BETCO DOOR SYSTEMS Service manual

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BETCO DOOR SYSTEMS
INSTALLATION INSTRUCTION & OWNERS MANUAL
SAFETY TIPS
1. Read entire instructions carefully before
installing door.
2. Installation, adjustments and repairs must be
performed by an experienced, trained professional
door installer.
3. Use proper lifting equipment and lifting procedures
when installing door in opening.
4. Do not cut retention band around door roll or unwrap
protective wrapper until instructions indicate.
5. Do not stand in door opening during
operation of door.
6. Do not allow anyone other than authorized
installers to adjust or install.
7. If door becomes inoperative or hard to
operate, contact a qualified door agency.
WARNING
THE FOLLOWING INSTRUCTIONS ARE A GUIDE
FOR PROFESSIONAL DOOR INSTALLERS,
SERIOUS INJURY MAY RESULT IF
INEXPERIENCED PERSONNEL
ATTEMPT TO WORK ON THIS PRODUCT
ITEM DESCRIPTION PART NO. NOTES
ADOOR CURTAIN DP6-WITH HEIGHT COLOR ORDER BY OPENING WIDTH, HEIGHT & COLOR
BDOOR TRACK, LEFT
DOOR TRACK, RIGHT DTA-HEIGHT-DL DTA-HEIGHT-DR ORDER BY DOOR OPENING HEIGHT
CDOOR AXLE ASSEMBLY DB-WIDTH-2D OR 3D ORDER BY DOOR OPENING WIDTH
DDOOR LATCH BASE
DOOR LATCH SLIDE D20006 D20007 NONE
EDOOR EXTRUSION ASSEMBLY DX-WIDTH-AL ORDER BY DOOR OPENING WIDTH
FDOOR STIFFENER CHANNEL DS-WIDTH-GL ORDER BY DOOR OPENING WIDTH
GDOOR ASTRAGAL D20008 NONE
HDOOR BRACKET, LEFT
DOOR BRACKET, RIGHT D20005 D20004 NONE
IDOOR BRACKET ASSEMBLY WITH DOOR BRACKET ADAPTER
JDOOR STOP D20002 NONE
KDOOR HANDLE D20009 NONE
LTENSION ADJUSTER D20017 W/BEARING
D20018 W/O/BEARING OPTIONAL-ORDER W/BEARING OR W/O/BEARING AT TIME OF ORIGINAL ORDER
MFELT SEPARATOR STRIP D20028 NONE
NHARDWARE PACKAGE STEEL CONSTRUCTION ORDER BY BUILDING CONSTRUCTION
OHARDWARE PACKAGE WOOD OR MASONRY CENTER ORDER BY BUILDING CONSTRUCTION
PDOOR CURTAIN DAMPENER D20028 NONE
C
M
I
H
J
D
WARNING LABEL
B
A
BETCO LABEL
(OUTSIDE DOOR)
KFGE
P
Page 1 12/31/03

STEP 1. Check the door opening height and width and make sure it is correct with the size
door ordered. Make sure jambs are plumb and floor is level.
STEP 2. Do not cut bands or unwrap protective cover around door at this time. Instruc-
tions to do so will come in Step 8. Position door in front of the opening inside the building as
shown in Figure 1.
NOTE: If a flat mounting plate has been
provided for attachment to masonry or
concrete jambs, install the continuous
plate to door tracks with 1/4” x 1/2”
carriage bolts. SEE figure 5A.
STEP 3. Attach DOOR BRACKETS
to each TRACK with fasteners show
in figure 2. Place the DOOR STOP
BOLT and nut in each TRACK, BUT DO
NOT TIGHTEN. The DOOR STOP will be
attached to TRACK in Step 8.
NOTE: If TENSION ADJUSTER is
required, skip Steps 4 & 5, and go to
Step 10.
A HARDWARE BAG
WILL BE PROVIDED
WITH EACH DOOR.
FIGURE 1
LEFT DOOR TRACK
LEFT DOOR BRACKET ASSEMBLY
DOOR AXLE ASSEMBLY
DOOR CURTAIN
RIGHT DOOR BRACKET ASSEMBLY
RIGHT DOOR TRACK
LEFT DOOR BRACKET ASSEMBLY
1/4” KEPNUTS WITH 1/4” FLAT WASHERS
DOOR TRACK
1/4” X 3/4”
CARRIAGE BOLTS
DOOR STOP
FASTENER HOLE
FIGURE 2
Page 2 12/31/03

