BandLuxe C501 User manual

User Manual
BandLuxe
C500 Series
PN: 65006900011 Rev.D

Contents
Chapter 1
Getting Started 3
Chapter 2
Connecting 8
Chapter 3
SMS 11
Chapter 4
Setting 13
Chapter 5
Statistics & Information 16
Chapter 6
Q&A 18
Chapter 7
Important Safety Information and
Glossary 21

BandLuxe C500 series
Chapter 1
Getting Started

4
Chapter 1
Getting Started
What’s content
BandLuxe C5XX USB dongle modem
Features
●
●●
● C50x series : support 3.5G, HSPA+ and LTE
standard ( LTE/HSPA+/HSPA/WCDMA/
EDGE/GPRS)
C52x series : support LTE/EVDO Rev A
●
●●
● Support SMS Message
●
●●
● USB Interface
●
●●
● Support microSD/microSDHC storage
●
●●
● Support systems: Windows 7, Windows Vista,
Windows XP,
●
●●
● Does not interfere with other USB
peripherals
●
●●
● Multi language interface (English, French,
German, Italian, Spanish, Traditional
Chinese, Russian, Portuguese, Finnish,
Polish, Thai, Dutch and Arabic)
●
●●
● Plug & Play
Before You Install
Information
Before installing the C50X, we recommend obtaining the following
information from the SIM Card Mobile network operator:
Access Point Name (APN)
-For many carriers, the APN may simply be Internet.
Phone Number
-The Phone Number to dial to establish a network connection.
BandLuxe software helps input this number correctly.
Password (Optional)
-Some (but not many) carriers require a password.
Notice: BandLuxe C5XX is a radio device. Please
be aware to keep metal materials away from the
device.
Insert the SIM Card & microSD Memory Card
1. USB connector can be extended by shifting the switch
(fig. 1)
2. Remove the front cover.(fig. 2)
3. Follow the arrow direction insert the SIM card(fig. 3)
4. micro SD card reader is equipped. Golden color contact of
microSD card should be faced up to insert. (fig. 4).
*micro SD card is an optional purchased accessory.
5. Replace the front cover
Hardware Installation
With the SIM card properly inserted, the C5XX may now be installed
into the computer via USB port.
1. Insert the C5XX into the computer.
2. The LED should light up when connection is established, though it
may be obscured.

5
Chapter 1
Getting Started
Software Installation
The process and appearance of certain software elements in Windows
Vista will be somewhat different than in XP. These differences are
minor and should not limit the functionality of the C5XX in any way.
New Hardware Detection
Windows XP
Once the C5XX is connected, a dialog box should pop up from the
Toolbar Hardware Connection Icon. The device will be identified as the
BandLuxe C5XX LTE Utility.
Windows Vista / Windows7
In Vista, a pop-up window may appear. Click Allow to proceed.
After the first pop-up, all other aspects for software installation will be
identical in all compatible versions of Windows.
Software installation should proceed automatically. If it does not, it may
be initiated from My Computer, where the C5XX will be identified as a
CD-ROM device. Sometimes a restart will occur during installation. If it
does, reinitiate installation from My Computer.
Install Shield Wizard
Setup Language
Preparation
The C5XX will automatically use the appropriate language for your OS,
if available.
Welcome
The Setup Wizard window opens automatically. The first page contains
OS compatibility and legal disclaimers. Click Next to continue.

