bedTech BT6500 User manual

OWNER’S MANUAL
Installation & Operation
BT6500
Serial No.


Customer Service: 888-236-3044
Safety & Warranty Warnings ……………………………………………… 01
Parts List …………………………………………………………………………… 03
BT6500 Electronics Quick Reference Guide ………………………… 04
Installaon Guide ……………………………………………………………… 05
BT6500 Remote Control Instrucons ……………………………… 06
Seng Programmable Posions and Pairing Remote………… 08
Synchronizing Two Bases…………………………………………………… 09
Headboard Bracket Installaon Guide ……………………………… 10
Troubleshoong ………………………………………………………………… 11
Table of Contents
BT6500 Bluetooth Instrucons ………………………………………… 07

Safety & Warranty Warnings
READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCT
If unable to understand warnings, cautions, and/or instructions, contact the dealer or technical personnel
if applicable, before attempting to use the equipment. Otherwise, injury or damage may result.
SAFETY WARNINGS:
• Do not use bed outdoors.
• Do not use bed near explosives.
•Using bed with oxygen administering equipment other than the
•When using nasal or masked type administering equipment, route
and secure oxygen or air tubing properly to ensure that tubing does
not become entangled or damaged during normal operation of the
bed.
•Use caution when having liquids in or around the bed to ensure no
spilling occurs. In case of spillage, stand in a dry, clean area of the
area around bed to dry thoroughly before using the electric controls
again. Do not eat or drink hot liquids while operating the bed.
•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instructions concerning use of the appliance by a
person responsible for their safety.
•Do not allow children or individuals with disabilities to operate the
bed without adult supervision.
• Do not allow any person or pet under the bed at any time.
•During bed operation, make sure body is positioned within the
bed when operating bed functions.
WARRANTY WARNINGS:
Do not open or tamper with control box, motors, or remote (with the
exception of battery compartments). The warranty will be void if the
internal workings of these components are tampered with.
Product Rating:
The motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the foundation and may void the warranty.
Operating Information:
•After power foundation assembly is completed, operate remote
control to ensure proper functions.
•Keep moving parts free of obstruction during bed operation
(including sheets, clothing, tubing, wiring, and products using electric
power cords).
•Distribute body weight evenly over bed surface. Do not place entire
weight on head or foot sections of the bed during repositioning and
entering or exiting bed.
Hospital Use Disclaimer:
This power foundation is designed for residential use only. It is
not approved for hospital use and does not comply with hospital
standards.
Weight Limits:
This product is not rated to support weights in excess of 850 pounds
inclusive of the mattress and bedding. The bed will structurally
support this weight, provided it is evenly distributed across the
foundation. The power foundation is not designed to support or
lift this amount in the head or foot sections alone. Exceeding this
weight restriction could damage the bed and/or cause injury and will
void the warranty.
FCC COMPLIANCE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
To comply with the FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.
RADIO FREQUENCY: 2.4 GHz
—01—
Customer Service: 888-236-3044

