Biocare 375SIMPLE User manual

1
NOTE:
IMPORTANT:
CAUTION:
This Garbage Disposal has been designed to operate on 110-120 Volt, 60 Hz
exclusively. Using any other voltage or Hz adversely affects performance.
Read all instructions thoroughly. Keep this guide for future reference.
Be sure to review SAFETY INSTRUCTIONS FIRST PERTAINING TO A RISK OF
FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS before using disposal.
Record important disposal information here
Model Number* Serial Number*
IMPORTANT SAFETY INSTRUCTIONS
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK OR INJURY
TO PERSONS. SAVE THESE INSTRUCTIONS.
WARNING – When using electrical appliances,
basic precautions should always be followed,
including the following:
1. Read all instructions before using the appliance.
2. To reduce the risk of injury, close supervision is
necessary when an appliance is used near children.
3. Do not put fingers or hands into a garbage disposal.
4. Turn the power switch to the off position before
attempting to clear a jam or remove an object from the
disposal.
5. When attempting to loosen a jam in a disposal, use a
long wooden object such as a wooden spoon or the
wooden handle of a broom or mop.
6. When attempting to remove objects from a
disposal, use long-handled tongs or pliers. If the
disposal is magnetically actuated, non-magnetic tools
should be used.
7. To reduce the risk of injury by materials that may be
expelled by a disposal, do not put the following into a
disposal: clam or oyster shells; caustic drain
cleaners or similar products; glass, china or plastic;
large whole bones; metal, such as bottle caps, tin
cans, aluminum foil or utensils; hot grease or other
hot liquids; whole corn-husks.
8. When not operating a disposal, leave the stopper in
place to reduce the risk of objects falling into the
disposal.
9. DO NOT operate disposal unless splash guard is in
place.
10. ForpropergroundinginstructionsseetheELECTRICAL
CONNECTIONS portion of this manual.
The receptacle to which this appliance is
connected must be controlled by a switch.
*Above information appears on the label affixed to the bottom of the disposer. For your convenience,
write down the model and serial number prior to installation. Proof of purchase is required for
Warranty. Staple receipt or proof of purchase to this manual for easy reference.
Warranty is non-transferable.
Instruction Manual
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GARBAGE DISPOSAL

2
1. REMOVAL OF OLD UNIT
1A
1D
A. Have a container available to catch any excess water / waste from current disposal.
B. Use a pipe wrench to disconnect drain line where it attaches to disposal discharge
elbow (see 1A).
C. Remove disposal from sink flange by turning mount ring to the left clockwise (see
1B). If you are unable to turn the mount ring, tap on one of the extensions from the
ring with a hammer. Some mounting systems have tubular extensions. Inserting a
screwdriver into one tube will provide additional leverage for turning the mount ring
(see 1B). Some disposals may require the removal or loosening of nuts from the
mount screws (see 1C). Some disposals may require the removal of a clamp.
Caution: Be sure to support the disposal while performing this step or it may fall
when the mounting ring is disconnected from the mounting assembly.
D. To remove remaining mount system from the sink, loosen mount screws, and push
mount ring up. Under it is the snap ring. Use a screwdriver to pop off the snap ring
(see 1D). Remove mount ring, protector ring and gasket from sink flange. Some
mounts will require the unscrewing of a large ring holding the sink flange in place. Pull
the sink flange up through sink and clean off old putty from sink.
E. Ensure that sink is clean and thoroughly dry.
If you have a mount system under the sink that is black plastic with threads:
A. While holding the disposal in place, turn the metal mount ring clockwise (1E). If it is
hard to turn, tap the ear of the mount ring clockwise.
B. When the disposal hopper projections get close to the mount ring opening, hold the
disposal from bottom and disengage it from the mount ring.
C. Remove the rubber cushion mount from under the mount ring.
D. Remove the mount ring. Unthread the black support ring from sink flange by turning
the support ring clockwise. Remove the fiber gasket and then remove the sink flange
from above the sink.
E. Ensure that sink is clean and thoroughly dry.
IMPORTANT: This is a good time to clean out the trap and drain lines by
running a drain auger or plumber’s snake before installing your new disposal.
