Chamberlain 87504-267 User manual

Smart LED Garage Door Openers
Belt Drive Models - 87504-267, 84504R, 84505R
Chain Drive Models - 87802, 84602
FORRESIDENTIAL USEONLY
•Please read this manual and the safety materials carefully!
•Periodic checks of the garage door opener are required to
ensure safe operation.
•This garage door opener is ONLY compatible with myQ®
and Security+ 2.0®accessories.
•DO NOT install on a one-piece door if using devices or
features providing unattended close. Unattended devices
and features are to be used ONLY with sectional doors.
•Attach warning labels to the location indicated on label.
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523

2
Preparation 6
Carton Inventory 87504-267 7
Carton Inventory 87802 7
Carton Inventory 84504R 8
Carton Inventory 84505R 9
Carton Inventory 84602 10
Assembly 11
87504-267, 84504R, 84505R 11
84602 12
87802 13
Installation 15
Control Panel 23
Install the Protector System 25
Power 29
Adjustments 31
Battery Backup 33
Operation 35
Maintenance 43
Troubleshooting 44
Accessories 46
Warranty 47
Repair Parts 50
Model 87504-267 50
Model 87802 52
Model 84602 54
Model 84504R 56
Model 84505R 58
Table of Contents

3
myQ®Serial Number
Write down the following information for future reference:
/ /
myQ
®
Serial Number:
Product Serial Number:
Date of Purchase:
myQ
®
Serial Number
Product Serial Number
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed,
operated, maintained and tested in strict accordance with the instructions and warnings contained in this
manual.
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the
possibility of serious injury or death if you do not comply with the warnings that accompany them. The
hazard may come from something mechanical or from electric shock. Read the warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your
garage door and/or the garage door opener if you do not comply with the cautionary statements that
accompany it. Read them carefully.
WARNING: This product can expose you to chemicals including lead, which are known to the State of
California to cause cancer or birth defects or other reproductive harm. For more information go to
www.P65Warnings.ca.gov
Unattended Operation
The Timer-to-Close (TTC) feature, the myQ® App, and myQ® Garage Door and Gate Monitor are examples of
unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to
close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC)
feature, the myQ® App, and any other myQ® devices are to be used ONLY with sectional doors.
The images throughout this User's Guide are for reference only and your product
may look different.
Preparation

4
Before You Connect with Your Smartphone
Monitor and control your garage door from anywhere using the myQ® App.
You will need:
•Wi-Fi® enabled smartphone, tablet or laptop
•Broadband Internet Connection
•Wi-Fi® signal in the garage (2.4 GHz, 802.11b/g/n required)
•Password for your home network (router's main account, not guest network)
TEST THE WI-FI®SIGNAL STRENGTH
Make sure your mobile device is connected to your Wi-Fi® network. Hold your mobile device in the place where
your garage door opener will be installed and check the Wi-Fi® signal strength.
Check Signal Strength. If you see:
Wi-Fi signal is strong.
The garage door opener will
connect to your Wi-Fi network.
Wi-Fi signal is weak.
The garage door opener may connect to your
Wi-Fi network. If not, try one of the options
below to improve the Wi-Fi signal:
No Wi-Fi signal.
The garage door opener will not be able to
connect to your Wi-Fi network. Try one of the
options below to improve the Wi-Fi signal:
• Move your router closer to the garage door opener to minimize
interference from walls and other objects
• Buy a Wi-Fi range extender
For compatible router specifications and help, visit support.liftmaster.com.
See page 37 to connect the garage door opener to a mobile device.
Check the Door
To prevent possible SERIOUSINJURYor DEATH:
•ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An
unbalanced garage door may NOT reverse when required.
•NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their
hardware, ALLof which are under EXTREME tension.
•Disable ALLlocks and remove ALLropes connected to garage door BEFORE installation and operating
garage door opener to avoid entanglement.
•DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
To prevent damage to garage door and opener:
•ALWAYS disable locks BEFORE installing and operating the opener.
•ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and damage.
Before you begin:
1. Disable locks and remove any ropes connected to the garage door.
2. Lift the door halfway up. Release the door. If balanced, it should stay in place,
supported entirely by its springs.
3. Raise and lower the door to check for binding or sticking. If your door binds,
sticks, or is out of balance, call a trained door systems technician.
4. Check the seal on the bottom of the door. Any gap between the floor and the
bottom of the door must not exceed 1/4" (6 mm). Otherwise, the safety reversal
system may not work properly.
5. The opener should be installed above the center of the door. If there is a torsion
spring or center bearing plate in the way of the header bracket, it may be
installed within 4feet (1.2 m) to the left or right of the door center. See page 16.
Torsion
Spring
Extension
Spring
OR
Preparation

