Telstra Wi-Fi 4G Advanced Pro X User manual

GETTING TO
KNOW YOUR
TELSTRA WIFI
4G ADVANCED
PRO X
telstra.com/wifi
13 2200
visit a telstra store or partner

WHAT’S
INSIDE
03 Safety first
05 Let’s get started
10 Getting connected
13 Monitoring your data usage
15 Wi-Fi home page
20 Extra features
27 Problem solving
31 Extra bits you should know
LET’S GET THIS SHOW
ON THE ROAD
Your Telstra Wi-Fi 4G Advanced Pro X has
been tested to the highest standards to
deliver you the best possible coverage
and speed experience on the network
without equal.
This guide will help you get connected
as quickly and as easily as possible. It’ll
guide you through installation and run
through all the handy extra features that
are included.
If all goes to plan you’ll be up and running
in no time, so you can get connected
whilst on the move.
2

SAFETY
FIRST
3
Please read all the safety notices before using this
device. This device is designed to be used at least
20 cm from your body. Do not use the device near
fuel or chemicals or in any prescribed area such as
service stations, refineries, hospitals and aircraft.
Obey all warning signs where posted.
Radio frequency safety information
The device has an internal antenna. For optimum
performance with minimum power consumption
do not shield the device or cover with any object.
Covering the antenna affects signal quality, may
cause the router to operate at a higher power level
than needed, and may shorten battery life.
Radio frequency energy
Your wireless device is a low-power radio
transmitter and receiver. When switched on it
intermittently transmits radio frequency (RF) energy
(radio waves). The transmit power level is optimised
for best performance and automatically reduces
when there is good quality reception. Maximum
power is only used at the edge of network coverage
so under most circumstances the power output is
very low. Under poor network conditions the device
transmits at a higher power, may get hot and have a
significantly shorter battery life.
Declaration of conformity –
specific absorption rate (SAR)
The wireless device is designed to be used at least
20 cm from the body. We declare that the product
detailed in this manual, and in combination with
our accessories, conform with the essential
requirements of The Radio Communications
Standard (Electro-magnetic IC Radiation
Human Exposure) 2003 and the Australian
Communications and Media Authority Section 376
of the Telecommunications Act 1997 when used at a
distance of not less than 20 cm from the body. The
worst case SAR result for 10g tissue size measured
at 15mm distances is 0.966 W/Kg.
ROHS declaration
(reduction of hazardous substances)
This device is compliant with the REACH Regulation
(Regulation EC No 1907/2006) and RoHS Directive
Recast (Directive 2011/65/EU). Batteries are
compliant with the Battery Directive (Directive
2006/66/EC). For up to date information about
REACH and RoHS compliance visit
consumer.huawei.com/certification
N14036
4

Your package contains the following:




LET’S GET
STARTED
Wi-Fi Name (SSID) and Wi-Fi Password
(Security Key)

device and are provided on the front screen when
powered on.

entered exactly as shown on the screen. The
default Wi-Fi credentials are also displayed on top
of the battery.

to your own preferences via the Wi-Fi home page.
See page 18.
56



Quick reference section
Default Wi-Fi Name
(SSID)
Displayed on the front
screen of your device
when powered on and
under the back cover.
Default Wi-Fi
Password
(Security Key)
Case sensitive and is
displayed on the front
screen of your device
when powered on and
under the back cover.
Wi-Fi home page http://m.home
Wi-Fi homepage:
username
password
admin
admin
Restore Defaults To reset your device hold
down the Reset button
located under the back
cover until the display
turns off. This will restore
default passwords.
YOUR TELSTRA WIFI
4G ADVANCED PRO X
Menu Power
Charger/USB port
78
Press the Menu Button to scroll through the
Menu and use the Power Button to select.
From the Menu you can view device info
including Wi-Fi Name and Password, view
Wi-Fi Bands, enter Wi-Fi Protected Setup
(WPS) and update device software.

The device indicator panel shows you the status of

GETTING
CONNECTED
1. Insert sim card

Check to make sure. To remove back cover use
thumb catch on the bottom of the device and
gently lift off.

chip facing down. Push the SIM card in until it
clicks into place.

pops out.
Signal Strength
Internet
Connected
Data Usage
Meter
Wi-Fi
Credentials
Battery Level
Number of
users connected
New Message
micro SIM
micro SD
910

2. Switch on your Telstra Wi-Fi
4G Advanced Pro X

until the screen lights up.
3. Search for wireless networks

enabled and search for wireless networks. Refer to
your Wi-Fi enabled device manual for further details
on searching for wireless networks.


screen. Note your Password is case sensitive.
4. Ending your session

your computer or other device.
11 12

On-device Data Usage Meter
Your device includes an on-screen meter which
displays amount of data used and remaining days
left till your data usage is refreshed.
Please note that the usage meter may take up to
48 hours to update.
You will be notified when you have reached 50%, 85%
and more than 100% of included data. Notifications
will pop up intermittently, switching between the
homescreen and notification.
MONITORING
DATA USAGE
13
Device Home page usage meter
The status bar at the top of your Wi-Fi home page
shows a data usage meter similar to the one
displayed on your device which shows amount of
data used and remaining days left till your data
usage is refreshed.
This status bar will also notify you when your
usage has reached 50%, 85% and more than 100%
of included data.
14

