Blackbe;rry 8700g - GSM User manual

Roll the trackwheel to move the cursor
and highlight items on the screen.
Click (press) the trackwheel to open the
menu or select items.
Press the Escape button to exit a screen,
cancel an action, or go back one page in
the browser.
How do I navigate? Set Convenience keys
In the device options, click
Screen/Keyboard. Set the device program
that should open when you press the
assigned Convenience key.
Headset jack
USB port
Power button
Notification LED
Backspace/Delete key
Enter key
Send key
Make a phone call
Symbol key
Open the symbol list
Alt key
Type the alternate
character on a key
Trackwheel
Select or click an item
Escape button
Exit a screen
Front Convenience key
Open a list of useful links
in the browser
End key
End a phone call
Return to the Home screen
Shift key
Type a capital letter
Speakerphone/Currency
key
Turn speakerphone on/off
during a call
Type a currency symbol
Side Convenience key
Opens the profile list
Mute button
Turn microphone on/off during a call
BlackBerry 8700g Wireless Handheld™
Getting Started Guide

Note: T he arrangement of letters on your device keyboard
might vary slightly from the depictions on this document.
Move the cursor
horizontally in week view Hold + Roll the trackwheel
Schedule an appointment Press
Go to the previous day,
week, or month Press
Move the cursor vertically
in month view Hold + Roll the trackwheel
Go to the next day, week,
or month Press
For these shortcuts to work in Day view, in the calendar options,
set the Enable Quick Entry field to No.
Calendar
Phone
Open the phone screen or
make a phone call Press
End a call Press
Turn mute on and off
during a call Press the Mute button on the top of the device
Change the volume
during a call Roll the trackwheel
Dial a letter in a phone
number Hold + Press the letter
Redial a number Press twice
Call a voice mail access
number Hold
Assign speed dial
to a number key Hold any key > Type a phone number
Open the contact list from
the phone screen Hold
Turn speakerphone on or
off during a call Press
Message list
Compose new message Press
Reply to sender Press
Reply to all Press
Forward message Press
Go to messages from the
next day Press
Go to messages from the
previous day Press
View received messages Press +
File a message Press
View sent messages Press +
Go to the next unread
message Press
Open a selected message Press
Browser
Go back one page Press the Escape button
Exit the browser Hold the Escape button
Search for a word on
a page Press
Go down one page Press
Go to a specific web page Press
Switch between normal
and full-screen view Press
Go up one page Press +
Open a selected link Press
Shortcuts

Click the trackwheel to view
the menu.
On the menu, click
standard menu items such
as New, View, Edit, Delete,
Save, Options, and Help.
Additional menu items
might appear depending on
the item you have selected.
Menus
Fields
Press to change the
value in a field.
Press to view all the
values that are available in
the selected field.
In an options screen, you can
also select an option and
click the trackwheel. Click
Change Option.
Click a value.
Capitalize a letter Hold the letter
Insert a period Press twice
Type the alternate
character on a key Press + the key
Insert an accented
character Hold a letter + Roll the trackwheel
Insert a symbol Press
Select lines of text Press > Roll the
trackwheel
Select individual
characters Hold + Roll the trackwheel
Cancel selection Press the Escape button
Copy selected text Press + Click the
trackwheel or Click the
trackwheel > Click Copy
Paste selected text Press + Click the
trackwheel or Click the
trackwheel > Click Paste
Cut selected text Press + or Click
the trackwheel > Click Cut
Typing
and editing
Move the cursor
vertically/horizontally Roll the trackwheel/
Hold + Roll the
trackwheel
Turn on/off the device Hold the Power button
Lock the device/keyboard Click Lock.Set a password
for added security.
Return to the previous
screen Press the Escape button
Click an item Highlight the item > Click
the trackwheel
Select multiple items Hold + Roll the
trackwheel
Go to the top of a screen Press
Go to the bottom of a
screen Press
Switch between programs Hold + Press the
Escape button
Return to the Home screen Press
Unlock the
device/keyboard Double-click the trackwheel
Navigating
screens

Emergency calls
Phone
SMS messages
MMS messages*
Email and PIN
Browser
You must connect to the wireless network to begin using many device features. To connect to or disconnect from the
wireless network, click Turn Wireless On/Turn Wireless Off.
