Blackbe;rry 7270 User manual

BlackBerry Wireless Handheld™
Getting Started Guide
Power button
Backlighting
Enter key
Backspace key
Escape button
Exit a screen
Trackwheel
Select or click an item
Notification LED
Alt key
Type the alternate
character on a key Symbol key
Open the symbol list
Microphone
Headset jack
USB port
Earpiece
Phone button
Open the phone screen
Roll the trackwheel to move the cursor and highlight items on the screen.
Click (press) the trackwheel to view the menu on most screens and to select
items on the screen.
Press the Escape button to exit a screen, cancel an action, or go back one
page in the browser.
Hold the Escape button to end a phone call.
Right Shift key
Left Shift key

Tips
Messages
Compose from the
messages list Press
Reply to sender Press
Reply to all Press
Forward a message Press
Go to the next date Press
Go to the previous date Press
Go to the next unread
message Press
View sent messages Press +
View received messages Press +
View voice mail messages Press +
Page up in an open
message Press + the Enter key
Page down in an open
message Press the Enter key
Calendar*
Change to Agenda format Press
Change to Day format Press
Change to Week format Press
Change to Month format Press
Go to the next day, week,
or month Press
Go to the previous day,
week, or month Press
Go to the current date Press
Go to a specific date Press
Phone
Open the phone screen Press the Phone button
End a call from the
Active Call screen Hold the Escape button
Mute a call from the
Active Call screen Press the Phone button
Change the volume
during a call Roll the trackwheel
Dial a letter in a phone
number Press + the letter key
Call voice mail Hold
Assign speed dial
to a letter Hold the letter + type a phone number
Type a phone number
extension Type the extension number
Mute a call using
a headset Press the headset button
End a call using
a headset Hold the headset button
Browser
Open the home page Press
Open the Browser
Bookmarks screen Press
Add a bookmark Press
Refresh a web page Press
Page down Press the Space key
Go back a page Press the Escape button
Go to a specific
web page Press
Exit the browser Hold the Escape button
Search a web page Press
Stop a web page from
loading Press the Escape button
*In calendar options, set the Enable Quick Entry field
to No to use these shortcuts in Day format.

Navigating
your handheld
Typing
and editing
Capitalize a letter Hold the letter
Insert a period Press twice
Type the alternate
character on a key Press + the key
Insert an accented
character Hold a letter + roll the trackwheel
Insert a symbol Press > Click a symbol
or press a letter
Select text Press > Roll the
trackwheel
Select characters Hold > Roll the
trackwheel
Copy selected text Press + click the
trackwheel or Click the
trackwheel > Click Copy
Cut selected text Press + or Click
the trackwheel > Click Cut
Cancel selection Press the Escape button
Turn on/off the handheld Hold
Turn on/off backlighting Press
Lock the handheld Set a password > Click Lock
Lock the keyboard Click the Keyboard Lock
icon (only available if you
have not set a password)
Move the cursor Roll the trackwheel or Press
+ roll the trackwheel
Return to previous screen Press the Escape button
Click an item Highlight the item > Click
the trackwheel
Select multiple items Hold + roll the
trackwheel
Go to the top of a screen Press
Go to the bottom of a
screen Press
Paste selected text Press + click the
trackwheel or Click the
trackwheel > Click Paste
Status indicatorsWireless network coverage
battery power
low battery power
charging
receiving data
transmitting data
alarm set
Number lock on
Shift lock on
Alt mode on
Wireless coverage
No wireless coverage
Phone can be used
Phone can not be used
Email can be sent and received and the browser can be used
Email can not be sent and received and the browser can not be used
To turn the wireless radio on or off, click
Turn Wireless On/Turn Wireless Off.
Note: If no wireless coverage indicators appear, your handheld
might not be enabled for email and browser services or phone services.
Contact your system administrator for more information.

How do I...
Fields Menus
Click the trackwheel to
view the menu.
On the menu, click
standard actions such as
New, View, Edit, Delete,
Save, Options,and Help.
Additional options might
appear depending on the
item you have selected.
Press the Space key to
change the value in a
field.
Press the Alt key to view
all the values that are
available in the selected
field.
Make a phone call
1. In the phone, type a phone number.
2. Click the trackwheel.
3. Click Call.
4. To end the call, hold the Escape button.
Add a contact
1. In the address book, click the trackwheel.
2. Click New Address.
3. Type contact information.
4. Click the trackwheel.
5. Click Save.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. In the Email field, type an email address.
6. Click the trackwheel.
7. Click Continue.
8. In the Subject field, type a subject.
9. Press the Enter key.
10. Type a message.
11. Click the trackwheel.
12. Click Send.
Change the handheld options
On the Home screen, click Options to view or change
your handheld settings. For example, you can set the
date and time, change the handheld display settings, or
view the status of the handheld battery and the level of
wireless coverage.
Set a password
1. In the handheld options, click Security.
2. Set the Password field to Enabled.
• Set the other fields on the screen (optional)
3. Click the trackwheel.
4. Click Save.
5. Type a password.
6. Press the Enter key.
7. Type the password again.
8. Press the Enter key.
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
6. Click Save.
Use the handheld in the dark
To turn on the backlighting, press the Power button.

