Badgepass Nxt5000 User manual

280 Trace Colony Park • Ridgeland, MS 39157

601.499.2131

www.badgepass.com

September 2012.

Ref. KU-034-ENG Rev A1

BadgePass NXT5000 USER GUIDE

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BadgePass Card Printer.

Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or transmitted, in whole or in part, for any

reason and by any electronic or mechanical means whatsoever without the express written consent of BadgePass. All the information contained in this document is subject to change

without prior notice. BadgePass cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination

or use of this manual.

Environmental information

BadgePass is committed to helping the environment by reducing the energy consumption of its products.

Recycling of end-of-life products

The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that are hazardous to health and the

environment. To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use existing recycling

or collection facilities. These facilities will appropriately re-use or recycle most of the materials in your end-of-life equipment.

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About your new printer

Getting started

Thank you for choosing the BadgePass NXT5000 printer. Your new printer will be able to create a wide variety of high-quality cards and badges which can be printed in various

thicknesses, colors and styles. This printer uses consumables and accessories that are available from BadgePass. For further details, please visit our website at www.badgepass.com

The purpose of this user guide is to walk you, step by step, through the operation of your new printer. Taking some time to read it in order to better understand your printer and its

features will help save you save time during installation and operation. As with all BadgePass products, a great deal of care has been taken with this manual. However, if you

should find an error then please email us at [email protected]

Icons

The following icons are used in this manual to highlight important information:

Information providing further details or depth about certain points in the main text.

Indicates that failing to take the recommended action could damage your printer.

This symbol indicates that a video showing the procedure is available on the www.badgepass.com website and clicking on it takes you straight to on-line help.

This symbol links to BadgePass Print Suite, accessible from your computer, which you can use to administer and manage your printer and change its settings.

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If any of these components are missing, please contact your BadgePass dealer. Use only the power supply unit supplied with your BadgePass printer.

SWITCHBOX Type F10723-A or CWT Type KPL-065M. Use only the USB cable supplied with your BadgePass printer.

You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the printer is returned. If the printer is returned

without its original packaging and components are damaged in transit, these components will no longer be covered by the warranty. You will be charged

for new packaging for shipping the printer back to you.

1-1 Unpacking

Getting started

Your printer is supplied with several accessories that we ask you to look at closely. This list may vary depending on your location.

The printer is shipped in special packaging designed to prevent damage during transit. If you notice any visible damage, please contact the shipper and immediately inform your

BadgePass dealer, who will tell you the procedure to follow. BadgePass takes great care over the quality of its packaging and we ask that you keep this packaging somewhere

clean and dry.

Accessories supplied with your printer:

• Power supply unit - SWITCHBOX Type F10723-A or CWT Type KPL-065M.

• Main power cable.

• USB cable.

• Reject box.

• Installation, documentation and software CD-ROM.

• Starter cleaning kit.

• Quick installation guide.

• Warranty notice.

The BadgePass printer must be placed in a dry location, protected from dust, and also well-ventilated. Take care to keep your printer on a flat, sturdy surface

able to bear its weight.

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Pushbutton

Cards and ribbon

Cleaning

Printer

Wi-Fi (option)

1-2 Description of the printer and its functions

A- Card input feeder F - Ethernet connector

B- Output hopper G- Power cable socket

C- Control panel H- Place for Kensington lock

D- USB connector (type A)

E- USB connector (type B)

D E F

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I- Thermal print head M - Dust filter

J- Cleaning roller N- Serial number label

K- Card thickness adjustment gauge

L- Side panel opening mechanism

Access to the side panels of the machine and the optional module fitting/removal areas is restricted to your retailer/installer or to experienced users. The

machine should always be disconnected from the power supply (unplugged) before carrying out any work on it.

Look at the getting started video described in the following section.

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The printer must be connected to a properly protected and grounded electrical installation.

1-3a Connecting the printer

Connection to the power supply

1. Connect the power cable to the power supply unit, then plug the power supply unit connecting into the printer.

2. Next, plug the end of the power cable into an earthed power socket.

3. The printer will power on: the control panel lights up showing that the printer is working properly. If the control panel does not light, then either

installation has not been carried out correctly or the printer is not working properly. Check the installation.

To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The printer switches to hibernation mode after

30 minutes in standby mode. The standby times can be configured in the BadgePass Print Suite. In standard standby mode, sending a print request

restarts the printer and quickly pressing the pushbutton (for 1 second) will exit the printer from hibernation mode.

Under no circumstances should you connect the USB data cable before installation of the printer driver is complete.

Connecting the USB cable

Before attempting any maintenance, ensure that the power cable is unplugged. For your personal safety, ensure that the cable and power supply unit

remain accessible, especially in the event of an emergency.

1-3 Installation

Refer to the section on printer driver installation for further details, and follow the instructions carefully.

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1-3b Ribbons

BadgePass High Trust® ribbons are designed to optimize the operation of your printer. The use of ribbons from other suppliers is not recommended as damage to the printer could

occur and will also void the manufacturer’s warranty for the printer. For optimum print quality, BadgePass recommends that the printer is fully cleaned every time the ribbon is

changed. See the Servicing and Maintenance section of this manual.

The printer automatically recognizes the ribbon inserted.

Fitting the ribbon

1. Open the cover.

2. Insert the ribbon as shown.

3. Close the cover and press until a click is heard.

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1-3c Cards

For optimum quality, the cards used must be ISO 7810 certified. Use only the card types recommended by BadgePass. Do not touch the printable surface of the cards

in order to preserve print quality. Do not use cards that have been damaged, folded, embossed or dropped on the floor. Keep your cards protected from dust.

Loading the cards

1. Open the card feeder.

2. Insert the cards, a maximum of 100 cards of thickness 0.76 mm. Ensure the cards are positioned as illustrated in the diagram.

3. Close the feeder.

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Removing printed cards

Once the print cycle is complete, cards are delivered into the output hopper below the card feeder. This output hopper is designed to collect the printed and/or encoded cards. The

printer is equipped with an output hopper with a maximum capacity of 100 x 0.76 mm cards.

Adjusting card thickness

The printer is equipped with a manual card thickness adjustment mechanism which can be reached through the card feeder when open. The printer accepts cards between 0.25

mm and 1.25 mm thick (10 to 50 mil). The factory setting is 0.76 mm.

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