beamUP 2211-U User manual

PRODUCT MANUAL
6
beamLabs.io

TABLE OF CONTENTS
Congratulations on purchasing your beamUP garage
door opener. It will provide you with many years of
security, safety and convenience. This installation and
owner’s manual contains complete instructions for
installing and operating your garage door opener.
For warranty registration
beamLabs.io/warranty
Carton Contents............................................1
Before You Begin.......................................... 2
Preparation + Tools Needed............................ 3
Rail Assembly .............................................. 4
Rail and Power Head Assembly ........................ 5
Trolley and Pulley Assembly............................. 6
Installing Chain and Cable .............................. 7
Attaching Sprocket Cover ............................... 8
Mounting Header Bracket............................... 9
Attaching Rail and Mounting Door Bracket ......... 10
Mounting Power Head to Ceiling ..................... 11
Attaching Door Arms.................................... 12
Emergency Release Handle............................ 13
Connecting Photo Eye Safety System ................ 14
Connecting Power and Aligning Photo
Eye Safety System........................................ 15
Connecting Deluxe Door Control..................... 16
Enabling/Disabling Motion Sensing
Security Lighting ......................................... 17
Connecting Standard Door Control .................. 18
Travel Limit Adjustment – UP Limit .................... 19
Travel Limit Adjustment – DOWN Limit.............. 20
Setting the Force ......................................... 21
Final Adjustments and Testing ........................ 22
Handheld Remote Control ............................ 23
Wireless Keypad ........................................ 24
beamUP Smart Garage Door Controller ............ 25
Using your Garage Door Opener .................... 26
Troubleshooting......................................... 30
Maintenance ............................................. 32
Warranty .................................................. 33
Spare Parts ............................................... 37
Opener Assembly Parts................................ 38

beamLabs.io 1-800-436-9186 1
CARTON CONTENTS
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Clevis Pin
Lag Screw
5/16"- 1/1/2"
Bolt
5/16” - 18x1"
Hitch Pin
Anchors
Flange Nut Self-Threading
Screw - 1/4” x 5/8”

2beamLabs.io 1-800-436-9186
BEFORE YOU BEGIN SAFETY INSTRUCTIONS
To reduce the risk of severe injury or death:
1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.
2. Install only on a properly balanced garage door. An improperly balanced
door has the potential to inflict severe injury. Have a qualified service
person make repairs to cables, spring assemblies, and other hardware
before installing the opener.
3. Remove all ropes and remove or make inoperative all locks connected to
the garage door before installing opener.
4. Where possible, install the door opener 7 feet (2.13 m) or more above the
floor. For products having an emergency release, mount the emergency
release within reach, but at least 6 feet above the floor and avoiding con-
tact with vehicles to avoid accidental release.
5. Do not connect the opener to source of power until instructed to do so.
6. Locate the control button: (a) within sight of door, (b) at a minimum height
of 5 feet so small children are not able to reach it, and (c) away from all
moving parts of the door.
7. Install the Entrapment Warning Label next to the wall-mount control button
in a prominent location. In case the adhesive not adhere on the surface,
the label should be attached to the by mechanicals means.
8. Aer installing the opener, the door must reverse when it contacts a
1-1/2 inch (3.8 cm) high object (or a 2x4 board) laid flat on the floor.
WARNING
Measure door height. Check mounting
locations.
Are additional
reinforcement material
needed?
If over 7.5 feet (2.28 m),
rail extension kit will be
needed. See page 3 See page 3
Check your toolbox. Do
you have all the tools
needed?
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7.5 feet
(2.28 m)

beamLabs.io 1-800-436-9186 3
PREPARE GARAGE DOOR FOR INSTALLATION TOOLS NEEDED
DO NOT REUSE PARTS AND
WIRING FROM AN OLD
OPENER!!!
BEFORE beginning
installation:
1. Disable locks and disengage
trolley from current opener.
2. Perform the following door
test to ensure your door
is balanced and in good
working condition.
Make sure garage door is fully
closed before you start the installation
To test your garage door:
1. Raise and lower the door to check if there is any sticking or binding.
2. Check for loose hinges, damaged rollers, frayed cables and damaged or
broken springs.
3. Li the door approximately halfway and release. The door should stay at
that point under proper spring tension.
Call a qualified garage door service technician if your door binds, sticks or
is unbalanced.
Step Ladder
Ratchet with
5/16", 7/16" and
1/2" sockets
Level
Pencil
Screwdriver
Hack Saw
Tape Measure
Adjustable Wrench
Rubber MalletDrill 3/16" and
5/16" Drill Bits
Pliers
Hammer

