Bosch Benchmark Series User manual

SERVICE MANUAL
for
Benchmark Series
Induction Slide-in Ranges
HIIP054C, HIIP054U
This manual contains information that is necessary for
servicing the following Bosch induction slide-in ranges:
HIIP054C, HIIP054U
This manual is designed to be used by qualified service
personnel only. Due to the complexity and the risk of
high-voltage electrical shock, Bosch does not recommend
that customers service their own units.
This material is intended for the sole use of BSH
authorized persons and may contain confidential and
proprietary information. Any unauthorized review, use,
copying, disclosure, or distribution in any format is
prohibited.

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
Page 2 of 36
Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
TABLE OF CONTENTS
1Symbols Used In This Manual..................................................3
2Important Safety Information....................................................4
2.1 Safety before Servicing the Appliance..................................4
3General.......................................................................................6
3.1 Models .................................................................................6
3.2 Data Plate ............................................................................6
3.3 Technical Details..................................................................7
3.4 Warranty...............................................................................7
4Oven Operation .........................................................................8
4.1 Allowable Operating Range by Cooking Mode......................8
4.2 Heating Elements.................................................................8
4.2.1 Elements Used by Cooking Mode .................................8
4.2.2 Element Duty Cycles.....................................................9
4.2.3 Setting Temperature Offsets..........................................9
4.3 Cooling Fan........................................................................10
5Cooktop Operation..................................................................11
5.1 Element Ratings.................................................................11
5.2 Additional Information.........................................................11
6Warming Drawer Operation ....................................................12
7Service and Repair: Oven.......................................................13
7.1 Doors .................................................................................13
7.1.1 Addition of Flat Springs to Door Assembly...................13
7.1.2 Removing and Reinstalling the Door ...........................13
7.1.3 Replacing Hinges........................................................14
7.1.4 Replacing the 2-Pane Glass Pack...............................15
7.2 Door Latch/Motor Assembly ...............................................16
7.2.1 Replacing the Latch/Motor Assembly ..........................17
7.3 Oven High Temperature Cutout (HTC)...............................17
7.3.1 Resetting and Replacing the HTC...............................18
7.4 Control Panel......................................................................18
7.4.1 Replacing the Control Panel Assembly........................19
7.4.2 Replacing the Display Module.....................................19
7.5 Cavity Lights.......................................................................20
7.5.1 Replacing a Lamp .......................................................20
7.6 Convection Fan, Ring Element and Motor..........................20
7.6.1 Replacing the Convection Fan Blade ..........................21
7.6.2 Replacing the Ring Element........................................21
7.6.3 Replacing the Convection Fan Motor ..........................21
7.7 Broil Element......................................................................22
7.7.1 Replacing the Broil Element........................................22
7.8 Bake Element.....................................................................22
7.8.1 Replacing the Bake Element.......................................22
7.9 Temperature Sensor ..........................................................23
7.10 Control Module (Relay Board)............................................23
7.10.1 Replacing the Control Module .....................................23
7.11 Cooling Fan........................................................................24
7.11.1 Replacing the Cooling Fan..........................................24
7.12 Hinge Receivers.................................................................25
7.12.1 Replacing the Hinge Receivers ...................................25
8Service and Repair: Cooktop..................................................26
8.1 Replacing the Maintop........................................................26
8.2 Additional Information.........................................................26
9Service and Repair: warming drawer.....................................27
9.1 Removing the Drawer Assembly from Housing ..................27
9.2 Replacing the Drawer Assembly in Housing.......................27
9.3 Replacing the Element.......................................................27
9.4 Repairing a Drawer that Binds............................................28
10 Troubleshooting......................................................................29
10.1 Error Codes........................................................................29
10.2 Service Mode.....................................................................34
10.2.1 Accessing Service Mode.............................................34
10.2.2 Setting the Option Code..............................................34
10.2.3 Displaying Error Memory.............................................35
10.2.4 Testing Relays ............................................................35
10.2.5 Testing Front Panel.....................................................35
10.3 Wiring Diagrams and Schematics.......................................35
11 Additional References.............................................................36
11.1 QuickFinder........................................................................36
11.2 Technical Support ..............................................................36

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
1 SYMBOLS USED IN THIS MANUAL
WARNING – this symbol alerts you to dangers that may
result in bodily injury or death
CAUTION – this symbol alerts you to actions that may
result in damage to the product or property

NOTICE – this symbol alerts you to important information
and/or service tips.
VIDEO – related service video available for viewing on
QuickFinder
!
!

