Ballistic Linehaul R247 User manual

Ballistic User Guide
1
LINEHAUL R247

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
Ballistic User Guide Ballistic User Guide
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LINEHAUL R247
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
To turn the phone on 5
Prior to installation 5
Inserting Internal SIM 5
Inserting Battery 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Keypad 10
Function Keys 10
Navigation keys 11
Ready mode / Shortcut keys 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS ________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
MESSAGES ________________________________ 17
View inbox 19
New Message 19
Voicemail 20
Outbox/Drafts/Sent/Archive 20
Messages full 21
Delete 21
CALL REGISTER ____________________________ 22
Call List options 23
Call Statistics 23
ALARMS __________________________________ 24
SETTINGS MAP _____________________________ 25
SETTINGS _________________________________ 28
Call Diversion 29
CONTACT US _______________________________ 38
SOFTWARE UPDATES ________________________ 38
WARRANTIES ______________________________ 39
TROUBLESHOOTING ________________________ 39
CHEAT SHEETS _____________________________ 41
INDEX ____________________________________ 45
Glossary 47
WIRING GUIDE FOR INSTALLERS _______________ 48
TABLE OF CONTENTS TABLE OF CONTENTS
TABLE OF CONTENTS TABLE OF CONTENTS

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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LINEHAUL R247
GETTING STARTED
To turn the phone on: Hold down the either the green (SND) key or
red (END) key for 2 seconds until you see the screen light up.
To turn the phone off: Hold down the red (END) key for 2 secs until
you see the goodbye… screen.
PRIOR to INSTALLATION
Remove the lower back cover (unscrew the 2 screws holding the cover
on) to locate the SIM holder and battery holder. Insert SIM, if required,
and battery (see below), reattach the back, attach the antenna and
install on the dash. Then connect the wiring as per guide on back page.
Inserting Internal SIM
Flip open the SIM holder and place
the SIM in, network logo facing up,
notched corner facing the bottom
right corner as per diagram 1. Ensure
the holder clips over the SIM cleanly.
Inserting
internal
SIM
Inserting Battery
Insert the battery – this provides smooth power to the phone whilst
the engine is starting.
Note: For dangerous goods vehicles, it is ok to not use the internal
battery.
Inserting External SIM
Flip open the SIM holder and place
the SIM in, network logo facing up,
notched corner facing the bottom
right corner as per diagram 1. Ensure
the holder clips over the SIM cleanly.
Diagram 2
Inserting
external
SIM
MAIN FEATURES
•Dual SIM capability
• Abilitytochangescreenbacklightandkeypadbrightness
independently of each other in both the active and idle modes.
• Multiplealarms–8intotal
• Multiplesizefonts-small,mediumandlarge
• BigButtons
• Loud,clearaudio
Fixedin-vehicle:
• Network barring option to allow/bar incoming and outgoing calls
(Network dependent)
• SMSbarringoptiontoallow/barincomingandoutgoingSMS
(Network dependent)
• Fixedin-vehicleinstallationhasanoptionalaccessoryprivacy
handset
DUAL SIM
TheinstallercanputtheeetSIMastheinternalSIMpriortomounting
on the dash. The driver can put a personal SIM in the external slot –
Use Menu,6 to swap between SIMs.
Note: Only one SIM can be in use at any time so it is necessary to
swap SIMs to check for calls or messages on the other SIM.
AUTO IDLE
The phone default is to have auto idle ON.
The level of idle brightness for the keypad and screen can be changed
via Menu,5,4,2,1.
The level of active brightness for the keypad and screen can be
changed via Menu,5,4,2,2 and Menu,5,4,2,3.
MAIN FEATURES GETTING STARTED

