Bell Phones EXCURSION 39285 User manual

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IMPORTANT SERVICE INFORMATION
Read this manual before attempting to setup or use this instrument. It contains important
information regarding safe installation and use. Keep this manual for future reference.
Also save the carton, packing and proof of purchase to simplify and accelerate any needed
action. If you need assistance or service, call (800) 888-8990 between 8:00 a.m. and 4:30
p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at:
http://www.nwbphones.com for technical support and information on our other products.
WARNING
To prevent fire or shock hazard, do not expose this product to rain or any type of excess
moisture. If accidentally dropped into water, the AC adaptor should immediately be
unplugged from the wall along with the telephone line cord.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF
THE PRESENCE OF IMPORTANT OPERATING AND
MAINTENANCE (SERVICING) INSTRUCTIONS IN THE
OWNER'S MANUAL.
EXCURSION39285
CARTON CONTENTS
•Excursion®39285 Base and Handset
•Rechargeable Ni-Cd Battery Pack
•Telephone Line Cord (Short and Long)
•AC Adaptor (9VDC, 350 mA, Center Positive)
•User’s Manual
•Warranty Card
•Accessory Order Form
•Wall Mount Screws and Hardware

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TABLE OF CONTENTS
Important Service Information.........................................................................................................1
Warning ..............................................................................................................................................1
Carton Contents .................................................................................................................................1
Important Safety Instructions...........................................................................................................3
Installation Precautions .....................................................................................................................4
Maintenance .......................................................................................................................................4
Battery Cautionary Instruction ........................................................................................................4
FCC Notice .........................................................................................................................................4
Controls Diagram...............................................................................................................................6
Descriptions ........................................................................................................................................7
Installation ..........................................................................................................................................8
Battery Installation........................................................................................................................8
Belt Clip Installation......................................................................................................................8
Wall Mounting ...............................................................................................................................8
Uninstalling the Wall Mount Bracket ..........................................................................................9
Power Connection ............................................................................................................................10
Headset Connection .........................................................................................................................10
Initial Setup ......................................................................................................................................10
Setting the TONE/PULSE Switch ..............................................................................................10
Telephone Operation........................................................................................................................10
Placing a Call ...............................................................................................................................10
Receiving a Call ...........................................................................................................................11
Ending Calls ................................................................................................................................11
Last Number Redial ....................................................................................................................11
Intercom Function .......................................................................................................................12
Transfering Calls .........................................................................................................................12
Memory Dialing ...........................................................................................................................13
Recalling Stored Numbers ..........................................................................................................13
Security.........................................................................................................................................14
Resetting Security Code and Channel Information ..................................................................14
Multi-Channel Access..................................................................................................................14
Technical Information .....................................................................................................................14
Improving Cordless Reception ...................................................................................................14
Troubleshooting................................................................................................................................15

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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, basic
safety precautions should always be
followed to reduce the risk of fire, electric
shock, and injury to persons, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall outlet
before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
4. Do not use this product near water, for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
5. Do not place this product on an unstable
cart, stand, or table. The product may
fall, causing serious damage to the
product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation, to protect it from
overheating. These openings should
never be blocked or covered. The
openings should never be blocked by
placing the product on the bed, sofa,
rug, or other similar surfaces. This
product should never be placed near or
over a radiator or heat register. This
product should not be placed in a built-
in installation unless proper ventilation
is provided.
7. This product should be operated only
from the type of power source indicated
on the marking label. If you are not
sure of the type of power supply to your
home, consult your dealer or local
power company.
8. Do not allow anything to rest on the
power cord. Do not locate this product
where people will step on the cord.
9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.
10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric
shock. Never spill liquid of any kind
on the product.
11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service
contractor when some service or
repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance is
subsequently used.
12. Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the
following conditions:
A. When the power supply cord or
plug is damaged or frayed.
B. If liquid has been spilled into
the product.
C. If the product has been exposed
to rain or water.
D. If the product does not operate
normally by following the
operating instructions. Adjust
only those controls that are
covered by the operating
instructions. Improper
adjustments of other controls
may result in damage and will
often require extensive work by
a qualified technician to restore
the product to normal operation.
E. If the product has been dropped
or the cabinet has been
damaged.
F. If the product exhibits a
distinctive change in
performance.

