Bang & Olufsen BeoCenter 2 MK II User manual

BeoCenter 2 MK II
Type 2802, 2825, 2526, 2827, 2828, 2829, 2830, 2831,
2832, 2833, 2834, 2835, 2836, 2837, 2838
From serial no. 19368112
Service Manual
English
German, French, Italian, Spanish, Danish, Dutch and Japanese versions
are available in the Retail System
This Service Manual must be returned
with the defective parts/back-up suitcase !

CONTENTS
Survey of modules ........................................................................................ 1.1
How to service .............................................................................................. 1.2
PIN-code ....................................................................................................... 1.3
Warnings ...................................................................................................... 1.5
Adjustments ................................................................................................. 2.1
Service menu ................................................................................................ 3.1
Service tips .................................................................................................... 4.1
Replacement of modules ............................................................................... 5.1
Specification guidelines for service use .......................................................... 6.1
Overall blockdiagram .................................................................................... 7.1
Wiring diagram ............................................................................................. 7.3
Available parts .............................................................................................. 8.1

BeoCenter 2 MKII – Master Unit
PCB2 Top Interface
PCB3 Clamper Light
PCB4 IR receiver two (right)
PCB5 IR receiver one (left)
PCB7 Keyboard left/right
PCB8 Keyboard left/right
PCB9 Display
PCB77 DVD Main Board Assy
PCB95 DVD Traverse Mechanism
BeoCenter 2 – Socket Unit
PCB6 µP H8-4
PCB10 AV panel DAB
PCB37 DAB module
PCB50 Analog sound engine
PCB60 SMPS
PCB85 Tuner EU/US/JPN
Survey of modules 1.1

How to service
Front line service
Both the Master and the Socket Unit has been developed for simple module
exchange to follow the on-site service strategy. Module exchange is possible on-site,
at the dealer or in the service workshop whatever is most convenient in each case.
For on-site service a back-up suitcase must be used.
Module exchange is the recommended way to perform service, due to the fact
that most of the modules are multi layer based, and most of the circuits are on a
single main PCB.
An electrical fault symptom can be removed during one visit to the customers
home if you bring a BeoCenter 2 back-up suitcase with you.
Is it a mechanical symptom, the particular part must be brought with you
separately.
The Socket Unit and the Master Unit must be connected when testing, because
the Socket Unit contains the power supply.
Service documentation
Service documentation for BeoCenter 2 will be a Service Manual with part nos. for
the back-up suitcase, electrical and mechanical parts, user’s guides etc.
1.2 How to service

Converting mains voltage supply
The Master Unit has only one variant for all markets.
The Socket Unit has separate type nos. for each market, due to country approvals.
The mains voltage is determined by the type nos. of the Socket Unit, there are
only two internal mains voltage settings (a jumper) on the SMPS, 100/120V and
230/240V AC. (X103, when mounted = 100/120V).
Use the ServiceTool to reprogramme the DVD region code and tuner setup.
The only variant on the Master Unit : 2802
The variants on the Socket Unit :
Type no. Area Region Mains Voltage Market
2825 EU2 DVD region 2 230V Austria, Belgium, Croatia,
Czech Repub., Denmark, Egypt,
Finland, France, Germany, Greece,
Holland, Hungary, Israel, Italy,
Lebanon, Norway, Oman, Poland,
Portugal, Qatar, Saudi Arabia,
Slovak Rep., Slovenia, Spain,
Sweden, Switzerland, Turkey
2826 EU3 DVD region 3 240V Indonesia, Malaysia, Singapore,
Thailand
2827 EU4 DVD region 4 230V Argentina, Chile, Peru, Uruguay
2828 EU5 DVD region 5 230V Morocco, Russia
2829 GB2 DVD region 2 230V Bahrain, Kuwait, South Africa, UK,
United Arab Emirates
2830 GB3 DVD region 3 230V Hong Kong
2831 US1 DVD region 1 120V Canada, USA
2832 US4 DVD region 4 120V Brazil, Mexico
2833 JP2 DVD region 2 100V Japan
2834 AU4 DVD region 4 240V Australia, New Zealand
2835 TW3 DVD region 3 110V Taiwan
2836 KR3 DVD region 3 110V Korea
2837 LA4 DVD region 4 230V Argentina, Chile, Peru, Uruguay
2838 CH6 DVD region 6 230V China
DVD Region setup
First time the Master Unit is connected to the Socket Unit, and powered, the DVD
region code is set, and stored.
How to service 1.3

