4
1 ea.  Optical SprayCleaner 8oz. Laser clear antistatic formula spray cleaner.
Item # sc_00001_8
1 ea.  Game Cube Adapter  Adapter to resurface 3” size discs.
Item # gca_02508_0
1 ea. Scratch Removal Poster
Item # adv_00222_7
1 ea.  Power Cord (Item number varies depending on intended country of use)
1 ea.  Maintenance Kit  Small Tooth Brush and 1 Hex Wrench. Firmware
Update Cable (picture not shown)
Item # CK_00262_3
PART IDENTIFICATION
Ver 5.0 June012018

Important Information
About PoliCoolTM & Smart Tag Technology
What is PoliCoolTM ?
PoliCoolTM is an advanced formula of microabrasives particles, along with a cooling solution and other
proprietary ingredients mixed together in a single liquid to provide maximum scratch removal and pol
ishing properties.
Performance
PoliCoolTM outperforms polish compounds in both cut rate & finish. PoliCoolTM lasts longer than most
fixed abrasives. One of the greatest benefits of PoliCoolTM is that it can be recycled over and over until
it has reached the end of its useable life. This creates the benefits of cooling a disc during repair with
out creating wastewater, or having a complex filtering recirculation system. There is no need to have a
continous supply of water, or to clean up messy polish compound splatter or dust from the machine
similar to those used in "water based" or "dry process" machines. PoliCoolTM is automatically recycled
back into the cartridge at the end of the cycle.
Usable Life
The performance and life of this product is measured in seconds run time. Different size containers and
mixtures contain an RFID chip (smart tag) with the information containing the maximum "seconds of
run time" per cartridge. If PoliCoolTM were used beyond this life, poor performance would result, and
disc damage could occur. Since product life is critical to performance, PolicoolTM is only sold in contain
ers called cartridges that contains a smart tag. This combination greatly improves the repeatability of
good results.
About the Smart Tag IMPORTANT MUST READ INFORMATION
Each PoliCoolTM cartridge is outfitted with a smart tag that carries the information about the maximum
useable life (run time) of each individual cartridge. Azuradisc disc repair machines that use PoliCoolTM
technology are outfitted with a smart tag reader that reads and transfers the "run time" information
from the cartridge to the disc repair machine. Once transferred, the runtime information cannot be
transferred back to the PoliCoolTM cartridge (smart tag), nor can it be transferred to a different
machine. To get maximum life out of each PoliCoolTM cartridge, it must be completely used before
replacement. Once a cartridge has been mated with a machine (time is transfered from the bottle to
the machine), only the machine (not the cartridge) keeps track of the time remanining. This design
requires that the same cartridge stays in the same machine to be used until all of the policool time is
usedup from the machine. Once a bottle of Policool has been loaded onto a machine (time transfers
from the cartridge to the machine) The cartridge itself no longer has time on it, and the smart tag will
have a recorded value of “depleted” on the smart tag, and the machine will display the time that was
“loaded onto it” Once this process has been complete, it cannot be reversed, and the time that resides
on the machine cannot be moved from the machine back to a bottle, or to another machine, it can
only be used up through operating the machine, or by purposely erasing the time in a special screen
that will ask if you are intending on erasing time. The feature which allows a user to purposefully erase
time could come in handy if you spilled all of your policool, and need to load a new bottle. Azuradisc
does not provide credits for erased or used time and cannot restore time deleted or depleted.
While it is possible to remove a partially used cartridge from the machine (for transportation or to
shake and mix the liquid) it is important that the same cartridge is reinserted in the same machine to
be able to useup the remaining credits.
PLEASE NOTE:
 Inserting a new cartridge in a machine that still has credits left from a previous cartridge
will not ERASE or replace the original time left from the previous cartridge. You must first either use all
the time, or erase the remaining time before you can load time from a fresh bottle.
 Inserting a partially used cartridge in another machine will not transfer any credit.
Azuradisc does not provide refunds or credits for losses due to premature replacement of PoliCoolTM
cartridges or the improper exchange of cartridges between machines.
Ver 5.0 June012018
6