1
Contents
Setting up your handheld 2
Insert the battery 2
Charge the battery 2
Set up email 2
Set up voice services 2
Setting up for email 3
Install the BlackBerry Desktop Software 3
Integrate with an email account using enterprise
activation 3
Configure your wireless network settings 3
Turn wireless on 3
Setting up for voice services 4
Configure your VoIP network settings 4
Turn wireless on 4
Frequently asked questions 5
Where can I find more information?
On the handheld
•On the menu, click Help to see help topics
associated with the application that you are
using.
•On any Help screen, click the trackwheel. Click
Index to see a list of additional help topics.
In the BlackBerry Desktop Software
•On the Help menu, click Desktop Help
Contents to view the
Handheld User Guide or
the
BlackBerry Desktop Software Online Help .
©2005 Research In Motion Limited. All rights reserved. Published in XXXXXX. PRINTSPEC-004. MAT-09091-001
getting_started.book Page 1 Thursday, February 17, 2005 10:44 AM

2
For RIM internal use only. Not for external distribution.
Setting up your handheld
Insert the battery
Warning: Use only the battery that Research In
Motion specifies for use with your handheld. See
the
Safety and Product Information booklet that
accompanied your handheld for more information
on using the battery safely.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. Insert the battery so that the connectors
align.
4. Replace the battery cover. If the battery is
charged, your handheld turns on and a
dialog box appears.
5. Click OK.
If the date and time are incorrect, see “How do I
correct the date and time?” on page 5 for more
information.
Charge the battery
Using the travel charger
1. Connect the end of the USB cable to your
handheld.
2. Slide the attachment piece into the power
adapter.
3. Plug the power adapter into a power outlet.
4. Charge the battery to full power.
Set up email
To begin using email on your handheld, you must
integrate with an email account using the setup
procedure listed in the next section of this guide.
Set up voice services
To begin using your handheld as a phone, you
must integrate your handheld with a Voice Over
Internet Protocol (VoIP) system using the setup
procedure listed on page 4 of this guide.
PUSH
getting_started.book Page 2 Thursday, February 17, 2005 10:44 AM

Setting up for email
3
Setting up for email
Use this setup procedure to receive email from
your corporate Microsoft® Outlook®, IBM® Lotus
Notes®, or Novell® GroupWise® email account.
To use this setup procedure, one of the following
system requirements must be met:
•Microsoft Outlook (Workgroup installation)
with an email account on a Microsoft
Exchange Server version 5.5 or later
•Lotus Notes version 4.6 or later, with an
email account on an IBM Lotus® Domino®
Server version 4.6 or later
•Novell GroupWise client version 6.5 Service
Pack 4 with an email account on a Novell
GroupWise Server version 6.5 Service Pack 1
or later
Install the BlackBerry Desktop
Software
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
•Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
email integration option.
•Select BlackBerry Enterprise Server as your
email redirection option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Select Programs > BlackBerry > Desktop
Manager.
•When you are prompted to generate an
encryption key, follow the on-screen
instructions.
Note: After you install the BlackBerry Desktop
Software, you can charge the handheld battery
using your computer. See "Can I charge my
handheld using my computer?" on page 5 for
more information.
Integrate with an email account
using enterprise activation
When the enterprise activation screen appears on
your handheld after you connect your handheld to
your computer, your email account is being
integrated with your handheld. Wait for the
enterprise activation screen to disappear before
configuring your network settings.
Configure your wireless network
settings
In the handheld options, on the VPN and WLAN
screens, type any settings provided by your system
administrator.
For more information about configuring your
wireless network settings, on the handheld, click
Help and then click Network Configuration. Click
a topic.
Turn wireless on
Your handheld connects to the wireless network
using an internal radio.
When your the battery is charged and your
network settings are configured, turn on the radio
in a wireless coverage area. See the inside front
cover of this guide for information on wireless
coverage levels and the wireless radio.
getting_started.book Page 3 Thursday, February 17, 2005 10:44 AM