PIN-code
The product has a 4 digit PIN-code, of the user´s own choice, which must be entered
if the product has been disconnected from the mains for 15-30 min.
If the PIN-code is activated, and the product has been without mains for 15-30 min.,
the user will be asked to enter the 4 digit PIN-code when the product is switched on.
Before the product is handed in to service it is a good idea to ask the customer to
deactivate the PIN-code.
The PIN-code is activated when the product is shipped from Bang & Olufsen.
Refer to the user guide for further information.
PIN-code active prior to service
If the PIN-code is not deactivated prior to service you must use the Service code to
unlock the product.
Service code
The service code
- unlocks the product, but does not affect the pin-code setting
- gives you 12 hours service time
Entering the Service code
1. When the product asks for PIN-CODE press and hold lfor 3 seconds.
2. The Master code menu appears.
3. Enter the Service code: 1 1 1 1 1.
Important notice concerning Service time
The service time is active as long as the product is connected to the mains, including
Standby.
To obtain maximum service time:
Only connect the product to the mains while you are performing actual service on
the product.
When the service time is expired, the product can only be unlocked by entering
the PIN-code or the Master code.
Registration of the modules
The modules will be registered to the product in the following situations:
- the product has been connected to the mains for more than 12 hours, including
Standby time.
- the PIN-code is activated or deactivated.
PIN-code deactivated by customer prior to service
With the PIN-code deactivated prior to service you must be aware of the modules
will be registered to the product in the following situations:
- the product has been connected to the mains for more than 12 hours, including
Standby time.
- the PIN-code is activated or deactivated.
The registration of modules in the product can only be changed at Bang & Olufsen.
1.4 PIN-code

PIN-code 1.5
Activate the PIN-code
Select the SETUP menu.
Press ltwice and then STOP to bring up the PINCODE SETUP menu.
Enter the 4 digit Pin-code. Re-enter the code to confirm it and press GO.
If you want to change or delete the PIN-code, enter the correct PIN-code and press GO.
It is now possible to change the PIN-code or delete the PIN-code.
Enter the PIN-code
If the PIN-code is activated and the product is disconnected from the mains for
more than15-30 minutes, a PINCODE menu appears as soon as the product is
switched on.
Enter the PIN-code, and the product starts again.
If the PIN-code has been forgotten
If the PIN-code has been forgotten the only way to unlock the product again is by
entering a 5 digit Master-code.
The Master-code is ordered by sending a request via the Retail System.
When the product prompts for a PIN-code, press and hold ldown to bring up the
MASTERCODE menu.
Enter the Master-code and press GO. This will deactivate the PIN-code and
reactivate the product.
Product locked by PIN-code
The product is locked by PIN-code when:
- The PIN-code is activated and the mains is disconnected for more than 15- 30
minutes.
The product is unlocked when the PIN-code is entered.
The PIN-code counter is set to 5 attempts within 3 hours.
When a wrong PIN-code has been entered 5 times within 3 hours, the product
cannot receive any commands for a period of 3 hours.
After this period the PIN-code counter is reset.
The product must be in standby mode to activate the timer.

Warnings
ESD
When electrical replacements or disassembly is taking place, use a ESD-mat. The
internal electronic are very sensitive to static electricity.
When mains voltage on the BeoCenter 2 is required, remove the connection from
the BeoCenter 2 to the ESD mat.
Laser exposure
The BeoCenter 2 contains a laser system and is classified as a class 1 laser product.
The BeoCenter 2 must only be opened by qualified personal only.
General Warnings
Wear cutton cloves to avoid any fingerprints on the product.
The aluminium and display surface on the product is very sensitive, so handling
should be done with great care to avoid damage. When transporting the
BeoCenter 2 it is recommended to use the product cover, part no. 3375021.
The interface cable is very sensitive to sharp bends and other large mechanical
influence. Also be sure that the plugs in each end, are connected correctly.
Cleaning
Clean the BeoCenter 2 surfaces using a lint-free cloth which you have wrung
firmly in lukewarm water.
Never use alcohol or other solvents to clean any parts of the BeoCenter 2.
STATIC ELECTRICITY
MAY DESTROY THE
PRODUCT
1.6 Warnings