STEP 4. Slide DOOR BRACKET ASSEMBLY onto the end of the AXLE as shown in Figure 3.
Slide AXLE WASHER in place over AXLE and install COTTER PIN into AXLE through hole
provided to secure the assembly. (NOTE: Locate Extrusion as shown for STEP 5 to provide
2-1/2 turns of spring tension)
STEP 5. Attach each spring end to each DOOR BRACKET ASSEMBLY as shown in Figure
4. The extrusion must be positioned as noted above. Choose the nearest hole in the DOOR
BRACKET ASSEMBLY that the spring loop aligns with. The inside diameter of the spring
must be positioned over the (4) tabs on the DOOR BRACKET ASSEMBLY. (See Figure 4A
below right).
1/8” DIA. X 2 1/2” COTTER PIN
1.34” D. X 2.75” O.D.
WASHER
DOOR BRACKET ADAPTER
(PRE-ASSEMBLED WITH
BRACKET)
DOOR AXLE DRUMS & SPRINGS
FIGURE 3
DOOR
DOOR EXTRUSION
L.H. DOOR BRACKET
DOOR TRACK
L.H. DOOR BRACKET
5/16” FLAT WASHER
5/16” HEX NUT
FIGURE 4
DOOR EXTRUSION
SPRING LOOP
5/16” X 1” HEX
HEAD BOLT
5/16” FLAT WASHER
IMPORTANT
FOR DOORS TO WORK PROPERLY, FIT INSIDE
DIAMETER OF SPRING OVER THE TABS AS SHOWN
FIGURE 4A
TABS ON DOOR
BRACKET ASSEMBLY
L.H. DOOR
BRACKET ASSEMBLY
Page 3 12/31/03

STEP 7. (See next page) Attach the RIGHT DOOR BRACKET ASSEMBLY and RIGHT
TRACK to the jamb wall with the type of fasteners that match the type of wall material (See
Figure 6). Measure from the outside edge of the RIGHT TRACK and position the outside
edge of the LEFT TRACK the distance of the door opening, plus 4” as shown in Figure 6.
(Example: an 8 ft. opening should have a distance of 8’4”). Secure the LEFT DOOR
BRACKET ASSEMBLY and TRACK to the jamb wall. Be sure the tracks are plumb and level
at the tops. Remove protective wrap from door at this time but do not remove strap.
STEP 6. Position bottom of DOOR
TRACKS against the back of wall
columns, lift the DOOR AXLE
ASSEMBLY to position against wall
columns (Figure 5).
WARNING
•Lift the DOOR AXLE ASSEMBLY. Do not lift Door by
tracks.
•Door is not designed for a 1 man liftup installation.
At least 2 persons are needed to lift and position
the door. Lifting equipment should be used for
large doors.
•Do not leave door unattended at anytime during
installation.
FIGURE 5 INTERIOR WALL
JAMB
DOOR AXLE ASSEMBLY
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FIGURE 6
5/16” X 1 1/2”
SLEEVE ANCHORS
AT FLAT MOUNTING
PLATE (SHOWN) OR
WELDED-CLIPS
CONCRETE OR
MASONRY JAMBS
FASTENING FOR
STEEL JAMBS
OPENING WIDTH
Example: 8 ft.
8’-4”1/4”-14 X 1”
TEK SCREWS
OPENING WIDTH
LEFT DOOR
TRACK FIGURE 5A
2” 2”
FASTENING FOR
STEEL JAMBS
FLAT MOUNTING
PLATE (SHOWN)
OR WELDED-CLIP
ATTACHMENT RIGHT
DOOR
TRACK
FASTENING FOR
WOOD, CONCRETE OR
MASONRY JAMBS
12 ga. “CEE” 12 ga. “ZEE”
INSTALL A 12 GA. “CEE”
REINFORCEMENT PLATE OVER THE
DOOR TRACK IF SPECIFIED ON BETCO
DOOR SCHEDULE.
INSTALL A 12 GA. “ZEE”
REINFORCEMENT PLATE OVER THE
DOOR TRACK IF SPECIFIED ON BETCO
DOOR SCHEDULE.
Page 5 12/31/03

