Bascom CLIENT User manual

BASCOM CLIENT
User Manual

Questions about your camera system? Please visit our online help center. Here you can nd the
most recent articles about how to operate your system.
Visit: www.bascom.support
Online Help Center

Internet modem
Bascom Recorder
1. Installing the software / How to login
Step 1 Connect the recorder to the internet
Connect the recorder with a networkcable to your modem or router (the ‘box’ from your internet).
Use these connections:
• On the recorder: Internet or WAN
• On your router or modem: Ethernet or LAN
Step 2 Install the software
Download your software for : Windows or Apple OS X.
Step 3 Open the software
BSC1234567891011
Enter the code that is displayed under the QR code on the left side
of your recorder. This code always starts with RSV or BSC.
admin
The default password is “admin”
Click “Login” to connect
admin
The default username is “admin”
9000

2. Main view Menu
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Main View Access the live view of the cameras
Remote Playback Access camera recordings
Remote Setting Camera and recorder settings
System cong Software settings
Streaming Quality If your internet is fast enough, you can use Main Stream. Otherwise, use Sub Stream or Mobile Stream
Full Screen mode Set the live view to full screen. Menu buttons will be hidden
Layout Display 1/4/8/16 video channels
Stop all channels Stop the playback for all channels
Open all channels Start the playback for all channels
Sound Enable or disable sound (if the camera has the microphone option)
Numerical zoom Click to zoom-in the channel. When the icon appears, press and hold the left button of your mouse to drag the area
Manual record Start/stop manual recording
Manual capture Save a snapshot of the current camera image.
Channels No connection / Connected
Optical zoom Click to enter Zoom lens conguration - Available for PRO and PLUS cameras

Search, Playback & Backup
The playback function gives you the ability to search for and play previously recorded videos as well
as snapshots. You have the choice of playing video that matches your recording schedule, manual
recordings or motion events only. The backup function gives you the ability to save important events
on your computer.
3. Remote Playback Menu
Search Date Search by a date to play back. Note : Days with recordings show an orange triangle
Camera Selection Choose the channels you want to search & play
Search Start the Search
Download Download the recordings
Play Start the playback
Stop Stop the playback
Motion Recording In yellow color
Continious Recording In green color
Start all channels Start the playback for all channels
Stop all channels Stop the playback for all channels
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4. Remote Setting
Channel / Channel
Channel / Live
Channel / Image Control
Choose the channel to congure
Give a name to the camera
Date format which needs to be displayed
Time format which needs to be displayed
Refresh Rate of the camera
Transparency of the block behide the date/time
Show the camera name in live view
Show the camera time in live view
Check the box if you want to hide the live view
Choose the channel to congure
Select the desired built-in IR cut lter mode
Set the delay time of IR-CUT switching
Select the desired LED mode
Mirrior Camera image vertical
Mirrior Camera image horizontal
Rotate the camera image by 90 °
Set the ip angle
To enable or disable Backlight compensation
To enable or disable 3D noise reduction function
Automatically adjust the brightness and contrast
Set the 3D noise reduction level
Automatic Gain Control
Congure white balance
Set the shutter mode
Exposure time of the camera
Heats the camera in case of fog and snow
Delete channel
Add channel manually
Camera online
Camera ofine
Channel menu

Channel / Motion Detection
Channel / Video Cover
Record / Encode
Choose the channel to congure
Enable or disable motion detection
Set the sensitivity level. Level 1 the lowest
sensitivity level while level 8 is the highest
sensitivity level.
Choose the channel to congure
Enable or disable privacy zone
Record menu
To congure general settings
This menu allows you to congure motion settings. When motion is detected by one or more cameras, the system can alert you by sending an email alert
and/or send push notications to your mobile app.
This menu allows you to create privacy zone(s) if you want to partially cover some certain part of the image. You can create up to 4 privacy zones in any
size and location on the camera image. Enable the Privacy Zone and choose how many zones you need. The zone(s) appear as a “red box”. Click the edge of
the red box and drag it to any size to create a privacy zone.
Motion Detection Area: The whole screen is marked for motion
detection (red blocks) as default. If you want to disable the motion
detection on a certain area, click the grid cursor and then drag the
mouse to highlight the scope to unmark the area into transparent
blocks. After setting is completed, click the “Save” button to make
the area setup effective.
Choose the channel to congure
How large the recorded image will be
The number of frames per second the system will record
H.265 is default, H.264 to support older cameras
The camera automatically chooses the correct setting between CBR (constant bitrate) and
VBR (variable bitrate). Please do not change the settings manually
If you want to set the bitrate by yourself, then choose User-dened mode. If
you want to select the predened bitrate, choose Predened mode
This parameter corresponds to the speed of data transfer that the system will use to
record video.
IFrame is the frame that is used as the primary reference point that is compared to the
other frames in the stream