Adjustments
Digital Audio Broadcasting (DAB)
The DAB module (type 2203) for the BeoCenter 2 Socket Unit will automatically
adapt to the band and frequency table preprogrammed in the application software
for the particular Socket Unit type number. If the band and frequency table setup
from the factory do not correspond to the particular country where it is used, the
PC-based ServiceTool program must be used.
DAB aerial
Select a channel transmitting a DAB mutiplex signal. Position the aerial to maximum
signal level.
Keyboard: Press “LIST” pselect “SETUP” n“RADIO” p“DAB AERIAL ADJUSTMENT”
then press GO.
Beo4 remote control: Press “MENU” pselect “SETUP” n“RADIO” p“DAB
AERIAL ADJUSTMENT” then press GO.
Watch the indicator bar on the display while adjusting the DAB aerial. The white
fields indicates minimal risk of signal drop-out.
DAB DRC
Dynamic Range Control “DRC” appears in the lower right-hand corner of the
display if transmitted with the DAB program and DRC is not set to OFF. DRC in
nominal ‘NOM’ or ‘MAX’ position reduces the signal level between the weakest
and the strongest signal and thereby compensates for disturbance from the
surroundings. See more information in the Users guide.
Adjustments 2.1

2.2

Service Menu
There are two ways to enter the service menu, either by the keyboard or the Beo4
remote.
Keyboard: With the BC2 turned on, press “list” -> “Setup” then press nand
within 3 sec. Press 0 0 GO.
Beo4 remote: With the BC2 turned on, press “menu”-> “Setup” then press nand
within 3 sec. Press 0 0 GO.
Note you have entered the service menu, and have the following options:
Select wanted menu using general menu navigation rules.
1. SW Versions
2. Error List
Select from the list NVMEM errors or VMEM errors.
The NVMEM and the VMEM menu has the same layout, each menu will display
the last 15 errors. 1 is NVMEM (non volatile memory) and 2 is VMEM (volatile
memory). The errors in NVMEM are stored permanently, and can be used if BC2
has been disconnected from mains after an error has occurred. The VMEM only
stores errors that have occurred after BC2 has been connected to the mains.
Service menu 3.1
.. Service Menu
1 SW Versions…
2 Error List…
3 Product ID…
4 Service Counters…
5 Default Settings
6 Keyboard Test…
7 Loader Lock
8 DVD Service
9 DAB service display
...SW Versions
1 AP 2.00a
2 OS 12.11a
3 IOP 22.00a
4 FM Tuner 0.90a
5 DAB Tuner 1.9-1
6 Master Unit 2.00a
...Error List
1 NVMEM
2 VMEM

1 4F 00000002 10/11/02-09:35:21
Date and time parameter will scroll according to general rules for the error, the
cursor points to.
By pressing na more detailed view of the corresponding error is shown.
Pressing lreturns to Error List.
The Error Layout
1 4F 00000002 10/11/02 09:35:21
Err_no, error_code, error_parm, Date, Time
1-15 dec 0-FF 0-FFFFFFFF dd/mm/yy hh:mm:ss
2digit dec 2digit HEX code 8digit HEX code
error_parm are divided into 4 sections
digit 1 and 2 XX------ error_type
digit 3 and 4 --XX---- error_param1
digit 5 and 6 ----XX-- error_param2
digit 7 and 8 ------XX error_param3
EP1 = error_parm1
EP2 = error_parm2
EP3 = error_parm3
Error_codes are written in bold and error_type in underline
3.2 Service menu
...NVMEM
1 4F 00000002 10/11/02…
2 08 16000000 9/11/02…
3 4F 00000002 8/11/02…
4 08 16000000 7/11/02…
5 4F 00000002 7/11/02…
6 08 16000000 6/11/02…
7 4F 00000002 5/11/02…
8 08 16000000 5/11/02…
9 4F 00000002 4/11/02…
10 .. ........ --/--/--…
11 .. ........ --/--/--…
12 .. ........ --/--/--…
13 .. ........ --/--/--…
14 .. ........ --/--/--…
15 .. ........ --/--/--…
Complete Error Line
...4F 00000002
Date 10/11/02-09:35:21
WATCHDOG RESET