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13. Avoid using a telephone (other than a
cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a gas
leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
INSTALLATION
PRECAUTIONS
1. Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
3. Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
4. Use caution when installing or
modifying telephone lines.
MAINTENANCE
1. Use a damp cloth to clean the plastic
cabinet. A mild soap will help to
remove grease or oil. Never use polish,
solvents, abrasives or strong detergents
since these can damage the unit.
2. Your phone should be situated away
from heat sources such as radiators,
heaters, stoves or any other appliance
that produces heat.
BATTERY CAUTIONARY
INSTRUCTION
CAUTION: To reduce the risk of fire or
injury to persons, read and follow these
instructions:
1. Use only the battery pack type provided
with the unit.
3.6V, 600mAh
Ni-Cd Battery Pack
2. Do not dispose of the battery in a fire.
The cell may explode. Check with local
codes for possible special disposal
instructions.
3. Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause damage to the eyes or
skin. It may be toxic if swallowed.
4. Exercise care in handling the battery
in order not to short the battery with
conducting material such as rings,
bracelets and keys. The battery or
conductor may overheat and cause
burns.
5. Recharge only the battery provided
with or identified for use with this
product. The battery may leak
corrosive electrolyte or explode if it
is not the correct type.
6. Do not attempt to rejuvenate the
battery provided with or identified
for use with this product by heating
them. Sudden release of the battery
electrolyte may occur causing burns
or irritation to eyes or skin.
7. When inserting the battery into this
product, the proper polarity or
direction must be observed. Reverse
insertion of batteries can cause
charging that may result in leakage or
explosion.
8. Do not store this product, or the
battery provided with or identified
for use with this product, in high-
temperature areas. Batteries that are
stored in a freezer or refrigerator for
the purpose of extending shelf life
should be stabilized at room
temperature prior to use after cold
storage.
9. Disconnect telephone lines before
installing batteries.
FCC NOTICE
The FCC requires that you will be
advised of certain requirements involving
the use of this telephone.
1. This equipment complies with Part
68 of the FCC rules. A label on the
BASE UNIT of this equipment

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contains, among other information, the
ACTA product number and the Ringer
Equivalence Number (REN) for this
equipment. You must, upon request,
provide this information to your
telephone company.
2. The REN is useful to determine the
quantity of devices you may connect to
your telephone line and still have all of
those devices ring when your number is
called. In most, but not all areas, the
sum of the RENs of all devices should
not exceed five (5.0). To be certain of
the number of devices you may connect
to your line, as determined by the REN,
you should call your local telephone
company to determine the maximum
REN for your calling area.
3. If your telephone causes harm to the
telephone network, the telephone
company may discontinue your service
temporarily. If possible, they will notify
you in advance. But if advance notice is
not practical, you will be notified as
soon as possible. You will be advised
of your right to file a complaint with
the FCC.
4. Your telephone company may make
changes to its facilities, equipment,
operations or procedures that could
affect the proper operation of your
equipment. If they do, you will be
given advance notice so as to give
you an opportunity to maintain
uninterrupted service.
5. If you experience trouble with the
telephone, please contact
Northwestern Bell Phones for
repair/warranty information. The
telephone company may ask you to
disconnect this equipment from the
network until the problem has been
corrected or you are sure that the
equipment is not malfunctioning.
6. This equipment may not be used on
coin service provided by the
telephone company. Connection to
party lines is subject to state tariffs.
(Contact your state public utility
commission or corporation
commission for information.)
AC ADAPTOR: Use only with Class 2 Power Source, 9VDC output, 350mA.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy o
f
communications may not be insured when using this phone.
Changes or modifications not expressly approved in writing by Northwestern
Bell Phones may void the user’s authority to operate this equipment.
Some cordless phones operate at frequencies that may cause interference to
nearby TVs and VCRs; to minimize or prevent such interference, the base o
f
the cordless phone should not be placed near or on top of a TV or VCR; and,
if interference is experienced, moving the cordless telephone farther awa
y
from the TV or VCR will often reduce or eliminate the interference.