Record / Record
Record / Channel
Alarm / Motion
Choose the channel to congure
Choose the recording quality. If you choose Dualstream, the system will
record in both Mainstream & Substream
Enable or disable the record
If this option is enabled, the system starts recording a few seconds before
an alarm event (motion detection for example) occurs. Use this option if
your primary recording type is motion or I/O alarm based
Choose the channel to congure
Select the image resolution by mainstream or substream
Time interval to capture an image in normal recording
Time interval to capture an image when motion or IO alarm is triggered
Enable or disable automatic capture function
Choose the channel to congure
The system can use its internal buzzer to emit an alarm tone. You can set the buzzer
duration in seconds when the motion is detected
How many seconds the system starts recording before an event occurs
How many seconds the system stops recording after an event occurs
Receive an email when motion is detected
Display the alarm icon on the screen when motion is detected
When motion is detected, the channel goes to full screen
Upload alarm images to FTP server when motion is detected
Upload alarm video to FTP server when motion is detected
Upload alarm images to cloud server when motion is detected
Upload alarm video to cloud server when motion is detected
Enable or disable record when motion is detected
Choose which channel(s) you want to record when the motion
detection is triggered
Alarm menu

Alarm / I/O
Select the event type
Check the box to enable the monitoring of the event
Set the buzzer duration when the event occurs. To disable buzzer, select Disable
Check the box to display a message on the screen when No Space on Disk, Disk
Error,or Video Loss events happen.
Receive an email when an event occurs
This is an optional function. Determine how long the external alarm device has to
make sound
Choose the I/O channel to congure
There are 3 alarm types: Normally-Open, Normally-Close, and OFF. Choose the one to match
your sensor type, or choose OFF to close the sensor trigger function
The system can use its internal buzzer to emit an alarm tone. You can set the buzzer
duration in seconds when a sensor is triggered
How many seconds the system starts recording before an alarm sensor is triggered
How many seconds the system stops recording after an alarm sensor is triggered
Receive an email when the sensor is triggered
Display the alarm icon on the screen when sensor is triggered
When sensor is triggered, the corresponding channel will be switched to the full screen mode
Upload alarm images to FTP server when I/O alarm is triggered
Upload alarm video to FTP server when I/O alarm is triggered
Upload alarm images to cloud server when I/O alarm is triggered
Upload alarm video to cloud server when I/O alarm is triggered
Choose which channel(s) you want to record when the I/O alarm is triggered
Alarm / Exception
Alarm / Alarm Schedule
You can connect external sensor I/O alarm devices to the system.
You can choose at what time you want to receive
the notications on your devices.
Select the option you want to set. Place all green
bars in the timeline by left-clicking and dragging
the mouse over the timeline.

Network / General
Network menu
General menu :
When DHCP is active, the router will assign automatically all the network parame-
ters to your system. When DHCP is not active, you must set them manually:
IP Address: The IP address identies the system in your network. It consists of
four groups of numbers between 0 to 255, separated by periods. For example,
“192.168.001.100”.
Subnet Mask: Subnet mask is a network parameter which denes a range of IP
addresses that can be used in a network. If IP address is like a street where you
live, then subnet mask is like a neighborhood. The subnet address also consists of
four groups of numbers, separated by periods. For example, “255.255.000.000”.
Gateway: This address allows the system to access the Internet. The format of the
Gateway address is the same as the IP Address. For example, “192.168.001.001”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server.
Usually it should be enough just to enter the DNS1 server address.
Port conguration menu :
Web Port: This is the port that you will use to log in remotely to the system (e.g.
using the Web Client). If the default port 80 is already taken by other applications,
please change it.
Client Port: This is the port that the system will use to send information through.
If the default port 9000 is already taken by other applications, please change it.
RTSP Port: Default is 554, if the default port 554 is already taken by other applica-
tions, please change it.
UPNP: UPNP makes it easy to connect to your system remotely. You do not need to
congure manually port forwarding on your router.
P2P: P2P makes it possible to scan the QR-code from the system on your smart-
phone and have access to your cameras for everywhere.
PPPoE menu :
This is an advanced protocol that allows the system to connect to the network
more directly via DSL modem. Only use this function when you are an expert.
Check the “Enable PPPOE” box, and then enter the Username & Password of the
PPPoE.Click Save to save. The system will reboot to active the PPPoE settings.
Wireless menu :
You will need a Wi-Fi dongle to use this function (available on our website).
Check the option Enable.
Click on Scan in the SSID eld and double-click to select your WLAN net-
work.
Enter your WLAN password under Password.
Click on Join.
Save all settings with Save.