6
Chapter 1
Getting Started
License Agreement
Click I accept the terms in the license agreement > Next to
continue.
Select Installation Folder
Click Change to manually select a folder.
Change Current Destination Folder
Highlight the folder and click OK to select it. Click Cancel to close the
Browse window.
Confirm Installation
Click Back to change any preceding information or settings. Click
Install to begin installation.
Installation
Installation time will depend on variable computer.
Installation Complete
When installation is completed, click Finish to exit. The Connection
Manager will open automatically

Chapter 1
Getting Started
Home Screen
1. Signal Strength
2. Minimize
3. Radio Technology
4. Mobile Network Operator
5. Connection Status
6. Connection Time Elapse
7. Total Data Uploaded
8. Total Data Downloaded
9. Menu
10. Home Screen
11. Connect/Disconnect
12. Close
Note: The Home screen only indicates LTE
(internet) connection
status. After installation, the C5XX
automatically initiates SMS
functions upon successful connection to the computer. Text mes
can be sent or received, even if the Home screen indicates no
connection.
Menu Screen
SMS: Text message folders such as Inbox, Draft,
e
Setting:
General, SMS, SIM, Radio and Network preferences.
Statistics: Upload/Download graphs, totals
and connection log.
Contacts:
SIM Card, Outlook and dongle contact lists
Profile: Connection profile setup/options.
Information: IMEI, software, firmware version
, and model name.
Getting Started
(internet) connection
automatically initiates SMS
functions upon successful connection to the computer. Text mes
sages
can be sent or received, even if the Home screen indicates no
e
tc.
General, SMS, SIM, Radio and Network preferences.
and connection log.
SIM Card, Outlook and dongle contact lists
, and model name.
1
8
7
2 12
11
10
9
5
4
6
7
3

BandLuxe C500 series
Chapter 2
Connecting

Chapter 2
Connecting
Establishing a Connection
With the C5XX installed, an online connection
can be
The C5XX
will automatically scan your system and create a default
profile, which should work in the vast majority of cases. To test it,
simply click the Connect button.
Connection should take about 5 seconds. When established, the
Home screen should show
Connected, with the onscreen clock
running and the DownLoad/UpL
oad tallies running. The toolbar icon
will also change color to indicate the connection protocol (same
as LED indicator). See Specifications for details.
If connection is unsuccessful, check if
the device and SIM card are
properly connected and inserted. If they are, a new internet profile may
need to be created.
Create a Profile
1. Click Menu > Profile
. The profile menu will contain the default
profile, showing the
operator's name of the SIM card
2. Click New
to create a new profile. Depending on the carrier, all
spaces may not need to be filled to proceed.
3. Choose a Profile Name
. The name is arbitrary and is helpful when
different connection methods are available.
4.
Inquire with the Mobile network operator (SIM carrier) as to whether
the User Name and Password are required.
5. The Password
can be any combination of letters, numbers or
symbols and is case sensitive.
6. Enter the Access Point Name (APN)
supplied by
carrier.
can be
ready to use.
will automatically scan your system and create a default
profile, which should work in the vast majority of cases. To test it,
Connection should take about 5 seconds. When established, the
Connected, with the onscreen clock
oad tallies running. The toolbar icon
will also change color to indicate the connection protocol (same
the device and SIM card are
properly connected and inserted. If they are, a new internet profile may
. The profile menu will contain the default
operator's name of the SIM card
.
to create a new profile. Depending on the carrier, all
5
. The name is arbitrary and is helpful when
Inquire with the Mobile network operator (SIM carrier) as to whether
can be any combination of letters, numbers or
supplied by
the SIM card
7.
Enter the phone number for establishing the wireless connection,
supplied by the SIM card carrier; click
8. On the Profile
window, click the newly created profile and then click
Default. Click OK
to set this profile as the
can be connected).
9. The BandLuxe C5XX
is now ready for a wireless connection. Click
the Connect icon to establish
. Connection should take about 5
seconds. When established, the Home screen should s
Connected
, with the onscreen clock running and the
UpLoad tallies counting.
Note:
If you switch to a different SIM card, the default profile will no
longer be valid. You will have to create a new profile in the
manner just described.
If you
information necessary to create a new profile,
reinstall the BandLuxe
software. The new default profile should
work for the new SIM card
Choose a Profile
Different profiles may be needed, depending on
1. Click Menu > Profile.
2.
Highlight the desired profile and click
3. Click OK
on the confirmation window if this is the desired profile.
4. The word YES
will appear next to the default profile.
9
Enter the phone number for establishing the wireless connection,
supplied by the SIM card carrier; click
Save.
window, click the newly created profile and then click
to set this profile as the
default (only the default
is now ready for a wireless connection. Click
. Connection should take about 5
seconds. When established, the Home screen should s
how
, with the onscreen clock running and the
DownLoad/
If you switch to a different SIM card, the default profile will no
longer be valid. You will have to create a new profile in the
If you
can not access to all the
information necessary to create a new profile,
just uninstall and
software. The new default profile should
Different profiles may be needed, depending on
changeable location.
Highlight the desired profile and click
Default.
on the confirmation window if this is the desired profile.
will appear next to the default profile.