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
2 IMPORTANT SAFETY INFORMATION
Before starting to service an appliance, familiarize yourself with all
safety information and precautions included in this manual.
When repairing the cooktop on the range, also review all safety
information included in the Repair Instructions for the induction
cooktop.
2.1 Safety before Servicing the Appliance
WARNING
Electrical hazards…
Before servicing the appliance, remove electrical power by
either disconnecting the power cord from the wall receptacle
or by putting the circuit breaker in the OFF position.
If tests must be conducted while the appliance is live, always
use a residual-current-operated circuit breaker. The
protective conductor connection must not exceed the
recommended values.
When repairs are complete, perform a function test in
accordance with the appropriate regulations.
Do not, under any circumstances, cut or remove the separate
ground wire or the third (ground) prong from the power cord
plug.
Improper grounding or reverse polarization will cause
malfunction, which can damage the appliance and create an
electrical shock hazard. Make sure the circuit is properly
grounded and polarized in accordance with applicable local
codes and ordinances. Receptacle replacement shall be in
accordance with the National Electric Code.
!
WARNING
Before disassembly, removal, or installation of any
component…
Turn off all burners and electrical power by removing the
power cord from the electrical outlet or putting the circuit
breaker in the OFF position.
Be sure the entire appliance has cooled to a safe
temperature.
Wear protective gear: gloves, long sleeves, safety glasses.
!
WARNING
Use of replacement parts…
Use only authorized replacement parts for this appliance. Use of
unauthorized substitutions may cause non-compliance with safety
standards set for home appliances, will void the warranty, and may
create safety hazards resulting in damage, bodily injury or death.
!
WARNING
Hot surfaces…
To avoid burns and injury, do not handle components and surfaces
that are hot, such as the cooktop burner assemblies, maintop, gas
burners, electric elements, hot surface igniters, heat deflector, interior
oven surfaces or the exterior area immediately surrounding the door.
!

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
WARNING
Sharp components…
This appliance has sheet metal parts and components which may
have sharp edges. Avoid injury by handling parts with care and using
adequate protective measures, such as wearing gloves.
!
WARNING
Clean-up hazards…
Do not allow any cleaning or polishing solutions/compounds,
disinfectants, or bleaches to remain in contact with the stainless steel
surfaces for long periods, or after clean-up. These may contain
chemicals or materials which could release harmful inhalants and
may cause damage to the appliance. After cleaning or polishing,
always rinse the cleaning/polishing materials with clear water and
wipe dry with a clean, soft, non-abrasive cloth.
!
WARNING
What to do if you smell gas…
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone or cell phone in the building.
Immediately call the gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire
department.
!
WARNING
Fire / Explosion hazards…
Do not store or use flammable vapors, liquids or combustible
materials in the vicinity of the appliance.
Do not use water on grease fires. Turn appliance off and
smother the fire with baking soda or use a dry chemical or
foam-type extinguisher.
!
WARNING
Prior to returning appliance to service, confirm that…
All electrical connections are correct and secure
All safety grounds (internal and external) are correctly and
securely connected
All panels and components are properly and securely
reassembled
!

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 2Location of data plate
Figure 1Model number nomenclature
H IIP05 4U
FUEL
HD = dual-fuel
HG = gas
HE = electric
HI = induction
T
YPE
I = slide-in
S
ERIES
8 = 800
P =Benchmark
W
IDTH
0=30”
C
OLOR
5 = SS
V
ARIANT
4 = 2014 launch
COUNTRY
U = US
C = Canada
UC = US & Canada
3 GENERAL
The US (HIIP054U) and Canadian (HIIP054C) stainless induction
ranges are full-depth models, designed to replace either a free-
standing or slide-in range in a flush installation. The Benchmark series
models have a glass ceramic cooking surface and 4 induction
elements. The ovens feature European convection and there is a
400W warming drawer with push-to-open (PTO) slides as well.
The ranges feature VFD red and white displays with touch controls for
operation of the electric oven and touch controls on the surface of the
cooktop to control the induction elements. The doors are
QuietClose™ for smooth and quiet operation.
The door skin and warming drawer front are made of grade 430
brushed stainless steel, which is magnetic.
3.1 Models
The model number structure for the 2014 slide-in ranges appears
below.
3.2 Data Plate
The data plate reflecting model number and FD number is located on
the inside of the warming drawer front, as shown in Figure 2; open the
drawer to view.
The first 4 positions of the FD number reflect the year/month the
product was built. FD numbers that begin with 94 were built in 2014;
95 = 2015; 96 = 2016, etc. An FD of 9404 indicates the range was
built in April 2014.
NOTICE
Be prepared to provide the complete Model Number (including the
number after the “/”) and FD number printed on the data tag of the
unit when contacting Bosch Customer Support or Technical Support
for assistance.