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TYPICAL INSTRUCTIONS, YOUR MODEL MAY VARY.
Before starting this step, turn off electrical power at the circuit breaker or fuse box.
Unplug disposal.
NOTE: If your old mount is the same type (3-Bolt Mount) as the mount on your new
disposal and you wish to continue using the old mount, just remove your old disposal
as shown below in parts 1A,-1B, & 1C then skip to Step 3 on page 5.
If your old mount is the same type as the mount on your new disposal and you do not
wish to use the old mount you can remove the old mount as follows:
1E
1B
1C
3 BOLT REMOVAL
Mount With readed Flange

3
2. INSTALLATION OF MOUNTING ASSEMBLY
READ CAREFULLY AND COMPLETELY BEFORE STARTING
NOTE: As the mounting assembly is
properly assembled at the factory,
please pay close attention to the
order of the mounting system parts.
A
B
C
D
E
F
G
H
I
J
STOPPER
REMOVABLE SPLASH GUARD
SINK FLANGE
SUPPORT FLANGE
UPPER MOUNT RING
MOUNT SCREWS
RETAINER RING
CUSHION RING*
LOWER MOUNT RING*
FIBER GASKET
NOTE: Cushion Ring included between the Upper
Mount Ring and Lower Mounting Ring.
* Part not disengaged during disposal installation.
LOWER MOUNT RING
DISPOSAL
DISHWASHER INLET
CUSHION RING
MOUNT TAB
Removable Splash Guard
Sink Flange
Plumber’s Putty (not included)
Sink
Upper Mount Ring
Mounting Screw
Retainer Ring
Cushion Ring
Lower Mount Ring
Rubber Gasket
Fiber Gasket
Support Flange
Elbow Flange & Screw Set (2)
Elbow Spring Clamp Ring Elbow
Groove
OR
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4
E1
E2
E3
(2. CONTINUED) INSTALLATION OF MOUNTING ASSEMBLY
A. The Cushion Ring and the Lower Mount Ring will remain
attached to the disposal during installation. Take apart the
other parts of the mounting assembly by rotating the Lower Mount Ring
(J on page 3) clockwise until the Lower Mount Ring Tabs slide off from
the Upper Mount Ring ramp (A1). This allows you to pull the Sink Flange
up and out of the remaining Lower Mount Assembly. Note the order of
these parts as they are arranged in the required order. Unscrew the 3
Mount Screws until the Upper Mount Ring can be moved to the top of the
Support Flange. Remove the Retainer Ring with a flat head screw driver.(A2)
C1 C2
F2
F1
B. Keep the remaining parts placed together in the order they were removed (B1).
Before you connect the disposal to the mount assembly under the sink, make sure the
Lower Mount Ring is in place and the black Cushion Ring is still engaged properly to
the top of the disposal hopper (B2).
C. Be sure the sink is clean. Load the underside rim of the sink flange with plumber's
putty (C1). From top of the sink, push the sink flange down against the sink opening
to make a good seal (C2). DO NOT MOVE OR ROTATE the sink flange once it has
been seated or the seal may be broken.
D Place a heavy object, such as the disposal (use a towel to prevent sink scratching)
on top of the Sink Flange to hold it down.
E. Take the remaining portion of the mount assembly, that was put aside. From
under the sink insert the Fiber Gasket (E1), then the Support Flange (E2), and
then the Upper Mount Ring (E3).
F. Hold the three parts in place while attaching the Retainer Ring (F1) by pulling it
apart and having it snap within the groove of the sink flange (F2).
G. Tighten the three Mount Screws evenly and firmly against the Support Flange
(G1). Do not over tighten.
H. Trim off any excess plumber’s putty in the sink with a plastic knife or something
similar that will not damage your sink.
G1
A1
A2
B1
B2

5
5. LOCKING MOUNTING ASSEMBLY DETAIL
The lower mounting ring (which is
part of the disposal) has 3 tabs that
grab the mounting ring ramp.
(A) points to the Upper Mount Ring.