Chapter 2
Connecting
Profile Properties
In the Profile window, click Edit
to adjust the default profile. To adjust a
non-default profile, highlight it and then click Edit
. Click
Edit window to view the Properties menu, General
Tab.
Get the latest APN List Database
The Profile provides the APN List Update functi
on. When the network
connection is established, theAPN List will be updated after clicking
this button.
to adjust the default profile. To adjust a
. Click
Detail on the
Tab.
on. When the network
connection is established, theAPN List will be updated after clicking
General
Connect using
If other modems are available, they will be listed here. Click
to adjust the BandLuxe
modem settings.
Phone number
Check Use dialing rules
to access the
add more specific dialing information such as
current region,
area & carrier code
number.
Click OK when completed.
This and other Properties
menu tabs are generic to the Windows OS
and will not be discussed further.
Connecting & Disconnecting
If a default profile has been selected, a connection can be made or
ended at any time by clicking the Connect button on the
However, connection status will not be obvious unless the Home
screen is displayed. The
Statistics
clearly display connection status.
10
If other modems are available, they will be listed here. Click
Configure
modem settings.
to access the
Location Information window to
add more specific dialing information such as
tone/pulse dialing,
area & carrier code
, and outside line access
menu tabs are generic to the Windows OS
Connecting & Disconnecting
If a default profile has been selected, a connection can be made or
ended at any time by clicking the Connect button on the
Menu screen.
However, connection status will not be obvious unless the Home
Statistics
or Signal Information windows also

BandLuxe C500 series
Chapter 3
SMS

12
Chapter 3
SMS
The Connection Manager allows the standard SMS options as any
other mobile devices. The related information, including Contact’s
name, number, body text and the stored date of each message in the
Inbox, Outbox, Sent and Draft folders will be displayed..
Inbox
It contains received messages. Save, Delete or Reply to Inbox
messages by highlighting them and pressing the appropriate button.
Highlight a message to make it scroll open above. Unread messages
are closed envelopes while read messages are opened.
Sent
It contains all successfully sent messages. Highlight a message and
press Delete to erase it.
Outbox
It contains completed but unsent messages. Send or Delete messages
by highlighting them and pressing the appropriate button.
Compose
It contains all tools for creating messages.
To: Contains the Phone Number of the recipient.
Message Body: Key in the content.
Press to see contact lists.
- SIM Card Contacts
- Outlook Contacts
- C5XX Contacts
Highlight a Contact and click Select to choose it. Click Exit to return to
the Compose screen.
Click Template to view all stored templates, or create/delete one.
Highlight a template and click Select to insert it into the message.
Click New to create a new template. Click Save to add the new
template to the list of existing ones. Click Cancel to return to the
Template list window.
Highlight a template and click Delete to erase it.
Draft
It contains saved but unfinished messages. Highlight a draft and click
Edit to send the message back to the Compose window.