7
SET UP  SUPPLIES  CARTRIDGE & PAD PLACEMENT
12
4
3
To be performed initially and each time you replace the consumables.
IMPORTANT! Always change the pad included with the kit when installing a new cartridge.
Even if the pad appears to be in good condition visually.
Align the 3 holes and press the soft
grey loop side of the pad down on to
the turntable velcro hook to get a firm
attachment.
Verify the black fabric is facing up.
This side will come into contact with
the disc.
To remove peel the pad off the velcro
base (turntable)
Be sure to REMOVE OLD OR EXISTING BLACK PAD
from the turntable before installing a new one.
Information
Scroll Forward
Enter
Scroll Back
5Installing a new Pad
For best results run a prime cycle before initial use to premix the Policool
Remove the Mixer Assembly from the
Machine and set it outside of the machine
Load bottle before opening.
Turn power on. Follow the instructions to load
a new bottle of policool. PoilCool Time will
appear on the screen, once it has been suc
cessfully transfered. 48 oz Bottlesize will show
9,000 seconds. Other size bottles with different
time values may be available to purchase.
Prime lines until PoliCool is flowing and no air
bubbles are present. It may take more than
one priming sequence to get the liquid flow
ing all the way through the system.
Press the “i” button, use the arrow
buttons to scroll to the prime pump screen.
Pressing the enter button turns on the
PoliCool mixer and pump for 15 seconds.
Press “i” to stop and return to main screen.
Initial set up, insert the mixer assembly into a jar
of filled with distilled water, and prime lines to fill
with distilled water. Once complete remove and
insert the jar of policool and prime once again.
Ver 5.0 June012018

8
BASIC OPERATION
Never operate the
machine with only one
disc in place
Place CDs or DVDs on both
sides. Combining disc
types is ok, such as one
bluray one dvd
Close the lid, press and turn latch
clockwise until it moves passed
resistence.
Incorrect
Correct
For the lid to be sealed the edge
must be flush with the interior bevel
of the cabinet as shown above.
(Figure 2.1) (Figure 2.2)
For the lid to be closed the top latch has to be in
the configuration shown in Figure 2.1
Select Repair Cycle
Number = Length of time in seconds
After pressing selected amount the screen will
show time remaining
After repair cycle is finished remove
CD’s or DVD’s from spindles.
Ver 5.0 June012018

9
ABOUT THE REPAIR / POLISHING PROCESS  The Dual Disc II uses a single polishing pad &
PoliCoolTM to remove scratches. Choose the desired level of repair using the indicator buttons. This
will vary the total amount of time used in the repair /polishing process. Occassionally a pad may be
prematurely damaged or worn out if it is overheated, or damaged by sharp edge scratches on a disc,
causing the need to replace the pad before the policool time is used up. It is a good idea to have a
spare pad on hand to allow a quick change of the pad, so you may continue to repair discs without
interuption.
Select the length of repair and
press the corresponding button.
Near the end of the cycle, your
discs will be dried by the
AutoDry process if the AutoDry
feature is turned on.
Policool Time is deducted
only from actual run time
useage.
Once it reaches 0 seconds,
the machine will no longer
start. Install new car
tridge as shown in steps 1
through 5  SET UP 
SUPPLIES  CARTRIDGE &
PAD PLACEMENT.
Time to Load New Bottle
Select to start
Number = Length of time in seconds
After pressing selected amount the screen
To interupt a process,
press enter to stop the
process & return to main
screen
Lid Open Screen
Ver 5.0 June012018
Lid Open Screen will appear if you
try to run a cycle and the lid is
still open. This is a reminder that
the machine will not operate
unless the lid is properly closed.

10
TROUBLESHOOTING
No power • Verify the power cord is properly inserted in a working outlet; test the outlet with another device.
• Check the fuse (by the power connector) on the machine. 110 230V
machines: 15A (1 spare fuse can be found in the AC outlet)
• Check On/Off switch is in the “On” position.
Caution: To avoid electrical shock, ensure the outlet is properly equipped
with a ground connection.
Little or No water flow • Is the hose inserted into the PoliCoolTM container?
• Are there any kinks in the hose(s)?
• Is the pump turning? (try priming pump)
• Check and clean filter if needed.
Machine overheating • Verify the machine is on a flat sturdy surface. A carpeted surface may block the air outlet on
the bottom of the machine.
• Leave space behind the machine to allow air flow for the cooling fans.
• PoliCoolTM liquid is not flowing correctly. Verify proper flow of liquid with no air bubbles by using
the pump prime feature. Look for constant flow under the lid during the priming process.
Cartridge not reading • Remove cartridge and reinstall it behind the access door making sure to position cartridge label
side in. (step 2)
• Make sure that the cartridge is new and that it has not already been inserted in this or another
machine and has already transferred its credits.
• Test cartridge in test mode (Refer to smart tag test mode)
Not responding to
Control Panel
• Power machine down. Turn machine back on and check for display on the front control panel.
• Wait for the screen to be on.
Has power but will not
run
• Make sure there are no obstructions under the lid and reclose.
• Make sure the prime pump sequence has completed, and press the start button again.
• Check for indicators on the screen. A new PoliCoolTM cartridge may be required.
• Make sure controller is displaying main screen.
Preamature wear on
the pad
• Never run the machine with one disc. If this happens, the rubber pad from the handle will dam
age the polish pad which will then have to be replaced. The PoliCoolTM will still be useable, but
the pad must be replaced with a new one. The handle pad may also need to be replaced if it has
been damaged.
Fuse Removal
Ver 5.0 June012018