(B) is the tab that slides up onto the
“Ramp”.
(C) is the "Ear" that is used to help
rotate the Lower Mount Ring.
Use a screwdriver for leverage if
needed.
Lift and turn the Lower
Mount Ring counter clock-
wise until all three mount
tabs lock over the Ridges
(F) on the slide-up Ramps
(D) of the Upper Mount
Ring.
As the Lower Mount Ring is turned counter
clockwise each tab slides up onto the Upper
Mount Ring Ramp (E) and locks in position over
the Ridges (F).
Use a screwdriver or hammer for leverage if
needed.
If a disposal needs to be removed, tapping on
the Ear clockwise with a hammer will easily
loosen the Lower Mount Ring.
Attach disposal onto the Upper Mount Ring by aligning the three mount tabs on the Lower Mount
Ring with the slide-up Ramps on the Upper Mount Ring and rotating counter clockwise. See Below.
A
C
B
D
F
E
3. DISHWASHER CONNECTION PREPARATION
KNOCK
OUT PLUG
WOOD OR
METAL DOWEL
If you are utilizing a dishwasher, complete the following procedure.
Using a blunt instrument (steel punch or wooden dowel), knock out entire plug. Do not use
a screwdriver or sharp instrument. (When knockout plug falls into disposal, you may remove
it or grind it up when the disposal is used. This will not damage the disposal in any way, but
it may take some time to grind).
A. Connect the waste elbow to the disposal by sliding the flange
against the rubber gasket on the elbow and tightening the screws
into the disposal (see 4A). Then connect bottom of the elbow by
tightening the slip nut (see 4B). If using a straight pipe, it must
have a lip similar to the one on the elbow. Remove the gasket
from the elbow and install it on the straight pipe with the flat end
of the gasket facing toward the disposal discharge opening.
B. If you are connecting to a dishwasher, return to section 2B. If not,
make sure all plumbing connections are tight and in accordance
with all plumbing codes and ordinances. Run water and check for
leaks.
C. Depress the wings on the spring clamp to remove it from the
rubber sleeve. Slip the spring clamp over the smooth side of the
elbow and slide it towards the lipped side of the elbow. (see 4C).
Insert the waste elbow into the rubber sleeve so the elbow lip fits
into the groove located inside the rubber sleeve. Position the
spring clamp over the rubber sleeve and secure (see 4D). If using
a straight pipe, use one with a lip matching the lip on the elbow
supplied with the disposal.
D. If you are connecting to a dishwasher, return to section 2B. If not,
make sure all plumbing connections are tight and in accordance
with all plumbing codes and ordinances. Run water and check for
leaks.
RUBBER
GASKET
SPRING
CLAMP
RING
P-Trap
4B4A
4C
FOR THE MODEL (GDI series)
4. ATTACHING DISCHARGE ELBOW
FOR ALL MODELS
4D
GDI Series (AC motor)

6
THIS DISPOSAL IS EQUIPPED WITH A
GROUNDED PLUG-IN POWER CORD.
B. This appliance must be grounded. In the event of a
malfunction or breakdown, grounding provides a path
of least resistance for electric current to reduce the
risk of electric shock. This appliance is equipped with
a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances. If the supply cord is damaged it must be
replaced by the manufacturer, its service agent or
similarly qualified person in order to avoid a hazard.
Removing an attached power cord or plug voids
the warranty.
GROUNDING INSTRUCTIONS
A. Connect the disposal to appropriate household
current only.
7. ELECTRICAL CONNECTIONS
WARNING: IMPROPER CONNECTION OF THE EQUIPMENT-GROUNDING CONDUCTOR CAN RESULT IN A
RISK OF ELECTRIC SHOCK. CHECK WITH A QUALIFIED ELECTRICIAN OR SERVICEMAN IF YOU ARE IN DOUBT
AS TO WHETHER THE APPLIANCE IS PROPERLY GROUNDED. DO NOT MODIFY THE PLUG PROVIDED WITH THE
APPLIANCE IF IT WILL NOT FIT THE OUTLET. HAVE A PROPER OUTLET INSTALLED BY A QUALIFIED ELECTRICIAN.