4beamLabs.io 1-800-436-9186
RAIL ASSEMBLY
Look in the box for:
Rubber Mallet
Rail – Middle Segments x3
Rail – End Segments
Tools needed:
Connect rails starting with the rail header segment. To apply additional force tap gently on the end of the rail
with a rubber mallet or on padded flooring.
Rail- Middle
Segment
Right
Wrong
Loosely connected
Rail – Header Segment
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Rail- Header
Segment
Securely connected by applying force
Rail- Header Segment
Rail- Middle Segments x3
Rail- End Segment
Stop Bolt

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Rail Bracket
RAIL AND POWER HEAD ASSEMBLY
Look in the box for:
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Opener Carton
Clevis Pin
3/8" x 1-3/4"
Hitch Pin
Use garage door opener carton to assemble rail to power head. Use packing material as protective base for
power head.
Align and slide rail into rail
bracket as shown.
Insert clevis pin into rail
bracket as shown.
Insert hitch pin into clevis pin
as shown.
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Clevis Pin
3/8" x 1-3/4"
Hitch Pin
Insert pulley into the rail slot. Insert clevis pin through rail
hole and pulley.
Insert hitch pin into clevis pin.
TROLLEY AND PULLEY ASSEMBLY
Look in the box for:
Trolley
Pulley
Slide Trolley onto the rail. Make sure the arrow on the trolley points toward the door.

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INSTALLING CABLE AND CHAIN
Look in the box for:
Chain/Cable Assembly
Master Link
Align end of chain around sprocket and extend chain past chassis. Pull chain with box along the rail towards
trolley and then remove box.
Trolley in engaged
position
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers clear from sprocket during
operation.
• Wear gloves when installing chain and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
Insert cable through circular
hole in trolley. Pull cable
through pulley slot and
toward power head.
Pull trolley lock lever down
to unlock. Insert trolley sha
into trolley. Lock trolley sha in
trolley by pulling lever back up.
Bring cable and chain
together and connect cable
and chain with master link.
Chassis

8beamLabs.io 1-800-436-9186
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INSTALLING CABLE AND CHAIN/ATTACHING SPROCKET COVER
Look in the box for:
Sprocket Cover
Front
Tab
Rear Tab
Turn chain-to-cable connector on trolley sha until chain is about 1/4 inch (.64 cm) above the base of rail.
Chain-to-cable connector
Self-Threading
Screw - 1/4" x 5/8"
Flange Nut
Attach sprocket cover to
power head.
Fasten rear tab with flange nut
on top of steel chassis.
Fasten front tab with self-
threading screws to hole on
top of steel chassis.
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1/4 inch (.64 cm)

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MOUNTING HEADER BRACKET
Look in the box for:
Above door, mark the center line of the door with a pencil, through wall. Open door to the highest point of
travel.
Highest Point
of Travel
Header Bracket 2 x Lag Screw
5/16" x 1-1/2"
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• The header bracket MUST be SECURELY fastened
to the structural support on the mounting wall or
ceiling, otherwise other door may not reverse when
required. DO NOT install the header bracket over
drywall.
• Concrete anchors MUST be used when mounting
the header bracket into masonry.
• NEVER try to loosen, move or adjust garage door
springs, cables, pulleys, brackets, or hardware.
• Contact a qualified garage door service technician
if your door binds, sticks or is unbalanced. An
unbalanced door might not reverse when required.
Take a level, measure and mark highest point of the
door on the wall. Raise level to clear torsion bar if
required, then mark highest point.
Measure 2-1/4 inch (5.7 cm), mark two holes of
header bracket. Drill two holes and fasten header
bracket using screws.
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Center Line
2-1/4 inch (5.7cm)
2-1/4"
2-1/4" inch
(5.7cm)

10 beamLabs.io 1-800-436-9186
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ATTACHING RAIL AND MOUNTING DOOR BRACKET
Look in the box for:
Use garage door opener carton to support power
head. Rail return pulley end should be pointing to
header bracket.
Align header rail hole to header bracket hole.
Connect header rail and header bracket with clevis
pin and secure with hitch pin.
Position door bracket on centerline of the top
garage door panel. Door bracket should be 2-4
inches (5-10 cm) below the top edge of door panel.
Center Line
Hitch Pin Clevis Pin
3/8" x 1-3/4"
Door Bracket 2 x Self-Threading
Screw - 1/4" x 5/8"
CAUTION!
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• REINFORCEMENT is recommended for fiberglass,
aluminum or lightweight steel garage doors
BEFORE installing the door bracket. Contact your
door manufacturer for reinforcement options.
Header
Bracket Hole
Header
Rail Hole
Door
Edge
2" - 4"

