HORIZONTAL CONVEYOR TOASTER OPERATION MANUAL
7
WARRANTY PROCEDURE
If warranty service is needed on your AT EXPRESSTM,
follow these steps:
1. Identify the model and serial number from the
rating label on your toaster.
2. Consult the enclosed directory, find the service
agency nearest you, call the number listed or the
24- hour toll free service hot line, 1-800-733-
2203. If there is not a service agency listed for
your area, the parts distributor will provide service
for your toaster.
3. To order parts consult the enclosed directory.
The parts distributor is listed at the beginning of
each state listing. The parts distributors have a
complete stock of parts for your toaster.
TROUBLESHOOTING
1. Always ask and check the following:
A. Is the unit connected to a live power source?
B. Check the circuit breaker.
C. Is power switch on?
D. Is the unit operating on proper voltage?
(see rating label)
2. If problems exist after checking the above, check
the chart below.
3. If any service is needed (italicized items), call an
Bakers Pride authorized service agency. All service
should be performed by an Bakers Pride authorized
service agency.
Problem Cause Solution
Won’t
toast...
a. Toaster cold.
b. Wrong power switch position.
c. Wrong conveyor speed setting.
a. Allow five (5) minutes for warm up.
b. Position power switch to full power.
c. Reduce conveyor speed.
Toasts un-
evenly...
d. Only part of product surface is toasted
e. Product located too far to side of conveyor.
d. Reduce conveyor speed.
e. Place product on conveyor between end links.
Product
sticks to
conveyor or
slide..
f. Butter or butter substitute used on product
g. Conveyor surface has baked-on oil residue
h. Very moist or doughy product.
i. Product not defrosted or thawed.
f. Discontinue use of butter or butter substitute.
g. Follow daily cleaning methods to remove & prevent residue.
h. Use different source or day-old product.
i. Defrost/thaw product.
No power... j. No power to receptacle.
k. Toaster unplugged.
I. Loose connections.
m. Power switch.
j. Check circuit breaker.
k. Plug in toaster.
I. Check connections.
m. Check that switch is on & operational.
Won’t
heat...
n. Loose connections.
o. Faulty power switch.
p. Burnt out element.
n. Check connections.
o. Replace power switch.
p. Replace element.
Lighter
toast under
peak loads
q. Speed control setting.
r. Very moist product.
s. Product too cold.
t. Toaster cavity temperature being quenched
q. Reduce speed control setting.
r. Use different source or day old product.
s. Allow product to warm to room temperature.
t. Add 1” or more spacing between product.
Conveyor
won’t move
u. No power.
v. Conveyor links are binding.
w. Drive chain too loose or too tight
x. Loose or bad connection between speed
control and conveyor motor
y. Conveyor motor burnt out.
z. Speed control burnt out.
u. Check circuit breaker.
v. Check conveyor for bent links.
w. Adjust drive chain.
x. Check for loose or bad connection
y. Replace conveyor motor.
z. Replace speed control.