Service menu 3.3
Error_
code
Error
_type
Error_parm 1-3 Description Cause (check/replace)
00 NO APOS ERROR No error
08 APOS IOP ERROR µP H8 Module
10 ILLEGAL TIMER ID SW bug, check for AP SW update
11 TIMER NOT FREE SW bug, check for AP SW update
15 ILLEGAL DATE VALUE SW bug, check for AP SW update
16 ILLEGAL TIME VALUE SW bug, check for AP SW update
17 ILLEGAL TIMER PARAMETERS SW bug, check for AP SW update
20 ILLEGAL SIMPLE MESSAGE ID SW bug, check for AP SW update
21 OUT OF MESSAGE BUFFERS SW bug, check for AP SW update
22 MESSAGE BUFFER VIRTUAL LIMIT REACHED SW bug, check for AP SW update
25 ILLEGAL REPOSITORY TYPE SW bug, check for AP SW update
26 OUT OF REPOSITORIES SW bug, check for AP SW update
27 REPOSITORY VIRTUAL LIMIT REACHED SW bug, check for AP SW update
28 NULL POINTER DELETE SW bug, check for AP SW update
29 ILLEGAL REPOSITORY ADDR SW bug, check for AP SW update
2A REPOSITORY IS ALREADY FREE SW bug, check for AP SW update
40 NON ISR FUNC CALLED FROM ISR SW bug, check for AP SW update
41 PHYSICAL STACK LIMIT REACHED SW bug, check for AP SW update
42 STACK VIRTUAL LIMIT REACHED SW bug, check for AP SW update
43 OUT OF IAS OBJETS SW bug, check for AP SW update
44 IAS SIGNAL LOST SW bug, check for AP SW update
45 OVERFLOW IN IAS FIFO SW bug, check for AP SW update
47 LSL QUEUE NOT ATTACHED SW bug, check for AP SW update
48 SCAN QUEUE NOT ATTACHED SW bug, check for AP SW update
4A UART 0 QUEUE OT ATTACHED SW bug, check for AP SW update
4B TIIC QUEUE NOT ATTACHED SW bug, check for AP SW update
4C RIIC QUEUE NOT ATTACHED SW bug, check for AP SW update
4D OUT OF POWER DOWN CALLBACK OBJ SW bug, check for AP SW update
4E POWER DOWN ENTERED WITH TIMER RUNNING SW bug, check for AP SW update
4F WATCHDOG RESET Check for others errors in NVMEM
80 BAS ERROR
00 NO BAS ERROR No error
01 IIC BUS ERR Always IO_ERROR not in BC2
02 Eeprm addr EE WR ERR Always IO_ERROR not in BC2
03 Eeprm addr EE RD ERR Always IO_ERROR not in BC2
04 Eeprm addr EE RD FF ERR Always IO_ERROR not in BC2
0B Eeprm addr EEPROM WRITE OVERFLOW Always IO_ERROR not in BC2
0C Eeprm addr EEPROM CONTROL INIT FAIL Always IO_ERROR not in BC2
0D Eeprm addr EEPROM CONTROL CALLOC FAIL Always IO_ERROR not in BC2
A0 IO ERROR
00 NO APOS IO ERROR
01 IIC1 2 ERROR
EP 1= 00 NO IIC1 2 ERROR Use EP2
EP 1 = 01 IIC1 2 ACKNOWLEDGE MISSING Use EP2
EP 1 = 02 IIC1 2 ARBITRATION LOST Use EP2
EP 1 = 03 IIC1 2 BUS BUSY Use EP2
EP 1 = 04 IIC1 2 TIMEOUT Use EP2
EP 1 = 05 IIC1 2 SLAVE TRANS BUF DIFF Use EP2
EP 1 = 06 IIC1 2 SLAVE NOT ADDRESSED Use EP2
The Error LIST
Is a list of all the possible errors in BC2, it’s divided into, error_code with the sub
parameter error_type, error_type which has 3 sub parameter error_param1,
error_param2 and error_param3.
When ever a error that can be related to HW, SW or MEK, the cause is described,
sometimes there can be more than one cause for the corresponding error, all the
possible causes are listed with the most likely listed first.