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EXCURSION®39285 CONTROLS DIAGRAM
R
Handset Antenna
In Use/Batt Low
Led Indicator
INTCOM Button
Flash Button
Headset Jack
Ringer ON/OFF
Switch
Memo Button
Charge Terminals
INT(Intercom)
Button
In Use Led
Indicator
Charge LED
Indicator
SPK (Speakerphone)
/INT (Intercom)
LED Indicator
Speakerphone
LED Indicator
Memo Button
Ringer OFF
Button
Talk Button
Scan Button
RE/PA Button
Tone Button
Charge
Terminals
Flash Button
RE(Redial)/
PA ( P au s e )
Button
Ringer ON
Button
DC 9V Jack
Tone/Puse
Switch
Telephone Lne
connection Jack
Volume Control
UP Button
Volume Control
Down Button
Volume Control
Switch

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DESCRIPTIONS
HANDSET CONTROLS:
Handset Antenna - A fixed antenna.
In Use Batt Low LED Indicator – Lights
up when the handset is in the talk mode.
Blinks slowly to indicate that the
INTERCOM function is in use. Blinks
when battery power is low.
INTCOM (Intercom) button – Press to
intitiate a two-way intercom conversation
between the handset and the base unit.
Flash Button – Press to answer an incoming
call if you have Call Waiting.
Headset Jack – For connecting your
headset plug to enjoy a hands-free
communication.
Ringer ON/OFF Switch – Set switch to
OFF position to disable the ringer on the
handset.
Memo Button – Press to store 10 phone
numbers (up to 16 digits each) on the
handset memory or to call a number you
have previously stored in the 10 memory
locations.
Talk Button – Press to answer an incoming
call or to place a call. Press to end a call.
Scan Button - Press to change the
operating channel when you hear
interference.
RE (Redial)/ PA (Pause) – (Redial) Press
to redial the last telephone number you
called. (Pause) Press to insert a pause while
dialing.
Handset Volume Control Switch – Select
the receiver volume level (HI, MID, LOW).
Tone Button – Press to temporarily change
the dialing mode from Pulse to Tone for
Rotary Service Users. (Press once before
entering number to access the answering
system or electronic banking services.)
Charge Contacts – For charging the
Battery Pack inside the handset. We
recommend cleaning the Charge Contacts
periodically with a damp cloth.
BASE UNIT CONTROLS:
INT (Intercom) – Press to initiate an
intercom conversation between the base
unit and the handset.
Charge Terminals - For charging the
Battery Pack inside the handset. We
recommend cleaning the Charge Terminals
periodically with a damp cloth.
In Use LED Indicator – Lights up when
the handset is in use.
Charge LED Indicator – Lights up to
indicate the handset is being charged by
the base unit.
Speakerphone/Intercom LED Indicator
– Blinks rapidly when you initiate an
intercom call or if an intercom call is
received. Lights up when the
Speakerphone function is in use.
Spk-Phone (Speakerphone) Button –
Press to place and receive a call without
using the handset.
Memo Button – Press to store 10 phone
numbers on the base unit (up to 16 digits
each) or dial any of the stored phone
numbers in the 10 memory locations.
Ringer OFF/Temporary Tone Button –
(Ringer OFF) – Press to disable the base
unit ringer. (Temporary Tone) – Press to
temporarily change the dialing mode from
Pulse to Tone when dialing in Pulse mode.
(Press once before entering numbers to
access the Answering System or electronic
banking services)
Flash Button – Press to answer an
incoming call if you have Call Waiting..
Power-In Connection Jack

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Volume Control Down Button – Press to
decrease the volume level of the base unit
speaker.
Volume Control UP Button – Press to
increase the volume level of the base unit
speaker.
Redial/Pause (RE/PA) Button – (Redial) –
Press to redial the last number you called in
the speakerphone mode. (Pause) – Press to
insert a pause while dialing. (you will need
the (re/pa) button to dial numbers which use
an alternative long distance access code.
Ringer ON Button – Press to enable the
base unit ringer.
Tone/Pulse Switch - For Charging the
Battery Pack inside the handset. We
recommend cleaning the Charge Terminals
periodically with a damp cloth.
Power In Connection Jack
Telephone Line Connection Jack
INSTALLATION
CAUTION: USE ONLY THE NICKEL
CADMIUM (Ni-Cd) BATTERY TYPE INCLUDED
WITH THIS UNIT. USE OF OTHER BATTERY
TYPES MAY CAUSE INJURIES OR DAMAGE.
Battery Installation
1. Remove the battery compartment cover
of the handset by sliding it down.
2. Connect the Ni-Cd battery pack plug
along the slot into the handset’s battery
connector as shown below.
(Figure 1)
3. Insert the Ni-Cd battery pack into the
battery compartment.
4. Replace the battery compartment
cover by sliding it up towards the
handset.
NOTE: Use the type and size of Ni-Cd
battery pack, 3.6V, 600mA. It is
recommended that the Ni-Cd battery pack
should be fully charged overnight prior to
initial use.
Belt Clip Installation
With the back of handset facing up, insert
one side of the belt clip hook into the
matching slots at the top side of the
handset as shown in Figure 2. Slide the
other hook until it locks into place from
the opposite side of the handset.
(Figure 2)
Wall Mounting (With a standard AT&T
or GTE modular wall jack)
You may choose to install the Telephone
base unit onto a wall.
Wall Mounting (Standard Wall Jack)
1. Connect the short telephone line cord
to the telephone line jack on the rear
of the base unit.
2. Insert the free end of the short line
cord through the hole of the mounting
bracket.
3. Insert the hooks of the mounting
bracket into the matching slots on the
back of the unit as shown in Figure 3.

