Bosch VG4 Series User manual

AutoDome Modular Camera System
VG4 Series Firmware Update Manual
en Firmware Update Manual

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Bosch Security Systems, Inc. Firmware Update Manual F01U076008 | 3.0 | 2007.10
Table of Contents
1 VG4 Firmware Update via a TCP/IP Network 1
1.1 Upgrading the IP AutoDome 1
1.1.1 Minimum Requirements 1
1.1.2 Navigate to the Firmware Update Page 2
1.1.3 Upload the Firmware Files 3
1.1.4 Order of File Upload 3
1.1.5 Selecting the Files 4
2 VG4 Firmware Updates via the CTFID 7
2.1 Hardware Connections 7
2.1.1 Bilinx Connections 8
2.1.2 Serial Connections 8
2.2.1 Launching with a Bilinx Connection 9
2.2.2 Launching with a Serial Connection 9
2.3 Update the VG4 AutoDome Firmware 10
2.3.1 Minimum Requirements 11
2.3.2 Order of File Upload 11
2.3.3 Updating the Firmware 11
3 Troubleshooting 17
3.1 Pre-production Firmware Versions (All Models) 17
3.2 VG4 AutoDome with an IP Communications Module 17
3.2.1 Web Browser Issues 17
3.2.2 IP Firmware Update Error 18
3.2.3 IP Firmware Upgrade Fails 18
3.3 Upgrading Firmware with the CTFID 18
3.3.1 CTFID does not Connect 18
3.3.2 BILINX 19
3.3.3 Serial (RS232 or RS485) 19
3.3.4 Firmware Upgrade via CTFID Fails 19
3.4 Auto Tracker Does not Activate with ON 78 ENTER 19

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1 VG4 Firmware Update via a TCP/IP Network
The IP AutoDome® incorporates a network video server in the IP module. The primary function
of the server is to encode video and control data for transmission over a TCP/IP network. The
IP AutoDome also allows an operator to update the AutoDome firmware via the TCP/IP
network. This chapter applies to a VG4 100, 200, 300, or 500i Series AutoDome with an IP
Communications Module.
Refer to the AutoDome Modular Camera System Installation Manual, the 100 Series User’s Manual
and the 200, 300, 500i Series User’s Manual for specific instructions on configuring the IP
AutoDome camera.
The VG4 service pack is available on the Bosch Security Systems Web site or on a CD. To
download the service pack from the Web, navigate to www.boschsecurity.us, click the CCTV
link, then click Software under the Download Library heading.
1.1 Upgrading the IP AutoDome
You can update the firmware for the CPU of an IP AutoDome either over a TCP/IP network or
by using the Configuration Tool for Imaging Devices (CTFID) and a Bi-com connection. You can
only update the firmware for the IP Communications module via the TCP/IP network.
1.1.1 Minimum Requirements
The table below summarizes the information for the first full production versions of the VG4
AutoDome firmware.
If the AutoDome receiving an upgrade contains firmware older than the files above, then the
AutoDome is considered a pre-production model. Service packs may not properly update a
pre-production model. If you do need to update a pre-production model, follow the special
instructions in Section 3.1 Pre-production Firmware Versions (All Models), page 17.
!
CAUTION! If a service pack contains an upgrade to the IP firmware file (Vip_x_app1.fw), you
must upgrade the IP firmware before you perform any other firmware update
(SCBootApp.g4i or SCMain.g4i).
Component First Released Version Release Date
SCBootApp.g4i 01.00.00.01 November 2006
SCMain.g4i 01.00.00.02 November 2006
VCA_App.g4i 01.04.00.02 April 2007
VCA_boot.g4i 00.06.00.00 April 2007
vip_x_app1.fw 2.00.00.58 November 2006

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1.1.2 Navigate to the Firmware Update Page
1. Launch Internet Explorer and type the IP address for the AutoDome in the Address bar
and click Go.
Internet Explorer opens the Livepage view for the IP AutoDome.
2. Click the Settings link, located at the top of the page.
Figure 1.1 Livepage Screen
3. Click the Service Settings link in the left pane.
Figure 1.2 Settings Main Screen