beamLabs.io 1-800-436-9186 11
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MOUNTING POWER HEAD TO CEILING
Look in the box for:
Raise power head and place it on top of step
ladder. Position and align power head with
rail assembly to centerline.
Angle
Iron Structural Support
Open
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Install the opener at least 7 feet (2.13m) above the
floor.
• Fasten the opener SECURELY to STRUCTURAL
SUPPORT of the garage to prevent falling.
• If installing brackets to masonry, concrete anchors
(not provided) MUST be used.
4 x Lag Screw
5/16" x 1-1/2"
4 x Bolt
5/16" - 18 x 1"
4 x Flange Nut Hanging Brackets
(not supplied)
Fasten angle iron to stud
under a finished ceiling.
Raise power head to measure
distance from each side, rail
must be horizontal.
Cut both hanging brackets to
appropriate length. Secure
opener from each side to
hanging brackets with 5/16"
x 1 bolt.
Raise power head and secure
one end of each hanging bracket
to angle iron with 5/16" x 1 bolt.
Open door manually to check
clearance between highest point
of travel of door and rail.
Three most common installation options. Determine the mounting
option that works best for you.
//
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18
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12 beamLabs.io 1-800-436-9186
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ATTACHING DOOR ARMS
Look in the box for:
3"
(7.6 cm)
8" (20.3 cm)
2"- 4"
Curved Door Arm Straight Door Arm
2 x Hitch Pin 2 x Clevis Pin
3/8" x 1"
2 x Bolt
5/16" - 18 x 1"
2 x Flange Nut
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Keep hands and fingers away from the sprocket
during operation.
• Wear gloves when installing chain/belt and cable.
• Keep hands and fingers away from joints and
possible sharp edges.
Close your garage door and
disengage trolley. Fasten
curved door arm to the door
bracket with 5/16" x 1" clevis
pin and secure with hitch pin.
Fasten straight door arm to
trolley with a 5/16" x 1" clevis
pin and secure with hitch pin.
Attached door arms fasten with
two 5/16" bolts and flange
nuts. Bring straight and curved
door arm together. Find two
pairs of holes that line up and
join sections with two 5/16"
bolts and flange nuts. Select
holes as far apart as possible to
increase door arm rigidity.
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beamLabs.io 1-800-436-9186 13
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INSTALLING EMERGENCY RELEASE HANDLE
Look in the box for:
Emergency Release Handle * VERY IMPORTANT! *
Emergency release handle must clear all vehicles. An Emergency release handle set too low may get caught
by the vehicle and cause damage to the opener. Measure from the floor to the top of your vehicle and set the
emergency release handle above this measurement.
Thread end of rope through handle and secure with
an over hand knot. Thread end of the rope through
hole in trolley lever.
Measure rope length so the handle is 6 feet
(183 cm) above the floor and is clear from the top of
your vehicle. Secure with a overhand knot.
Hole in
Trolley
Lever
WARNING
To prevent SERIOUS INJURY:
• In case of power outage or door obstruction, PULL
EMERGENCY HANDLE to release door from opener.
• When trolley is disengaged, (trolley level pointing
down) door can be operated manually.
• To engage, flip the trolley lever up so it is horizontal.
Trolley will automatically re-engage when garage
door opener is activated.
• DO NOT use emergency handle to pull the door
open or close.
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14 beamLabs.io 1-800-436-9186
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inches (15.2 cm)
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CONNECTING PHOTO EYE SAFETY SYSTEM
Look in the box for:
Mount photo eyes. Run wire to head. Use insulated staples to secure
photo eyes’ wire to wall or ceiling. Be careful not to
damage the wires while securing staples.
Cut and discard excess wire. Use small flat head screwdriver to
push in orange tab on the wire terminal, insert 1/2 inch (1.2 cm) of
the wire into the terminal while pushing in the tab. Connect wires
to power head.
* VERY IMPORTANT! *
Strip 7/16 inch (1 cm) of insulation
from the end of the wire.
Each pair of terminals MUST be
connected with one white wire and
one striped wire (non-polarized) from
the SAME accessory.
Door track mounting
Floor mounting
WARNING
To prevent SERIOUS INJURY or DEATH from
electrocution:
• Power MUST NOT be connected until instructed.
• The garage door opener will not operate until the
photo eye safety system is properly connected and
aligned.
• Install the photo eye safety system NO higher than
6" (15 cm) above the floor.
• No part of garage door or other objects should
obstruct the photo eye safety system during door-
closing.
Photo Eyes 4x Screw #12 x 1-1/4"
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7/16 inch (1 cm)

