Thrane&Thrane imarsat EXPLORER 300 User manual

EXPLORER
™
300
USERMANUAL
Thrane & Thrane A/S • [e-mail] • www.thrane.com

TT 98-123571-E
ii
TT-3705AEXPLORER
®
300
Document number: TT 98-123571-E
Release date: 7 June 2007
Informationinthisdocumentissubjecttochangewithoutnoticeanddoesnotrepresentacommitmenton
thepartofThrane&ThraneA/S.
Copyright
© 2007 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
• EXPLORERisaregisteredtrademarkofThrane&ThraneA/S.
• WindowsandOutlookareregisteredtrademarksofMicrosoftCorporationintheUnitedStatesandother
countries.
• InmarsatisaregisteredtrademarkoftheInternationalMaritimeSatelliteOrganisation(IMSO)andis
licensedbyIMSOtoInmarsatLimitedandInmarsatVenturesplc.
• Inmarsat’s product names are either trademarks or registered trademarks ofInmarsat.
• Otherproductandcompanynamesmentionedinthismanualmaybetrademarksortradenamesoftheir
respectiveowners.
Company Addresses
www.thrane.com
Thrane&ThraneA/S
Lundtoftegårdsvej93D
DK-2800Kgs. Lyngby
Denmark
T: [phone]
F: [phone]
Thrane & Thrane AalborgA/S
Porsvej 2
DK-9200 Aalborg SV
Denmark
T: [phone]
F: [phone]
Thrane & Thrane Norge A/S
Bergerveien 12
PO Box 91
1375 Billingstad,
Norway
T: [phone]
F: [phone]
Thrane & Thrane, Inc.
509VikingDrive,SuitesK,LandM
VirginiaBeach,VA23452
USA
T: [phone]
F: [phone]
Thrane & Thrane Shanghai
Representative Office
28J Pufa Tower
588 Pudong Rd(S), Pu Dong
200120 Shanghai
P. R. China
T: [phone]
F: [phone]
China
USA
Denmark
Denmark
Norway

TT 98-123571-E
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Safety summary
Thefollowinggeneralsafetyprecautionsmustbeobservedduringallphasesof
operation,serviceandrepairofthisequipment.
Failuretocomplywiththeseprecautionsorwithspecificwarningselsewhereinthis
manualviolatessafetystandardsofdesign,manufactureandintendeduseofthe
equipment.Thrane&ThraneA/Sassumenoliabilityforthecustomer'sfailureto comply
with theserequirements.
Do not operate in an explosive atmosphere
Donotoperatetheequipmentinthepresenceofflammablegasesorfumes.
Operationofanyelectricalequipmentinsuchanenvironmentconstitutesadefinite
safetyhazard.
Keep away from live circuits
Operatingpersonnelmustnotremoveequipmentcovers.Componentreplacement
andinternaladjustmentmustbemadebyqualifiedmaintenancepersonnel.Donot
replace components with the power cable connected. Under certain conditions,
dangerousvoltagesmayexistevenwiththepowercableremoved.Toavoidinjuries,
always disconnect power and discharge circuits before touchingthem.
Do not service alone
Donotattemptinternalserviceoradjustmentsunlessanotherperson,capableof
renderingfirstaidresuscitation,ispresent.
Do not substitute parts or modify equipment
Becauseofthedangerofintroducingadditionalhazards,donotsubstitutepartsor
performanyunauthorizedmodificationtotheequipment.
Keep away from active antenna front
Thisdeviceemitsradiofrequencyenergywhenswitchedon.To
avoidinjury,keepaminimumsafetydistanceof0.6mfromthe
antennafrontwhentheEXPLORER300ison.Seealsothe
below section Antenna safetyinstructions.
Only use approved batteries from Thrane & Thrane
Use of non approved batteries may result in explosion, fire, electrical shock or injury.
Observe marked areas
Underextremeheatconditionsdonottouchareasofthe
EXPLORER300thataremarkedwiththissymbol,asitmay
resultininjury.

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safety instructions
Use only manufacturer supplied
Directional, with maximum gain of 10.5 dB reference to isotropic.
The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio
Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
The suppliedbythemanufacturermustbelocatedsuchthatduringradiotransmission,nopersonor
personscancomecloserthantheaboveindicatedminimumsafedistancetotheantenna,i.e.60cm.
TocomplywithcurrentFCCRFExposurelimits,theantennamustbeinstalledatorexceedingtheminimum
safedistanceshownabove,andinaccordancewiththerequirementsoftheantennamanufactureror
supplier.
Donotsubstituteanyantennaforthemodelssuppliedorrecommendedbythemanufacturer.Youmaybe
exposingpeopletoexcessradiofrequencyradiation.Youmaycontactthemanufacturerforfurther
instructions.