The receptacle to which this appliance is
connected must be controlled by a switch.
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FOR GARBAGE DISPOSALS NOT EQUIPPED
WITH A GROUNDED PLUG-IN POWER CORD.
GROUNDING: This disposal must be connected to a
grounded, metal, permanent wiring system; or an
equipment-grounding conductor must be run with the
circuit conductors and connected to the
equipment-grounding terminal or lead on the disposal.
An acceptable motor control switch with a marked off
position shall be provided at the time of installation
to disconnect the disposal from all ungrounded
supply conductors. The switch shall be mounted in
sight of the disposal or in sight of the sink opening for
the disposal.
WARNING: Electric Shock
Turn off power before installing or servicing disposal.
All wiring must comply with local electrical codes.
Do not connect electrical current at main breaker panel
until adequate ground is established. Inadequate
connection of the ground wire can result in a risk of electric
shock. Consult with a certified electrician or tradesman if
there is any doubt whether the disposer in
inadequately grounded. Your disposal must be
adequately grounded.
PERMANENT WIRE INSTALLATION INSTRUCTIONS
6. DISCHARGE ELBOW & DISHWASHER CONNECTIONS
A. Connect bottom of the elbow by tightening
the slip nut (see 6A).
If you are connecting to a dishwasher,
see B. If not, make sure all plumbing
connections are tight and in accordance
with all plumbing codes and ordinances.
Run water and check for leaks.
B. Connect dishwasher hose (6B) using a
hose clamp. Make sure all plumbing
connections are tight and in accordance
with all plumbing codes and ordinances.
Run water and check for leaks.
6A
*AIR GAP
*Air gap may not be required for all
installations. Check local plumbing
codes.
DISPOSAL
RUBBER
HOSE
DISHWASHER
HOSE
DRAIN
6B

7
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1. Turn off or disconnect all power to the wall junction
box serving the disposal.
2. Open the junction box in the wall and remove the wire
nuts or electrical tape or whatever is tying the old
disposal wire to the electrical wire inside of the
junction box.
3. Open the end bell plate at the bottom or the disposal.
If you are using flexible armored (BX) cable:
1. Install cable fitting in the disposal end bell hole.
2. Secure the cable to the fitting and install an insulating
bushing or equivalent.
If you are using nonmetallic-sheathed (ROMEX) cable:
1. Install cable fitting in the end bell hole and secure the
cable to the fitting.
2. Connect white wire from the junction box to the white
(or blue) wire of the disposal.
3.
4.
Connect black wire from the junction box to the black
(or brown) wire of the disposal.
Connect bare ground wire from the junction box to
green ground screw within the disposal end bell.
If your power supply cable does not include a grounding
wire, one must be provided. Attach a copper wire
securely to the disposal ground screw and attach other
end of ground wire to a metal cold water pipe. Do not
attach ground wire to a gas supply pipe. Use only UL
Listed grounding clamp. If plastic pipe is used in your
home, a qualified electrician should install a proper
ground.
PERMANENT WIRE INSTALLATION INSTRUCTIONS (CONTINUED)
TIPS FOR SUCCESSFUL OPERATION
A. Be sure disposal is empty before using your dishwasher so it may drain properly.
B. You may want to leave the stopper in the sink drain when not in use to prevent utensils and foreign objects from
falling into the disposal.
C. Your disposal is ruggedly built to give you many years of trouble free service. It will handle all normal food
wastes, but it will NOT grind or dispose of such items as plastic, tin cans, bottle caps, glass, china, leather, cloth,
rubber, string, clam and oyster shells, aluminum foil or feathers.
The Anti-Jam Swivel Impellers make a clicking
sound as they initially swing into place. This
indicates normal operation.
A. Remove sink stopper. Turn on a medium flow of cold
water.
B. Turn switch to ON position; your motor is turning at full
speed and ready to use.
