
Using your OpenScape Desk Phone CP100
Place a Call
• Lift handset, dial number and press Zor
• Dial number and lift handset or
• For handsfree mode:
dial number and press Z.
Answer a Call
• Lift handset or
• for handsfree mode: press :or Z.
End a Call
•Hangup,or
• For handsfree mode: press :.
Redial the Last Dialed Number
• Lift handset and press Z.
Dial from the Call Log
1. Press €and μto select the desired conversation.
2. Press Zand lift handset.
Deflecting an Incoming Call while ringing
1. Select "Deflect" in menu and press Z
2. Enter a destination phone number and press Z.
Hold or Retrieve a Call
•ChooseHold in the displayed menu and press Z.
• To retrieve a held call: choose the option Reconnect in
the displayed menu.
Make a Conference Call
1.
During a call with party A,
press function key _
Conferen if programmed or choose Start conference
from the displayed menu and press Z. Hear dial to-
ne. Party A is automatically put on hold.
2.
Enter the phone number for party B
and press Z.
3. Once connected with party B, press function key _
Conferen if programmed or choose Start conference
from the displayed menu and press Z.
You are now connected in a conference with
parties A and B.
Using your OpenScape Desk Phone CP100
Switch to Handsfree Mode during a Call
• Hold down :until you hang up handset.
Switch to Handset Mode during a Call
•Lifthandset.
Using Mute during a Call
•Press;to mute.
•Press;again to un-mute.
Transfer a Call
1. During a call with party A, you may either:
press function key
_
Move cal
if programmed or
choose
Transfer
from the displayed menu and
press
Z
.
2. Enter the phone number of party B and press Z.
3. You may then either:
press function key _Move cal while party B is rin-
ging, or
wait for party B to answer, announce the call and then
press function key _Move cal.
The party A will be transfered to party B.
Call Voicemail
•PressÂand confirm with Z.
Change Forwarding Destination
1. Press function key _FwdMenu if programmed.
2. Select "Enter destination".
3. Enter the destination number and press Z.
4. Press ^.
Turn Call Forwarding on/off
•Pressfunctionkey_FwdMenu if programmed.
Programmable Functions (Examples)
Function Explanation
Alternate Switches between two calls
Blind transfer Transfers a call without consultation
Build in fwd Default call forwarding
Call log List of placed, answered and missed
calls
Call recording Records the call on a central Call Re-
corder
Call waiting Allows a second incoming call while
in an active call
Callback Requests an automatic call back
(busy/no answer)
Cancel callbacks Cancels a callback request
CF busy Forwards all incoming calls to the pro-
grammed destination when the line is
busy
CF no reply Forwards all incoming calls to the pro-
grammed destination if they are not
answered
CF unconditional Forwards all incoming calls to the
programmed destination
Consultation Puts an active call on hold and provides
a prompt for dialing
Corporate directory LDAP phonebook
Deflect Deflects a call to another destination
Directed pickup Picks up another ringing phone
Directory Phonebook
Do not disturb Incoming calls do not ring; callers hear
the busy signal
Feature toggle Toggles OpenScape Voice services
Group pickup Picks up a group call
Immediate ring Ringing keyset line without delay
(Executive/Assistant configuration)
Pause callbacks Pauses automatic callbacks
Personal directory Personal phonebook
PreView Preview line details for shared lines
Redial Calls the last dialed number
Release Ends a call
Repertory dial Dials pre-defined numbers and control
sequences
Resume callbacks Resumes automatic callbacks
Ringer off Switches the ringer off/on
Selected dialing Dials a pre-defined number
Shift Switches to the shifted key level
Show phone screen Switches to idle screen
Transfer call Transfers a call without consultation