NOTE: If DOOR is equipped with TENSION ADJUSTER skip Steps 8 & 9 at this time and go to
Step 10.
STEP 8. Pre-tension the door springs by rotating the entire DOOR AXLE ASSEMBLY two
and a half (2-1/2) complete turns in the direction of the arrow shown in Figure 7. While
holding the BOTTOM EXTRUSION of the door securely, cut the straps around the door. Pull
the BOTTOM EXTRUSION down into the DOOR TRACKS about 3 feet and secure in place.
C-Clamps or locking pliers should be used on each TRACK to hold door in place
(See Figure 7A).
STEP 8A. Attach the DOOR
STOPS with 1/4” x 3/4” carriage-bolt
And Kepnuts that was earlier
Installed in the TRACKS in Step 3.
CAUTION: The return leg on the
Door Stops must wrap around the
back of the Door Track as shown.
Attach DOOR STIFFENER
CHANNEL at each end using 1/4”
x 3/4” carriage bolts and
1/4” Kepnuts.
CAUTION
HOLD THE BOTTOM BAR
SECURELY WHEN CUTTING
STRAPS, OR THE ENTIRE DOOR
WILL TRY TO UNWIND. IF NOT
HELD SECURELY, IT CAN CAUSE
SEVERE INJURY.
CHECKING BALANCE OF DOOR
WHILE HOLDING BOTTOM BAR, REMOVE
C-CLAMPS SLOWLY LOWER AND RAISE
THE DOOR A FEW TIMES. IF THE DOOR IS
HARD TO RAISE OR CLOSE, ADJUST THE
TENSION. (SEE NEXT PAGE).
FIGURE 7
FIGURE 7A
POSITION OF BOTTOM EXTRUSION
DOOR AXLE ASSEMBLY
1/4” KEPNUT
DOOR STOP
C-CLAMP OR LOCKING
PLIERS (ON BOTH DOOR TRACKS) DOOR STIFFENER CHANNEL
1/4” X 3/4” CARRIAGE BOLT
DOOR CURTAIN
DAMPENER
Page 6 12/31/03

ADJUSTING TENSION
A. Remove Door Stops (NOTE: Temporarily
put nuts back on Door Stop bolt in Door
Tracks.) Hold onto bottom bar when
removing Door stops.
B. Carefully roll Door out of Door Tracks.
Hold onto Bottom extrusion securely.
C. Have an assistant tie a rope tightly
around center of Door Axle Assembly.
Slowly rotate Door Axle Assembly roll
until Spring Tension is Neutral. See
Figure 8.
D. Remove the spring bolt in the Door
Bracket Assembly (on each end if
there are two springs). To increase
tension, rotate door counter-
clockwise until thespring loop lines up
with the
next available hole. To decrease
tension,rotate door clockwise until
the spring loop lines up with the next
available hole.
NOTE: only adjust tension 1/4
turn
(one hole) at a time. Attach
spring(s) back to Door
Bracket Assembly
securely.
E. Repeat Step 8 to reset spring tension
on door which will include 1/4, 1/2
or 3/4 turns according to spring
bolt placement.
F. Spray springs and axle with white
lithium grease and spray door
tracks with silicone spray.
STEP 9. Attach DOOR
HANDLES, pull cord and latch.
(See Figure 9)
WARNING
SINCE SPRINGS ARE UNDER EXTREME
TENSION, NEVER REMOVE SPRING
FASTENERS. KEEP A SECURE HOLD ON THE
DOOR AND BOTTOM BAR WHEN ANY TENSION
ADJUSTMENTS ARE MADE OR WHEN DOOR
STOPS ARE NOT SECURELY ATTACHED. THE
DOOR ROLL WILL TRY TO UNROLL RAPIDLY
AND CAN CAUSE SEVERE INJURY. FIGURE 8
1/4”-20 X 1/2” CARRIAGE BOLTS (STAINLESS STEEL)
DOOR LATCH &
LATCH SLIDE
FELT ADHESIVE STRIPS
TO COVER NUTS
1/4” NYLON WASHER -BETWEEN
DOOR AND 1/4” NUT
(STAINLESS STEEL)
NOTE: THIS DOOR
HANDLE NOT REQUIRED
FOR DOORS UNDER
6 FT. WIDE
FIGURE 9
DOOR HANDLE PULL CORD
1/4” KEPNUTS
1/4”-20 X 3/4”
CARRIAGE BOLTS
Page 7 12/31/03