C. Scrape in food waste. Down the drain go table scraps,
peelings, rinds, seeds, pits, small bones and coffee
grounds. To speed up garbage disposal, cut or
break up large bones, rinds and cobs. Large bones
and fibrous waste require considerable grinding time
and are more easily thrown away with other trash.
Do not be alarmed that the disposal slows down
while grinding. The disposal is actually increasing
torque (grinding power) and is operating under
normal conditions.
D. Before turning the disposal off, let water and disposal
run for approximately 15 seconds after shredding or
grindingstops.Thisassuresthatallwasteisthoroughly
flushed through trap and drain.
E. It is not recommended to use hot water while running
disposal. Cold water will keep waste and fats solid so
disposal can flush away particles.
3. Connect white wire from the junction box to the white
(or blue) wire of the disposal.
4. Connect black wire from the junction box to the black
(or brown) wire of the disposal.
5. Connect bare ground wire from the junction box to
green ground screw within the disposer end bell.
8. OPERATING INSTRUCTIONS
9. CLEANING AND MAINTENANCE
DO NOT ATTEMPT TO LUBRICATE YOUR
DISPOSAL!
The motor is permanently lubricated. The disposal is self
cleaning and scours its internal parts with each use.
NEVER put lye or chemical drain cleaners into
the disposal, as they cause serious corrosion of metal
parts. If used, resulting damage can be easily detected
and all warranties are void. Mineral deposits from your
water can form on the stainless steel turntable, giving the
appearance of rust. DO NOT BE ALARMED, the
stainless steel turntables used will not corrode.

8
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Before seeking repair or replacement, we
recommend that you review the following:
LOUD NOISES: (Other than those during grinding of small
bones and fruit pits): These are usually caused by
accidental entry of a spoon, bottle cap or other foreign
object. To correct this, turn off electrical switch and
water. After disposal has stopped, remove splash guard,
remove object with long handled tongs, and replace
splash guard.
UNIT DOES NOT START: Unplug power cord or turn either
the wall switch or breaker box switch to “OFF”
position, depending on your model and wiring
configuration. Remove stopper and/or splash guard.
Check to see if turntable will rotate freely using a
wooden broom handle. If turntable rotates freely,
replace splash guard and check reset button to see if it
has been tripped. Reset button is red and located on
the front of the disposal. Push button in until it clicks and
remains depressed.
If reset button has not been tripped, check for shorted
or broken wire connecting to disposal. Check electrical
power switch, fuse box or circuit breaker. If wiring and
electrical components are intact, the unit may have internal
problems that require service or replacement.
IF TURNTABLE DOES NOT ROTATE FREELY: Turn
off disposal, then check for any foreign object lodged
between the turntable and grind ring. Dislodge object
by rotating table with a wooden broom handle (see 10A)
and remove object. If no foreign object is present, there
may be internal problems.
LEAKS: If the unit leaks at the top, it may be due to:
1. Improper seating of sink flange (gasket centering,
putty or tightening).
2. Support ring not tightened properly.
3. Defective or improperly installed cushion mount.
If unit leaks at the waste elbow, leak may be due to
improper tightening of elbow flange screws.
10A
TURNTABLE
REMOVE
SPLASH
GUARD
10. TROUBLESHOOTING
TYPICAL INSTALLATIONS
SINGLE BOWL DOUBLE BOWL CENTER OUTLET DOUBLE BOWL END OUTLET
*approx *approx *approx
*Approximate Dimension
375SIMPLE 9.25
9.25
10.25
10.25
10.25
375ECONOMY
375STANDARD
375LUXURY
560DELUXE
930PREMIUM 10.25
Ø56 .7
21. 7
Ø53 .15
139 .76
88. 60
Ø31 .50
101 .20
76. 40
53. 94
Ø56 .7
21. 7
139 .76
101 .20
88. 60
Ø31 .50
76. 40
53. 94
Ø53 .15
Ø56 .7
Ø31 .50
140 .95
Ø70 .87
105 .91
75. 98
Ø56 .7
21. 7
Ø31 .50
Ø86 .62
139 .76
105 .51
55. 91
75. 60
Ø56 .7
21. 7
Ø31 .50
Ø86 .62
149 .61
115 .35
85. 43
55. 91
Ø25 .20
Ø62 .30
21. 7
131 .30
Ø56 .7
105 .20
44. 49
79. 53
375SIMPLE 375ECONOMY 375STANDARD
375LUXURY 560DELUXE 930PREMIUM

9
1. WARRANTY: bioCARE disposals are warranted when installed in the United States to be free from defects in workmanship
and material during the warranty period. This warranty sets forth our overall warranty commitment. We will not assume, nor
authorize any person to assume for us, any other liability in connection with the sale of our products. Warranty only valid for
product sold through authorized dealers/retailers.