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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3.3 Technical Details
Wattage 240V
13,800W
Wattage 208V
11,400W
Volts
120/208VAC or 120/240VAC; 60Hz
Circuit
40A or 50A (check local code)
*Power Cord
4-prong, 50A, 55”/142cm long
*
Power cord factory installed on Canadian ranges only. For US models, use
power cord set marked “For Use with Ranges” with 120/240V 40 amp minimum
rating.
3.4 Warranty
The product is warranted to be free from defects in materials and
workmanship for a period of 365 days from date of purchase.
Bosch will have no responsibility or liability for repairs or work
performed by a non-authorized servicer.
Find the complete Statement of Limited Product Warranty in the
product’s Use and Care Manual.
Table 1Electrical specifications

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
4 OVEN OPERATION
This section includes basic information about how the Benchmark
Series slide-in range ovens operate.
4.1 Allowable Operating Range by Cooking Mode
Table 2 reflects the minimum and maximum temperatures by cooking
mode.
Cooking Mode
Min
Max
Default
Bake 100°F 550°F 350°F
Broil Low
450°F
High
550°F
High
Roast 100°F 550°F 325°F
Warm
140°F
225°F
170°F
Sabbath 100°F 425°F N/A
Self-Cleaning 2
hours
4 hours 3 hours
Proof 85°F 125°F 100°F
Convection Bake
100°F
550°F
325°F
Convection Broil Low
450°F
High
550°F High
Convection Roast
100°F
550°F
325°F
Pizza 100°F 550°F 400°F
Convection
Multi-Rack
100°F 550°F 325°F
4.2 Heating Elements
All ovens include an 8-pass 3800W broil element, 4-pass 2400W bake
element and 2000W ring element. The warming drawer has a 400W
element.
When the oven door is opened, all heating elements and the
convection fan will pause. When the door is closed, cycling will
continue.
4.2.1 Elements Used by Cooking Mode
The table below reflects the elements which are used for each
cooking mode.
Cooking Mode Elements Used Description
Bake
Broil, Bake
Upper and lower elements cycle to
maintain oven temperature
Broil
Broil
Intense heat is radiated from the upper
element
Roast
Broil, Bake
Upper and lower elements cycle to
maintain oven temperature; more intense
heat from the upper element is used than
the lower.
Warm
Broil, Bake
Upper and lower elements cycle to
maintain a low oven temperature
Proof
Bake
Lower element is used to maintain a low
temperature
Self-clean
Broil, Bake
Upper and lower elements cycle to
maintain oven temperature; more intense
heat from the upper element is used than
the lower.
Convection Bake
Broil, Bake,
Conv Fan
Upper and lower elements cycle to
maintain oven temperature, and the heat
is circulated by the convection fan
Convection Broil
Broil, Conv Fan
Intense heat is radiated from the upper
element and the convection fan circulates
the air
Table 2Allowable temperature range by cooking mode

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Table 5Element duty cycles during Fast Preheat
Cooking Mode Elements Used Description
Convection Roast
Broil, Bake,
Conv Fan
Upper and lower elements cycle to
maintain oven temperature and air is
circulated by the convection fan; more
intense heat from the upper element is
used than the lower.
Convection
Multi-rack
Conv Element,
Conv Fan
Heat is generated by the convection ring
element and circulated by the convection
fan.
Pizza
Broil, Bake,
Conv Fan
Upper and lower elements cycle to
maintain oven temperature, and the heat
is circulated by the convection fan
4.2.2 Element Duty Cycles
The Preheat, Fast Preheat and Regulate tables that follow reflect the
element cycling times for the oven cavities in induction ranges. A two-
point control is used for all cooking modes.
4.2.3 Setting Temperature Offsets
In some cases, it may be necessary to adjust the oven temperature if
the customer reports that food is consistently under- or over-cooked,
even though the oven is operating normally. Temperature Offsets can
Table 3Active elements by cooking mode
Table 4Element duty cycles during Preheat
Table 6Element duty cycles during Regulate