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4. Click the Maintenance link.
Figure 1.3 Service Settings Options
1.1.3 Upload the Firmware Files
A service pack update usually contains more than one file, and the system determines which
files your AutoDome requires.
The update process automatically selects a service pack file only if its version is greater than
the version of the file installed on the AutoDome. You can choose the service pack files that
the process installs or skips, but if you choose to skip a file that is a later version, you receive
a warning that skipping a particular file may cause system instability.
The VG4 service pack is available on the Bosch Security Systems Web site or on a CD. To
download the service pack from the Web, navigate to www.boschsecurity.us, click the CCTV
link, then click Software under the Download Library heading.
1.1.4 Order of File Upload
Certain files in the service pack must be uploaded before other files. Before you begin an
upgrade, note the current versions of the firmware for your AutoDome and read the following
descriptions:
–VIPX: You must upload the IP firmware file (vip_x_App1.fw) first if the service pack
contains an upgrade to the current IP firmware file.
–SC Boot: You must upload the SC Boot file only if the version contained in the service
pack is greater than the installed version. If you do update this file, you must upload the
SC Boot file first then upload the the SC Main file separately. The SC Boot upload
process erases the resident SC Main component, which completely disables the VG4
AutoDome. When you upload the SC Boot both the IP Web Server and the CTFID display
instructional messages notifying the installer they should reinstall SC Main.
–SC Main: If the service pack contains only the the SC Main file, then you can upload this
file without a corresponding upload of the SC Boot file. If the service pack also contains
an SC Boot file upgrade, there may be incompatibility issues if the SC Boot is not not
upgraded with the SC Main file.
!
CAUTION! If a service pack contains an upgrade to the IP firmware file (Vip_x_app1.fw), you
must upgrade the IP firmware before you perform any other firmware update
(SCBootApp.g4i or SCMain.g4i).

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1.1.5 Selecting the Files
To upload the firmware, use the following procedure:
1. Click the Search button next to the Firmware Upload field; then browse to the directory
that contains the camera or the IP firmware file.
2. Select the appropriate update file from the table below and click Open. If a service pack
contains the Vip_x_app1.fw file, you must upload this file first before you upload any
other file.
Figure 1.4 Choose Directory
i
NOTICE! The boot files are stored in a separate directory. Check for and install these files
first.
File Name AutoDome Series/Module Function
SCBootApp.g4i 200, 300, 500i Updates the system controller boot
firmware.
SCMain.g4i 200, 300, 500i Updates the system controller firmware.
FPGA_SC.g4i 200, 300 Updates the FPGA chip.
FPGA_VCA.g4i 500i Updates the FPGA chip.
VCA_boot.g4i 500i Updates PTZ camera Video Content
Analysis firmware. Install this file in
addition to the SC_Boot.g4i file.
VCA_app.g4i 500i Updates PTZ camera Video Content
Analysis firmware. Install this file in
addition to the SC_Main.g4i file.
Vip_x_app1.fw IP Communications Module Updates the IP Comms module firmware.
*.img 100 Series Fixed Camera Updates fixed camera firmware.
!
CAUTION! If a service pack contains an IP upgrade file (Vip_x_app1.fw), you must upgrade
the IP firmware before you perform any other firmware update (SCBootApp.g4i or
SCMain.g4i).

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3. Click Upload. The browser displays a warning message.
Figure 1.5 Confirm Firmware Upload
4. Click OK to continue with the upload or click Cancel to end the upload process. The
system opens the Gen4 Firmware Upload dialog box. The Update process automatically
installs the checked filenames.
Figure 1.6 Select Firmware Components
A highlighted filename indicates that the service pack directory contains that file. Boot
files, however, are stored in a separate directory. If the boot files are not stored in the
selected directory, the CTFID does not highlight the boot files even though they are
included in the overall service pack. In the parenthesis to the right of a filename, the
dialog box displays the version of the file currently installed in an AutoDome and the
version contained in the service pack separated by one of the following symbols:
5. Click the Upload Firmware button to load the files. The page displays a progress bar.
i
NOTICE! Updating the firmware erases all device settings. To save these settings, use the
CTFID software to download the current device settings and then upload this file after the
completion of the firmware update.
Symbol Description
=The file currently installed is the same version as the file in the service pack
<The file currently installed is an earlier version than the file in the service pack.
The Update process automatically selects this file.
>The file currently installed is a later version than the file in the service pack. If
you choose to install this file, you receive a warning that the installation of this
file may cause system instability.
!
CAUTION! Installing a file with a lower version number or skipping the installation of a file
with a greater version number may cause instability within the system.