BandLuxe C500 series
Chapter 4
Setting

14
Chapter 4
Setting
General
Check Auto connect on startup to have the C5XX connect to the
internet automatically during startup.
Language
The Connection Manager offers multi languages interface. To choose
a language, click the menu to highlight and select a language. Click
Save to implement the chosen language. The Connection Manager
will then return to the Home Screen with the chosen language.
Connection Mode
There are two options for connecting to the internet by using NDIS or
Modem. The default setting is in NDIS mode.
SMS
Preference
New SMS Notify: Check to be notified when a new text message
arrives. If enabled, the Toolbar Connection Manager Icon will change
to an Envelope Icon. An envelope icon will also appear in the upper left
corner of the Home screen when a new message arrives.
SMS Service Center
Use default number in phone: Uncheck to manually input service
center number.
Click Save after making any changes.
SIM
Enable/Disable or change the SIM card Personal Identification
Number (PIN). Press Apply after making any changes. A SIM card
must be inserted for this function to be activated.
If a PIN code is enabled, it will be asked during SIM card initialization.
After 3 incorrect PIN code entries, the SIM card will be locked. Contact
your operator to unlock it.
Radio
Dual Mode- Features various network search options. Note thatAuto
mode is the default setting. The default preferred sequence is
LTE>WCDMA>GSM.
After making changes to either, click Apply.
Notice: data transferring will be disconnected when
you apply new “Radio” setting.

Chapter 4
Setting
Network
Network Selection
Standard (auto)
Search for networks in the order specified in the
Prefer list. Click Standard (auto) > Next
to view and adjust the
list.
The top list is the Prefer
list; the bottom lists all available networks.
Click Scan
to bring up the list of all available networks.
In the Prefer
list, highlight a network and click the up arrow to the left to
move it up the list (increase its preference); clicking the down arrow
does the opposite. Clicking the red icon removes the highlighted
network from the Prefer list.
In the bottom list, highlight a network and click the up arrow above to
move that network to the Prefer list.
If changes are made, click Save.
Manual
Choose a network from all the available. Click
Manual
the list. Highlight a network and click Select
. If no change is needed,
click Cancel.
Note that Network
can only be accessed when the
connected to a network.
Search for networks in the order specified in the
to view and adjust the
Prefer
list; the bottom lists all available networks.
to bring up the list of all available networks.
list, highlight a network and click the up arrow to the left to
move it up the list (increase its preference); clicking the down arrow
does the opposite. Clicking the red icon removes the highlighted
In the bottom list, highlight a network and click the up arrow above to
Manual
> Next to see
. If no change is needed,
can only be accessed when the
C5XX is not
IP
The device can set priority of
IPV4 or IPV6. It
preferred IP.
Click Detai
l to choose PDP Type to
Click Optimize can change MTU
setting
15
IPV4 or IPV6. It
’s allowed to choose
l to choose PDP Type to
IPV4, IPV6 or both.
setting
.

BandLuxe C500 series
Chapter 5
Statistics & Information

17
Chapter 5
Statistics & Information
Statistics
The Statistics screen displays a graph of recent upload and download
activities. If there is no data shown, the C5XX is disconnected. Click
Menu > Statistics.
Time: Elapsed Connection Time
- Returns to zero upon disconnection
- Reset does not affect it
Max: Maximum Throughput
Download: Current Downloading Throughput
Upload: Current Uploading Throughput
Click Reset to end the current graphs and start over. This will not affect
the actual connection.
Connection log
Click Menu > Statistics > Connection log to see data counting by
each connection status and accumulated connection status
Each data counting
- DateTime: The date and time of connection log
- Operator: Telecom network operator
- Download(KB): Downloaded Throughput
- Upload(KB): Uploaded Throughput
Accumulated data counting
- Download: Total Downloaded Throughput
- Upload: Total Uploaded Throughput
Click Reload to reload the latest data information. Click Clear to
clear all data counting information
* The data counting here is only for reference, please check
operator for real data throughput if any.
Information
The Information screen offers version or signal specifications. Click
Menu > Information.
About
Click Menu > Information > About tab to see version data.
IMEI: International Mobile Equipment Identity number
Version: Connection Manager Software Version
F/W Version: Firmware Version
Model: Model name