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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be entered by the customer from the Customer Settings menu to raise
or lower the cavity temperature during operation in modes other than
Broil, Convection Broil, Warm, Pizza or Self-clean.
The allowable Offset range is from 0°F to 35°F, positive or negative.
1. Press Settings to access the Customer Settings menu (from
stand-by mode only)
2. Press 9for Temperature Offset.
3. Press Enter to edit the current setting.
4. Press (-) or (+) then enter the offset value using the numeric
keys - always enter the value as 2 digits (i.e, 05).
The new value is saved when the display changes from edit
mode back to display mode.
5. Press Clear On/Off to exit the Settings menu.
Example: A +25° offset will result in a cavity temperature of 350°
when the cooking temperature is set to 325° for any of the cooking
modes affected by the Offset. Similarly, a -25° offset will result in a
cavity temperature of 300° when the cooking temperature is set to
325°.
The adjusted temperature cannot be less than the minimum allowable
temperature for the cooking mode, nor higher than the maximum for
the cooking mode. See Allowable Operating Range by Cooking Mode
section.
4.3 Cooling Fan
The cooling fan is used to maintain allowable temperatures on internal
components and customer-accessible surfaces.
The cooling fan turns on low speed immediately at the start of a
cooking mode. The fan will continue to run for 15 minutes after the
mode has been cancelled.
During Self-clean, the fan turns on high speed immediately at the start
of the cycle and will continue running for 15 minutes after the door
unlocks (@255°C/491°F).

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 3Ratings for cooktop elements
5 COOKTOP OPERATION
The cooktop includes four induction elements as shown in Figure 3.
Each is SpeedBoost-capable, which can be used to heat large
amounts of water faster than by using heat level O.
When a burner is turned on, power flows to the coils of the induction
element. As the current runs through the coils, a fluctuating magnetic
field is created. When a ferromagnetic pan is placed on the burner,
the iron molecules in the pan move from north to south and vice-
versa, causing friction, which generates heat. The heat is transferred
from the pan to its contents, but the cooktop itself will not get hot.
For safety reasons, surface elements are disabled during Self-clean.
The elements will become operable again after the cycle has
completed and the oven has cooled.
5.1 Element Ratings
The cooktop element ratings are illustrated in Figure 3.
5.2 Additional Information
For additional information about the operation of the induction
cooktop, please refer to the cooktop Repair Instructions (and videos)
that are linked to HIIP054C and HIIP054U in QuickFinder.

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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6 WARMING DRAWER OPERATION
The 120VAC warming drawer temperature is regulated using a basic
2-point control algorithm. When set, the element is on 100% until the
cavity temperature reaches 34°F / 1°C above set point. The element
is then turned off until cavity temperature is 34°F / 1°C below set
point.
There are three temperature settings: LOW (115°F / 46°C), MED
(127°F / 53°C), and HIGH (144°F / 62°C). When the Warming Drawer
key is pressed, MED (default temperature) will be displayed. To
accept this setting, the Enter key may be pressed, or alternatively, the
Warming Drawer key may be pressed again to cycle through the
temperature settings.
The warming drawer requires two key inputs to start heating. If the
Warming Drawer key is pressed (one key), and is not followed within
five seconds by either an Enter key press or subsequent Warming
Drawer key press to change the temperature setting, the display will
clear and the drawer will not start heating.
Pressing the Warming Drawer keywhile it is operating immediately
deactivates the mode.
The element is 120V 400W.