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Figure 1.7 Firmware Update Progress Bar
6. Once the progress bar reaches 100% the system opens the reset page. Allow the reset
page to complete its action. Do not perform any action, click any object in, nor minimize
the Internet Explorer browser window during the reset.
Figure 1.8 System Reset
7. Once the reset is complete, the following occurs depending on the firmware upgrade:
– If upgrading just the IP Communications module firmware, the upgrade is complete.
– If upgrading the AutoDome CPU firmware, after the AutoDome reinitializes and
displays the splash screen, the firmware update is complete.
!
CAUTION! Do not perform any action, click any object in, nor minimize the Internet Explorer
browser window that is uploading the service pack files.

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2 VG4 Firmware Updates via the CTFID
This chapter details the procedure to update the firmware files for a VG4 100, 200, 300, or a
500i Series AutoDome® using the Configuration Tool for Imaging Devices (CTFID). The CTFID
connects a computer to an AutoDome using a BNC to USB (Bilinx) connection or via a serial
(RS232/RS485) connection.
Bilinx is a communication format that allows you to update the firmware for a VG4 Series over
the video cable (coaxial or passive UTP). For a Bilinx connection, the CTFID is connected to an
AutoDome using a BNC to USB converter (Bosch part VP-USB). For a serial connection, the
AutoDome is connected to a computer through the DB9 Com port.
The version of the CTFID software must be version 3.03 or higher to interface with an
AutoDome. (Visit www.boschsecurity.com for the latest version of the CTFID software). For
further references and details, refer to the CTFID online help or User’s Manual and to the
AutoDome Modular Camera System Installation Manual.
The VG4 service pack is available on the Bosch Security Systems Web site or on a CD. To
download the service pack from the Web, navigate to www.boschsecurity.us, click the CCTV
link, then click Software under the Download Library heading.
2.1 Hardware Connections
This section provides a brief description of the devices necessary to connect a PC with the
CTFID software installed to a VG4 AutoDome. Refer to the AutoDome Modular Camera System
Installation Manual and the CTFID User’s Manual for detailed connection information.
i
NOTICE! This upgrade method cannot be used with an AutoDome that has an IP
Communications Module installed.
!
CAUTION! If a service pack contains an upgrade to the IP firmware file (Vip_x_app1.fw), you
must upgrade the IP firmware before you perform any other firmware update
(SCBootApp.g4i or SCMain.g4i).

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2.1.1 Bilinx Connections
To create a Bilinx interface between a PC and a VG4 AutoDome you must have a Bosch VP-USB
connector. The connector has a USB connector on one end and a female BNC on the other
end. Figure 2.1 illustrates the interface connections:
Figure 2.1 PC to VG4 AutoDome Connections
Plug the USB end of the VP-USB into a USB port on the PC (the Windows Operating System
configures the PC to recognize the VP-USB). Next, connect the female BNC end of the VP-USB
to a male BNC connector that transmits data.
2.1.2 Serial Connections
The CTFID can communicate with a VG4 AutoDome via an RS232 or an RS485 serial cable
connected to a PC with a DB9 connection.
2.2 Launching the CTFID Software
You must install the CTFID software on the computer from which you will configure a camera.
To install the CTFID software, refer to the CTFID User’s Manual for instructions.
The method in which the CTFID software responds depends on the type of connection (Bilinx
or serial) it detects. The CTFID initially checks for a Bilinx connection through a USB port. If
the CTFID does not detect a Bilinx connection, the software prompts you to identify the type
of serial connection.
Reference Description Reference Description
1 Typical AutoDome 4 VP-USB Connector
2 PC Running CTFID Software 5 Female BNC
3 USB Port 6 T-connector or monitor






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2.2.1 Launching with a Bilinx Connection
1. Double-click the CTFID icon on the Windows Desktop. The CTFID software automatically
checks for the Bilinx signal from the VG4 AutoDome. Once connected, the CTFID displays
the Main Screen:
Figure 2.2 CTFID Main Screen
2. Proceed to Section 2.3 Update the VG4 AutoDome Firmware, page 10.
2.2.2 Launching with a Serial Connection
1. Double-click the CTFID icon on the Windows Desktop.
2. Click Cancel to select an alternate interface.
Figure 2.3 CTFID Detect Device Screen
3. Select the Select an alternate interface radio button and click Continue.
\
Figure 2.4 Alternate Interface dialog box
4. Ensure that the Serial radio button is selected.
5. Select the COM Port that is connected to the DB9 connector.

