Blackbe;rry CLIENT FOR IBM LOTUS SAMETIME - V2.5 User manual

BlackBerry Client for IBM Lotus Sametime
Version: 2.5
User Guide

SWDT374066-563061-0722073549-001

Contents
Basics........................................................................................................................................................................................................................................................... 3
About the BlackBerry Client for IBM Lotus Sametime........................................................................................................................................................................... 3
Log in to the BlackBerry Client for IBM Lotus Sametime...................................................................................................................................................................... 3
About sound profiles.................................................................................................................................................................................................................................. 3
Availability................................................................................................................................................................................................................................................... 4
About your status....................................................................................................................................................................................................................................... 4
Change your status.................................................................................................................................................................................................................................... 4
Add a status message................................................................................................................................................................................................................................ 4
Create a custom status.............................................................................................................................................................................................................................. 4
Set your status to reflect your device status........................................................................................................................................................................................... 4
Change your current location status....................................................................................................................................................................................................... 5
Receive notification when a contact is online........................................................................................................................................................................................ 5
Contacts...................................................................................................................................................................................................................................................... 6
Add a contact.............................................................................................................................................................................................................................................. 6
Add contacts or a contact group from your organization's address book........................................................................................................................................... 6
View a contact's information.................................................................................................................................................................................................................... 6
Link a contact with a contact in the contacts application.................................................................................................................................................................... 6
Change a contact's display picture.......................................................................................................................................................................................................... 7
Hide the display pictures that appear beside contacts in the contact list.......................................................................................................................................... 7
Rename a contact...................................................................................................................................................................................................................................... 7
Delete a contact......................................................................................................................................................................................................................................... 8
A contact no longer appears in my contact list...................................................................................................................................................................................... 8
Contact groups........................................................................................................................................................................................................................................... 9
Add a contact group.................................................................................................................................................................................................................................. 9
Move a contact to a different contact group.......................................................................................................................................................................................... 9
Rename a contact group........................................................................................................................................................................................................................... 9
Delete a contact group.............................................................................................................................................................................................................................. 9
Organize offline contacts.......................................................................................................................................................................................................................... 9
Conversations............................................................................................................................................................................................................................................. 11
Send a message.......................................................................................................................................................................................................................................... 11
Send a message to a user that is not in your contact list...................................................................................................................................................................... 11
Add an emoticon........................................................................................................................................................................................................................................ 11
About files................................................................................................................................................................................................................................................... 11
Send a file................................................................................................................................................................................................................................................... 12
Start a meeting........................................................................................................................................................................................................................................... 12
View a list of meeting participants.......................................................................................................................................................................................................... 12

Send an announcement message............................................................................................................................................................................................................ 12
Switch conversations................................................................................................................................................................................................................................. 13
Copy a conversation................................................................................................................................................................................................................................... 13
Email a conversation.................................................................................................................................................................................................................................. 13
Clear a conversation.................................................................................................................................................................................................................................. 13
End a conversation..................................................................................................................................................................................................................................... 13
Stop grouping messages in conversations.............................................................................................................................................................................................. 14
I am not receiving notification for incoming messages........................................................................................................................................................................ 14
Text sometimes changes after I type it.................................................................................................................................................................................................... 14
Conversation history.................................................................................................................................................................................................................................. 15
Turn on conversation history.................................................................................................................................................................................................................... 15
View the conversation history for a contact........................................................................................................................................................................................... 15
Search for text in a conversation history................................................................................................................................................................................................. 15
Delete a conversation history................................................................................................................................................................................................................... 15
Provide feedback........................................................................................................................................................................................................................................ 17
Legal notice................................................................................................................................................................................................................................................. 18

Basics
About the BlackBerry Client for IBM Lotus Sametime
You can use the BlackBerry® Client for IBM® Lotus® Sametime® to chat with other IBM® Lotus® Sametime® users using your BlackBerry
device. To use the client, you must have an IBM Lotus Sametime user name. If you do not have a user name, contact your administrator.
You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant
message, an indicator appears at the top of the Home screen.
Log in to the BlackBerry Client for IBM Lotus Sametime
If you do not remember your user name or password, contact your administrator.
1. On the Home screen or in the Instant Messaging folder, click the icon for the client.
2. Type your user name and password.
3. Click Log on.
To log out, on the contact list screen, press the Menu key. Click Log Out.
About sound profiles
You can set notification options for the client, such as vibrate or tone, in the sounds application. The Enterprise Messenger Alert item specifies
how you are notified when a contact that you have set an availability notification for becomes available. The Enterprise Messenger New Message
item how you are notified of incoming instant messages.
Depending on the sound profile that is set in the sounds application on your device, you might not hear the audible notification that you have
set for the client. For more information about sounds, click the Help icon on the Home screen of your BlackBerry® device.
User Guide Basics
3