You can manage your device settings and monitor
data usage via your Wi-Fi home page. You can only
access the Wi-Fi home page while connected to the
device’s Wi-Fi network.
Login to your Wi-Fi home page

and follow Step 2 onwards for details.
http://m.home
in the address bar.

login field and click 
User Name: admin
Password: admin
For full details on using your Wi-Fi home page
click on Help.
WI-FI
HOME PAGE
15
Getting the most from your Wi-Fi home page
The status bar at the top of the page shows icons
displaying network, messages, connected users
and battery life.
In addition you can also monitor data usage and
receive notifications of software updates and
data usage.
16

Quick setup wizard
Use the Quick Setup Wizard to change key settings
including Wi-Fi Name (SSID) and Wi-Fi Password
(WPA pre-shared key/Security Key).
How to change Wi-Fi Password (security key)
and/or Wi-Fi Name (SSID)



pre-shared key or input a new Wi-Fi Name into the
field SSID, then click Apply.
If changing your password please ensure you keep a
record of it and store in a safe place.
17 18

Using an external antenna
Using an external antenna may be recommended
in areas of lower coverage to improve your device
performance. Mimo Dual TS9 antennas are available
from your retailer. Insert the connector carefully to
avoid damage to your device.
EXTRA
FEATURES
How to change Wi-Fi home page password



click Apply.
19 20
Please Note: The Wi-Fi home page username
cannot be changed from the default ‘admin’.

Software updates
Updating your device software when updates are
available helps to ensure your device continues to
give maximum perfomance.
Automatic software updates

automatically.

Download now or select ‘Later’.

the steps to manually update.
Manually checking for software updates

the Menu Button.

options until you highlight ‘Check for Update’.
Use the Power Button to select this option.

update is available you can either ‘Download Now’ or
select ‘Later’.

steps to update.
21 22
Important: When downloading updates,
standard data charges apply.

International roaming
You can use your Telstra Wi-Fi 4G Advanced service
while overseas. International Roaming is available
by calling Telstra on 13 2200.
It is important to note that different charges apply
when using your Telstra service overseas and that
any monthly allowance included with your Telstra
plan excludes use while overseas. For a full list of
available countries and charges, go to
telstra.com.au/roaming
Using a memory card
To use the device as a portable storage drive insert a
microSDHC card up to 32GB:

then replace back cover.

the USB cable supplied and the memory card will
display as an external drive.

and pops out.
23 24
You can enable SD Card sharing on your device
so multiple users can access SD card contents.
From the Wi-Fi home page select the Sharing
tab to enable either Web Share or USB mode.
micro SIM
micro SD

Battery Booster
You can use your device to boost another device’s
battery (such as a tablet or a handset) using the
Booster cable provided.
To use this feature:



Booster cable.


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Symptoms Possible Problems/
Solutions
I cannot access
the internet at all
Check the LCD display
status. Make sure you have
network coverage in your
area. Check that your SIM
card is active and enabled
with data services. Please
wait 1–2 minutes for the
device to initialise. Confirm
there is available credit
and that no other internet
connections are active. Also
try switching your device off
and on and restarting your
PC or Wi-Fi device.
The download
or upload speeds
are very slow
The speed is dependent
on signal strength. Check
your signal strength and
network type.
PROBLEM
SOLVING
Symptoms Possible Problems/
Solutions
I secured my
device and
have lost my
password(s)
Reset your device to factory
defaults to erase all stored
passwords and encryption
settings. From the powered
up state: To reset your device
hold down the reset button for
12 seconds located under the
back cover. This will restore
default settings.
My battery has
not charged
while in use and
connected to
the charger
In low coverage or high data
transfer modes the internal
temperature of the device
can rise above 45°C. In these
conditions the battery
cannot be charged due to
safety limits with Li-ion
battery technology.
The signal
indicator
is always low
This indicates poor reception.
Try moving the device to
another location near
the window.
For more help topics chat to us at livechat.telstra.com
27 28

Network and
Frequency Band
4G CA 1800+700 MHz
4G 700/900/1800/2100 MHz
3G 850/2100 MHz
Wi-Fi working range Approx 25m radius in free space
Wi-Fi Connections Supports up to 10 users
Dimensions (W×H×D) 106 x 66 x 15.9mm
Weight 145g
microSD™ or
microSDHC™ card
Up to 32GB
Standby time Up to 500 hours
Operating Systems Windows®8, Windows®7,


Technical specifications Warranty and support

registration, account and billing information,
network services

livechat.telstra.com

service information.

at http://www.huawei.com.au
29 30

EXTRA BITS
YOU SHOULD KNOW
Coverage
The Telstra Mobile Network offers 4G in all capital
CBDs and associated airports, many surrounding
suburban areas and in over 100 regional areas.
You’ll automatically switch to our fastest available
3G in other coverage areas around Australia. Check
coverage at telstra.com/coverage
Network lock
Your device is Network unlocked. Please check your
network provider to see if your device is compatible
on other networks.
Windows is a trade mark of the Microsoft group of
companies. The spectrum device is trade mark of
Telstra Corporation Limited. ™and ®are trade marks
and registered trade marks of Telstra Corporation
Limited, ABN 33 051 775 556.
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