Blackbe;rry CLIENT FOR IBM LOTUS SAMETIME - V2.5 User manual

BlackBerry Client for IBM Lotus Sametime
Version: 2.5
User Guide

SWDT374066-563061-0722073549-001

Contents
Basics........................................................................................................................................................................................................................................................... 3
About the BlackBerry Client for IBM Lotus Sametime........................................................................................................................................................................... 3
Log in to the BlackBerry Client for IBM Lotus Sametime...................................................................................................................................................................... 3
About sound profiles.................................................................................................................................................................................................................................. 3
Availability................................................................................................................................................................................................................................................... 4
About your status....................................................................................................................................................................................................................................... 4
Change your status.................................................................................................................................................................................................................................... 4
Add a status message................................................................................................................................................................................................................................ 4
Create a custom status.............................................................................................................................................................................................................................. 4
Set your status to reflect your device status........................................................................................................................................................................................... 4
Change your current location status....................................................................................................................................................................................................... 5
Receive notification when a contact is online........................................................................................................................................................................................ 5
Contacts...................................................................................................................................................................................................................................................... 6
Add a contact.............................................................................................................................................................................................................................................. 6
Add contacts or a contact group from your organization's address book........................................................................................................................................... 6
View a contact's information.................................................................................................................................................................................................................... 6
Link a contact with a contact in the contacts application.................................................................................................................................................................... 6
Change a contact's display picture.......................................................................................................................................................................................................... 7
Hide the display pictures that appear beside contacts in the contact list.......................................................................................................................................... 7
Rename a contact...................................................................................................................................................................................................................................... 7
Delete a contact......................................................................................................................................................................................................................................... 8
A contact no longer appears in my contact list...................................................................................................................................................................................... 8
Contact groups........................................................................................................................................................................................................................................... 9
Add a contact group.................................................................................................................................................................................................................................. 9
Move a contact to a different contact group.......................................................................................................................................................................................... 9
Rename a contact group........................................................................................................................................................................................................................... 9
Delete a contact group.............................................................................................................................................................................................................................. 9
Organize offline contacts.......................................................................................................................................................................................................................... 9
Conversations............................................................................................................................................................................................................................................. 11
Send a message.......................................................................................................................................................................................................................................... 11
Send a message to a user that is not in your contact list...................................................................................................................................................................... 11
Add an emoticon........................................................................................................................................................................................................................................ 11
About files................................................................................................................................................................................................................................................... 11
Send a file................................................................................................................................................................................................................................................... 12
Start a meeting........................................................................................................................................................................................................................................... 12
View a list of meeting participants.......................................................................................................................................................................................................... 12

Send an announcement message............................................................................................................................................................................................................ 12
Switch conversations................................................................................................................................................................................................................................. 13
Copy a conversation................................................................................................................................................................................................................................... 13
Email a conversation.................................................................................................................................................................................................................................. 13
Clear a conversation.................................................................................................................................................................................................................................. 13
End a conversation..................................................................................................................................................................................................................................... 13
Stop grouping messages in conversations.............................................................................................................................................................................................. 14
I am not receiving notification for incoming messages........................................................................................................................................................................ 14
Text sometimes changes after I type it.................................................................................................................................................................................................... 14
Conversation history.................................................................................................................................................................................................................................. 15
Turn on conversation history.................................................................................................................................................................................................................... 15
View the conversation history for a contact........................................................................................................................................................................................... 15
Search for text in a conversation history................................................................................................................................................................................................. 15
Delete a conversation history................................................................................................................................................................................................................... 15
Provide feedback........................................................................................................................................................................................................................................ 17
Legal notice................................................................................................................................................................................................................................................. 18

