Bluetti EP500 User manual

EP500 POWER STATION
Please read this manual before use and follow its guidance. Keep this manual for future reference.

User Manual
Please read this manual before use and follow its guidance. Keep this manual for future reference.

Contents
01. EP500 Introduction ................................. 01
02. General Safety Instructions ...................... 02
03. What`s in the Box .................................. 06
04. APP User Guide ...................................... 07
05. Features of EP500 .................................. 11
06. Start up & Power off .............................. 12
07. User Interface ....................................... 13
08. How to Recharge EP500 (INPUT) ...............20
09. Discharge (OUTPUT) ............................... 24
10. UPS ...................................................... 27
11. Split Phase Function ................................ 31
12. Technical Specification ............................. 32
13. Storage and Maintenance ......................... 34
14. Troubleshooting ...................................... 35
15. FAQ (Frequently Asked Questions) ............ 38
16. Declaration ............................................ 39

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01. EP500 Introduction
1.1. Introduction
●BLUETTI is proud to take the energy storage world by storm with the release
of its rst home energy storage system series - the EP500 with four smooth-
rolling transport wheels, the EP500 was not designed to be a large solar battery
mounted on the wall or in the garage. The BLUETTI EP500 was not only
designed to be a "No Installation Needed", plug-and-play mobile UPS that can
easily be moved to a desired location when necessary, but also a power backup
system that ensure emergency power when power outage occurs.
●The EP500 system uses a dual-core controller (ARM controller + DSP
controller) which combines digital and analog signals perfectly to manage and
control the AC Charger module, the MPPT module, the AC Inverter module,
the DC-to-DC module, and the battery module.
●This product integrates a solar charge controller, AC charge controller,
AC inverter, lithium battery and battery management system into one. It
converts clean and environmentally friendly solar energy and grid electricity
into clean electricity and sends it to all of your connected loads in your home.
●EP500 Power Station system is suitable for areas with energy shortage or
unstable power, and also for power supply or disaster emergency in areas
without electricity such as isolated islands and border posts.
( EP500 grid-tie home
power back up system )

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1.2. Abbreviation
●BMS: Battery management system
●MPPT: Max. power point tracking
●UPS: Uninterruptible power supply
●AC: Alternating current
●DC: Direct current
●PV: Solar panels charging
●Grid: Home electricity circuit
●T500: 500W additional adaptor
●DOD: Depth of discharge
●ECO Mode: Power saving function for power station, turn o the AC output port
automatically if the power of AC output of the load is less than 20W in 4 hours.
02. General Safety Instructions
Please read this manual before operating.
●A licensed electrician is required to install the grid-tie power system as
involves connecting the wires of critical equipment from your main electrical
box to the BLUETTI Sub Panel (Optional Purchase).
●DO NOT place the power station near heat sources. It is prohibited to place
the equipment in an environment with ammable, explosive gas, or smoke. It
is also prohibited to operate the equipment in this environment.
●DO NOT attempt to replace the internal battery or any other component of
the equipment by anyone other than authorized personnel. There are no user
serviceable components.
●DO NOT operate in wet conditions. If the equipment becomes wet, please let
the unit dry completely before using.
●Please ensure proper ventilation while in use and do not obstruct fan openings.
Inadequate ventilation may cause permanent damage to the equipment.
●DO NOT stack anything on top of the power station either in storage or while
in use. DO NOT move the unit while operating as vibrations and impacts may
lead to poor connectivity to hardware inside.

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●Warning: DO NOT insert foreign objects into any ports of EP500 (both AC &
DC & ventilation holes). The power station generates the same potentially
lethal AC power as household wall outlet. Please use carefully and keep
children away from it.
●If necessary, only dry powder re extinguisher is suitable for the product.
●For safety purposes, please use only the original charger and cables designed
for the equipment. We are not liable for damage caused by third-party
equipment and may render your warranty, invalid.
2.1. Installation (for grid-tie system)
●Before touching any conductor surface or terminal, measure the voltage of
the contact point to conrm that there is no danger of electric shock.
●After the equipment is installed, empty packaging materials such as cartons,
foam, plastic, cable ties, etc. should be removed from the equipment area.
●Except those who operate the equipment, please keep others away from the
equipment.
●The handling of any tools being used needs to be insulated and protected
from shock, or use insulated tools.
●All wiring holes need to be sealed. Use re-resistant mud to seal the wiring
holes that have been routed and use the cover of the cabinet.
●It is strictly forbidden to alter, damage or obscure the logo and nameplate on
the equipment.
●When installing the device, please use the appropriate tools to tighten any
screws.
●Live operation is strictly prohibited during installation.
●Paint scratches during equipment transportation and installation must be
repaired in a timely manner. Long-term scratches are strictly prohibited and
may cause damage.
●Before operation, the equipment should be secured onto a oor or other
stable objects, such as walls or possibly mounting brackets if needed.
●It is prohibited to clean any electrical components inside and outside the
cabinet with water.
●Do not change or modify the structure, installation sequence, etc. of the
equipment without prior authorization.