Indicators on the Home screen show the wireless coverage level for the area in which you are using your device. A low
level of wireless coverage might limit the use of some device features, as shown in the chart below.
Wireless network coverage
Full wireless coverage
Wireless is turned off
Emergency calls only
No wireless coverage
High-speed data*
Bluetooth connection
LED
wireless coverage
LED
low battery LED
notification LED
system busy
SMS or MMS
message
message includes
attachment
filed message
unread message
read message
message not sent
message sending
sent message
received call
missed call
placed call
Alt mode on
Shift mode on
Number mode on
Bluetooth connection
Bluetooth radio on
voice mail message
alarm set
transmitting data
receiving data
Home zone
roaming
Charging
Low battery power
Status indicators
Full battery power
*Multimedia Message Service (MMS) and EDGE high-speed data are subject to availability.
Contact your service provider for more information.
Click Messages to view the messages list, compose
new messages, and set options for email messages.
Click Browser to visit web pages, browse for
programs and ring tones, and set browser options.
Your device might have more than one browser.
Click Profiles to set and edit ring tone profiles or to
manage downloaded ring tones.
Click Options to find the main list of device options,
Bluetooth® settings, and wireless settings.
Additional programs appear on the Home screen,
including the task list, memos list, calculator, alarm,
pictures list, help, and more!
Explore the many useful programs that your BlackBerry®
device has to offer. Here are a few to get you started.
Programs

1
Contents
Welcome to BlackBerry! 3
Setting up your device 5
Insert the SIM card 5
Insert the battery 5
Charge the battery 6
Connect to the wireless network 6
Choosing your email setup option 7
BlackBerry Internet Service option 7
BlackBerry Enterprise Server option 7
Setting up for email using BlackBerry Internet
Service 9
Create an account 9
Log in to your account 10
Receive messages from other email accounts 10
Set account options 11
Install the BlackBerry Desktop Software 11
Setting up for email using BlackBerry Enterprise
Server 13
Use enterprise activation 13
Use the BlackBerry Desktop Software 13
How do I... 15
Make phone calls 15
Send email messages 15
Send PIN messages 15
Send SMS (text) messages 15
Send MMS (mutimedia) messages 15
Add contacts 16
Add SIM card contacts to your address book 16
Go to web pages 16
Set a device password 16
Lock and unlock the device 16
Set the date and time 16
Enable profiles 17
Turn on or off the Bluetooth radio 17
Pair with another Bluetooth-enabled device 17
Find help with other features 17
Frequently asked questions 19
BlackBerry Internet Service - frequently asked
questions 21
©2005 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-10704-001
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Welcome to BlackBerry!
Whether you plan to use your BlackBerry® device
for business or personal productivity, you have
made an excellent choice! With powerful push-
messaging, voice, web, and organizer features,
BlackBerry is the all-in-one solution that is
designed to keep you connected to the people,
data, and resources that you need every day.
To begin using your BlackBerry device, you must
set up and turn on the device, connect to the
wireless network, and set up your supported email
account. You can also choose to install the
BlackBerry® Desktop Software so that you can
connect your device to your computer for data
synchronization and charging.
Take a moment to read this guide as well as any
documents provided by your service provider.
These resources provide important setup
information and are designed to help you get the
most from your BlackBerry device! Additional
resources are listed in the back of this guide.
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5
Setting up your device
Insert the SIM card
Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already.
Warning: Turn off your device before you insert or
remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. If the battery is inserted, remove it.
4. Hold the SIM card with the metal contacts
facing down so that the notches on the card
align with the notches shown on your device.
5. Slide the SIM card into the holder so that it
lies flat below the metal guide.
6. Continue to slide the SIM card into the
holder until it stops. One end of the SIM card
should be slightly hidden below the plastic
casing on your device.
To remove the SIM card, press gently on the top of
the SIM card and slide it out of the holder.
Insert the battery
Warning: Use only the battery that Research In
Motion© specifies for use with your device. See
the Safety and Product Information booklet that
accompanied your device for more information
about using the battery safely.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. Insert the battery so that the connectors on
the battery align with the connectors on your
device.
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4. Replace the battery cover.
5. If the battery is charged, your device turns on
and the confirm date and time dialog box
appears.
•If the date and time are incorrect, click
Edit. See “Set the date and time” on
page 16 for more information.
•If the date and time are correct, click OK.