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
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LINEHAUL R247
Switching SIMs
From the Ready Menu, LFK to Menu and scroll to Swap SIM.
Privacy Warning: Any time SIMs are switched or removed, the Messages
and Call Register Folders will remain as is. To ensure private messages
are not read, delete prior to removing or swapping SIMs.
Making calls
To make a call from the Ready screen, just enter the numbers using
the keypad and use the SND key to dial or refer to the Contacts List for
dialling a number from Contacts.
Receiving calls
To receive/answer a call, use either the LFK or SND key to answer.
To set any key to answer (other than the green SND key), go to
Settings/Calls/ In Call Setup/ Answer Key.
The optional privacy handset cannot be used to answer a call.Switch
to it once the call has been answered.
Call Options
During any call, the following options are available:
Hold/Resume, Mute/Unmute, New Call, End Call, Menu
Hold/Resume call
Using this will mean the other party cannot hear anything from the
microphone on your phone.
Usethistohaveanin-personconversationwithsomeonewhichthe
phone caller cannot hear or in order to dial a new number. Resume
will continue the call as normal.
Mute/Unmute call
Use this to mute a call (ie the other party cannot hear anything from
your microphone). This option will then become Unmute in the Options
list to enable the call to continue as normal.
New Call
Usingthiswhenonacallwillputtherstcallonholdandallowyouto
dial a 2nd number.
Volume Adjustment
The Up and Down keys can be used whilst the phone is ringing or
dialling to adjust the ring volume temporarily. To permanently alter
the volume, go to Settings.
The audio volume can only be set by using the Up and Down keys
whilst on a call. The value is retained (ie not changeable in Settings).
Call Waiting
If Call Waiting is active, an alert will sound if there is another
incoming call whilst you are already on a call. You will then be able to
holdtherstcallinordertoanswerthe2ndcall.SeeSettings/Calls/In
CallSet-up/CallWaiting(Menu5,3,2,4)toseewhetherthecallwaiting
option is set to active or not.
If Call Waiting is not set, the 2nd call will go to another number as per
the number set in the Settings /Call Diversion menu.
The RFK will enable switching between the 2 calls.
Note:Only1callcanbeactiveatatime-itisnotpossibletojointhe
calls (ie Conference Calls).
GETTING STARTED GETTING STARTED

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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LINEHAUL R247
Sound options
Calls can be conducted via the hands free speaker only or by using a
privacy handset (optional accessory). The privacy handset cannot be
used to answer a call. Switch to it once the call has been answered.
Power off
The phone should be wired to the battery and ignition, with this set
up the phone will power up and down via ignition sense. The default
power down safety timer is set to 120 Mins. If the phone’s power and
ignition sense wires are both wired to constant power the phone will
remain on and must be powered down manually. This also means it
must be powered on manually.
Ignition Sense
The phone will detect when the vehicle is started if wired to ignition
and will automatically turn on the phone. The phone will shut down
when the vehicle is turned off. If the Safety Timer setting has been
selecteditwillremainonforthedurationselected-seeSettings/Car
Settings/Safety Timer.
Network Coverage
Thexedin-vehiclephonerequiresacompatibleexternalantennato
be connected at installation time. A quad or penta band antenna that
coversthe850/900/1800/1900/2100mHzbandsispreferred.For
thosethatstillhavean850mHzCDMAantenna,thiswillbesuitable
for the Linehaul.
GETTING STARTED
USING THE KEYPAD
GETTING STARTED

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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LINEHAUL R247
GETTING STARTED GETTING STARTED
Keypad
An icon of ¹²³ on the header line shows that the keypad is in number
mode.
An icon of Abc or ABC or abc on the header line shows that the keypad
is in text mode.
When in text mode, a long press of a key will insert the relevant
number instead (ie a 3 when the def key is pressed, 4 instead of ghi).
The # key in a Message preview list is used to delete the highlighted
message without having to view it rst.
The # key in text mode is used to advance a space.
The * key is used within text mode to change case.
A long press of the 0 key will insert a + symbol when dialling numbers.
The 1 key will rotate through a standard list of symbols.
Function Keys
LFK – Left function key – its use is shown on the screen in the lower
left corner.
RFK – Right function key – its use is shown on the screen in the lower
right corner.
SND – also known as the green key. For most functions it will dial the
highlighted number (ie Contacts, messages) and for others it will send
a message or is inactive.
Hold down the key for 2 secs to turn the phone on.
END – also known as the red key. For most functions it will jump the
screen back 1 or 2 levels without saving what was being done.
From the Ready screen, hold down the key for 2 secs to turn the phone
off.
Navigation keys
The4-waynavigationbuttonisusedtomovearoundwithintextorto
help scroll up and down where options can be selected on the screen.
Ready mode / Shortcut keys
From the ready mode, the following keys will take you to a sub menu
withouthavingtogototheMENUlistrst:
LFK=Menu
RFK=Contacts List
SND=Dialled Calls (Call Register List of dialled calls)
END=Received Calls (short press)
LEFT=Speed Dials List
RIGHT=Alarms
UP=Inbox in Messages Folder
DOWN=New Message
• Holddownthe1keytogodirectlytoVoicemail.
• Holding0-9keyswilldialyourpre-setSpeedDialnumbers–speed
dial slots are from 2 – 99. See Speed dials on page 16