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Figure 4Opening the hinge lever
7 SERVICE AND REPAIR: OVEN
7.1 Doors
The serviceable parts of the QuietClose™door include the handle,
endcaps, outer door glass/skin (service assembly), hinges (service kit
with one dampen hinge and one spring hinge), middle glass, 2-pane
glass pack, porcelain-coated door liner, and the various fasteners.
7.1.1 Addition of Flat Springs to Door Assembly
Ranges with an FD 9502 and later include a flat spring on each side of the
inner door, between the middle glass bracket and the inner door frame. The
pressure of the flat springs against the brackets prevents the glass from
moving and rattling.
To resolve a report of rattling sounds in the door of a range with an FD prior
to 9502, order Flat Spring Service Kit 00635045. Instructions are included in
the kit, and can also be found in QuickFinder, linked to part number
00635045.
7.1.2 Removing and Reinstalling the Door
To remove the door…
1. Open door completely.
2. Flip right and left hinge levers back to open, as shown below;
be sure the levers are in the fully open position. (The RH and
LH hinges differ slightly, but operate in the same manner.)
CAUTION
Avoid injury when removing and replacing oven doors.
Be sure range is cool enough for handling.
Position hinges properly (see Figure 4).
Grasp door only by sides, not by the handle.
Do not force door open or closed.
Handle with care–the door weighs approximately 40 lb.
 NOTICE
IMPORTANT INFORMATION: REASSEMBLING DOOR AFTER SERVICING
Be sure insulation is tucked in close to the glass pack. Insulation
should not block the hinge foot openings or be visible through the
openings in the door liner after reassembly.
To avoid stripping the door liner screws or chipping the porcelain,
set a low torque setting when using a drill/driver.
When reinserting the screws which secure the door liner to the
rest of the door assembly, apply pressure to the liner to
compress the insulation inside the door while inserting the center
screw in the bottom edge of the liner first. Continue pressing on
the liner while reinserting the remaining bottom screws. Lastly,
reinsert the (4) screws/o-rings into the face of the door liner.
CAUTION
Turn off the electrical power circuit to the range at the main
junction box before servicing this unit.
For those checks requiring the use of electrical power, exercise
extreme care.
Sheet metal parts often have sharp edges. Avoid injury by
handling these parts with care.

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 5Position the hinge in the hinge slot
Figure 6Closing hinge lever
3. Partially close the oven door until it is open about 7” and
catches on the hinge-stop levers.
4. Using both hands, lift door upward and outward to disengage
the hinges from the hinge receiver slots.
5. Set the door aside on a protected flat surface.
To reinstall the door…
1. Hold the door firmly in both hands and position the hinges in
the hinge receivers, so that the slot in the base of the hinge (A)
engages with the hinge receiver (B).
2. Tilt the door inward and slide the hinges into place; the hinges
should catch and the door should remain in place.
3. Open door fully to expose the hinge levers and hinge receiver
slots.
4. Flip the right and left hinge levers forward until they are fully
closed.
5. Open and close the door carefully to confirm that the door is
installed correctly and securely, and does not appear to be
askew when closed.
7.1.3 Replacing Hinges
The doors on Bosch Benchmark series slide-in ranges are
QuietClose™ and operate using one dampen hinge and one spring
hinge. The hinges are offered in service kits which include both the
RH and LH hinges; always replace hinges in pairs.
To access the hinges…
1. Remove the door as described in the Removing and
Reinstalling the Door section.
2. With the porcelain-coated door liner up, remove the two
screws on each side of the door liner.
3. Remove the screws along the bottom of the door assembly.
NOTICE
It may be necessary to use a tool, such as a screwdriver, to gently
pry the upper part of the lever away from the housing. Take care to
avoid scratching the porcelain.
NOTICE
The dampen hinge has a cylinder inside which holds oil that acts as
the dampening fluid and causes the soft-close effect. The oil must be
in the bottom of the cylinder. If the door does not close softly, allow
the hinge time to recover in the vertical position (door closed) for 15-
30 minutes, then re-test door operation. See bulletin packed with
hinge kits for more information.

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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 9Location of screws securing hinges to inner support frame assembly
Figure 7 Removing door liner screws
Figure 10 Removing door liner screws
4. Lift the liner away from the rest of the door assembly and set
aside.
5. Remove the screws at the top left and top right, which secure
the handle to the door assembly.
6. Carefully lift the inner support frame with glass pack and
hinges away from the outer door glass/skin assembly and lay
flat on the work surface.
7. Lift the two pieces of insulation off the inner support frame
assembly and set aside.
8. Remove the screws on the upper right and lower left which
secure the hinges to the inner support frame.
9. Lift the inner support frame upwards to access the hinges.
10. Install new right and left hinges and reassemble the door.
11. Test operation of the door by fully opening and closing it
several times.
7.1.4 Replacing the 2-Pane Glass Pack
To access the glass pack…
1. Remove the door as described in the Removing and
Reinstalling the Door section.
2. With the porcelain-coated door liner up, remove the two
screws on each side of the door liner.
3. Remove the screws along the bottom of the door assembly.
Figure 8Removing inner support frame assembly
CAUTION
Wear protective gloves when disassembling the door. When replacing the
glass pack due to broken glass, exercise extra care to avoid injury from
broken glass.