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2.1.1. Personal Safety
●During the operation of the equipment, if a malfunction that may cause personal
injury or equipment damage is found, it should be terminated immediately.
●Please do not power on the device if the device has not been installed or
conrmed by relevant experts.
2.1.2. Personnel Requirements
●The personnel responsible for the installation and maintenance of the
equipment must rst undergo rigorous training to understand various safety
precautions and grasp the correct method of operation.
●Trained personnel: personnel who have undergone corresponding technical
training and have the necessary experience to be aware of the danger that
may be brought to him during the operation, and can take measures to
reduce the danger to himself or other personnel to at the lowest limit.
●The replacement of equipment or parts (including software) must be done by
professionals or authorized personnel.
2.1.3. Anti-static requirements
When installing the sub-panel with your main panel, you must wear anti-static
gloves or an anti-static wrist strap before touching the device. The other end of
the anti-static wrist strap should be properly grounded. Do not touch any bare
components directly with your hands.
2.1.4. Drilling
The following safety precautions are to be considered when drilling holes on the
wall or into the ground:
●It is strictly forbidden to drill holes into the equipment. Drilling will alter and
damage the electromagnetic shielding performance of the equipment, internal
components, and cables. The risk of metal shavings entering the device can
cause short circuits on the circuit board.
●Wear goggles and protective gloves when drilling holes.
●The equipment should be shielded and protected during the drilling process
to prevent debris from falling into the equipment. After drilling, any and all
debris which may have landed on the equipment should be removed and
cleaned in a timely manner.

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2.2. Installation environment requirements
●When the equipment is running, please do not block the vents or the heat
dissipation system in order to prevent high temperatures and/or res.
●The equipment should be installed in an area away from liquids. It is
forbidden to install it near or below water pipes, air outlets and other
locations that are prone to water condensation.
●It is forbidden to install below air-conditioning vents, vents, outlet windows
in the computer room and other places that are prone to water leaks in order
to prevent liquids from entering into the equipment. Equipment failure or a
short circuit could occur.
●If liquid is found inside the device, please turn o the power immediately and
notify the administrator.
●The equipment room must have good heat insulation, and the walls and
oors must be damp-proof. Add a rat-proof bae at the door of the machine
room.

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03. What`s in the Box
Standard Accessories
No. Category Quantity
1 EP500 Power Station 1
2 AC Charging Cable 1
3 PV Charging Cable 1
4 User Manual 1
5 Warranty Card 1
6Certicate of QC PASS 1
Additional Purchase Accessories
Sold on BLUETTIPOWER.COM
No. Category
1 Split Phase Fusion Box
2 Output Cable for Split Phase Fusion Box
3 Communication Cable for Split Phase Fusion Box
4 12V/30A RV Cable
5 Generator Charging Cable
6 Sub Panel
7 PV Step Down Module
8 Additional T500 Adapter

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04. APP User Guide
Please make sure the Bluetooth & Wi-Fi State is “ON” before connecting EP500
with BLUETTI App.
( Main Interface - Settings - Next - Next - Next )
Step 1:
●Please search “BLUETTI” on the App Store (for IOS devices) or Google Play (for
Android devices) to download the BLUETTI App to remotely control your EP500.
EP500 can be controlled via Bluetooth or Wi-Fi. To activate the remote
control, please launch the BLUETTI App, and tap the “LOGIN” icon to register
your BLUETTI account.
Fill with your related information to continue.

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●Check your email account you used in the BLUETTI App for the verication
code sent from BLUETTI and ll in the activation code located within the
email to activate your BLUETTI account.
Step 2：
●Scan the unique QR code on EP500 to add the unit on the available device
list on the App, and ll it with the password of your 2.4G Wi-Fi network to
activate the communication function of EP500 for data syncing.

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●For Bluetooth Connecting, click ‘’CONNECT’’ at the homepage to connect EP500
with your phone via Bluetooth, select the SN number of your devices. Please
press ‘’settings-product info’’ on EP500 to view the SN number of your unit.
●The basic information can be viewed after the unit is connected with App successfully.
Press ‘’gear icon’’ to customize the current working mode and parameters of
your EP500 under “Settings”.

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●BLUETTI App supports “Firmware Update” function to access the latest version
of rmware for a better user experience.
NOTE: Please keep your phone 5m/16.4ft within the EP500 for better
connection during update.
Please follow the instruction listed below if the IOS version
BLUETTI APP failed to connect to internet. By tapping Settings
- scroll down until BLUETTI icon shows up - Enable the
Wireless and Data.