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HIMI
DLOW
4. Press the two locks located on the side
of the mounting bracket until the
locking hooks snaps into the inner slots
of the base unit as shown in Figure 4.
5. Press the middle locking hooks of the
mounting bracket while pushing the
back of the mounting bracket until it
snaps to lock as shown in Figure 5.
NOTE: Ensure that the lock guide
stays in place on the hole provided on
the base unit as shown in Figure 6.
6. Plug the free end of the short line cord
into the modular wall jack.
7. Align the upper keyhole on the
mounting bracket with the upper stud
of the wall plate, so that the opening
end of the mounting bracket matches
the lower stud, pull the mounting
bracket down until it is securely seated.
(Figure 7)
Wall Mounting (No Standard Wall Jack)
1. Drill two holes with a vertical distance
between the two marked positions of 3
15/16" (100mm) as shown in Figure 8.
315/16"
(100mm)
(Figure 8)
2. Drive a screw into each of the holes.
Tighten them to the end of the screw lines,
only leaving the smooth part of the screw
head outside the wall.
3. Install the wall mount bracket into the
base unit as previously discussed in
Figures 3-6.
4. Hang the unit onto the screws, then
slide it down firmly to fasten the base
securely, as shown in Figure 9.
(Figure 9)
Uninstalling the Wall Mount Bracket
To remove the wall mount bracket from
the base unit, pull it back as shown in
Figure 10.
(Figure 10)
H
IM
ID LO
W
Fi
g
ure 3
Fi
g
ure 6
Figure 4
3
Fi
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ure 5
5
4

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POWER CONNECTION
CAUTION: You must use a Class II,
120 Volt AC / 9 Volt DC adaptor that
delivers at least 350 mA. The center tip
must be positive and the plug must correctly
fit the unit’s DC 9V jack.
1. Plug the AC adaptor into a standard
AC outlet.
2. Insert the small plug into the DC 9V
jack on the rear of the base unit as
shown in Figure 11.
(Figure 11)
HEADSET CONNECTION
One of the special features of your phone is
that your handset could utilize a headset
(not included) for hands-free
communication. Insert the small plug at the
end of your headset cord to the headset jack
at the side of the handset as shown in
Figure 12. Follow the procedures discussed
in “Placing a Call” and “Receiving a Call”
when to place and receive a call.
NOTE: The headset jack of your
Excursion®39285 is compatible with
2.5 mm headset plugs only. When you plug
in the headset into the headset jack, it
automatically mutes the microphone and
speaker of the handset. Unplug the headset
to return the handset to normal use.
(Figure 12)
INITIAL SETUP
Please follow these steps before using the
Excursion®39285 for the first time.
• Ensure that the handset battery pack is
installed and charged fully for at least
12 hours.
• Ensure that all connections (line cord
and adaptor cord) are properly
inserted into the rear of the base unit.
Setting the TONE/PULSE Switch
• If your home is equipped with tone-
dialing service set the TONE/PULSE
switch to Tone position.
• If you have a Pulse (Rotary) dialing
service, set the TONE/PULSE switch
to Pulse position.
TELEPHONE
OPERATION
Placing a Call
Before you can use your cordless
telephone, you must charge the handset for
12 hours. Failure to do so will require
recharging of the Battery Pack more often.
Placing a Call
Using the Handset
• Press the TALK button on the handset
the In Use LED Indicator will light
up.
• Listen for a dial tone.
• Dial the phone number.
DC 9V Jack
DC
Adaptor
Plug