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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4. Lift the liner away from the rest of the door assembly and set
aside.
5. Remove the screws at the top left and top right which secure
the handle to the door assembly.
6. Carefully lift the inner support frame with glass pack and
hinges away from the outer door glass/skin assembly and lay
flat on the work surface.
7. Lift the two pieces of insulation off the inner support frame
assembly and set aside.
8. Remove the screws securing the right and left side door
shields and set shields aside.
9. Carefully lift the glass pack out of the inner support frame.
10. After removing and discarding all remnants of broken glass,
install the new glass pack assembly and reassemble the door.
11. Test operation of the door by fully opening and closing it
several times.
7.2 Door Latch/Motor Assembly
The motorized door latch (MDL) mechanism (120VAC 60Hz 4.3W)
has 2 switches - the door switch and the lock/unlock switch. The latch
will automatically lock when mode and temperature selectors are set
to Self Clean, and unlock when the oven cools to ~490°F (255°C). The
latch and motor are serviced as an assembly.
If the latch becomes stuck in the locked position, turning the unit off
and back on will open the latch if the cavity temperature <491°F. If
latch is stuck in a partially locked position, turn the mode and
temperature selectors to Self Clean, then turn them to Off.
If these measures fail, run a thin wire or wire coat hanger in between
the door and the front face of the range. Figure 14 shows where to
position the wire between the latch hook (1) and the plunger (2). Slide
the wire to the left, pushing the latch hook left and releasing the latch.
Figure 11 Removing inner support frame assembly
Figure 12 Removing 2-pane glass pack
1
2
3
1 Door side shield
2 Inner support frame
3 Two-pane glass pack
Figure 13 Oven door latch

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
Figure 16 Door latch/motor assembly and rear support bracket
Figure 15 Front latch plate; remove/replace screws in order shown
There is a Door Lock Relay Test available in Service mode. See the
Service Mode section for details.
7.2.1 Replacing the Latch/Motor Assembly
1. Remove power to the range.
2. Remove the inner screws securing the latch to the latch plate,
then remove the outer screws securing the latch plate to the
range.
3. Hold the latch hook and slide the latch assembly a little to the
left to disengage it from the small support bracket that sits
directly behind it, then pull the latch forward.
4. Disconnect the wires.
5. Install the new latch/motor assembly, reconnecting the wires
and engaging the latch correctly with the latch support bracket.
6. Position the latch plate with the curved corners at the bottom,
and reinsert screws.
7. Restore power and test operation.
7.3 Oven High Temperature Cutout (HTC)
The resettable HTC is a normally closed 12VDC thermal switch that is
used to detect over-temperature conditions within the oven. It has a
connector that will interrupt the double line break (DLB) relay coil
voltage supply if the temperature reaches 185°C/365°F. When the
HTC switch opens, it breaks the line to the double line break (DLB)
relays, cutting off power to the elements.
With the latch plate removed, the HTC and the bracket it’s mounted
on are visible to the left of the door latch/motor assembly. The photo
below shows the HTC and bracket.
Figure 14 Latch in locked position
1
2

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 17 HTC and mounting bracket
Figure 18 Control panel service assembly
7.3.1 Resetting and Replacing the HTC
Always troubleshoot a tripped HTC to determine the underlying cause
of the interruption.
To reset the HTC…
1. Remove power to the range.
2. Insert a flat blade screwdriver through one of the vent slots,
and depress the red reset button.
3. Restore power and test operation.
To remove the HTC from the front, a right-angled screwdriver will be
needed….
1. Remove power to the range.
2. First remove the latch plate and remove or slide the
latch/motor assembly aside as described in the Replacing the
Latch/Motor Assembly section.
3. Using a right-angled screwdriver, remove the two screws
securing the HTC to its mounting bracket.
4. Disconnect the wires and remove the HTC.
5. Install the new HTC.
6. Reinstall or reposition the latch motor assembly.
7. Reinstall all parts, reconnecting wires, as necessary (refer to
the Service Guide (wire diagram) attached to the rear vented
housing panel for reference.
8. Restore power and test operation.
7.4 Control Panel
The control panel service assembly includes…
Stainless front panel with gasket along inside bottom edge
Touch panel assembly: white LED touch panel assembly with
touch control module (TCM)
The TCM is an electronic module which monitors, qualifies, and
transmits the inputs from the touch panel to the control module. After
start-up, the control module polls the TCM every 100ms to determine
NOTICE
The HTC switch should only be reset once or twice before replacing.
The switch weakens each time it trips, so it will become easier and
easier for the switch to trip during high-temperature cycles (i.e., Self-
clean) if it has weakened over time.