Network / General
Network / DDNS
Network / Email
DDNS: Check to enable DDNS.
Server: Select the preferred DDNS server (DDNS_3322, DYNDNS,
NO_IP, CHANGEIP, DNSEXIT).
Hostname: Enter the domain name you created on the DDNS service
provider’s web page. This will be the address you type in the URL
box when you want to connect remotely to the system via PC. For
example: mycamerasystem.no-ip.org.
User/Password: Enter the Username and password you obtained when
creating an account on the DDNS service provider’s web page.
After all parameters are entered, click Test DDNS to test the DDNS
settings. If the test result is “Network is unreachable or DNS is incor-
rect”, please check whether the network works ne, or the DDNS
information is correct or not.
This menu allows you to congure DDNS settings. The DDNS provides a static address to simplify remote connection to your system. To use the DDNS,
you rst need to open an account on the DDNS service provider’s web page.
This menu allows you to congure email settings. Please complete these settings if you want to receive the system notications on your email when an
alarm is triggered, HDD becomes full, HDD is in error state, or Video Loss occurs.
To make sure all settings are correct, click Test Email. The system sends an automated email message to your inbox. If you received the test email, it means
the conguration parameters are correct.
Enable or disable to receive email
Enable if your email server requires the SSL or TLS verication. If you are
not sure, set it to Auto.
Enter the SMTP port of your email server
Enter the SMTP server address of your email
Enter your email address
Enter the password of your email
Enter a sender name for the system
Enter the email address where you want to receive the event
notications
Congure the length of the time interval between the notication
emails

Network / FTP
Network / HTTPS
Network / IP Filter
Click to enable FTP function
Choose the encryptation mode
Enter your FTP server IP address or domain name
Enter the FTP port for le exchanges
Enter your FTP server username
Enter your FTP server user password
Enter the default directory name for the FTP le exchanges
Choose the resolution of the FTP upload
Choose the quality of the FTP upload
Choose the video stream type of the FTP upload
Choose the maximum package interval
Click to stream video continiously (not only by motion)
Click to enable HTTPS
Choose the certicate Type
Enable or disable IP lter
Choose between Allow List or Block List
Enter the start IP Address
Enter the End IP Address

Network / FTP
Network / HTTPS
Network / IP Filter
Device / Disk
Device / Cloud
System / General
Information about the Hard Drive Disk
Enable or disable the Cloud Storage
Choose the cannel to congure
Choose the Cloud type
Use this option to overwrite
Select the video type
Click the calendar icon to change the date
Select the preferred date format
Select the preferred time format
Select the correct video standard for your region
Choose the video format
Select the time your system will exit the Main Menu when idle. You can also disable this by
selecting “OFF”(password protection will be temporarily disabled)
Click the checkbox if you would like to display the Startup Wizard each time you turn
onor reboot your system
Choose DST or NTP
Device menu
System menu
To congure general settings
Use this option to overwrite the old recordings on the HDD when
the HDD is full. For example, if you choose the option 7 days then
only the last 7 days recordings are kept on the HDD. To prevent
overwriting any old recordings, select OFF. If you have disabled
this function, please check the HDD status regularly, to make sure
the HDD is not full. Recording will be stopped if HDD is full.

System / Multi-User
System / Maintenance
The system supports the following account types:
ADMIN — System Administrator: The administrator has full
control of the system, and can change both administrator and
user passwords and enable/disable password protection.
USER — Normal User: Users only have access to live viewing,
search, playback, and other functions.
You may set up multiple user accounts with varying levels of
access to the system.
Log Searching and Backing Up:
1. Choose the starting date & time for your search from the
Begin and End Time.
3. Select the type of events you would like to search for from
the dropdown next to Major Type.
4. Click Search.
5. Browse system log events from your search period:
Use the < / > buttons in the bottom-right corner of the menu
to move between pages of system log events.
6. Click Export to create a backup of the system log for your
search period.
Load Default :
Reset the systems settings to its out-of-box state. You can
choose to reset all settings at once, or just settings on specic
menus. Restoring default settings will not delete recordings
and snapshots saved to the hard drive.
Check the items you want restore, or check Select All to
choose all items. Click Save to load default settings of your
chosen items.
Upgrade :
1. Scan the rmware le (.sw le) from your computer.
2. Click Start to start system upgrade. The system upgrade will
last around 5-10 minutes, please do NOT power off the sys-
tem or remove the USB ash drive during rmware upgrade.
Auto Reboot :
This menu allows the system to auto reboot regularly. It is rec-
ommended to leave this function enabled, as it maintains the
operational integrity of your system.

System / Multi-User
System / Maintenance
System / IP Camera Maintain
System / Information
Choose the channel to reboot
View system information such as device ID,
device model name, IP address, MAC address,
rmware version and more.
You will nd the P2P ID & P2P QR code in the
information page. You can scan this QR code
with the mobile Bascom app to view your cam-
eras on your smartphone or tablet.