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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LINEHAUL R247
MENU MAP
• 1. Contacts
1. List
2. New Entry
3. Speed Dial
4. Delete
5. Copy
6. Statistics
Menu 1
Menu 1,1
Menu 1,2
Menu 1,3
Menu 1,4
Menu 1,5
Menu 1,6
• 2. Messages
1. View Inbox
2. New Message
3. Voicemail
4. Outbox
5. Drafts
6. Sent
7. Archive
8. Delete
Menu 2
Menu 2,1
Menu 2,2
Menu 2,3
Menu 2,4
Menu 2,5
Menu 2,6
Menu 2,7
Menu 2,8
• 3. Call Register
1. Dialled
2. Received
3. Missed
4. Delete Call Lists
5. Call Statistics
Menu 3
Menu 3,1
Menu 3,2
Menu 3,3
Menu 3,4
Menu 3,5
• 4.Alarms
1-8.Alarm1-Alarm8
Menu 4
GETTING STARTED MENU MAP
Icons
Store to External SIM
Store to Internal SIM
Phone
Unread Message
New Voicemail Message (New Zealand only)
Message folders are full. No messages can be sent/
received until some are deleted.
Alarm enabled
Keypad locked
Signal Strength
External SIM in use
Internal SIM in use
No SIM inserted
Unsent Message – Check Outbox
CallForward-DiversionofAllCallshasbeenset.

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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LINEHAUL R247
• 5.Settings
1. Contacts
2. Text Message
3. Calls
4. Screen&Sound
5. Set&Forget
6. SIM Settings
7. Security
8. Car Settings
Menu 5
Menu 5,1
Menu 5,2
Menu 5,3
Menu 5,4
Menu 5,5
Menu 5,6
Menu 5,7
Menu 5,8
• 6.SwapSIM Menu 6
MENU MAP CONTACTS
CONTACTS (MENU 1)
1. List
2. New Entry
3. Speed dials (Shortcut=LEFT key)
4. Delete
5. Copy
6. Contacts Statistic
Go to Settings/Contacts to choose :
Storeto-SIMonly,Phoneonly
Get from – SIM only, Phone only or Both
The letter after the Name shows where it is located:
=External SIM
=Internal SIM
=Phone
Contacts List
The list of names in the phone book will be displayed in ascending
name order.
If a name in the Contacts list is highlighted and the SND key is pressed,
the number will be dialled.
Phone and SIM entries can only contain 1 number.
Entries stored on Phone rather than SIM will enable a quicker bootup.
Adding a new entry
Choose New Entry, Add the Name and enter the number. Optionally,
choose a ringtone for calls from this number (if the number is not
blocked).