2. LENGTH OF WARRANTY: MODEL# 375SIMPLE -2years from date of purchase. MODEL# 375ECONOMY - 2years from
date of purchase. MODEL# 375STANDARD - 2years from date of purchase. MODELS# 375LUXURY - 3years from date
of purchase. MODEL# 560LUXURY - 3 years from date of purchase. MODEL# 930PRE - 3 years from date of purchase.
Models that fail to operate during its warranty period, will be repaired or replaced. This Warranty includes In-Home Warranty
for bioCARE models that fall into disrepair due to manufacturing defect. This warranty is limited to the original purchaser.
Original sales receipt required.
3. DEFECTIVE DISPOSAL: During the warranty period, a defective or inoperative disposal will be replaced by the company at
no charge to the consumer/purchaser. Original sales receipt required. The warranty on the replacement will be limited to
the unexpired term of the warranty on the original disposal.
4. CHANGE OF OWNERSHIP DISPOSAL: Warranty remains in force for warranty period from date of purchase of disposal by
the original retail customer. Warranty is non-transferable. Original sales receipt required.
5. MISUSE OF DISPOSAL:This warranty does not apply to any disposal which is misused, altered, improperly installed or used
for anything other than normal residential use. Additional conditions are not covered by the warranty as follows: Electrical
connections due to improper installation; cutting off of the electrical plug, leaks at the sink flange,dishwasherinlet or
discharge elbow; damage by installer such as excessive torquing of screwed connections; incorrect operation such as
grinding nonfood waste; and jams.
6. HOW TO RECEIVE SERVICE: Contact our Customer Service department: Toll Free: ( ).
7. LIFETIME CORROSION WARRANTY: In addition to above warranty, any disposal that fails to operate because of corrosion
will be replaced. This Lifetime Corrosion warranty is limited to the original purchaser. Original sales receipt is required.
8. MODEL NUMBER AND SERIAL NUMBER: The model number and serial number are located on the bottom serial plate of
your disposal and/or the power cord tag. Always reference the model number and serial number when contacting customer
service about any warranties on your disposal.
9. IMPLIED WARRANTIES: IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITYAND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO WARRANTY PERIOD FROM THE DATE OF
PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so therefore the above limitation
may not apply to you.
10. CONSEQUENTIAL OR INCIDENTAL DAMAGES: THE COMPANY SHALL NOT BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES FORANY BREACH OF WARRANT, EXPRESS OR IMPLIED. Some states do not allow the
exclusion or limitation of the consequential or incidental damages, so therefore the above exclusion may not apply to you.
11. EXCLUSIVE REMEDY. CONSEQUENTIAL DAMAGES: The foregoing provisions state the exclusive remedy for any breach
of warranty, express or implied, TO THE EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WARRANTY, EXPRESS OR IMPLIED. Some states do
not allow the exclusion or limitation of consequential or incidental damages, so therefore the above exclusion may not apply to
you.
WARRANTY
Proof of purchase is required! Staple receipt or proof of purchase to this manual.
Tracking is handled through the serial number affixed to the bottom of the disposal
and/or on the power cord label.
Conveniently record your model number and serial number on the front of this manual for
your records. If you need warranty service, call us at ( ). Have serial
number and receipt available for the technician. Warranty is non-transferable.
bioCARE
Having Problems? Don't go back to the store.
Call us [phone] 7615 for assistance.
M-F 8:00am-5:00pm PST English & Chinese
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.