BandLuxe C500 series
Chapter 6
Q&A

Chapter 6
Q&A
Q:
Why does the Home screen display
Device ?
A: Make sure that the C5XX
is plugged in/inserted correctly. If it is, and
No Device is still displayed, check the LED.
If the LED is not lit, the problem could be:
- The USB port is not activated. Check the
Device Manager
Q:The Home screen is stuck on
Initial SIM Card
what should I do?
A: Replug/reconnect the C5XX
. If this does not work, restart the
computer. If reconnection doesn’t make the
C5XX
the SIM card, which may have a poor connection or be locked.
Q:
The SIM card is working, so why can’t the
C5XX make a connection?
A: Check the profile information; click Menu >
Profile
for details.
If profile setting is
in order, the radio or network setting may need
adjustment. Click Menu > Setting. See
Chapter 4
Radio and Network settings
are in order, please check the signal
strength indicator in the upper left corner of the
Manager.
Q:
How do I import contacts into the Connection
Manager?
A: Click Menu > Contacts >
- Import from the SIM Card.
- Import from Outlook.
- Import from the C5XX Contacts folder.
Signal
Strength
Indicator
Why does the Home screen display
No
is plugged in/inserted correctly. If it is, and
Device Manager
.
Initial SIM Card
,
. If this does not work, restart the
C5XX
activate, check
the SIM card, which may have a poor connection or be locked.
The SIM card is working, so why can’t the
Profile
. See Chapter 2
in order, the radio or network setting may need
Chapter 4
for details. If
are in order, please check the signal
Connection
How do I import contacts into the Connection
Q: C
an I prevent others from using my
A: Yes. Click Menu > Setting >
SIM
PIN code.
Q:
Why do some SMS text symbols display
incorrectly on the
receiving phone?
A:
This is related to the different decoding schemes used by various
mobile phones
. Known problem symbols include:
~ ! @ # $ % ^ & * ( ) _ + ` -
= { } | : “ < > ? [ ]
Q:The Install
Shield Wizard does not
automatically pop-up
when I first plug in the
C5XX , what should
I do?
A: In My Computer
, right click on the drive with the Connection
Manager icon and select AutoPlay. This should initiate the Install
Shield Wizard.
BANDLUXE C5XX
(H:)
19
an I prevent others from using my
C5XX ?
SIM
to enable or change the SIM card
Why do some SMS text symbols display
receiving phone?
This is related to the different decoding schemes used by various
. Known problem symbols include:
= { } | : “ < > ? [ ]
\ ; ‘ , . /
Shield Wizard does not
when I first plug in the
I do?
, right click on the drive with the Connection
Manager icon and select AutoPlay. This should initiate the Install
(H:)

20
Chapter 6
Q&
A
Q:My computer cannot boot with the C5XX
connected. Why?
A: As discussed in Chapter 1, during installation the C5XX is
displayed in My Computer as a portable storage device.
The computer treats the C5XX as if it were a CD drive. Therefore, your
computer may be trying to boot from it, as if it were expecting a Boot
CD. Disconnect the C5XX before booting.
Q:How do I view the .pdf Quick Start Guide and
User Manual?
A: Click Start > Programs > BandLuxe > Mobile Broadband Utility
and choose either document. Both files require Adobe Acrobat
6.0+.
Q:The Connection Manager is having troubles
running on Vista. What should I do?
A: You may have a problem with Vista’s user control functions.
1. Open the Connection Manager folder.
2. Right click CManager.exe > Properties > Compatibility tab.
3. Check Run this program as an administrator.
4. Click Apply > OK.
Q:What microSDHC
TM
card tested in the
BandLuxe C50X?
A: BandLuxe C5XX have microSDHC reader and support up to 16GB
microSDHC cards. Due to the availability of microSDHC cards, we
recommend SanDisk microSDHC cards.