Beltone AMAZE User manual

User guide
Receiver-In-The-Ear hearing aids, rechargeable
Hearing aid charger
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Left Hearing Aid Right Hearing Aid
Serial number Serial number
Model number Model number
Receiver type Low Power
Medium Power
High Power
Ultra Power
Receiver type Low Power
Medium Power
High Power
Ultra Power
Receiver length 01234Receiver length 01234
Specific features supported by your hearing system:
Recharging on page 13
Smart Start on page 17
Auto-Phone on page 26
Tinnitus Breaker Pro on page 37
Open/ standard
fitting: Small
Medium
Large
Small
Medium
Large
Tulip Earmold
Open dome Power dome Tulip dome RIE mould
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Program Beep Description
1
2
3
4
Hearing aid type designations for models included in this user guide are:
LXR45 FCC ID: X26LXR45, IC: 6941C-LXR45
Please see page 6 for a list of models referring to these types.
This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz.
Nominal RF output power transmitted is +0.82 dBm.
1 Introduction
Congratulations on the purchase of your new hearing aids. Beltone’s innovative sound technology and
design, combined with the customized programming selected by your hearing care professional, will make
your hearing a more enjoyable experience.
Please read this manual carefully in order to fully benefit from the use of your hearing aids. With proper care,
maintenance, and usage, your hearing aids will aid you in better communication for many years.
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2 Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for im-
paired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound
to the eardrum of a hearing impaired person.
The hearing aid charger is intended to charge the hearing aids. The charger features a rechargeable
lithium-ion battery and can be easily transported and used where ever you are. The charger is only intended
to be used with the Beltone Amaze hearing aids.
3 Becoming accustomed to amplification
While purchasing hearing aids is a major step, it is only one step in a process toward more comfortable
hearing. Successfully adapting to the amplification of your hearing aids takes time and consistent use.
You will enjoy more benefits from your Beltone hearing aids by taking the following actions:
• Wear the hearing aids regularly in order to get comfortable with using them
• It takes time to get used to hearing aids. Ask your hearing care professional to design a schedule
tailored just for you
• As you get more comfortable with your hearing aids, increase the wearing time and wear them in
multiple types of listening situations
It may take as long as several months for your brain to get used to all the “new” sounds around you. Follow-
ing the above suggestions will give your brain time to learn how to interpret amplification and increase the
benefits you get from using Beltone hearing aids.
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4 Statement
This device complies with part 15 of the FCC rules and ICES-003 of the ISED rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired
operation
iNOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guar-
antee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures: Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help
• Changes or modifications can void the user´s authority to operate the equipment
The products are in compliance with the following regulatory requirements:
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• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD)
• Hereby, Beltone A/S declares that the radio equipment type LXR45 IS in compliance with Directive
2014/53/EU
• The full text of the EU declaration of conformity is available at the following internet address:
www.beltone-hearing.com/en/declarations.
• In US: FCC CFR 47 Part 15, subpart C
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to local country requirements for these areas
• In Canada: these hearing aids are certified under the rules of ISED
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is
granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications Busi-
ness Law (電気通信事業法) This device should not be modified (otherwise the granted designation
number will become invalid)
Mini Receiver In-the-Ear (RIE) hearing aids of type LXR45 with FCC ID: X26LXR45, IC number 6941C-
LXR45 are available in the following variants:
AMZ1763-DRWC AMZ963-DRWC AMZ663-DRWC
The identification number for the mentioned device models can be found on the stomach of the hearing aid
as indicated in the illustrations on the following pages.
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Hearing aid charger of type C-1 are available in the following variants:
Beltone Amaze hearing aid charger.