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
Ballistic User Guide Ballistic User Guide
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LINEHAUL R247
Speed dials (Shortcut=LEFT key)
Will show the list of the 99 speed dial slots using 2 digit search.
Speed dial 1 is always reserved for Voicemail and cannot be moved to
any other position.
Numbers must be in the CONTACTS list before they can be allocated a
Speed Dial number.
Removing a speed dial number will not delete it from CONTACTS.
The SND key will dial the highlighted number from this screen.
To use speed dial from the Ready Screen :
Hold down the 1 key to go directly to Voicemail.
Holddownthe2-9keytodialpre-setSpeedDials02-09.
ForSpeedDials10-99,entertherstdigitasiftoenteranumberand
thenholddownthe2nddigittodialthepre-setSpeedDial.
Delete
Contacts can be deleted : One by One, SIM, Phone, SIM and Phone.
Copy
Contacts can be copied : Phone to SIM or SIM to Phone
Warning : In ALL copy functions, existing names will be overwritten if
the name is the same.
Since Phone entries can only contain one number per name and no
detail, only phone numbers can be copied across, not details.
Contacts Statistic
Shows the number of entries and amount free on Phone and active
SIM.
MESSAGES (MENU 2)
1. View Inbox (Shortcut = UP key)
2. New Message (Shortcut=DOWN key)
3. Voicemail
4. Outbox
5. Drafts
6. Sent
7. Archive
8. Delete
Only text SMS messages can be sent and received; photos and other
lesattachedtoamessagewillnotbeabletobeopened.
The expectation for text messages are that they are instant, in some
circumstances the phone will have sent the message but the S/P
may have some technical issue for the message not being delivered
immediately. Check with your S/P regarding their guidelines on
messaging.
Number of characters in a message
The maximum number of characters in a text message that can be sent
is 160 characters. This is equivalent to 1 chargeable unit for most S/P.
On occasion, incoming messages that contain longer messages may be
split into 160 characters per message.
Sorting/foldersizeandmatchingwithContacts
Messages in the inbox are sorted by date/time only. If the sender/
sendee is in the Phone Book, the name will show rather than the
number but you can view details to show which number was used.
CONTACTS MESSAGES

Ballistic User Guide
2
MAIN FEATURES _____________________________ 4
Dual SIM 4
Auto idle 4
GETTING STARTED ___________________________ 5
Turning the phone on and off 5
Inserting Internal SIM - prior to installation 5
Inserting External SIM 5
Switching SIMs 5
Making calls 6
Receiving calls 6
Call Options 6
Sound options 8
Power off 8
Ignition Sense 8
Network Coverage 8
USING THE KEYPAD __________________________ 9
Function Keys 10
Navigation keys 10
Ready mode / Shortcut keys 10
Keypad 11
Icons 12
MENU MAP ________________________________ 13
CONTACTS_________________________________ 15
Contacts List 15
Adding a new entry 15
Speed dialling 16
Deleting entries 16
Copying entries 16
Contacts Statistic 16
TABLE OF CONTENTS
TABLE OF CONTENTS
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18 19
LINEHAUL R247
MESSAGES MESSAGES
Messages menu will show the total number of messages per folder.
When viewing message folders lists, the SND key will dial the
highlighted number; otherwise it will send the message.
The # key in messages is used to delete the highlighted message in
any folder without having to view it rst.
Note: Unsent Messages-youcannotsendorreceivemessageswhen
there is no network coverage.
The message will be saved and the send will be attempted again later
and an icon will show while there are still unsent messages.
Use Detail
Select this option to view the Phone Number that sent the message
and save to Contacts if required.
Predictive text
The phone does not support predictive text.
To change between UPPER, lower or Mixed (1st letter upper only)
case, use the * key.
To add a space after a word, use the # key.
Certainlettersofthealphabetareassignedtoeachofthe2-9number
keypads. Pressing a key in quick succession will rotate between the
choices.
To use 2 letters on the same key, a pause is required in between.
Eg to type the word hi : Press 44,pause and then 444.
View inbox
Your inbox folder will list all messages by Subject until they are
manually deleted.
The # key in messages is used to delete the highlighted message
without having to view it rst.
Options
The options for a highlighted or viewed message are:
Delete, Reply, Use Detail, Forward, Message Details, and Move.
SeeSettings/TextMessageSettingstoturnconrmdeleteon/off.
Replied messages will not contain the original text – use Forward
instead.
Inbox messages can be moved to the Archive Folder for saving when
Message folder is full.
New Message
The maximum number of characters that can be entered in a text
message is 160.
Options
The options for new message are:
Send to 1 or More, Save to Draft, Clear Text, Insert Contact Number,
Insert Contact Name, Insert Contact Detail, Insert Symbol.