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Aboutthismanual
Aboutthis manual
Intended readers
ThismanualisausermanualfortheEXPLORER300.Thereadersofthemanualincludeanyonewhoisusing
orintendstousetheEXPLORER300.NospecificskillsarerequiredtooperatetheEXPLORER300.However,it
isimportantthatyouobserveallsafetyrequirementslistedintheSafetysummaryandintheAntennasafetyinstru
ctionsinthebeginningofthismanual,andoperatetheEXPLORER300accordingtotheguidelinesin
thismanual.
Manual overview
ThismanualmaynotalwaysreflectthelatestsoftwarefunctionalityofyourEXPLORER300.Toobtainthe
latestversion,pleasedownloaditfromtheThrane&ThraneExtranet,oracquireitfromyourdistributor.
This manual has the following chapters:
• Introduction containsanoverviewoftheBGANservicesandabriefdescriptionofthesystem.
• Gettingstarted explainshowtoinsertSIMcardandbattery,startuptheunit,pointtheantennaandenter
thePIN.Italsocontainsashortguidetomakingthefirstcall.
• Usingthedisplayandkeypad containsanoverviewofthedisplaymenusystemandexplainshowtouse
themenus.
• Maintenanceandtroubleshooting containsashorttroubleshootingguideandexplainshowtoupdate
software.Italsodescribesandliststhealarmmessagesthatmayappearinthehandset,andgives
informationonwheretogetfurtherhelpifnecessary.
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• Toemphasizewords.
Example: “Do not touch the antenna front during pointing”.
• Toindicatewhattheusershouldselectintheuserinterface.
Example: “Select Settings > Bluetooth and clickEnabled”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.
COURIER is used for the following purposes:
• Toindicatetextappearinginthedisplay.
Example:“theMainscreenshows READY ”.
• ToindicatelowlevelcommandssuchasATcommands.
Example:“Inyourterminalprogram,type ATD ”.

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Contents

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Safetysummary.....................................................................................iii
Antennasafetyinstructions.............................................................................iv
Aboutthismanual ............................................................................................v
Introduction
Welcome..............................................................................................................................1
Inthischapter............................................................................................................1
TheBGANsystem ....................................................................................................2
TheBGANservices ..................................................................................................4
FeaturesandinterfacesoftheEXPLORER
®
300.............................................. 5
Your EXPLORER
®
300terminal..............................................................................7
Matrixofservicesandcommunicationinterfaces............................................ 10
What’snext?...........................................................................................................10
Gettingstarted
Inthischapter..........................................................................................................11
Unpackingandassembling....................................................................................11
Placing theEXPLORER
®
300................................................................................15
Connectingcables .................................................................................................15
Powering theEXPLORER
®
300 ............................................................................17
Options for thestart-upprocedure................................................................ 18
Entering theSIMPIN .................................................................................... 20
Pointing ....................................................................................................... 21
UsingafixedEXPLORER
®
300(semi-fixedinstallation)................................. 26
Making thefirstcall ...............................................................................27
Makingthefirstdataconnection(LAN) ........................................................... 29
What’snext? ................................................................................................ 30
Usingthedisplayandkeypad
Inthischapter ............................................................................................... 31
Menuoverview.......................................................................................................31
Displayduringstart-up ..........................................................................33
Displaysymbols ........................................................................................... 34
Navigating the displayandkeypad............................................................... 35
Themenus .............................................................................................................36
Messagesmenu.....................................................................................................37
Connectmenu.............................................................................................. 38
Callsmenu ................................................................................................... 39
Settingsmenu .............................................................................................. 40