Availability
About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and
choosing a status indicator.
Change your status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
Add a status message
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Type a status message.
4. Press the Menu key.
5. Click Save.
Create a custom status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
4. Click Status Messages.
5. Type a status message.
6. Click a status indicator.
7. Click OK.
Set your status to reflect your device status
To perform this task, your status must be set to Available.
User Guide Availability
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You can set your status to change to Away when you do not use your BlackBerry® device for a specified duration of time. When you use your
device again, your status changes back to Available.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Show me as Away when idle for field to a duration of time.
4. Press the Menu key.
5. Click Save.
Change your current location status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Press the Menu key.
4. Click Set My Location.
5. Complete any of the fields.
6. Click Update.
Receive notification when a contact is online
You can receive a message when the contact is online. Depending on the sound profile that is set on your device, you might also receive an
audible notification.
1. On the contact list screen, in a contact group, highlight an offline contact.
2. Press the Menu key.
3. Click Alert Me.
4. Click OK.
User Guide Availability
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Contacts
Add a contact
1. On the contact list screen, press the Menu key.
2. Click Add Person.
3. To specify a contact group, change the Group name field.
4. Type part or all of a user name. If necessary, click Lookup.
5. Click a contact.
6. Click OK.
7. To link the contact with a contact in the contacts application, perform one of the following actions:
• If the contact is already in the contacts application, click Select Contact. Click a contact.
• If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key. Click
Save.
Add contacts or a contact group from your organization's address book
You can add a contact group and its corresponding contacts from your organization's address book to your contact list. Only online users appear
in the contact group. You cannot rename the contact group or add or delete users from your organization's address book.
1. On the contact list screen, press the Menu key.
2. Click Add Public Group.
3. Type the name for the contact group.
4. Click OK.
To delete the contact group and its contacts from your contact list, click Remove Group.
View a contact's information
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
Link a contact with a contact in the contacts application
When you link a contact with a contact in the contacts application, you might be able to perform additional tasks. For example, during a
conversation, you might be able to call or send an email message to the contact quickly from the menu.
1. On the contact list screen, in a contact group, highlight a contact.
User Guide Contacts
6

