BIXOLON SRP-E770III Series User manual

User’s Manual
SRP-E770III
THERMAL LABEL PRINTER
Ver. 1.00
http://www.bixolon.com

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SRP-E770III
Introduction
SRP-E770III series printers have been designed to be connected to various types of
electronic devices such as computer peripheral devices.
※The main features of the printer are as follows
1. Maximum 127mm/s printing speed.
2. 4inch THERMAL LABEL PRINTER
3. 189 x 224 x 171(W x D x H)
4. Support for multiple interfaces(Standard: USB, Option: Serial or Ethernet)
5. Easy paper loading
6. Can print a range of barcodes
7. Supporting peeler option
It is advisable to read the contents of this manual carefully before using the printer for the first
time.
※Use only authorized supplies that can be trusted!
- We are not responsible for quality and service for damage caused by the use of
unauthorized products (or recycled ones).

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Safety Information
Warning: Warnings must be heeded carefully in order to prevent serious
physical harm.
Caution: Cautions must be heeded in order to prevent minor injuries, equipment
damage, or data loss.
Symbol Information
DC (Direct current)
Warning, Caution
USB
Ethernet

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Table of Contents
1. Content Confirmation ..........................................................................................................8
2. Product Part Names.............................................................................................................9
3. Installation & Usage...........................................................................................................11
3-1 Power Connection...........................................................................................................11
3-2 Interface Cable Connection.............................................................................................13
3-2-1 Standard Model(USB only)..................................................................................13
3-2-2 Serial Model(USB + Serial).................................................................................14
3-2-3 Ethernet Model(USB + Ethernet) ........................................................................15
3-3 Paper Installation ............................................................................................................16
3-4 LED Display ....................................................................................................................17
3-5 Feed Button Operations..................................................................................................18
4. Self-test...............................................................................................................................19
5. Detailed features ................................................................................................................20
5-1 Stand-alone Configuration Mode.....................................................................................20
5-1-1 start Stand-alone Configuration Mode and execute each function......................20
5-1-2 Function List of Stand-alone Configuration Mode................................................20
5-2 Media Length Measurement............................................................................................20
5-3 Pause/Resume................................................................................................................21
5-4 Media Sensor Auto-Calibration .......................................................................................21
5-5 Media Sensor Manual-Calibration...................................................................................22
5-6 Data Dump Mode............................................................................................................23
5-7 The Peel-off.....................................................................................................................24
5-8 Using Fan-Fold Paper.....................................................................................................26
6. Cleaning Printer..................................................................................................................28
6-1 Cleaning Head ................................................................................................................28
6-2 Replacing Roller..............................................................................................................29
6-3 Cleaning Sensors, Roller or/and Paper Path...................................................................30
7. Appendix.............................................................................................................................31
7-1 Specifications..................................................................................................................31
7-2 Label Types.....................................................................................................................31

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Manual Information
This user’s guide contains basic information for product usage as well as for emergency
measures that may be required.
※The following separate manuals provide more detailed content on various technological
issues and areas.
1. Windows Driver Manual
This manual provides information on the installation instructions and main functions
of the Windows Driver.
2. Unified Label Utility-II Manual
This manual provides information on the usage of software for function selection of
this product, operating condition modification, etc.
3. Programming (SLCS) Manual
This manual provides information on label printer commands.
4. True Font Downloader Manual
This manual provides information on the usage of the font downloader that can
download True Fonts and facilitate their usage as Device Fonts.
5. Ethernet interface Manual
This manual provides information on the configuration and usage of Ethernet
interface.
6. Label design program Manual
This manual provides information on the usage of the Windows PC program that can
make labels by adding text, graphics, or barcodes at desired positions.

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Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Warnings must be heeded carefully in order to prevent serious physical harm.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
•It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
PROHIBIT
ED
PROHIBIT
ED
PROHIBIT
ED
PROHIBIT
ED
PROHIBIT
ED
ONLY SUPPLIED ADAPTER
PROHIBIT
ED

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CAUTION
Cautions must be heeded in order to prevent minor injuries, equipment
damage, or data loss.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
•Do not touch the blade of auto cutter.
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
•If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
•Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBIT
ED
DISASSEMBLING
PROHIBITED
PROHIBIT
ED
PROHIBIT
ED
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER

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1. Content Confirmation
The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged and/or missing.
SRP-E770III
Power Cord
AC Adapter
USB Cable
CD
Quick Manual
※Option
RS-232C(Serial) Cable

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2. Product Part Names
Feed Button
Cover Lever
Printer Head
Paper Holder
Paper Gap Sensor
Power Switch
Paper Cover
Cover STD
Paper Guide

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USB B-Type
Fan-Fold
Power Jack

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3. Installation & Usage
3-1 Power Connection
• Connect power to the printer as shown below.
1) Turn off the printer power switch.
2) Check to see that the AC adapter voltage matches that of the power source.
3) Connect the AC adapter jack to the printer power connector.
4) Connect the power cord to the AC adapter.
5) Connect the power cord to a power source/outlet.
OFF
Power Switch
AC Adapter
Power Cord

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Caution
- Only use a power supply provided by Bixolon. Bixolon shall bear no
responsibility for damage caused by using a third-party
power supply.
- Check the power supply’s label to check its electronic specs.
- When removing the power supply, make sure you have a firm
grasp of the plug terminal of the power cable and the printer and pull
horizontally.
- When connecting or disconnecting power, the power suppy must be
unpluged after disconnection of the outlet
- Pay attention to the direction in which you insert the power cable.
Warning
If the voltage of the power supply and the power outlet is not
correct, contact the seller and do not connect the power supply.
Failure to do so may result in damage to the product or fire.
O
X