3.4 Service menu
EP 1 = 07 IIC1 2 SLAVE TRANS BUF ERR Use EP2
EP 1 = 08 IIC1 2 ICB ERROR Use EP2
EP 2 = D0 CLOCK IIC ADDR (IC162) Av Panel
EP 2 = 88 A ENG IIC ADDR (IC300) Analog Sound Engine
EP 2 = 22 ST RDS IIC ADDR (IC402) AM/FM Tuner
EP 2 = C6 ST TUNER IIC ADDR (IC200) AM/FM Tuner
EP 2 = C4 ST PLL IIC ADDR (IC200) AM/FM Tuner
EP 2 = 8C ST STEREO DECODER IIC ADDR (IC300) AM/FM Tuner
EP 2 = 7E ST LPC IIC ADDR (IC401) AM/FM Tuner
EP 2 = A0 ST EEPROM ADDR (IC203) AM/FM Tuner
EP 2 = EA DAB TUNER ADDR DAB Tuner
EP 3 = 00 IIC1 BUS ID IIC bus no. for e.g. measurements
EP 3 = 01 IIC2 BUS ID IIC bus no. for e.g. measurements
02 Eeprm addr EEPROM WRITE ERROR Default settings or replace EEPROM
03 Eeprm addr EEPROM READ ERROR Default settings or replace EEPROM
04 Eeprm addr EEPROM READ ERROR ONLY FF Default settings or replace EEPROM
0B Eeprm addr EE WRITE OVERFLOW Default settings or replace EEPROM
0C Eeprm addr EE CONTROL INIT FAIL Default settings or replace EEPROM
0D Eeprm addr EE CONTROL CALLOC FAIL Default settings or replace EEPROM
20 MLSL STATUS ERROR
EP 1 = 20 CONFIG IMPOSS ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 10 LINK TIED UP ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 08 LINK TIED DOWN ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 04 LINK OK No error
EP 1 = 02 ML CURRENT MASTER No error
EP 1 = 22 CONFIG IMPOSS CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 12 LINK TIED UP CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 0A LINK TIED DOWN CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 06 LINK OK AND CURRENT MASTER No error
21 MLSL TIMEOUT ERROR No error
22 MLSL TX BUF FULL TLG NOT SEND No error
23 ML KEY LOST KEY REPAIRED No error
24 EXTERNAL COMMUNICATION NOT ALLOWED IN
PREPROJECT
No error
25 LSL FORMAT ERROR
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
27 LSL TX IMPOSS
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection or Av
Panel
28 LSL LINK TIED UP
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
29 LSL LINK TIED DOWN
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
2A GENERIC ICB ERROR µP H8 Module
2B ICB L7 TIMEOUT ML installation, Analog Sound Engine, Av
Panel, or uP H8 Module
2C ICB L7 ILLEGAL TIMEOUT µP H8 Module
2D ICB L7 OUT OF REPOSITORIES µP H8 Module
2E ICB L7 ILLEGAL L7 ACK µP H8 Module
2F ICB L7 ACKNOWLEDGE UNEXPECTED µP H8 Module
30 ICB L7 READ RESPONSE UNEXPECTED µP H8 Module
31 ICB L7 ILLEGAL RESOURCE TYPE µP H8 Module

Service menu 3.5
32 ICB L7 RESOURCE STILL RUNNING µP H8 Module
33 ICB L7 RESOURCE ALLREADY FREE µP H8 Module
34 ICB L7 ILLEGAL IOP SERVICE µP H8 Module
35 ICB L7 ILLEGAL IOP OBJECT µP H8 Module
36 ICB L7 TELEGRAM FLUSHED µP H8 Module
37 ICB L7 RESOURCE DISABLED µP H8 Module
38 ICB L7 HW CLOCK ILLEGAL COMMAND µP H8 Module
39 ICB L7 HW CLOCK ILLEGAL EVENT µP H8 Module
3A ICB L2 RETRANS LIMIT REACHED µP H8 Module
3B IIC COMPONENT DISABLED µP H8 Module
3C POWER DOWN OF IOP IMPOSSIBLE µP H8 Module
3D CSD BUS DISABLED SW bug, check for AP SW update
3F ATI OVERRUN ERROR
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
40 ATI NACK
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
41 ATI NACK NO BUF
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
42 ATI NACK BAD SEQ
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
43 ATI NACK OVERRUN
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
44 ATI UNKNOWN PROTOCOL
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
45 ATI TIMEOUT NO RESPONSE
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
46 ATI DRIVER DISABLED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
47 ATI UART DONT EXIST
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
48 ATI BREAK SYNC ABORTED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)