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Using the Base unit
• Press the SPK-PHONE button on the
base unit. The Speakerphone LED
Indicator will light up.
• Listen for a dial tone.
• Adjust the speaker volume to your
comfortable listening level.
• Dial the phone number.
NOTE: A confirmation tone will not
“beep” when the handset is returned to the
base unit charging cradle if the
speakerphone mode is active.
Receiving a Call
Using the Handset
If the Handset is on the Base unit
• When the phone rings, lift the handset.
NOTE: While the handset stays on the
base unit charge cradle, the handset
ringer is disabled.
• Start your conversation.
• To end your conversation, either press
the TALK button or place the handset
on the base unit.
If the Handset is out of the Base Unit
• When the phone rings, press the TALK
button. The In Use LED Indicator will
light up.
• Start your conversation.
• To end your conversation, either press
the TALK button or place the handset
on the base unit.
Using the Base Unit
• When the phone rings, press the SPK-
PHONE button.
• Start your conversation.
• Press the Volume Control UP or
DOWN button to adjust the base unit
speaker volume to your comfortable
listening level. The base unit speaker
volume can be adjusted to 8 levels
from the lowest to the highest. A
double “beep” sound will be heard
when you reach the maximum or the
minimum sound level.
NOTE:
• When an incoming call is received,
with the handset away from the base
unit and the ringer switch is set to
“OFF”, the handset will not ring but
the In Use LED Indicator will blink.
Set switch to “ON” for normal use.
• You can turn OFF the base unit ringer
by pressing the RINGER
OFF/TEMPORARY TONE “*”
button. If the base unit ringer is turned
OFF, it will not ring but the base unit
SPEAKERPHONE/INTERCOM LED
indicator will blink when an incoming
call is received. Press the RINGER
ON “#” button to turn ON the base
unit ringer.
• If you are too far away from the base
unit, the handset emits “beep” sounds
to warn you that the background noise
level is too high for proper
communication between the handset
and the base unit. When you hear this
sound, you should move closer to the
base unit to reduce the noise level.
Otherwise, the call will automatically
cut off.
Ending calls
Using the Handset:
Since the unit features “AUTO-
STANDBY”, simply return the handset to
the base unit or press the TALK button if
you are away from the base unit.
Using the Base Unit:
Press the SPK-PHONE button to hang up.
Last Number Redial
If you get a busy tone, use the REDIAL
function to automatically dial the last
telephone number you called.
Redial using the Handset:
• Pick up the handset and press the
TALK button.
• Listen for a dial tone.
• Press RE/PA button to automatically
dial the last telephone number you
called using the handset.
Redial using the Base Unit:

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• Press the SPK-PHONE button.
• Listen for a dial tone.
• Press RE/PA button to automatically
dial the last telephone number you
called using the base unit.
Note: the handset and base unit REDIAL
functions are independent from each other.
Both handset and base unit will redial only
the number stored in their own redial
memory.
Intercom Function
You can have a two-way conversation
between the handset and base unit through
the INTERCOM feature.
Activating the Intercom using the base
unit
• Press the INT button on the base unit
• The handset emits a rapid beep sound.
• The handset user can respond by
pressing the INTCOM button and start
conversation with the caller from the
base unit. The handset In Use LED
Indicator will light up.
Activate the Intercom using the handset
• Press the INTCOM button on the
handset.
• The base unit emits a rapid beep sound
and simultaneously the
SPEAKERPHONE/INTERCOM LED
Indicator will flash.
• The base unit user can respond by
pressing the INT button and start
conversation with the caller from the
handset. The handset In Use LED
Indicator will light up.
To end the Intercom Mode
• Press the INTCOM button on the
handset or the INT button on the base
unit to end the conversation using the
INTERCOM mode.
Transferring Calls
This feature allows you to transfer a call
from the handset to the base unit, or vice-
versa.
Transferring Calls from the Handset to
Base Unit
• During a phone conversation through
the handset, press the INTCOM
button on the handset. The base unit
emits a rapid beep sound and
simultaneously the
PEAKERPHONE/INTERCOM LED
Indicator blinks rapidly. If the base
unit user does not respond, press the
INTCOM button again to return to the
call.
• The base unit user can press the INT
button to answer. An intercom link
between the handset and base unit is
established and the call will be put on
hold. The handset In Use LED
Indicator flashes slowly.
• If the base unit user does not want to
access the telephone call while in
INTERCOM mode, the user can press
the INT button on the base unit to
return the phone call to the handset
user or the handset user can press the
TALK or INTCOM button to return to
the call.
• To transfer the call, the base unit user
must press the SPK-PHONE button.
The handset user could stay on the
line to join the phone conversation or
he can press the TALK button on the
handset to release the line to the base
unit user.
Note: when the handset user pages the
base unit user for an intercom call, the
base unit user can press the SPK-PHONE
button to directly access the call and join a
three-way conversation with the caller and
the handset user.
Transferring Calls from Base Unit to
Handset
• During a phone conversation through
the base unit in the
SPEAKERPHONE mode and the
handset is on the base cradle, picking
up the handset automatically transfers