beamLabs.io 1-800-436-9186 15
CONNECTING POWER AND ALIGNING PHOTO EYE SAFETY SYSTEM
* DO NOT OPERATE OPENER AT THIS TIME *
Plug power head into a grounded outlet ONLY. If there
is no grounded outlet present, call a qualified electrician
to replace the outlet. Use of a surge protector is highly
recommended.
Invisible
Light Beam
Aligned
WARNING
To prevent SERIOUS INJURY or DEATH from
electrocution or fire:
• Power MUST be DISCONNECTED BEFORE
proceeding with permanent wiring procedures.
• Garage door opener installation and wiring MUST
be in compliance with all local electrical and
building codes. Make sure the opener is ALWAYS
grounded.
• NEVER use an extension cord, 2-wire adapter or
modify the power plug in any way to make it fit the
outlet.
To prevent SERIOUS INJURY or DEATH from a closing
garage door:
• The photo eye safety system MUST be installed
BEFORE connecting power.
• The photo eye safety system MUST be properly
connected and aligned BEFORE operating the
opener.
When the photo eye safety system is properly
aligned green LED (emitter) will emit a steady green
light and the red LED (sensor) will emit a steady red
light. The path of the invisible light beam MUST NOT
be obstructed. No part of the garage door or any
hardware should interfere or block either sensor.
The emitter generates the invisible light beam, and
the sensor receives the invisible light beam.
Green LED (emitter) will flash until it is aligned with
red LED (sensor). Red LED will not illuminate until it
is aligned with Green LED.
Right
For Permanent Wiring ONLY
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Emitter
Green LED ON
Sensor
Red LED ON
Steady Red &
Green LED
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CONNECTING DELUXE DOOR CONTROL (BU400, BU800)
Look in the box for:
Wire deluxe door control to power
head as shown.
1. Strip 7/16 inch (11 mm) of insulation from wire and separate wires.
2. Connect one wire to each of the two screws on the back of the
door control. **DO NOT USE PRE-EXISTING WIRE**
3. Mark the location of bottom mounting hole and drill 5/32 inch hole.
4 Install the bottom screw and allow 1/8 inch (3 mm) to protrude
from wall. Note: Use anchors if mounting to drywall.
Deluxe Door Control
1st screw
*NOTE: Your opener will contain one of two door controls. Follow the instructions corresponding to the control provided.
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• install the garage door opener at least 7 feet
(2.13 m) above the floor.
• Fasten the power head SECURELY to STRUCTURAL
SUPPORTS of the garage to prevent falling.
• If installing brackets to masonry, concrete anchors
(not provided) MUST be used.
Deluxe Door Control* 2x Screw #6 x 1-3/8"
Connect plug from deluxe door control to
wall panel outlet on the back panel of the
power head.
**If using pre-existing wire you may cut off
plug and splice to existing wire**
Using the deluxe door control (ONLY aer programming
has been completed).
Door – Press and release to open/close the door
Light – Press and hold to activate/deactivate motion
sensing security lighting
Vacation Lock
Unlock – Slide lock button to the right to enable all
remotes, door control, and accessories.
Lock – Slide lock button to the le to disable all
remotes, door control, and accessories.
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2x Drywall Anchors
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beamLabs.io 1-800-436-9186 17
Security lighting is activated
and remains on for 4.5
minutes when garage door
opener is operated.
Motion sensing is turned on
by default and will activate
security lighting when motion
is detected within the garage.
Security lighting will remain
illuminated for 4.5 minutes or
for as long as there is motion in
the garage.
To deactivate motion sensing:
Press and hold “LIGHT” button
for 2 seconds. The power head
will beep once to indicate
motion sensing has been
deactivated.
To active motion sensing: Press
and hold “LIGHT” button for 2
seconds. The power head will
beep 3x to indicate motion
sensing has been activated.
MOTION ACTIVATED SECURITY LIGHTING (BU400, BU800) Need images

18 beamLabs.io 1-800-436-9186
Connect the wire from the standard door control to the push button terminal on the rear panel of the power head.
**If using pre-existing wire you may cut off plug and splice to existing wire**
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CONNECTING STANDARD DOOR CONTROL (BU100)
Look in the box for:
Wire standard door control to
opener as shown.
*NOTE: Your opener will contain one of two door controls. Follow the instructions corresponding to the control provided.
WARNING
To prevent SERIOUS INJURY:
• DO NOT connect power until instructed.
• Install the opener at least 7 feet (2.13m) above the
floor.
• Fasten the power head SECURELY to STRUCTURAL
SUPPORTS of the garage to prevent falling.
• If installing brackets to masonry, concrete anchors
(not provided) MUST be used.
Standard Door Control* 2x Screw #6 x 1-3/8"
Min. 5'
(1.52 m)
above floor
Standard Door Control
2x
Screw
6
x
1 3/8
2x Drywall Anchors
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1. Strip 7/16 inch (11 mm) of insulation from wire and separate wires.
2. Connect one wire to each of the two screws on the back of the
door control. **DO NOT USE PRE-EXISTING WIRE**
3. Mark the location of bottom mounting hole and drill 5/32 inch hole.
4 Install the bottom screw and allow 1/8 inch (3 mm) to protrude
from wall. Note: Use anchors if mounting to drywall.
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