Charge the battery
1. Connect the small end of the USB cable to
your device.
2. If required, slide the plug blade attachment
into the power adapter.
3. Plug the power adapter into a power outlet.
4. Charge the battery to full power.
Note: If you install the BlackBerry Desktop
Software, you can charge your device by
connecting it to your computer. See “Can I charge
my device by connecting it to my computer?” on
page 19 for more information.
Connect to the wireless network
On the device, if the power is off, press the Power
button. Your device should connect to the wireless
network automatically.
To connect to the wireless network successfully,
your wireless service must be active, and you must
be in a wireless network coverage area. See the
wireless network coverage chart on the inside
front cover of this guide for more information.
When your device is not connected to the wireless
network, you can continue to use features that do
not require a connection to the wireless network.
For example, you can type and save draft email
messages, manage tasks, or use the calculator.
Note: If you use BlackBerry Internet Service, the
account setup process might begin automatically
the first time that your device connects to the
wireless network. See “Setting up for email using
BlackBerry Internet Service” on page 9 for more
information.
PUSH
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Choosing your email setup option
To begin sending and receiving email messages
on your BlackBerry device, you must integrate
your device with an email account using one of
the following options.
BlackBerry Internet Service option
Use this option if one or more of the following
situations apply:
•You purchased your device in a store.
•You want to set up a new email account for
use with your device.
•You want to send and receive email
messages on your device from one or more
existing supported email accounts.
Note: To use this option, you must subscribe to a
wireless service that supports email setup using
BlackBerry Internet Service.
If this setup option applies to you, see “Setting up
for email using BlackBerry Internet Service” on
page 9 for more information.
BlackBerry Enterprise Server option
Use this option if all the following situations
apply:
•A system administrator is managing a
BlackBerry Enterprise Server™ within your
company.
•A system administrator has confirmed that
you are permitted to use the BlackBerry
Enterprise Server.
•You want to receive messages from a
corporate Microsoft® Outlook®, IBM® Lotus
Notes®, or Novell® GroupWise® email
account.
•Your supported email account resides on a
Microsoft Exchange, IBM Lotus®Domino®, or
Novell GroupWise email server.
•You subscribe to a wireless service that
supports account setup using the BlackBerry
Enterprise Server.
If this setup option applies to you, see “Setting up
for email using BlackBerry Enterprise Server” on
page 13 for more information.
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Setting up for email using BlackBerry Internet Service
Create an account
You must create an account to begin using email
on your BlackBerry device. The account that you
create supplies the default email address for your
device.
1. Verify that your device is connected to the
wireless network and that you are in a
wireless coverage area.
If the Sign In screen does not appear
automatically, click Email Settings.
If you have problems, see “BlackBerry
Internet Service - frequently asked questions”
on page 21 for more information.
2. On the Sign In screen, click Create Your
Account.
Note: To follow a link in the browser, click
the link. Click Get Link.
3. Click Continue.
4. Read the legal terms and conditions
carefully. Perform one of the following
actions:
•To decline the legal terms and conditions
and stop the setup process, click I
Disagree.
•To accept the legal terms and conditions
and continue the setup process, click I
Agree.
5. Type your account information.
•User ID: Type a personal user ID for your
account. This user ID will be your login
name and the first part of the default
email address for your device.
•Friendly Name: Type the name that you
want to appear in the From field of
messages that you send. If you do not
type a name, the default email address for
your device appears in the From field.
•Password: Type a personal login
password. Passwords must contain
between 4 and 16 characters. Passwords
are case sensitive and cannot contain
accented characters.
•Re-enter Password: Retype your personal
login password.
Note: Write down your user ID and password
and keep the information in a safe place. You
must type this information every time that
you log in to your BlackBerry Internet Service
account.
6. Select a secret question.
If you forget your password, you are
prompted with this question.
7. Type an answer to your secret question.
8. Click Submit.
9. Click Done.
10. Perform one of the following actions:
•To receive email on your device from other
supported accounts, click Add Account.
See "Receive messages from other email
accounts" on page 10 for more
information.
•To log in to your account without adding
other email accounts, click Continue.
Tip: If you have problems creating your account
using your device, create your account using a
desktop browser. See “Set account options” on
page 11 for more information.
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Log in to your account
Log in to your BlackBerry Internet Service account
to manage settings and message options.