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
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Figure 21 Display board secured to carrier with the carrier’s 4 metal tabs
Figure 19 Location of screws on control panel service assembly
which, if any, keys are activated. The response to a each key press is
controlled by the control module.
The complete control panel assembly is offered as the service
replacement for the skin, touch panel, and/or TCM. These
components are not available separately.
Also attached to the front panel assembly are the display board and
its sheet metal carrier. These parts are not actually included with the
front panel service assembly; the display must be ordered separately.
A Front Panel Test is available in Service mode. See the Service
Mode section for details.
7.4.1 Replacing the Control Panel Assembly
1. Remove power to the range.
2. Open oven door and remove three screws on the underside of
the control panel assembly – one on the right and one on the
left, and one screw from each side.
3. Grasping the panel on both sides, carefully pull it forward; the
user interface harness connected to the TCM and to the
display will limit how far away the control panel assembly can
be moved initially.
4. Disconnect the wires attached to the switches, the hot surface
indicator and the touch panel.
5. Remove knobs, grommets and switches.
6. Remove the four screws securing the sheet metal carrier to
the control panel assembly and set the carrier and display
board aside.
7. Install the carrier and display board to the new control panel
service assembly using the four screws removed in step 5.
8. Re-connect the user interface harness and switch wires, then
install the new control panel assembly.
9. Install the grommets and knobs.
10. Restore power and test operation.
7.4.2 Replacing the Display Module
The display module is secured to the sheet metal carrier with four
metal tabs.
Figure 20 Location of screws on sheet metal carrier

58300000187895 ARA EN A MAY 2015 Service Manual for Bosch Benchmark Series Induction Slide-in Ranges
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Copyright by BSH Home Appliances Corporation 1901 Main St ▪Suite 600 ▪Irvine, CA 92614 800 944-2904
This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
Figure 22 Removing the glass lens
1. Remove the control panel as described in Replacing the
Control Panel Assembly section.
2. Using pliers, straighten each of the metal tabs securing the
board so that they align with the slots in the display board,
then lift the board off the carrier tabs.
3. Position the new display board so that the slots in the board
align with the four metal tabs, and firmly push the board
downward until it is securely in place.
4. Slightly twist each of the four metal tabs to secure the board to
the carrier.
5. Reassemble the control panel and re-attach all wires.
6. Reattach the control panel to the range.
7. Restore power and test operation.
7.5 Cavity Lights
Each oven cavity uses two incandescent 40W appliance bulb with a
standard Edison base (E26). Replacement bulbs may be purchased
locally if not available from Bosch.
The cavity lights can be turned on in two ways: by pressing Oven Light
or opening the oven door. If Oven Light had not been pressed to turn
light on prior to opening the oven door, the light(s) will turn off when
the door is closed. If Oven Light had been pressed to turn light on prior
to opening the oven door, the lights will remain on after the door is
closed. In other words, the Oven Light switch overrides the door.
7.5.1 Replacing a Lamp
1. Unscrew glass lens cover by turning it counter-clockwise.
2. Unscrew the appliance bulb by turning it counter-clockwise.
3. Insert the new bulb.
4. Replace the glass cover.
5. Restore power to the unit and test the operation of the light.
7.6 Convection Fan, Ring Element and Motor
All Benchmark series slide-in ranges have a Euro-convection cavity
with a fan and ring element on the rear cavity wall.
Depending on the cooking mode selected, the fan may be used, with
or without the ring element, to circulate heat evenly throughout the
cavity. The 240V 2000W ring element, however, will never run without
the fan.
The fan blade is easily accessed on the rear wall of the oven cavity
behind the convection baffle. It is likely that the wires to the ring
NOTICE
Sometimes, after running a self-clean cycle at high heat, it may become
difficult to remove the glass lens. If it cannot be done by hand, an
adjustable strap-wrench may be used.
CAUTION
Turn off power to the range at the fuse or breaker box: light
socket is live with door open.
Be sure oven and lights are cool to the touch.
Handle glass lenses and glass bulbs carefully.