STEP 10. INSTALLING OPTIONAL TENSION ADJUSTER
Slide DOOR TRACK ASSEMBLY with DOOR BRACKET onto AXLE ASSEMBLY. (TENSION
ADJUSTER is factory assembled with DOOR BRACKET.) Attach spring to TENSION
ADJUSTER into the offset hole with a 5/16” x 3/4” bolt and washer. Slide large WASHERS
onto AXLE. Install 1/8” diameter x 2-1/2” COTTER PINS through holes provided in AXLE.
Install 1/4” diameter BALL LOCK PINS through (1) hole into TENSION ADJUSTER.
Return to steps 6, 7, 8, & 9.
STEP 11. ADJUSTING SPRING TENSION USING TENSION ADJUSTER
Doors with openings 9’0” wide or less use
only one tension adjuster located on the left
side with left door bracket assembly. Right
side will be installed with a standard right
door bracket assembly.
WARNING
SINCE SPRINGS ARE UNDER EXTREME TEN-
SION. NEVER REMOVE SPRING FASTENERS.
KEEP A SECURE HOLD ON THE DOOR AND
BOTTOM BAR WHEN ANY TENSION ADJUST-
MENTS ARE MADE OR WHEN DOOR STOPDS
ARE NOT SECURELY ATTACHED THE DOOR
ROLL WILL TRY TO UNROLL RAPIDLY AND
CAN CAUSE SEVERE INJURY.
ADJUSTING TENSION
Place 1-3/4” wrench or channel lock
pliers onto 1-3/4” hex of TENSION
ADJUSTER. Hold that position to
retain tension. Remove ball lock pin.
Turn TENSION ADJUSTER to next
hole alignment in TENSION
ADJUSTER. To increase tension,
turn wrench counter-clockwise or
turn clockwise to decrease tension.
Replace ball lock pin. Retry DOOR
for proper tension. Repeat operation
until tension is satisfactory to the
customer. Install a 5/16” x 3/4” hex
head bolt through bracket into
TENSION ADJUSTER.
DOOR BRACKET
SEE STEP 8 FOR PRE-
TENSION OF DOOR SPRING
1/8” DIA. X 2-1/2” LG. COTTER PIN
2” I.D. X 3” O.D.WASHER
1/4” DIAMETER BALL LOCK PIN DOOR TRACK
FIGURE 10
TENSION ADJUSTER (Pre-assembled to bracket)
DOOR AXLE ASSEMBLY
DOOR CURTAIN
FIGURE 11
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Statesville, NC 28625 •1-800-654-7813
Page 9 12/31/03
STEP 12. PREVENTIVE MAINTENANCE
When doors are originally installed, door axles, springs and door tracks
are lubricated to ensure smooth movement. Over time, these oils dry out
and problems arise where rubber and plastic surfaces come in contact
with metal doors and tracks.
While units are vacant, we suggest doors be rolled down and springs
and axles be lubricated with spray on lithium grease. At the same time,
door tracks should be sprayed with clear silicone. Cans of lithium grease
and silicone are available at any auto supply or home improvement store.
These simple, preventive measures will make your doors work better
with very little time and effort.