5
ToolsNeeded
3/16
5/32
5/16
7/16
1/2
5/8
9/16
1/4
7/16
Preparation

6
Carton Inventory 87504-267
Accessories will vary depending on the garage door opener model purchased. Depending on your specific
model, other accessories may be included with your garage door opener. The instructions for these accessories
will be attached to the accessory and are not included in this manual. The images throughout this manual are
for reference and your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Pulley cover with hex screws
K. Belt
L. Control Panel®
M. White and red/white wire
N. The Protector System®
Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving
sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Rail grease
Q. Remote control (2)
R. Battery
S. Keyless Entry
RAIL HARDWARE
Washered Bolt 5/16"-18 x 1/2" (2) [mounted in the top of the garage door opener]
INSTALLATION HARDWARE
Hex Bolt 5/16"-18 x 7/8" (4) Lock Washer 5/16" (4)
Lag Screw 5/16"-9 x 1-5/8" (2) Self-Threading Screw 1/4"-14 x 5/8" (2)
Clevis Pin 5/16" x 2-3/4" (1) Ring Fastener (3)
Clevis Pin 5/16" x 1-1/4" (1) Hex Screw 10-24 (2)
Clevis Pin 5/16" x 1" (1) Wing Nut (2)
Nut 5/16"-18 (4)
CONTROL PANEL HARDWARE
Screw 6AB x 1-1/4" (2) Drywall Anchors (2)
Screw 6-32 x 1" (2)
AB
C
J
N
I
P
Q R
DE
F
H
GK
L
M
S
O
Preparation

7
Carton Inventory 87802
Accessories will vary depending on the garage door opener model purchased. Depending on your specific
model, other accessories may be included with your garage door opener. The instructions for these accessories
will be attached to the accessory and are not included in this manual. The images throughout this manual are
for reference and your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Chain spreader with hex screws
K. Chain
L. Control Panel®
M. White and red/white wire
N. The Protector System®
Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving
sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Rail grease
Q. Remote control(s)
R. Battery
S. Chassis support bracket
Hardware
Chassis Support Bracket Hardware Chain Spreader Hardware
Screw #8-32 x 3/8" (1) Screw #8-32 x 3/8" (2)
Hex Bolts 1/4"-20 x 5/8" (2) Rail Hardware
Lock Washers (2) Washered Bolts (mounted in the top of the garage door
opener)
Washered Bolt 5/16"-18 x 1/2" (2)
Installation Hardware
Hex Bolt 5/16"-18 x 7/8" (4) Self-Threading Screw 1/4"-14 x 5/8" (2)
Lag Screw 5/16"-9 x 1-5/8" (2) Ring Fastener (3)
Clevis Pin 5/16" x 2-3/4" (1) Hex Screw 10-24 (2)
Clevis Pin 5/16" x 1-1/4" (1) Wing Nut (2)
Clevis Pin 5/16" x 1" (1) Hex Bolt 1/4"-20 x 5/8" (2)
Nut 5/16"-18 (4) Lock Nut 1/4"-20 (2)
Lock Washer 5/16" (4) Lag Screw 1/4" x 1-1/2" (4)
Control Panel Hardware
Screw 6AB x 1" (2) Drywall Anchors (2)
Screw 6-32 x 1" (2)
AB
C
S
J
I
DE
F
H
G
K
L
M
P
R
Q
N
O
Preparation