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05. Features of EP500
1
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10 11 12
7 8 6
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5
󲁵12V/30A Port
󲁷12V/10A Cigarette Lighter Port
󲁹12V/10A DC5521 Port
󲁻 USB-C (PD3.0 protocol supported)
󲁽 USB-A
󲁿Wireless Charging Pad (QI protocol
supported）
󲂁Power Button
󲂃Touchable Screen
󲂅AC Output Port
󲂆AC Input Port
󲂇PV/T500 Input Port
󲂈Communication Interface
󲂉Main Battery Switch

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06. Start up & Power o
（ Back ）
（ Front ）
●Turn on the main power switch on the back of EP500.
●Power On: Short press the power button. The power button indicator will
illuminate.
●Power O: Long press the power button for 2 seconds. The power button
indicator light will turn o.
●DC power switch and AC power switch are accessible via the Touchscreen
LCD. Press the “DC ON/OFF” button and/or “AC ON/OFF” button on the
screen to turn ON/OFF the DC/AC output.
●EP500 will turn on automatically from Power O status when either grid
charging and/or PV charging is applied to the unit.

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07. User Interface
7.1. Home Page
Tip: The LCD display is a resistive touchscreen. It is recommended when
operating the touchscreen that you press lightly with the edge o your
ngernail until it "beeps" when it registers a press. (NOTE: Touchscreen
sounds can be disabled in the Settings menu).
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. Homepage
. Settings
. Data
. Alarm
. PV Charging Information
. BMS Information
. Date/Time
. DC load Information
. DC ON/OFF
. AC ON/OFF
. AC load Information
. AC Charging Information
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7.2. Settings
●You can customize the working mode of EP500 and tweak the equipment’
s parameters such as language, voltage, frequency, current (UPS In-Grid
Mode), working type, date/time, etc.
●Click the Settings Button in the homepage to enter the setting interface.

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7.2.1. AC Output Voltage & Frequency
●Here are the list of standard output voltage and frequency in 5 regions or
countries. You may click on the screen to set the parameters as needed.
●NOTE: Please check the output voltage, frequency, and date/time
BEFORE using for the rst time. The EP500 100-120V AC version
cannot be set to 220-240V AC output and vice-versa.
Output frequency and voltage can only be tweaked when the AC is OFF
(tap the AC icon at main interface to turn o AC output if it`s ON).
●DC Input Source: PV for normal solar charging, OTHERS for D300S charging.
●JP Output: 100V/50Hz
●US Output: 120V/60Hz
●AU Output: 240V/50Hz
●EU/UK Output: 230V/50Hz
7.2.1. Language Setting & ECO Mode
Tap “English” or “Japanese” icon to set as the system language display of your
EP500.
ECO: Turn o the AC output port if the load on AC is less than 20W over 4
hours.

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7.2.3. Machine Type (for split phase setting, exclusive for 100-120V
Version)
“Single Phase” is set as the default machine type if you are operating a single
EP500. This is the only and correct setting if a single EP500 is being used.
Machine type is just used to set for Split Phase, “Split Phase” is only used for
connecting both *2 EP500 (exclusive for 100-120V Version) bonded 2 pairs
of EP500 to one power system to double the output power, voltage, so as to
capacity.
Please refer to Split Phase setting for detailed information.
7.2.4. Working Mode
Tips: EP500 will be set as the Standard UPS Mode.
There are altogether four working modes you can select in settings:
Standard UPS Mode: Default working mode(including Online and Oine mode).
PV Priority Mode: Recommended for areas in stable power supply.
Time Control Mode: Suitable for areas with peak and o-peak time-of-use rates
for money saving.
Customized Mode: Customized the parameters for a better user experience.
Detailed UPS Mode setting please check the chapter 10. UPS.

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7.2.5. Max. Grid Input Current
●Please check the specication of your grid, sockets, connections, wires,
etc. to determine the maximum allowable current that can be drawn by
the EP500. BLUETTI is not liable for any damages, injuries, or any other
legal responsibility incurred directly or indirectly from changes made to this
setting.
●Max. Grid Input Current: limit the Max. current of the tied grid, when the
current exceeds the preset value, EP500 will take in charge to be the power
source of the circuit.
Note: Only take eective when EP500 has been connected into grid.
The dafault Max. Grid Input Current: 15A.
●Safety Password of Max. Current:
159873
7.2.6. Date and time & Touch Sound & Backlight Brightness
●Tap each respective date and time setting in order to set the date and time
as applicable to your local time zone.
●Tap to Enable/Disable touch sounds.
●You may change the Backlight Brightness of the Touchscreen LCD by using
the slider on the screen.

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7.2.7. Bluetooth & Wi-Fi Connection
The Bluetooth and Wi-Fi connection can be turned ON or OFF by tapping the
ON and OFF icon for either function.
7.3. Data
In the Data section, you may view Product Info, Inverter & Charger Info, BMS
Maintenance, and Alarm/Fault History by selecting each respective button.