—02—
Safety & Warranty Warnings
BED-TECH WARRANTY ADJUSTABLE BASES
In the warranty: “Adjustable base” means the adjustable bed
foundaon sold by Bed-Tech to an authorized dealer. The “adjustable
base” does not include the maress. “Purchaser” and “You” both
mean the consumer who is the original purchaser of this adjustable
base produced by Bed-Tech. This warranty is not transferable.
“Warranty Commencement Date” means the date You purchased a
new and unused Bed-Tech adjustable base. Bed-Tech warrants this
adjustable base to You on the terms and over the reducing periods
of me set out below. All warranty claims require noce from You
to be given to Bed-Tech in the manner set out below, and to be
received by Bed-Tech inside the applicable warranty me period.
1ST & 2ND YEAR FULL WARRANTY
For the 1st and 2nd year from the Warranty Commencement Date,
your adjustable base is warranted against non-excluded defects in
Bed-Tech’s workmanship or materials. During the 1st and 2nd year
from the Warranty Commencement Date, Bed-Tech will repair or
replace (at no cost to You) any defecve adjustable base part, and
Bed-Tech will pay all authorized labor associated with the repair or
replacement of any parts found to be defecve. In the case where
adjustable base needs to be replaced, Bed-Tech does not cover or
pay for any part of transportaon costs.
3RD THROUGH 15TH YEAR LIMITED WARRANTY
During the 3rd through end of the 15th year from the Warranty
Commencement Date, Bed-Tech will cover a 50% prorated poron
of any electronic part not excluded by this warranty. Your are
responsible to pay all service costs related to receiving and installing
the new part. Electronics covered include: motor, control box,
power supply, remote control, control box, massage motor, LED
light, and USB charging port. Bed-Tech will pay for and cover the
cost of shipping parts to the lower 48 states only. Customer will be
responsible to pay 50% of the parts cost that the prorated warranty
does not cover. For example, if you make a claim for an eligible
motor and the part costs $129 you would be responsible to pay
$64.50.
3RD YEAR TO 20TH YEAR LIMITED WARRANTY
Starng in the 3rd year from the Warranty Commencement
Date and through to the end of the 20th year from the Warranty
Commencement Date, Bed-Tech will replace any steel base parts
found to be defecve and not excluded by this warranty. This
warranty only covers the steel mechanism frame. Bed-Tech will
provide at no cost to You the metal parts for the defecve frame.
You are responsible to pay all service and transportaon costs
related to receiving and installing the new part. In the case of a
defecve steel base, if shipping costs and labor costs are excessive,
customer may choose a 50% prorated warranty and receive a new
same or comparable model for 50% of customer's purchase price.
Customer is responsible for all and any shipping costs associated
with this warranty.
ADDITIONAL TERMS AND CONDITIONS
EXCLUSIONS:
This warranty does not apply; (a) to any damage caused by You;
(b) if there has been any repair or replacement of adjustable base
parts by an unauthorized person; (c) if the adjustable base has
been mishandled (whether in transit or by other means), subjected
to physical or electrical abuse or misuse, or otherwise operated
in any manner inconsistent with the operaon and maintenance
procedures outlined in the Owner’s Manual and this warranty; (d)
to damage to maresses, fabric, cables, electrical cords or items
supplied by dealers (contact the dealer for warranty informaon on
these items); (e) if there has been any modificaon of the adjustable
base without prior wrien consent by Bed-Tech; or (f) to costs for
unnecessary service calls, including costs for in-home service calls
solely for the purpose of educang You about the adjustable base
or finding a sasfactory power connecon.
This warranty will be void if either the recommended weight
restricon is not followed which is 850 total lbs. including persons,
maresses, and bedding materials, for non-manufactured defects,
or if any modificaons are made to the adjustable base.
This warranty will only apply to the original purchaser and will be
void to a subsequent owner.
Any repairs to or replacement to Your adjustable base or its
components under the terms of this limited warranty does not
extend the applicable warranty from the Warranty Commencement
Date. This me limitaon may not apply in some jurisdicons,
including the Province of Quebec. The decision to repair or to
replace defecve parts under this warranty shall be made, or cause
to be made, by Bed-Tech at its opon and in its sole discreon.
There shall be no liability on the part of Bed-Tech for any special,
indirect, incidental, or consequenal damages or for any other
damage, claim, or loss not expressly covered by the terms of this
warranty.
This limited warranty does not include reimbursement for
inconvenience, removal, installaon, setup me, loss of use,
shipping, or any other costs or expenses. Bed-Tech and its service
technicians will not be responsible for moving furniture or any
other items not aached to the adjustable base in order to perform
service on the adjustable base.
It is the sole responsibility of You to provide adequate space and
accessibility to the adjustable base. In the event that the technician
is unable to perform service due to lack of accessibility, the service
call will be billed to You and the service will have to be rescheduled.
Bed-Tech makes no other warranty whatsoever, express or implied,
and all implied warranes of merchantability and fitness for a
parcular purpose are disclaimed by Bed-Tech and excluded from
this agreement.
Some American States do not allow the exclusion or limitaon of
incidental or consequenal damages, so the above limitaon or
exclusion may not apply to You. This warranty gives You specific legal
rights, and You may also have other rights, which may vary from
jurisdicon to jurisdicon. This warranty is valid in all 50 American
states and the District of Columbia.
For customer service under this limited warranty please contact Bed-Tech by phone,
Toll free phone: 888-236-3044 (For all service)
Customer Service: 888-236-3044