3.6 Service menu
49 ATI NO TX ALLOWED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
4A ATI TLG WAS BREAK SYNCHED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
4B WRITING_TO_EEPROM BEFORE_INIT SW bug, check for AP SW update
F8 APPLICATION ERROR
00 NO APPLICATION ERROR No error
01 ILLEGAL TOP FEP TELEGRAM SW bug, check for Master Unit/AP SW
update
02 INVALID KEY EVENT SW bug, check for Master Unit SW
update
0A ILLEGAL TIMER CONTROL SW bug, check for AP SW update
10 POWER FAIL 50MS Power disconnected while BC2 not in
stanby, or SMPS
11 POWER FAIL 100MS Power disconnected while BC2 not in
stanby, or SMPS
20 TRANSMISSION BUFFER TIMEOUT SW bug, check for Socket Unit SW
update
21 ILLEGAL PORT VALUE Test equipment used wrong port value
30 TUNER ERROR
EP 1 = 02 RDS COMPONENT (IC402) AM/FM Tuner
EP 1 = 03 TUNER COMPONENT (IC200)) AM/FM Tuner
EP 1 = 04 PLL COMPONENT (IC200)) AM/FM Tuner
EP 1 = 05 STEREO DECODER COMPONENT (IC300)) AM/FM Tuner
EP 1 = 06 LPC COMPONENT (IC401)) AM/FM Tuner
EP 1 = 07 ST EEPROM COMPONENT (IC203)) AM/FM Tuner
EP 1 = 08 DAB COMPONENT DAB Tuner
EP 2 = 00 NO ST ERROR Use EP1
EP 2 = 01 ST WRITE ERROR Use EP1
EP 2 = 02 ST READ ERROR Use EP1
EP 2 = 03 ST CHKSUM ERROR Use EP1
EP 2 = 04 ST READ ERROR ONLY FF Use EP1
EP 2 = 05 ST BLOCK LIMIT Use EP1
EP 2 = 06 ST EEPROM INVALID BLOCK Use EP1
31 DAB_TUNER_FATAL_ERROR DAB Tuner failure caused by disturbance
in mains. Disconnect mains.
40 RMP STATUS ERROR
EP 1+2 = 0001 RMP START UP MEDIA Use EP3
EP 3 = 01 RMP NO DISC No error
EP 3 = 02 RMP INVALID MEDIA TYPE No error
EP 3 = 03 RMP SUBCODE ERROR No error
EP 3 = 04 RMP START UP TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 3 = 05 RMP TOC ERROR No error
EP 3 = 1E RMP DOORS NOT CLOSED SW bug, check for AP SW update
EP 3 = 20 RMP DRIVER NOT STARTED SW bug, check for Master Unit SW
update
EP 1+2 = 0002 RMP GOTO TRACK Use EP3
EP 3 = 06 RMP INVALID TRACK NO No error
EP 3 = 07 RMP TRACK NOT FOUND TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0003 RMP STOP Use EP3
EP 3 = 08 RMP STOP TIMEOUT No error
EP 1+2 = 0004 RMP PAUSE Use EP3
EP 3 = 09 RMP PAUSE TIMEOUT No error