1. Verify that your device is connected to the
wireless network and that you are in a
wireless coverage area.
2. Click Email Settings.
3. On the Sign In screen, type your account
information.
•User ID: Type the login name for your
account.
•Password: Type the password for your
account.
4. Click Submit.
Note: To follow a link in the browser, click
the link. Click Get Link.
Receive messages from other email
accounts
Set up your BlackBerry Internet Service account to
retrieve messages from an existing supported
email account and deliver them to your device.
Add up to ten different existing supported
accounts.
Note: Depending on your Internet service provider
(ISP) or system administrator, you might not be
able to add some types of accounts.
1. Verify that your device is connected to the
wireless network and that you are in a
wireless coverage area.
2. Log in to your BlackBerry Internet Service
account. See “Log in to your account” on
page 10 for more information.
3. Click Add Account.
Note: To follow a link in the browser, click
the link. Click Get Link.
4. Type the information for the account that
you want to add.
•Email Address: Type the full email
address of the account.
•User Name: Type the login ID (for
example,
kateturner or
domain1kateturner ).
•Password: Type the password.
•Re-enter Password: Retype the password.
5. Click Submit.
6. Depending on the account that you add, you
might be prompted to select an account
type.
7. Depending on the account type that you
select, you might be prompted for the
following information:
•Email Server: Type the messaging and
collaboration server address for your
Internet service provider (for example,
mail.ispname.com ). If you do not know
the address, contact your Internet service
provider.
•Port Number: Type the appropriate port
number. If you do not know the number,
contact your Internet service provider.
•Outlook Web Access URL: Type the web
address for your Microsoft Outlook
account.
•Mailbox Name: Type the mailbox name
for your Microsoft Outlook account.
•iNotes™ URL: Type the web address for
your IBM Lotus Notes account.
•Leave messages on mail server: Clear
this check box if you do not want to save
messages that are sent to your device on
the messaging server.
Note: If you delete a message from your
device, you cannot recover it.
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•Utilize SSL: Turn on Secure Sockets Layer
encryption for retrieving messages from
this account, if SSL is supported by your
Internet service provider.
Note: If you add a corporate Microsoft
Outlook or IBM Lotus Notes email account,
you might be prompted to install the
BlackBerry Mail Connector application on
your computer. Complete the on-screen
instructions. See "What is the BlackBerry
Mail Connector?" on page 21 for more
information.
8. Click Submit.
Set account options
Set additional account and message options by
logging into your account using a desktop
browser.
To access your account using a desktop browser,
the following system requirements apply:
•Internet browser: Microsoft® Internet
Explorer version 5.01, 5.5, or 6.0 (or later) or
Netscape® Communicator version 4.08 to
4.58 with JavaScript™ enabled
Note: Netscape Communicator version 6 (or
later) is not supported.
•Operating system: Microsoft® Windows®
95, Windows 98, Windows ME, Windows
NT® (version 4), Windows 2000, Windows
XP, or Mac OS® 9.0 or 10.0
1. In your desktop browser, type the web
address provided by your wireless service
provider.
2. Log in to your account.
3. Use this web site to set additional account
options, which include
•reactivating your account
•changing your password
•creating an auto signature
•setting options for sent messages
•switching to a new device
See the BlackBerry Internet Service Online Help
for more information about setting these options.
Install the BlackBerry Desktop
Software
Install the BlackBerry Desktop Software to
perform any of the following actions:
•synchronize personal information
management (PIM) data such as contacts,
tasks, and appointments
•backup and restore device data
•load new device programs such as updated
system software, games, and third-party
personal information management programs
•charge your device using your computer
To install the desktop software, the following
system requirements apply:
•Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Windows®98, Windows ME, Windows 2000,
or Windows XP
•Available USB port
•If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx for
the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
•Select BlackBerry Internet Service as
your account integration option.
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3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
an available USB port on your computer.
5. On the Windows taskbar, click Start.
6. Click Programs > BlackBerry > Desktop
Manager.
Note: To find more information about the features
of the BlackBerry Desktop Software, click Help >
Desktop Help Contents.
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Setting up for email using BlackBerry Enterprise Server
Your system administrator might set up your
device for email on your behalf, or you might need
to integrate your BlackBerry device with a
supported email account yourself using one of the
methods described here.
Use enterprise activation
If your system administrator has provided you with
an enterprise activation password, you can
integrate your supported email account directly
from your device.