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5 Contents
1 Introduction................................................. 3
2 Intended use ............................................... 4
3 Becoming accustomed to amplification ..... 4
4 Statement.................................................... 5
5 Contents ..................................................... 8
6 Get to know your hearing aids.................. 10
6.1 Your hearing aid - RIE................................. 10
6.2 Hearing aid charger.................................... 11
6.3 Recognizing left and right hearing aid......... 12
7 Getting started .......................................... 13
7.1 How to charge your hearing aids................ 13
7.2 How to charge the charger......................... 15
7.3 Turn on / Turn off........................................ 17
7.3.1 Delayed Activation...................................... 17
7.4 Insert/remove hearing aid........................... 18
7.4.1 Insert receiver with dome ........................... 18
7.4.2 Remove receiver ........................................ 18
7.4.3 Insert earmold ............................................ 19
7.4.4 Remove earmold........................................ 20
7.4.5 Sports lock................................................. 20
7.5 Operation of hearing aid............................. 21
7.5.1 Push button ............................................... 21
7.5.2 LED light indicator ...................................... 24
7.6 Low battery indicator.................................. 24
7.6.1 Low battery indicator when paired
with wireless accessories ........................... 25
8 Telephone use........................................... 26
8.1 Auto-Phone................................................ 26
8.1.1 Place the Auto-Phone magnet ................... 27
8.1.2 How to use Auto-Phone............................. 28
8.2 Flight mode (optional)................................. 28
9 How to change domes.............................. 29
9.1 Standard domes ........................................ 29
9.2 Tulip domes ............................................... 30
9.3 The receiver ............................................... 31
10 Daily maintenance..................................... 31
10.1 Cleaning earmolds ..................................... 32
10.2 Cleaning the receiver wires and domes ...... 32
10.3 Changing wax guards ................................ 33
10.4 Cleaning the hearing aid charger ................ 34
10.5 Care and maintenance ............................... 34
11 Wireless accessories ................................ 35
11.1 Using Beltone hearing aids with iPhone, iPad,
and iPod touch (optional) ........................... 36
12 Intended use of smartphone apps............ 36
12.1 Using Beltone Amaze with smartphone apps
(optional) .................................................... 36
13 Beltone Remote Care (optional)................ 37
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14 Tinnitus Breaker Pro module..................... 37
14.1 Indication for use of the TBP module.......... 38
14.2 User instructions for TBP ........................... 38
14.2.1 Description of device.................................. 38
14.2.2 Explanation of how the device functions..... 38
14.2.3 The scientific concepts that form the
basis for the device .................................... 40
14.2.4 TBP volume control.................................... 40
14.2.5 Using TBP with smartphone apps.............. 41
14.3 Technical specifications .............................. 41
14.3.1 Audio signal technology ............................. 41
14.3.2 Available sounds ........................................ 41
14.3.3 Prescription use of a Tinnitus Breaker Pro
hearing aid ................................................. 42
14.3.4 Important notice for prospective Tinnitus
Breaker Pro users ...................................... 43
14.4 Tinnitus Breaker Pro warnings.................... 43
14.4.1 Tinnitus Breaker Pro precautions................ 44
14.4.2 Tinnitus Breaker Pro warning to
hearing care professionals.......................... 44
15 General Warnings...................................... 45
16 General precautions - Wireless hearing
aids ........................................................... 47
17 Auto-Phone warnings ............................... 47
17.1 Auto-Phone precautions ............................ 47
18 Battery warnings for hearing aid and
hearing aid charger ................................... 48
19 Charger warnings...................................... 48
20 Hearing aid expectations .......................... 49
21 Intended use of smartphone apps............ 49
22 Warnings to hearing care professionals.... 49
23 Warning to hearing care professionals
(US only).................................................... 50
24 Important notice for prospective
hearing aid users (US only) ....................... 51
24.1 Children with hearing loss (US only)............ 52
25 Technical specifications ............................ 54
26 Troubleshooting guide .............................. 58
26.1 Battery FAQ ............................................... 62
27 Warranties and repairs .............................. 64
28 Temperature test, transport, and
storage information................................... 64
29 Advisories ................................................. 65
30 Acknowledgments .................................... 66
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6 Get to know your hearing aids
6.1 Your hearing aid - RIE
1. Push button
2. Receiver
3. Open dome
4. Receiver wire
5. LED light indicator
6. Microphones
7. Left/right indicator
8. Serial number and model
9. Sports lock
10. Tulip dome
11. Closed dome
12. RIE mould
13. Low Power (LP) receiver
14. Medium Power (MP) receiver
15. High Power (HP) receiver
16. Ultra Power (UP) receiver
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1
5
42
3
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6.2 Hearing aid charger
1. Hearing aid charging bay
2. Receiver bay
3. Hearing aid battery indicator
4. Left indicator (blue)
5. Right indicator (red)
6. Charger battery indicator
7. Charging cable
8. Charging cable port (micro-USB)
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6.3 Recognizing left and right hearing aid
If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your right. Do
not swap them. The left hearing aid is marked with a blue indicator. The right hearing aid is marked with a
red indicator.
i
NOTE: Your hearing care professional should mark your hearing aids with a colored Left/
Right indication: Left is blue and Right is red.
RightLeft Left/Right indicator
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7 Getting started
Before use, it is recommended to fully charge your hearing aids.
7.1 How to charge your hearing aids
1. Plug the supplied power adaptor into a power
outlet and connect the charging cable to the
hearing aid charger.
2. Place both hearing aids in the charging bays. Right
hearing aid goes into the charging bay marked with a
red dot. Left hearing aid goes into the charging bay
marked with a blue dot. The receivers go into the
receiver bay.
If the receiver has a sports lock attached, be careful
when inserting the hearing aid.
i
NOTE: Make sure your hearing aids are
dry before inserting them in the charger.
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1. During the charging process, the LED on the hearing aid slowly pulsates until the hearing aid is
fully charged. When fully charged, the LED stays solid on until the hearing aid is removed from the
charger.