Basics
About the BlackBerry Client for IBM Lotus Sametime
You can use the BlackBerry® Client for IBM® Lotus® Sametime® to chat with other IBM® Lotus® Sametime® users using your BlackBerry
device. To use the client, you must have an IBM Lotus Sametime user name. If you do not have a user name, contact your administrator.
You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant
message, an indicator appears at the top of the Home screen.
Log in to the BlackBerry Client for IBM Lotus Sametime
If you do not remember your user name or password, contact your administrator.
1. On the Home screen or in the Instant Messaging folder, click the icon for the client.
2. Type your user name and password.
3. Click Log on.
To log out, on the contact list screen, press the Menu key. Click Log Out.
About sound profiles
You can set notification options for the client, such as vibrate or tone, in the sounds application. The Enterprise Messenger Alert item specifies
how you are notified when a contact that you have set an availability notification for becomes available. The Enterprise Messenger New Message
item how you are notified of incoming instant messages.
Depending on the sound profile that is set in the sounds application on your device, you might not hear the audible notification that you have
set for the client. For more information about sounds, click the Help icon on the Home screen of your BlackBerry® device.
User Guide Basics
3

Availability
About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and
choosing a status indicator.
Change your status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
Add a status message
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Type a status message.
4. Press the Menu key.
5. Click Save.
Create a custom status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
4. Click Status Messages.
5. Type a status message.
6. Click a status indicator.
7. Click OK.
Set your status to reflect your device status
To perform this task, your status must be set to Available.
User Guide Availability
4

You can set your status to change to Away when you do not use your BlackBerry® device for a specified duration of time. When you use your
device again, your status changes back to Available.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Show me as Away when idle for field to a duration of time.
4. Press the Menu key.
5. Click Save.
Change your current location status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Press the Menu key.
4. Click Set My Location.
5. Complete any of the fields.
6. Click Update.
Receive notification when a contact is online
You can receive a message when the contact is online. Depending on the sound profile that is set on your device, you might also receive an
audible notification.
1. On the contact list screen, in a contact group, highlight an offline contact.
2. Press the Menu key.
3. Click Alert Me.
4. Click OK.
User Guide Availability
5

Contacts
Add a contact
1. On the contact list screen, press the Menu key.
2. Click Add Person.
3. To specify a contact group, change the Group name field.
4. Type part or all of a user name. If necessary, click Lookup.
5. Click a contact.
6. Click OK.
7. To link the contact with a contact in the contacts application, perform one of the following actions:
• If the contact is already in the contacts application, click Select Contact. Click a contact.
• If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key. Click
Save.
Add contacts or a contact group from your organization's address book
You can add a contact group and its corresponding contacts from your organization's address book to your contact list. Only online users appear
in the contact group. You cannot rename the contact group or add or delete users from your organization's address book.
1. On the contact list screen, press the Menu key.
2. Click Add Public Group.
3. Type the name for the contact group.
4. Click OK.
To delete the contact group and its contacts from your contact list, click Remove Group.
View a contact's information
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
Link a contact with a contact in the contacts application
When you link a contact with a contact in the contacts application, you might be able to perform additional tasks. For example, during a
conversation, you might be able to call or send an email message to the contact quickly from the menu.
1. On the contact list screen, in a contact group, highlight a contact.
User Guide Contacts
6

2. Press the Menu key.
3. Click Link to BlackBerry Contact.
4. Perform one of the following actions:
• If the contact is already in the contacts application, click Select Contact. Click a contact.
• If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key. Click
Save.
Change a contact's display picture
To perform this task, you must have linked the contact with a contact in the contacts application.
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
4. Press the Menu key.
5. Click Change Picture.
6. Click a picture.
7. If necessary, center the picture in the box. Press the Menu key. Click Crop and Save.
8. Press the Menu key.
9. Click Save.
Hide the display pictures that appear beside contacts in the contact list
1. On the Contact list screen, press the Menu key.
2. Click Options.
3. Change the Show Pictures field to No.
4. Press the Menu key.
5. Click Save.
Rename a contact
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
4. Type a new name.
5. Press the Menu key.
6. Click Save.
User Guide Contacts
7

Delete a contact
Deleting a contact from your contact list does not delete you from that contact's contact list.
1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key.
3. Click Remove Person.
4. Click Delete.
A contact no longer appears in my contact list
Try performing the following actions:
• If you have set your client to hide offline contacts, organize offline contacts so that you can view offline contacts.
• If you have collapsed the group that the contact is in, expand the group. On the contact list screen, click the group.
User Guide Contacts
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