4
For RIM internal use only. Not for external distribution.
Setting up for voice services
Use this setup procedure to integrate your
handheld with a VoIP system. Contact your system
administrator for more information about your
VoIP system.
Configure your VoIP network
settings
In the handheld options, on the VoIP screen, type
any settings provided by your system
administrator.
For more information about configuring your
wireless network settings, on the handheld, click
Help and then click Network Configuration. Click
a topic.
Turn wireless on
Your handheld connects to the wireless network
using an internal radio.
When your battery is charged and your network
settings are configured, turn on the radio in a
wireless coverage area. See the inside front cover
of this guide for information on wireless coverage
levels and the wireless radio.
getting_started.book Page 4 Thursday, February 17, 2005 10:44 AM

Frequently asked questions
5
Frequently asked questions
Why does my handheld not turn on?
The power is off. Press the Power button to turn
the power on.
The battery is not charged. See “Charge the
battery” on page 2.
Remove and then reinsert the battery.
Can I charge my handheld using my
computer?
Yes. If you have installed the BlackBerry Desktop
Software, you can charge your handheld battery
using the computer.
To charge your handheld battery using the
computer, the following system requirements must
be met:
•Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Available USB port
•Windows®98, Windows ME, Windows 2000,
or Windows XP
Note: If you use Windows 98 (not Windows 98
Second Edition), you must download an update
from http://www.microsoft.com/com/dcom/
dcom98/dcom1_3.asp for the USB driver to
operate as expected.
1. Connect the smaller end of the USB cable to
your handheld.
2. Connect the larger end of the USB cable to
an available USB port on your computer.
Note: If you connect your handheld to the
computer using a USB hub, the hub must be
self powered.
3. Charge the battery to full power.
Why does my handheld not charge?
A connection is not secure. Check that all cables
and plugs are fully inserted into ports and power
outlets. See "Charge the battery" on page 2 for
more information
The battery is not inserted properly. Reinsert the
battery so that the connectors align.
How do I correct the date and time?
1. In the handheld options, click Date/Time.
2. Set the date and time.
3. Click the trackwheel.
4. Click Save.
Why can I not send or receive email?
Verify that the handheld wireless radio is on and
that you are in a wireless coverage area. See the
inside front cover of this guide for more
information on the wireless radio and levels of
wireless coverage.
Verify that you have integrated your handheld
with an email account. See “Setting up for email”
on page 3.
Verify that you have configured your wireless
network settings. See "Configure your wireless
network settings" on page 3 for more information
Why can I not make phone calls?
Verify that the handheld wireless radio is on and
that you are in a wireless coverage area. See the
inside front cover of this guide for more
information on the wireless radio and levels of
wireless coverage.
Verify that you have integrated your handheld
with a VoIP system and configured your wireless
network settings for voice services. See “Setting up
for voice services” on page 4.
getting_started.book Page 5 Thursday, February 17, 2005 10:44 AM

6
For RIM internal use only. Not for external distribution.
How do I connect my handheld to the
BlackBerry Desktop Software?
If the desktop software is installed on your
computer, your handheld should connect to the
desktop software automatically when you connect
the handheld to the computer. If your handheld
does not connect, open the BlackBerry Desktop
Software.
1. Click Options > Connection Settings.
2. In the drop-down list, click the correct port.
3. Click Connect.
If the connection problems continue, close the
BlackBerry Desktop Software and disconnect the
handheld. Open the desktop software again and
reconnect the handheld. Verify that all
connections are secure.
Why can I not use shortcuts on the Home
screen?
By default, you can quickly dial phone numbers
from the Home screen. To use shortcuts on the
Home screen, in the phone, click Options. Click
General Options. Set the Dial From Home Screen
field to No.
How do I reset my handheld?
Only reset your handheld if the handheld does not
respond for more than a few minutes, or if your
system administrator has advised you to reset your
handheld.
To reset your handheld hardware and programs,
remove and then reinsert the battery.
Customer support
Support website:
www.blackberry.com/support
getting_started.book Page 6 Thursday, February 17, 2005 10:44 AM

©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols
are the exclusive properties of, and trademarks of, Research In Motion Limited (RIM). All other brands and marks are the
properties of their respective owners. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines
Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in
the United States and other countries. Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation in the
United States and/or other countries. There are no warranties, express or implied, with respect to the contents of this document,
and all information provided herein is provided “as is”. In no event shall RIM or its affiliates be liable to any party for any direct,
indirect, special, or consequential damages in connection with your use of this document, including, without limitation, loss of
business revenue or earnings, lost data, damages caused by delays, lost profits, or a failure to realize expected savings, even if RIM
was expressly advised of the possibility of such damages. RIM reserves the right to periodically change information that is
contained in this document; however, RIM makes no commitment to provide any such changes in a timely manner or at all. Your
handheld might vary from the depictions on this document.
Published in XXXXX.
PRINTSPEC-005
MAT-09092-001
Model number: RAS10WW