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Propertiesmenu........................................................................................... 43
Helpdesk ..................................................................................................... 45
Dynamicinformationinthedisplay..........................................................46
What’snext?...........................................................................................................47
Using
Inthischapter .............................................................................................. 48
General ...................................................................................................... 48
Tools for setupanduse ................................................................................ 48
Services ...................................................................................................... 49
Enabling or disabling .................................................................................. 50
Pairing ..................................................................................................................51
Whatispairing? ............................................................................................ 51
Pairingdevicesinwhichyoucanenterapasskey ............................................. 51
Usingaphone ............................................................................................. 52
Connecting ananalogphone........................................................................ 52
Connecting ahandset.................................................................................. 53
EnteringtheSIMPINusingaphone ................................................................ 54
MakingorreceivingaphonecallwiththeEXPLORER
®
300 ............................. 55
MakingacalltotheEXPLORER
®
300............................................................. 56
Dialingfunctions........................................................................................... 57
Usingacomputer ........................................................................................ 60
Choosinganinterfacefordataconnection...................................................... 60
Standard orStreamingdata.......................................................................... 61
Using theLAN.............................................................................................. 62
Using a computer........................................................................................ 64
Creating adial-upconnection....................................................................... 65
UsingtheEXPLORER™BluetoothHandsetcharger ..................................... 67
What’snext? ............................................................................................... 67
Inthischapter ............................................................................................... 68
Introduction .................................................................................................68
Theweb.................................................................................................................. 68
Accessingandnavigatingtheweb........................................................................... 70
EnteringtheSIMPINintheweb ................................................................................ 72
TheDashboard ....................................................................................................73
Overview................................................................................................................73
Terminalproperties................................................................................................ 73
Managingcallsanddatasessions........................................................................... 74
Pointing usingweb................................................................................................. 75

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Usingthephonebook ........................................................................................... 76
Generalusage........................................................................................................ 76
Editing phonebookentries..................................................................................... 77
Calllog .........................................................................................................78
Information ontotalusage...................................................................................... 78
Exportingthecalllog.......................................................................................78
Viewingthelistsofcalls...................................................................................79
Handlingmessages ....................................................................................................... 80
SendinganSMSmessagefromtheEXPLORER
®
300..................................................... 80
OptionsformessagesintheOutbox..........................................................................81
OptionsformessagesintheSentfolder..................................................................... 81
SendinganSMSmessagetotheEXPLORER
®
300 .......................................................... 82
Receivingamessage ............................................................................................. 82
OptionsfornewSMSmessages ........................................................................................ 83
OptionsforSMSmessagesintheInbox ................................................................... 83
Configuringmessagesettings .......................................................................................... 84
EXPLORER
®
300settings ............................................................................................. 86
AccessingtheEXPLORER
®
300settings......................................................................... 86
Powerupbehavior.................................................................................................. 86
Settingthedisplaybacklightandcontrast ................................................................ 87
Turningaudioindicatorsonoroff ..................................................................... 88
Enablingactivationofstealthmode ......................................................................... 88
Setting up ............................................................................................................. 89
Enabling/disabling................................................................................................. 89
Description ofdatasettings .......................................................................... 90
Configuring theLAN..................................................................................... 92
Configuring.................................................................................................. 95
Pairing......................................................................................................... 97
Configuring thePhone ............................................................................... 100
Setting upcallservices.........................................................................................101
Setting acommonAPN .............................................................................. 108
Settingthelanguage ................................................................................ 109
Properties,softwareuploadandalarmlist ............................................... 110
ViewingthepropertiesoftheEXPLORER
®
300............................................ 110
Uploadingsoftware ........................................................................................................ 111
Viewing theAlarmList ..........................................................................................114
Administration ...................................................................................................115
Accessing theadministrationsettings..................................................................115
UsingProfiles.......................................................................................................119
Using a TrafficFlowTemplate.................................................................... 122

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Introduction
Welcome
Congratulations on the purchase of your EXPLORER 300!
TheEXPLORER300isthesmallestandmostcompactBGANterminalintheEXPLORERfamily.Itis
abroadbandmobileterminal,providinghigh-speeddataandvoice
communicationviasatellitethroughtheBroadbandGlobalAreaNetwork(BGAN).
Justpluginaphone,laptoporPDA,orusetheBluetooth®interface,pointtheantennatowards
theBGANsatellite-andyouareonline.
Theflat,light-weightdesignoftheEXPLORER300makesiteasytocarrye.g.inthefrontpocketof
alaptopbag.
Applications include:
a. Internetbrowsing
b. E-mail
c. Phoneservices
d. Large filetransfers
e. Video conferencing andStreaming
f. VPN(VirtualPrivateNetwork)accesstocorporateservers
In this chapter
ThischaptergivesanoverviewoftheBGANsystemandservices,andintroducesthe
EXPLORER300.
It also gives an overview of the physical unit and its features and functions.