All electronics and components that need to be installed are located in boxes under the foundation or
attached to the frame. Before discarding the packing materials, ensure that all the parts are accounted for.
OPTIONAL EQUIPMENT (NOT INCLUDED)
(2) 9-Volt Batteries Socket and Crescent Wrench
Actual product appearance and functionality may vary from photographs.
—03—
Parts List
B C
Power Supply (1)
D
Power Cord (1)
F
Retainer Bar (1)
A
E
Remote Control (1)
Customer Service: 888-236-3044

Head Motor
—04—
BT6500 Electronics Quick Reference Guide
BT6500 WIRELESS OVERVIEW
Head Motor Control Box Foot Motor
LED Light Foot Massage Motor
Head Massage Motor
USB Ports
Tilt Motor Lumbar Motor
Power Supply
Foot Motor
Head Massage Motor
Foot Massage Motor
Power Cord
Lumbar Motor
Tilt Motor
Customer Service: 888-236-3044
USB Ports
LED Light

—05—
Installa
1. Open the shipping box, cut the ribbon securing accessory
carefully, and then put it on a flat floor.
2. To install all six legs (seven for king/CK size,see image A on
3. Uncoil the input power cord (connected to the control box’s
power port) and plug it into the power supply.
4. Uncoil the power cord and connect it to the power supply.
Do not drag across the floor. Do not rest frame on its side;
excessive pressure may damage the legs.
7.
Pull the retainer bar to the opposite bracket and secure the
right side.
A
Head
Foot
Customer Service: 888-236-3044

—06—
BT6500 Remote Control Ins
BT6500
ADJUST ONE TOUCH BUTTONS MASSAGE FEATURE
Massage Modes Select (3 modes)
Under Bed LED ON/OFF
Lumbar down
Tilt up
Tilt down
Head and Foot Massage
One touch remote control
Lumbar up
One touch TV
One touch TV massage. Cycle through 3
massage. Cycle through 3
massage modes. Cycle through 3
Head and Foot Massage
One touch programmable preset
One touch remote control
One touch under bed LED light
on/o.
Tilt up
Lumbar up
Lumbar down
LUMBAR
LUMBAR
Tilt down
Customer Service: 888-236-3044
. Excessive use of the massage motors, over 30 minutes at
overheat.
.
.
damage to the motors or the adjustable base.
WARNING
TIMER /
ALL OFF

—07—
BT6500 Bluetooth Instrucons
Step 1: Plug base into power source
Step 2: Turn Bluetooth on in cell phone
Step 3: Install the app
For Android SystemFor IOS System
Step 4: Control device via app.
Step 5: Open control center and select desired options.
1. Go to app store as
shown in picture below.
1. Open app that was previously installed on
cell phone as shown in picture below.
2. Refresh list and select your device as
shown in picture below.
3.Scan the QR code on the back of remote
after selecting your device.
1.Search "Bedtech bed control" in google store
to install APP.
2.Successful installation shown in picture below.
2.Type “Bedtech bed control”
press “install” to install app onto
cell phone as shown below.
3.Successful installation
shown in picture below.
Customer Service: 888-236-3044

—08—
Press and hold head lift and foot lift simultaneously, then press and
hold the button on the cord of control box for 3 seconds until your
hear 2 beeps sound, the remote is then paired.
SETTING PROGRAMMABLE POSITIONS
PAIRING REMOTE
The wireless power bed has a programmable feature that allows you to save custom positions.
Please read all the instructions below before setting your custom presets on the remote.
STEP 1
STEP 2
STEP 3
Adjust the head and foot to your desired position.
To adjust the saved position, repeat steps 1 and 2 and the new
position will be saved.
STEP 1
them when needed.
The original remote that comes in the box is already paired to the foundation. No further action is required.
In the event that the remote is not paired with the foundation, follow the steps below.
press and hold memory button for 5
seconds until you hear 2 beeps sound.
STEP 3
STEP 2
Plug the power cord to
the power source.
Se rogrammable P Pairing Remote
Pairing Button
Customer Service: 888-236-3044
FLAT