Service menu 3.7
EP 1+2 = 0005 RMP PAUSE RELEASE Use EP3
EP 3 = 0A RMP PAUSE RELEASE TIMEOUT No error
EP 1+2 = 0006 RMP WIND Use EP3
EP 3 = 0B RMP WIND TIMEOUT No error
EP 1+2 = 0007 RMP REWIND Use EP3
EP 3 = 0C RMP REWIND TIMEOUT No error
EP 1+2 = 0008 RMP RESET ALL Use EP3
EP 3 = 0D RMP RESET TIMEOUT No error
EP 1+2 = 0009 RMP MUTE Use EP3
EP 3 = 0E RMP MUTE TIMEOUT No error
EP 1+2 = 000A RMP DEMUTE Use EP3
EP 3 = 0F RMP DEMUTE TIMEOUT No error
EP 1+2 = 000B RMP RELEASE WIND REWIND Use EP3
EP 3 = 10 RMP RELEASE WIND REWIND TIMEOUT No error
EP 1+2 = 000C RMP MARK A Use EP3
EP 3 = 11 RMP MARK A ERROR TIMEOUT No error
EP 1+2 = 000D RMP MARK B Use EP3
EP 3 = 12 RMP MARK B ERROR TIMEOUT No error
EP 1+2 = 000E RMP RELEASE AB Use EP3
EP 3 = 13 RMP AB REPEAT ERROR TIMEOUT No error
EP 1+2 = 000F RMP GOTO ABS TIME No error
EP 1+2 = 0012 RMP FOLDER STEP Use EP3
EP 3 = 1C RMP FOLDER STEP TIMEOUT No error
EP 1+2 = 0023 RMP SHUTDOWN MEDIA No error
EP 3 = 1D RMP SHUTDOWN MEDIA TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0024 RMP QUEUE NEXT TRACK No error
EP 3 = 06 RMP INVALID TRACK NO No error
EP 3 = 07 RMP TRACK NOT FOUND TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0105 RMP START DRIVER Use EP3
EP 3 = 22 RMP START DRIVER TIMEOUT DVDM
EP 3 = 00 RMP NO RMP ERROR No error
EP 3 = 17 RMP COMMUNICATION ERROR SW bug, check for Master Unit/AP SW
update
EP 3 = 1E RMP DOORS NOT CLOSED Check door and loader mechanics, SW
bug check for Master Unit SW update
EP 3 = 20 RMP DRIVER NOT STARTED SW bug, check for Master Unit/AP SW
update
EP 3 = 21 RMP BUSY No error
41 RMP TRANSMIT QUEUE FULL SW bug, check for AP SW update
42 RMP DD UNKNOWN COMMAND SW bug, check for AP SW update
50 OUT OF DISPLAY REPOSITORIES SW bug, check for AP SW update
51 DISPLAY REPOSITORY OVERRUN SW bug, check for AP SW update
60 CABLE DATA UNSTABIL Check connection between Socket Unit
and Master Unit, AV Panel, Top interface,
interface cable.
61 PING PONG FAILURE Check connection between Socket Unit
and Master Unit, AV Panel, Top interface,
interface cable.
62 TOP RETRANS FAILED Check connection between Socket Unit
and Master Unit, AV Panel, Top interface,
interface cable.
70 DOORS BLOCKED OPENING Check doors mechanical
71 DOORS BLOCKED CLOSING Check doors mechanical
72 DOORS NOT READY ERROR Check doors mechanical. Check for AP
SW update
73 SOF DISP EXCEED SOF DISP DD TELEGRAM TYPE SW bug, check for AP SW update
74 OUT OF DISP DD TELEGRAMS SW bug, check for Master Unit SW
update
75 TOP ERROR

3.8 Service menu
When leaving the NVMEM Error List menu user is prompted to clear the list.
EP 1 = 00 BRC NOT COMPLETED Check connection between Socket/
Master Unit, AV Panel, Top interface,
interface cable
EP 1 = 01 DENIED BRC REQUEST Check connection between Socket/
Master Unit, AV Panel, Top interface,
interface cable
EP 1 = 02 BRC DENIED Check connection between Socket/
Master Unit, AV Panel, Top interface,
interface cable
EP 1 = 09 CABLE DATA UNSTABIL Check connection between Socket/
Master Unit, AV Panel, Top interface,
interface cable
EP 1 = 11 PIO CMD QUEUE FULL SW bug, check for Master Unit SW
update
EP 1 = 12 ATI CI QUEUE FULL SW bug, check for Master Unit SW
update
EP 1 = 13 DVD COMM TIMO DVDM
F9 UNDECLARED_IRQ_ERROR SW bug, check for AP SW update
...NVMEM
Clear Error List?
Clear Keep
^-------------
Select Clear to permanently delete the list, or Keep to not delete the list.
3. Product ID ...Product ID
1 Item No xxxxxxx
2 Type No YYYY
3 Serial No zzzzzzzz
4 PIN OK
If Error in Master PIN code PIN = Err, else PIN = OK.
4. Service Counters ...Service Counters
1 Time Standby 1100
2 Time Radio 10
3 Time CD 5
4 Time DVD 23
5 Time AUX 0
6 Time active ML 2
7 Time TP Enabled 3
8 Times Standby 3
9 Times Booted 23 *NOTE: Unit of Time is in *10hours
Time Standby: Time unit is placed in standby x10hours
Time Radio: Time Radio source is active x10hours
Time CD: Time CD source is active x10hours
Time DVD: Time DVD source is active x10hours
Time AUX: Time AUX source is active x10hours
Time active ML: Time source from ML is active x10hours
Time TP Enabled: Time unit has TP enabled x10hours
Times Standby: Times the unit is placed in standby
Times Booted: Times the µP is booted (times disconnected/connected from mains)