2. Press the Menu key.
3. Click Link to BlackBerry Contact.
4. Perform one of the following actions:
• If the contact is already in the contacts application, click Select Contact. Click a contact.
• If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key. Click
Save.
Change a contact's display picture
To perform this task, you must have linked the contact with a contact in the contacts application.
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
4. Press the Menu key.
5. Click Change Picture.
6. Click a picture.
7. If necessary, center the picture in the box. Press the Menu key. Click Crop and Save.
8. Press the Menu key.
9. Click Save.
Hide the display pictures that appear beside contacts in the contact list
1. On the Contact list screen, press the Menu key.
2. Click Options.
3. Change the Show Pictures field to No.
4. Press the Menu key.
5. Click Save.
Rename a contact
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Person's Info.
4. Type a new name.
5. Press the Menu key.
6. Click Save.
User Guide Contacts
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Delete a contact
Deleting a contact from your contact list does not delete you from that contact's contact list.
1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key.
3. Click Remove Person.
4. Click Delete.
A contact no longer appears in my contact list
Try performing the following actions:
• If you have set your client to hide offline contacts, organize offline contacts so that you can view offline contacts.
• If you have collapsed the group that the contact is in, expand the group. On the contact list screen, click the group.
User Guide Contacts
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Contact groups
Add a contact group
1. On the contact list screen, press the Menu key.
2. Click Add Personal Group.
3. Type a name for the contact group.
4. Click OK.
Move a contact to a different contact group
1. On the contact list screen, in a contact group, highlight a contact.
2. Press the Menu key.
3. Click Move Person.
4. Click a contact group.
Rename a contact group
1. On the contact list screen, highlight a contact group.
2. Press the Menu key.
3. Click Rename Group.
4. Type a new name.
5. Click OK.
Delete a contact group
When you delete a contact group, all of the contacts in the contact group are deleted from your contact list.
1. On the contact list screen, highlight a contact group.
2. Press the Menu key.
3. Click Remove Group.
4. Click Delete.
Organize offline contacts
1. On the Contact list screen, press the Menu key.
User Guide Contact groups
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2. Click Options.
3. In the Show Offline People field, perform one of the following actions:
• To group offline contacts, change the field to Group.
• To view offline contacts, change the field to Yes.
• To hide offline contacts, change the field to No.
4. Press the Menu key.
5. Click Save.
User Guide Contact groups
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Conversations
Send a message
1. On the Contact list screen, click an online contact.
2. Type a message.
3. Press the Enter key.
Send a message to a user that is not in your contact list
1. On the contact list screen, press the Menu key.
2. Click Send Message To.
3. Type a user name.
4. Click OK.
5. Type a message.
6. Press the Enter key.
Add an emoticon
Depending on your administrator, this feature might not be supported.
1. When you are composing a message, press the Menu key.
2. Click Add Smiley.
3. Click an emoticon.
About files
Depending on your organization, you can send, receive, and view picture files (including .bmp, .gif, and .jpg), document files (including .doc, .pdf,
and .ppt), audio files (including .mp3, .wav, and .amr), and contact attachments. You can save and store files that you receive from contacts in
thedevicememoryoronamediacard.Forinformationaboutthemaximumsizeoffilesthatyoucansendandreceive,contactyouradministrator.
User Guide Conversations
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Send a file
Depending on the BlackBerry® Device Software that your BlackBerry device is running, you might be able to send files that are stored on your
organization's network. For more information about accessing a file from your organization's network, click the Help icon on the Home screen
of your device.
1. During a conversation, press the Menu key.
2. Click Send File.
3. Perform one of the following actions:
• To send a picture, click Picture. Click a picture.
• To send a document, click File. Click a file.
• To send a voice note, click Voice Note. Record your message. Click Send.
• To send a contact attachment, click Contact. Click a contact.
Start a meeting
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click Invite to Meeting.
4. In the Message field, type a message.
5. Click OK.
To invite another contact to the meeting, press the Menu key. Click Invite Other to Meeting. Click a contact. Click OK.
View a list of meeting participants
1. During a meeting, press the Menu key.
2. Click View Participants.
Send an announcement message
You can send an announcement message to all contacts in a group or to individual contacts in a group. Depending on your administrator, this
feature might not be supported.
1. On the contact list screen, press the Menu key.
2. Click Send Announcement.
3. Type a message.
4. To allow contacts to reply to the announcement message, select the Allow recipients to send responses check box.
5. If necessary, change the Group field.
User Guide Conversations
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6. Perform one of the following actions:
• To send the announcement message to all of the contacts in the group, select the Select All check box.
• To send the announcement message to individual contacts in the group, select the check box beside the contacts.
7. Click Send.
Switch conversations
1. During a conversation, press the Menu key.
2. Click Switch Chat.
3. Click a contact.
Copy a conversation
1. During a conversation, press the Menu key.
2. Click Copy Chat.
Email a conversation
Depending on your administrator, this feature might not be supported.
1. During a conversation, press the Menu key.
2. Click Email Chat.
Clear a conversation
1. During a conversation, press the Menu key.
2. Click Clear Chat.
End a conversation
1. During a conversation, press the Menu key.
2. Click End Chat.
User Guide Conversations
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Stop grouping messages in conversations
In a conversation, by default, consecutive messages that you send or receive are grouped together.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Group Sequential Messages in Conversations field to No.
4. Press the Menu key.
5. Click Save.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions:
• Verify that the All Alerts Off sound profile is not selected.
• Verify that the Volume fields for the Enterprise Messenger New Message item are not set to Silent.
• Change the notification options for the Enterprise Messenger New Message item.
Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically.
To view or change AutoText entries, during a conversation, press the Menu key. Click Edit AutoText.
For more information about AutoText, click the Help icon on the Home screen of your BlackBerry® device.
User Guide Conversations
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Conversation history
Turn on conversation history
Depending on your administrator, this feature might not be supported.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Save Message History field to Device or Media Card.
4. Press the Menu key.
5. Click Save.
View the conversation history for a contact
You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click View History.
4. Click a conversation history.
Search for text in a conversation history
You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click View History.
4. Type the text.
5. Click Search.
6. In the search results, click a conversation history.
Delete a conversation history
You can only perform this task if you have previously turned on conversation history.
1. On the contact list screen, highlight a contact.
2. Press the Menu key.
3. Click View History.
4. Press the Menu key.
User Guide Conversation history
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5. Perform one of the following actions:
• To delete the conversation history for an individual contact, click Delete Contact's History.
• To delete the conversation history for all contacts, click Delete Complete History.
User Guide Conversation history
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Provide feedback
To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
User Guide Provide feedback
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Legal notice
©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related
trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around
the world.
IBM, Lotus, and Sametime are trademarks of International Business Machines Corporation. All other brands, product names, company names,
trademarks, and service marks are the properties of their respective owners.
TheBlackBerry smartphone and other devices and/or associated software are protected by copyright,internationaltreaties,andvariouspatents,
including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256.
Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as
hereinafter defined) patents.
This documentation including all documentation incorporated by reference herein such as documentation provided or made available at
www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee,
representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility
for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and
confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM
reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide
any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all.
This documentation might contain references to third-party sources of information, hardware or software, products or services including
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User Guide Legal notice
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