2. The five LEDs at the front of the charger indicate the battery level of the hearing aids. Upon insertion
or removal of the hearing aids, the LEDs show the battery level of the hearing aid with the lowest
battery level. The LEDs indicate the battery level for 10 seconds and then turn off. However, the
hearing aids will continue to charge.
When charging
Pulsating
When fully charged
On – until removed
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7.2 How to charge the charger
1. Plug the supplied power adaptor into a power
outlet and connect the charging cable to the
hearing aid charger.
3. While charging, the hearing aid LED indicates the battery status. The hearing aids are fully charged
within 3 hours.
Hearing aid battery indicators
LEDs Battery level
●0-20%
● ● 20-40%
● ● ● 40-60%
● ● ● ● 60-80%
● ● ● ● ● 80-100%
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i
CAUTION: FOR SAFETY REASONS, ONLY USE THE CHARGER SUPPLIED BY BELTONE.
i
NOTE: When charging your hearing aid charger for the first time, let it charge for at least 3
hours, even if the battery LED indicator indicates that the battery is fully charged.
i
NOTE: It is safe to leave the charger connected overnight – the batteries in both the hearing
aid charger and the hearing aids cannot be overcharged.
The three LEDs at the back of the charger show the battery level of the hearing aid charger. One LED blink-
ing red indicates that the charger battery level is low. In that case, recharge the charger. Three green LEDs
indicate fully charged.
When the hearing aid charger is fully charged, it has a capacity of at least 3 full hearing aid charges before it
needs to be plugged in and recharged.
LEDs Battery level
●LED is blinking red. Less than 10 % power
reserve.
● 10 - 33% charged
● ● 33 - 66% charged
● ● ● 66 - 100% charged
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7.3 Turn on / Turn off
The hearing aids are automatically turned on when they are removed from the hearing aid charger. They can
also be turned on and off manually by pressing the push button.
1. Turn on, press button for 5 seconds.
2. Turn off, press button for 5 seconds.
i
NOTE: When the hearing aid turns on, the LED lights up.
When the hearing aid turns off, the LED flashes 3 times.
i
NOTE: If the charger is not connected to a power socket, the hearing aids
will turn off after 24 hours.
If the charger has run out of power, the hearing aids will be powered down, and you will have
to turn on the hearing aids by manually pressing the push button for 5 seconds.
7.3.1 Delayed Activation
Delayed Activation delays the time before the hearing aid turns on after the hearing aid is removed from the
hearing aid charger. With Delayed Activation, you will hear a beep for each second of the delay period (5 or
10 seconds delay).
i
NOTE: If you want your hearing aids to turn on immediately, ask your hearing care professional
to deactivate Delayed Activation.
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7.4 Insert/remove hearing aid
7.4.1 Insert receiver with dome
1. Hang the hearing aid over the top of the ear.
2. Hold the receiver wire, close to the receiver housing and gently place/push the dome into the ear
canal.
3. Push the dome far enough into the ear canal so that the wire lies flush with the head (check with a
mirror).
iCAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING AID, EARMOULDS,
OR RECEIVER WIRES YOURSELF.
i
NOTE: To avoid whistling, it is important that the wire and the dome fit correctly into your ear.
For other possible reasons, check with the Troubleshooting guide.
7.4.2 Remove receiver
1. Hold the receiver wire, close to the receiver with your thumb and index finger.
2. Gently pull to remove the receiver.
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Slide and twist the earmold
all the way into the ear canal.
Tuck the earmold behind the
fold of skin above the ear canal.
Place the hearing aid firmly
behind the ear.
7.4.3 Insert earmold
1. Hold the earmold between your thumb and index finger and position its sound outlet in your ear
canal.
2. Slide the earmold all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmold gently backwards and forwards so that it tucks behind the fold of
skin above your ear canal.
4. Move the earmold up and down and gently press it to place it correctly in the ear.
5. Make sure the hearing aid sits firmly behind the ear.
With proper insertion, hearing aids should fit snugly but comfortably.
i
CAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING AID, EARMOULDS,
OR WIRING YOURSELF.
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iNOTE: It may be helpful to pull your ear up and outward with your opposite hand during
insertion.
NOTE: By experimenting, you may discover an easier method.
7.4.4 Remove earmold
1. Lift the hearing aid from behind the ear.
2. Using your thumb and index finger, take hold of the earmold or the removal cord (not the hearing aid
or the wire).
3. Gently, twist and pull the earmold to remove it from the ear.
7.4.5 Sports lock
If you lead an active life, your hearing aids may come loose. To avoid this situation, your hearing care profes-
sional can attach and adjust a sports lock to the receiver.
To insert a hearing aid with sports lock:
1. Insert the hearing aid as usual.
2. Tuck the sports lock in the concha.
i
CAUTION: Be careful not to bend the receiver wires when placing your hearing aids in the
hearing aid charging bay.
i
NOTE: Sports locks may become stiff, brittle, or discolored over time. Contact your hearing
care professional regarding replacement of your sports lock.
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