Service menu 3.9
5. Default Settings
6. Keyboard Test
Valid Key Names are
...Default Settings
Set Default Settings?
Yes No
^------
...Keyboard Test
Key: CNTL_STEP_UP_KEY
Data: 0
CIFFER_0_KEY
CIFFER_1_KEY
CIFFER_2_KEY
CIFFER_3_KEY
CIFFER_4_KEY
CIFFER_5_KEY
CIFFER_6_KEY
CIFFER_7_KEY
CIFFER_8_KEY
CIFFER_9_KEY
STEP_UP_KEY
STEP_DW_KEY
WIND_KEY
For VOLUME_KEY the Data field is also used.
Data show the last data different from 0 received for a VOLUME_KEY
REWIND_KEY
GO_KEY
CNTL_WIND_KEY
CNTL_REWIND_KEY
CNTL_STEP_UP_KEY
CNTL_STEP_DW_KEY
DISC_KEY
RADIO_KEY
MENU_KEY
LOAD_KEY
STANDBY_KEY
EXIT_KEY
VOLUME_KEY
...Keyboard Test
Key: VOLUME_KEY
Data: +4
The Data indicate the NOF steps the volume would be regulated during normal
operation.
To leave the Keyboard Test press T(Beo4).
7. Loader Lock
This menu can lock Unlock the Loader.
When the Loader is Locked, the Master Unit will not open loader and clamper,
when load key is activated, used so CD’s/DVD’s are unapproachable in shops.
...Loader Lock
Current Mode: Unlocked
Unlocked Locked
^---------------
*NOTE: Loader Lock is Default Unlocked

3.10 Service menu
8. DVD Service
While playing DVD with the BeoCenter 2, you are able to recall a service menu,
onscreen.
When entering this menu the Beo4 IR codes is send to the Master Unit which
translate this into Test IR codes.
1. Address indication
2. Code indication of remote control unit
3. Main unit keycode indication
5. Tracking status (on/off)
See the status on the tracking, is the feature on or off.
6. Spindle status (off, a/b, acc/brk, cav, clv)
7. Mechanism (loading) position value
Unknown : 01 or 41
Open state : 04
Close state : 08
During opening : 12
During closing : 22
8. Slider position
If the mechanism has stopped, you are able to see in
what position the laser do fail, or in which section
the disc is bad.
CD TOC area : IN
CD active area : CD
9. Output video system (NTSC, PAL, AUTO)
10. Disc sensing (DVD, CD, VCD)
This tell you what format the inserted disc is.
11. Jitter value
This is a statement of the current jitter value, it gives
you an instant quality description of the disc, while it
plays.
12. Version of the AV-1 chip/version of firmware
The version of the chip and of the software can be
read out here.
13. Version of the FL controller
14. Region setting of the player (1 to 6)
You are able to see what Region code the Master
Unit is locked too, useful when you have changed
the socket unit, or are reprogramming the Master
Unit to a new country.
15. Destination setting of the FL controller
16. Part number of the flash ROM
17. Version of the Flash ROM (V:)/Flash ROM size (FLSH =)
18. Revision of the system controller
19. Revision of the DVD mechanism controller
201B8964 R -
TRKG
M- 08 S - 00
K-
V- AUTO SK -
AV : BO / 1D415041
FL : 0.0 REG: 02
MDL : UDVD / WY
VYW2122
V : 1.128_Ad-FLASH :08
S : 4.1 / 661
M : 1 / 10
SPDL
DSC - DVD
J - 0000001A
1
2
3
5
6
7
8
9
10
11
12
13 14
15
16
17
18
19
...DVD Service
Enter IR Command
While the DVD is playing, and you are in “DVD service” press “Yellow” and then
“Blue” on the Beo4 (remote should be in “CD” mode).
Now a onscreen service menu is displayed (it can be necessary to put the television
into format 1 to view the full onscreen menu).