—09—
Synchronizing Two Bases
SYNCHRONIZING TWO BASES
STEP 1
STEP 4
STEP 2
STEP 3
Plug A and B bases to power source.
Pair remote A to Base B, then base A and base B can be
simultaneous operated by Remote A.
Make sure remote A was already paired to Base A and Remote
B was paired to Base B. If not, please pair them by following the
pairing remote instructions on page 08.
Base B
Base A
Base B
Base A
Pairing
Remote A
Remote BRemote A
Press and hold head down and foot down buttons on remote B, at the same time (simultaneously) press and hold head up and foot up buttons
beds simultaneously.
Note: If you want to operate the beds separately, press and hold and beside Tilt on remote B; then the flash light will be on, and the
remote B has been separated from the remote A.
Remote B Remote B Remote BRemote A
Customer Service: 888-236-3044

—10—
Headboard brackets are an optional accessory and are not included.
A 1/2'' (13 mm) socket and 1/2'' (13 mm) crescent wrench are necessary to complete installation.
HEADBOARD BRACKET COMPONENTS
STEP 1
STEP 3
STEP 2
The headboard bracket will have 2 long slots to accomodate any
frame type. Align the appropriate slots on the bracket with the holes
on the bed. Use long bolts and nuts to secure the bracket. Make
sure the bolts are tight.
You may now connect your headboard to the attachment plates using the remaining short bolts and nuts to secure it to the brackets. The heads
of the bolts will face outward. Use a 1/2" (13 mm) socket and 1/2" (13 mm) wrench to tighten the bolts.
To put the T-Bracket and Headboard Bracket together, you will
need (2) short bolts and (2) nuts. Slip the bolts through the holes
from T-Bracket to Headboard Bracket with the head of bolt facing
outward. Use 1/2'' (13mm) socket and 1/2'' (13mm) wrench to
tighten the bolts.
(2) Headboard Brackets (2) T-Brackets (4) Short Bolts (12) Nuts (8) Long Bolts
Headboard Bracket Installaon Guide
Customer Service: 888-236-3044

—11—
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
SYMPTOMS SOLUTIONS
Remote control illuminates and appears to be operable, but will not
activate bed.
Head or foot section will elevate, but will not return to the horizontal
No features of the power foundation will activate.
Wireless remote will not illuminate. Replace the batteries in the wireless remote.
Verify that the power cord is plugged into a working, grounded
electrical outlet. Test the outlet by plugging in another working
appliance.
Program the remote control (see the Setting Programmable Positions
and Pairing Remote section of this manual for programming
procedures).
Unplug the power cord, wait 30 seconds and plug back to reset
electronic components.
The surge protection device or the electrical outlet may be defective.
Test the outlet by plugging in another working appliance.
Verify that the connector on the wired remote control is securely
attached to the control box.
Bed mechanism may be obstructed. Elevate bed and check for
obstruction. Remove obstruction.
Head section may be too close to the wall.
Headboard may be too close to the edge of the mattress. Verify
that there is enough distance between the headboard brackets and
mattress. Adjust if required.
Troubleshoong
Customer Service: 888-236-3044

—12—
Troubleshoong
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
SYMPTOMS SOLUTIONS
Head & Foot lift function has minor interference during operation.
Excessive massage motor noise.
A clicking noise is heard under the bed when raising or lowering.
Massage motor overheats or stops.
Check batteries in wireless remote control, replace with two (2) new
AAA batteries if necessary.
Make sure that you are following the duty cycle of the motors (do
not operate more than two minutes over a 18-minute period, or
approximately 10% duty cycle).
Press the lift buttons squarely and accurately.
Wireless remote control may be experiencing common Radio
Frequency Interference from other radio transmitting devices. Wait
several seconds, and then try pressing appropriate button again, See
FCC Compliance Statement on page 1 of this guide.
rubber pieces (not included) under each leg.
Using the wireless remote control, elevate the head, foot or neck
section a short distance to realign the lift/lower mechanisms with the
bed support platform.
Verify that your BedTech Power Foundation is not positioned against a
wall, nightstand, or other object that may cause the vibration or noise.
If the BedTech Power Foundation is installed over a bed frame, verify
that the massage motors are not causing the bed frame (or bed
frame components) to vibrate.
Verify that the headboard attachment hardware is properly tightened
(if used).
This is normal. The lift motor relays “click” when they are engaged.
No action is required.
If the vibration motor overheats, the thermal protection will turn the
motor off. Wait 30 minutes, turn the massage back on. If it does not
come on, turn it off and report the situation to customer service.
Customer Service: 888-236-3044

Customer Service: 888-236-3044
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