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the call from the base unit to the
handset.
• If the handset is out of the base unit
charge cradle, press the INT button on
the base unit. The handset emits a rapid
beep sound and simultaneously the IN
USE LED Indicator will blink rapidly.
If the handset user does not respond,
press the INT button to return to the
call.
• The handset user can press the
INTCOM button to answer. An
intercom link between the base unit and
the handset is established and the call
will be put on hold. The base unit
SPEAKERPHONE/INTERCOM LED
Indicator will light up.
• To transfer the call, the handset user
must press the TALK button. The base
unit user could stay on the line to join
the phone conversation or the user can
press the SPK-PHONE button on the
base unit to release the line to the
handset user.
Note: When the base unit user pages the
handset user for an intercom call, the
handset user can press the talk button to
directly access the call and join a three-way
conversation with the caller and the base
unit user.
Memory Dialing
You can store and recall up to 10 phone
numbers (up to 16 digits each) in the
handset and 10 different phone numbers in
the base unit.
Storing Telephone Numbers into the
Handset or Base Unit Memory
• Press the MEMO button on either the
handset or base unit. The handset In
Use LED Indicator will be blinking,
and if you use the base unit, the
SPEAKERPHONE/INTERCOM LED
Indicator will be blinking.
• Dial the telephone number you want to
store (maximum of 16 digits) either on
the handset or base unit KEYPAD.
• Press the MEMO button again.
• Dial the index number, from 0 to 9
either from the handset or the base
unit, where you want to store that
number. You will hear one
confirmation “beep”.
• Write the name of the person you will
be calling with that number next to the
corresponding index number on the
TELEPHONE NUMBER CARD.
• Repeat steps 1 to 5 to store other
telephone numbers.
EXAMPLE: To store the number 703-
1968 under the index number 1on the
KEYPAD:
1. Press the MEMO button.
2. Dial 703-1968.
3. Press the MEMO button again.
4. Press the (1) KEYPAD.
5. You have stored 703-1968 under
button on the KEYPAD.
A total of 10 telephone numbers for the
handset and 10 different phone numbers
for the base unit can be programmed in
their respective memory.
IMPORTANT: The maximum number of
digits that can be stored for any phone
number is 16 in PULSE or TONE mode.
The maximum number of digits for mixed
(TONE and PULSE in combination)
dialing is 15. If you are using a
switchboard system to access an outside
line (such as an 8 or 9), press the RE/PA
button to store a PAUSE.
Recalling Stored Numbers
from Memory
Using the HANDSET
• Press the TALK button.
• Press the MEMO button.
• Press the index number for the
number you have stored using the
handset. The stored number will be
dialed automatically.
Using the BASE UNIT