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3-2 Interface Cable Connection
3-2-1 Standard Model(USB only)
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
-USB B-Type Cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
- Connect USB B-Type cable to the USB port.
(This port requires a shielded cable less than 1.8m long.)
Caution
- All cables must be connected while the product is turned off.
- Use of an unprotected interface cable with this printer conflicts with
EMC standards. Users should only use cables approved
by BIXOLON.
USB B-Type Cable

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3-2-2 Serial Model(USB + Serial)
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
-RS-232C(Serial) Cable
-USB B-Type Cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
- Connect the RS-232C(Serial) Cable to the SERIAL port.
and tighten the screw on both sides.
(This port requires a shielded cable less than 1.8m long.)
- Connect USB B-Type cable to the USB port.
(This port requires a shielded cable less than 1.8m long.)
Caution
- All cables must be connected while the product is turned off.
- Use of an unprotected interface cable with this printer conflicts with
EMC standards. Users should only use cables approved
by BIXOLON.
USB B-Type Cable
RS-232C(Serial) Cable

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3-2-3 Ethernet Model(USB + Ethernet)
Connect the interface cable as shown below.
This printer supports the following communications interface standards.
-LAN(Ethernet) Cable
-USB B-Type Cable
1) Turn off the power switch.
2) Connect the communication cable to the printer communication port to be used.
- Connect the LAN(Ethernet) Cable to the ETHERNET port.
(This port requires a UTP cable(CAT5 or higher) less than 3.0m long.)
- Connect USB B-Type cable to the USB port.
(This port requires a shielded cable less than 1.8m long.)
Caution
- All cables must be connected while the product is turned off.
- Use of an unprotected interface cable with this printer conflicts with
EMC standards. Users should only use cables approved
by BIXOLON.
USB B-Type Cable
LAN(Ethernet) Cable

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3-3 Paper Installation
1) Open the Paper Cover.
2) Spread the paper holder and insert
paper as shown.
3) Whether the paper label is wound
inwards or outwards, its printing
surface must face up.
4) Adjust the paper guide to the width
of the paper.
5) Close the Paper Cover until a click
sound is heard.
Caution
- Do not open the print cover while the printer is operating,
otherwise the printer may be damaged.
- To prevent data loss, replace paper only when the printer is
not receiving any data.
용지 커버
Paper Guide
Paper Holder

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3-4 LED Display
Feed button: Paper feed or cancel the print job.
LED: The current printer status can be viewed. (Refer to below)
The current printer status can be viewed via the printer’s LED display.
1) Green LED on
- The printer waits for the data from Host (PC) in normal mode.
2) Orange LED on
- It means paper gap sensing error. It becomes on when the printer fails to detect the
paper or paper jam occurred. When fails to detect the paper correctly use
Auto-Calibration function.
3) Red LED on
- The printer has stopped by pressing FEED button. It restarts printing when pressed
again.
4) Green LED blinking
- TPH (Thermal Printing Head) overheated or ;
- The printers is waiting for the button input to run Auto-Calibration function.
5) Orange LED blinking
- No paper. Make sure the paper is loaded correctly.
6) Red LED blinking
- The printer cover is open.
Caution
- If the printer does not power on, check that the adapter LED
indicates “ON”
- For SRP-E770III products, press the power button and
then wait until the Green LED on.

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3-5 Feed Button Operations
• Feed Button can be used for various purposes as follows.
1) Feed Label
In Print Standby mode, pressed for shorter than 3 seconds, the printer feed one label.
2) Stand-alone Configuration Mode
In Print Standby mode, pressed for longer than 3 seconds, the printer enters into Stand-
alone Configuration Mode. Please refer to 5-1 for details.
3) Pause and Resume printing
If pressed while printing labels, Printing toggled between Pause and Resume.

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4. Self-test
The self-test checks whether the printer has any problems.
(Users cannot perform this procedure if using the printer’s label peel-off option.)
The self-test checks the following;
1) Make sure that the paper roll has been installed properly.
2) Turn on the power while holding down the FEED button. The self-test begins.
(It takes about 5 seconds before starting self-test)
3) The self-test prints the current printer configuration information.
4) After the self-test results are printed out, a printer enters into Print Standby Mode.
Caution
If the printer does not function properly, contact an authorized dealer

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5. Detailed features
5-1 Stand-alone Configuration Mode
• Various modes can be executed by using button and LED status.
5-1-1 start Stand-alone Configuration Mode and execute each function
1) Make sure that a printer is in Print Standby Mode.
2) Depress the Feed button for about 3 seconds, then the LED changes to orange color.
3) Release the Feed button, then the printer starts the Standalone Configuration Mode and
6 numbers of LED status changes sequentially.
4) When the Feed button is depressed at specific LED status, the corresponding operation
will be executed.
5-1-2 Function List of Stand-alone Configuration Mode
Sequence
Number
LED
Printer Operation
Color
Status
1
Green
Blink 3 times
NONE
2
Orange
Blink 3 times
Factory Reset and Gap Calibration
3
Red
Blink 3 times
Factory Reset and Black Mark Calibration
4
Green
Keep On 3 times
Toggle Power-up Auto-feed
5
Orange
Keep On 3 times
Data Dump Mode
6
Red
Keep On 3 times
Demo Mode
* This information can be printed out by printer self-test.
Caution
Contact the customer center if the printer does not enter
Stand-alone Configuration Mode.
5-2 Media Length Measurement
• The printer needs to have the exact length of currently installed paper to make a proper print
image.
For this, the printer automatically starts Media Length Measurement Mode in the following
conditions.
1) When the printer has no measure length, for example first feeding after installation.
2) When the detected label length differs from the measured value.
In this mode, the printer feeds 2 or 3 labels to measure the exact length of label and saves
the measured value on printer’s non-volatile memory.