1. Verify that your device is connected to the
wireless network and that you are in a
wireless coverage area.
2. On your device, click Enterprise Activation.
3. Type your supported corporate email account
address.
4. Type the enterprise activation password
provided by your system administrator.
5. Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Device Manager
program on your computer to reduce the amount
of data that is sent over the wireless network
when your device is connected to your computer.
Use the BlackBerry Desktop Software
If your system administrator does not provide you
with an enterprise activation password, you can
install the BlackBerry Desktop Software on your
computer to integrate your device with your
supported email account.
To install the desktop software, the following
system requirements apply:
•Intel-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Windows 98, Windows ME, Windows 2000,
or Windows XP
•Available USB port
•If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx for
the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
•Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
•Select BlackBerry Enterprise Server as
your email redirection option.
3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
an available USB port on your computer.
5. On the Windows taskbar, click Start.
6. Select Programs > BlackBerry > Desktop
Manager.
•When you are prompted to generate an
encryption key, complete the on-screen
instructions.
Note: To find out more information about the
features of the BlackBerry Desktop Software, click
Help > Desktop Help Contents.
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How do I...
Make phone calls
On the Home screen, type a phone number. Press
the Send key. To end the call, press the End key.
Notes: Press the Send key on any screen to open
the phone.
Select a contact, call log, or phone number link on
any screen and press the Send key to make a call.
To switch between the speaker and earpiece
during a call, press the Speaker key.
Send email messages
You must set up a supported email account to use
with your device before you can send and receive
email messages. See "Choosing your email setup
option" on page 7 for more information.
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. In the To field, type an email address or a
contact name.
4. Type a message.
5. Click the trackwheel.
6. Click Send.
Note: If your device is integrated with more than
one email account, you can select an account to
send the message from. At the top of the
message, in the Send Using field, press the Space
key until the preferred email account appears.
Send PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry device on the network.
If you know the PIN of another BlackBerry device
user, you can send a PIN message to that person.
To find your PIN, in the device options, click
Status.
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. In the To field, type a PIN or a contact name.
4. Type a message.
5. Click the trackwheel.
6. Click Send.
Send SMS (text) messages
1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Click Phone.
6. Type an SMS-compatible phone number.
7. Click the trackwheel.
8. Click Continue.
9. Type a message.
10. Click the trackwheel.
11. Click Send.
Send MMS (mutimedia) messages
1. In the messages list, click the trackwheel.
2. Click Compose MMS.
3. Click [Use Once].
4. Click MMS.
5. Select a send method for your MMS message.
6. Type an MMS-compatible phone number or
an email address.
7. Click the trackwheel.
8. Click Continue.
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16
9. Type a message.
10. Click the trackwheel.
11. Click Attach Address, Attach Appointment,
or Attach Picture.
12. Click a contact, appointment, or image.
13. Click Continue.
14. Click the trackwheel.
15. Click Send.
Add contacts
1. In the address book, click the trackwheel.
2. Click New Address.
3. Type the contact information.
4. Click the trackwheel.
5. Click Save.
Add SIM card contacts to your
address book
If you have saved contact information on your SIM
card, you can copy that information into the
address book on your device.
1. In the address book, click the trackwheel.
2. Click SIM Phone Book.
3. Click the trackwheel. Click Copy All To
Address Book.
Go to web pages
1. In the browser, click the trackwheel.
2. Click Go To.
3. Type a web address.
4. Click the trackwheel.
5. Click OK.
Notes: To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key +
the Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
click the web address. Click OK.
Set a device password
1. In the device options, click Security Options.
2. Click General Settings.
3. Set the Password field to Enabled.
4. Set the other security options.
5. Click the trackwheel.
6. Click Save.
7. Type a device password.
8. Click the trackwheel.
9. Retype the device password.
10. Click the trackwheel.
Lock and unlock the device
With a device password set, on the Home screen,
click Lock.
To unlock your device, on the Lock screen, roll the
trackwheel. Click Unlock. Type your password.
Press the Enter key.
Note: When the device is locked, you should be
able to make an emergency call without dialing
the emergency access number. Click Emergency
Call. Click Yes.
Set the date and time
1. In the device options, click Date/Time.
2. Set the Time Zone field.
3. In the Date/Time Source field, set a date
and time source.
4. Click the trackwheel.
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