8
Power
Carton Inventory 84504R
Accessories will vary depending on the garage door opener model purchased. Depending on your specific
model, other accessories may be included with your garage door opener. The instructions for these accessories
will be attached to the accessory and are not included in this manual. The images throughout this manual are
for reference and your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Pulley cover with hex screws
K. Belt
L. Control panel
M. White and red/white wire
N. The Protector System®
Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving
sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Rail grease
Q. Remote control
R. Battery
RAIL HARDWARE
Washered Bolt 5/16"-18 x 1/2" (2) (mounted in the top
of the garage door opener) Lock Washer 5/16" (4)
Hex Bolt 5/16"-18 x 7/8" (4) Self-Threading Screw 1/4"-14 x 5/8" (2)
Lag Screw 5/16"-9 x 1-5/8" (2) Ring Fastener (3)
Clevis Pin 5/16" x 2-3/4" (1) Hex Screw 10-24 (2)
Clevis Pin 5/16" x 1-1/4" (1) Wing Nut (2)
Clevis Pin 5/16" x 1" (1)
Nut 5/16"-18 (4)
CONTROL PANEL HARDWARE
Screw 6AB x 1-1/4" (2) Drywall Anchors (2)
Screw 6-32 x 1" (2)
AB
C
J
N
I
OP
Q
L
DE
F
H
GK
M
R

9
Power
Carton Inventory 84505R
Accessories will vary depending on the garage door opener model purchased. Depending on your specific
model, other accessories may be included with your garage door opener. The instructions for these accessories
will be attached to the accessory and are not included in this manual. The images throughout this manual are
for reference and your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Pulley cover with hex screws
K. Belt
L. Control panel
M. White and red/white wire
N. The Protector System®
Safety reversing sensors with white and white/black wire attached: Sending senor (1), receiving
sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Rail grease
Q. Remote control
RAIL HARDWARE
Washered Bolt 5/16"-18 x 1/2" (2) (mounted in the top
of the garage door opener) Lock Washer 5/16" (4)
Hex Bolt 5/16"-18 x 7/8" (4) Self-Threading Screw 1/4"-14 x 5/8" (2)
Lag Screw 5/16"-9 x 1-5/8" (2) Ring Fastener (3)
Clevis Pin 5/16" x 2-3/4" (1) Hex Screw 10-24 (2)
Clevis Pin 5/16" x 1-1/4" (1) Wing Nut (2)
Clevis Pin 5/16" x 1" (1)
Nut 5/16"-18 (4)
CONTROL PANEL HARDWARE
Screw 6AB x 1-1/4" (2) Drywall Anchors (2)
Screw 6-32 x 1" (2)
AB
C
J
N
I
OP
Q
L
DE
F
H
GK
M

10
Carton Inventory 84602
Accessories will vary depending on the garage door opener model purchased. Depending on your specific
model, other accessories may be included with your garage door opener. The instructions for these accessories
will be attached to the accessory and are not included in this manual. The images throughout this manual are
for reference and your product may look different.
A. Header bracket
B. Pulley and bracket
C. Door bracket
D. Curved door arm
E. Straight door arm
F. Trolley
G. Emergency release rope and handle
H. Rail
I. Garage door opener
J. Sprocket cover with hex screws
K. Chain
L. Control panel
M. White and red/white wire
N. The Protector System® Safety reversing sensors with white and white/black wire attached:
Sending senor (1), receiving sensor (1), and safety sensor brackets (2)
O. Safety labels and literature
P. Remote control
Q. Remote control
R. Battery
RAIL HARDWARE
Washered Bolt 5/16"-18 x 1/2" (2) (mounted in the top
of the garage door opener) Lock Washer 5/16"-16 (4)
Hex Bolt 5/16"-18 x 7/8" (4) Self-Threading Screw 1/4"-14 x 5/8" (2)
Lag Screw 5/16"-9 x 1-5/8" (2) Ring Fastener (3)
Clevis Pin 5/16" x 2-3/4" (1) Hex Screw 10-24 (2)
Clevis Pin 5/16" x 1-1/4" (1) Wing Nut (2)
Clevis Pin 5/16" x 1" (1)
Nut 5/16"-18 (4)
CONTROL PANEL HARDWARE
Screw 6AB x 1-1/4" (2) Drywall Anchors (2)
Screw 6-32 x 1" (2)
AB
C
J
N
I
P
Q R
DE
F
H
GK
L
M
O
Preparation