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• Press the SPK-PHONE button.
• Press the MEMO button.
• Press the index number for the number
you have stored using the base unit.
The stored number will be dialed
automatically.
EXAMPLE: To recall number 703-1968
stored under button 1 on the
handset KEYPAD:
1. Press the TALK button.
2. Press the MEMO button.
3. Dial 1
NOTE: Both handset and base unit have
memory locations separate from each other.
Use the handset to recall phone numbers
you have stored using the handset, and use
the base unit to recall phone numbers you
have stored using the base unit.
Security
Your cordless telephone uses a digital
security coding system to prevent
unauthorized use of your telephone line by
another nearby cordless telephone. The
system has its own identifying signal
created by microcomputers in both the base
unit and handset.
Security Code
This telephone has an internal security code
with 65,536 possible combinations.
Resetting Security Code and Channel
Information
Communication between Handset and Base
Unit may not be possible in any of the
following situations:
• After a power failure.
• After relocating the base unit by
disconnecting the AC ADAPTOR.
• After replacing the Handset Battery
Pack.
• The handset goes out of range from the
base unit.
To reset, place the handset on the base unit
for more than 2 seconds.
Multi-Channel Access
Your cordless telephone lets you select a
channel from the 40 frequencies
available to transmit signals between the
Base Unit and Handset. When you notice
interference from other cordless
telephones, change to another channel by
pressing the scan button on the Handset.
TECHNICAL
INFORMATION
This cordless phone uses radio frequencies
to allow mobility. There are certain
difficulties in using radio frequencies with
a cordless telephone. While these are
normal, the following could affect the
operation of your system.
Noise: Electric pulse noise is present in
most homes at one time or another. This
noise is most intense during electrical
storms. Certain kinds of electric
equipment such as light dimmers,
fluorescent bulbs, motors, and fans also
generate noise pulses. Because radio
frequencies are susceptible to these noise
pulses, you may occasionally hear them in
your handset. Generally they are a minor
annoyance and should not be interpreted as
a defect in your system.
Range: Because radio frequencies are
used, location of the base unit can affect
operating range. Try several locations in
your home or business and pick the one
that gives you the clearest signal.
Interference: Some electronic devices
operate in and/or generate interference
near the operating frequencies of your
cordless telephone. While several
protection circuits are used to prevent
unwanted signals, there may be periods
when these unwanted signals cause
interference. If interference occurs
frequently, it can be minimized or
eliminated by lowering the height of your
base antenna or by relocating the base unit.
You can check for interference before
selecting the final base unit location by
plugging in the phone.

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Improving Cordless Reception
Follow these guidelines to improve cordless
sound quality:
• It is closest to the center of your home
or office. This will improve the
operating range of the unit.
• Keep the base unit away from electrical
equipment. Radio Frequency
Interference (RFI) is sometimes
generated by these appliances, which
can cause degradation in cordless
reception.
• Keep the handset batteries charged as
much as possible. Weak handset
batteries can limit the range of
cordless operation.
TROUBLESHOOTING
SYMPTOM SOLUTION
No dial tone
• Check to see if the handset battery pack is connected inside the handset
battery compartment.
• Make sure that the adaptor plug is connected to the base unit.
• Check for the telephone line cord connections. Ensure that both connectors
are plugged securely on the jacks.
• Ensure that no other telephone is sharing the same line as the Excursion
39285 when off-hook.
• Test the phone at a different telephone wall jack and listen for
a dial tone.
• Test a different phone in the wall jack and listen for a dial tone.
Will not ring • Check the handset Ringer ON/OFF Switch. For normal use, set to ON. The
handset will not ring in OFF mode.
• The phone or another phone connected to the same line may be in the off-
hook (IN USE) position.
• Try a different phone, if the problem still exists, the fault is not with the
unit.
• Look for the Ringer Equivalence Number (REN) number printed underneath
your phone(s). Sum up the total REN numbers for all the phones or
answering machines connected to your telephone line. Your phone(s) may
not ring if the REN total exceeds five (5). Please call your local company to
determine the maximum REN for your calling area.
SYMPTOM SOLUTION
Cannot dial out • Press the TALK button on the handset and listen for a dial tone before
dialing out.
• Are you in a rotary area only? Set the TONE/PULSE switch to PULSE.
• Try a different phone in the jack. If the problem persists, the fault is not in
the Excursion39285.
• Is the phone connected to an answering machine? Disconnect the answering
machine and try to have the phone plugged into the jack alone. If it works
alone, there is a compatibility problem. Purchase a 2 for 1 adaptor at any
phone or electrical supply store. Plug the 2 for 1 adaptor into the modular
wall jack, and then plug the phone into one side and the answering machine
on the other side of the adaptor.

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Received signal
Flutters or fades
• Make sure that the Battery Pack in the handset is fully charge.
• The handset is not too far from the base unit.
No link between
the base and
handset
• You may have taken the handset at a distance away from the base that is
beyond its normal operating range. Refer to the section of “Operating
Range” in the manual for more details.
The unit locks up
and becomes
inoperable
• In the unlikely event that the unit locks up and becomes inoperable, you can
reset the system by momentarily disconnecting and reconnecting the
handset battery pack. Afterwards, return the handset to its cradle on the base
unit to reset the security code before using the unit.
• Should a power outage occur while the handset is away from the base unit,
the handset must be returned to its cradle on the base unit to reset the
security code when power is resumed.
AC ADAPTOR: USE ONLY WITH CLASS 2 POWER SOURCE,
OUTPUT 9VDC, 350 mA.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE
PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE
(SERVICING) INSTRUCTIONS IN THE OWNER’S MANUAL.

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