
HRDc/HRDi Controller -
Heatrod Elements Ltd. Unit 10 Top Deck, Smethurst lane, Farnworth, Bolton BL4 0AN
Tel:(0161) 727 3713 Fax:(0161) 727 3733 Email:
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Network
The HRD devices
communicate with the Devman server using
authentication and encryption
is used to protect your device and data
times from initial bootof the HRD
product so that you can benefit from logged data from the
Devman user portal to check up on your device, process and system performance
HRD devices use port 8883 to connect (outbound) to the Backer Devman server. Devices will also
mobile application connection requests. This access level can be disabled after provisioning or left e
subsequent authenticated LAN-
only mobile app access. Th
on the local network
from an authenticated mobile device.
HRD products
also allow local network access from the
powered on from factory reset state,
accounts. Accounts can be created
the mobile device can be connected to the LAN on which the HRD is connected
no Internet connectivity available on the LAN.
Assuming you are expecting
some level of network connectivity for your device and you encounter problems, the
network status LED should provide the following guidance for
If the network light is red:
You should first check the RJ45 connection status LEDs normally found on Ethernet
switch sockets a
nd also on the HRDc Ethernet socket. If there is no sign of activity on these LEDs
likely there is a cable
IN this case you may
initially need to connect you HRD to a network
Ethernet router as described above)
configuration screen provided.
If the network light is yellow
cloud Devma
n server and the LAN has no Internet connectivity. If connectivity is expect
that the
connection is being blocked by firewall rules (see port information above).
The next section describes
the simple provisioning process that bands devices to user accounts and identifies them for
later access in Devman or in the B
Initial Configur
Once an IP connection to the
application to provision and configure your device:
●
Download & install the Backer IoT device
following URL from your mobile device’s web browser:
○
○
device.
●
Start the IoT application (Backer logo branded) and create a new user using the
an existing account if you already have one). Once you
or other Backer devices available on the local network
Heatrod Elements Ltd. Unit 10 Top Deck, Smethurst lane, Farnworth, Bolton BL4 0AN
od.com
Printed copies valid on day of print only. Check quality document register QM00 to ensure latest version prior to use
rouble Shooting
communicate with the Devman server using
secured
is used to protect your device and data
. This mode of communication is secure at all
product so that you can benefit from logged data from the
Devman user portal to check up on your device, process and system performance
.
HRD devices use port 8883 to connect (outbound) to the Backer Devman server. Devices will also
mobile application connection requests. This access level can be disabled after provisioning or left e
only mobile app access. Th
is allows all the features of the HRD to be accessed
from an authenticated mobile device.
also allow local network access from the
Backer IoT mobile application,
for a limited period after they are
so that installers can securely “provision” d
evices and bond them to their
the Backer IoT app when
there is Internet connectivity available, after which
the mobile device can be connected to the LAN on which the HRD is connected
to provision the device even if
no Internet connectivity available on the LAN.
some level of network connectivity for your device and you encounter problems, the
network status LED should provide the following guidance for
diagnosing the issue:
You should first check the RJ45 connection status LEDs normally found on Ethernet
nd also on the HRDc Ethernet socket. If there is no sign of activity on these LEDs
. Thered flashing status may also occur if
the LAN does not support DHCP
initially need to connect you HRD to a network
that does
Ethernet router as described above)
so that you can provision the device and
normal if you are not intending for the HRD unit to connect to the
n server and the LAN has no Internet connectivity. If connectivity is expect
connection is being blocked by firewall rules (see port information above).
the simple provisioning process that bands devices to user accounts and identifies them for
has been established,
you can access it using the Backer IoT mobile
application to provision and configure your device:
Download & install the Backer IoT device
application for any Android phone or tablet by accessing the
following URL from your mobile device’s web browser:
/media/hr-iot-app.apk
agreement to allow
your device’s file manager to install
Start the IoT application (Backer logo branded) and create a new user using the
‘
an existing account if you already have one). Once you
have signed in you will be able to see your
or other Backer devices available on the local network
.
pg. 5
. Industry standard TLS1.2
. This mode of communication is secure at all
product so that you can benefit from logged data from the
moment you access the
HRD devices use port 8883 to connect (outbound) to the Backer Devman server. Devices will also
listen port 80 for
mobile application connection requests. This access level can be disabled after provisioning or left e
nabled for
is allows all the features of the HRD to be accessed
directly
for a limited period after they are
evices and bond them to their
there is Internet connectivity available, after which
to provision the device even if
there is
some level of network connectivity for your device and you encounter problems, the
You should first check the RJ45 connection status LEDs normally found on Ethernet
nd also on the HRDc Ethernet socket. If there is no sign of activity on these LEDs
, it is most
the LAN does not support DHCP
.
(e.g. a WiFI +
so that you can provision the device and
set it’sIP address in the
normal if you are not intending for the HRD unit to connect to the
n server and the LAN has no Internet connectivity. If connectivity is expect
ed then it is possible
the simple provisioning process that bands devices to user accounts and identifies them for
you can access it using the Backer IoT mobile
application for any Android phone or tablet by accessing the
your device’s file manager to install
applications on your
’ option (or sign in with
have signed in you will be able to see your
HRDi/HRDc