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6. Accept the default baud rate.
Figure 2.5 Select Interface dialog box
7. Click Continue.
Figure 2.6 Downloading AutoDome Device Settings
8. Proceed to Section 2.3 Update the VG4 AutoDome Firmware, page 10.
2.3 Update the VG4 AutoDome Firmware
A VG4 AutoDome firmware update consists of a service pack that includes all required files
and directories. The VG4 service pack is available on the Bosch Security Systems Web site or
on a CD. To download the service pack from the Web, navigate to www.boschsecurity.us, click
the CCTV link, then click Software under the Download Library heading.
i
NOTICE! The VP-RS2BLNX device is not available in the United States.
i
NOTICE! The CTFID typically connects to an AutoDome in less than 15 seconds, but it may
continue to attempt a connection for one minute.

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2.3.1 Minimum Requirements
The table below summarizes the information for the first full production versions of the VG4
AutoDome firmware.
If the AutoDome receiving an upgrade contains firmware older than the files above, then the
AutoDome is considered a pre-production model. Service packs may not properly update a
pre-production model. If you do need to update a pre-production model, follow the special
instructions in the Troubleshooting Section.
2.3.2 Order of File Upload
The service pack contains both of the following files:
–SC Boot: You must upload the SC Boot file only if the version contained in the service
pack is greater than the installed version. If you do update this file, you must upload the
SC Boot file first then upload the the SC Main file separately. The SC Boot upload
process erases the resident SC Main component, which completely disables the VG4
AutoDome. When you upload the SC Boot file, both the IP Web Server and the CTFID
display instructional messages notifying the installer they should reinstall SC Main.
–SC Main: If the service pack contains only the the SC Main file, then you can upload this
file without a corresponding upload of the SC Boot file. If the service pack also contains
an SC Boot file upgrade, there may be incompatibility issues if the SC Boot is not not
upgraded with the SC Main file.
2.3.3 Updating the Firmware
1. Insert the VG4 AutoDome Service Pack update CD into the CD drive or download the
service pack from the Bosch Security Systems Web site.
2. Click the Firmware Upload button, the lower left button on the right pane of the CTFID
Main Screen.
Figure 2.7 CTFID Main Screen - Firmware Upload Button
Component First Released Version Release Date
SCBootApp.g4i 01.00.00.01 November 2006
SCmain.g4i 01.00.00.02 November 2006
VCA_app.g4i 01.04.00.02 April 2007
VCA_boot.g4i 00.06.00.00 April 2007
i
NOTICE! The boot files are stored in a separate directory. Check for and install these files
first.

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The CTFID opens the Choose Service Pack Folder dialog box.
Figure 2.8 Choose a Service Pack
3. From the Look In drop-down list, navigate to the drive that contains the service pack.
4. Select the directory that contains the service pack files (*.G4i for 200, 300, and 500i
Series AutoDomes; or *.img for a 100 Series AutoDome).
5. Select the Boot subdirectory to check if the service pack contains an update for the SC
Boot file. If the service pack contains an update for the SC Boot file, you must update this
file first.
Figure 2.9 Service Pack File Selections
6. The CTFID reads the firmware file versions installed on the AutoDome, and compares it to
the firmware file versions in the directory. The CTFID automatically selects the required
files to update the AutoDome to the latest versions.
The Select Firmware Upload dialog box displays the firmware components that the CTFID
installs.
!
CAUTION! If a service pack contains an upgrade to the IP firmware file (Vip_x_app1.fw), you
must upgrade the IP firmware before you perform any other firmware update
(SCBootApp.g4i or SCMain.g4i). Refer to Section 1.1 Upgrading the IP AutoDome, page 1.

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Figure 2.10 Service Pack Subcomponents
A highlighted filename indicates that the service pack directory contains that file. Boot
files, however, are stored in a separate directory. If the boot files are not stored in the
selected directory, the CTFID does not highlight the boot files even though they are
included in the overall service pack.The subcomponent list also displays the version of
the file in the service pack and the version of the file currently installed in the device. The
update process automatically selects a service pack file only if its version is greater than
the version of the file installed on the AutoDome.
7. Click the Upload Firmware button.
8. Click Yes to start the update process.
Figure 2.11 Firmware Upgrade Warning
i
NOTICE! Updating the firmware erases all device settings. To save these settings, use the
CTFID software to download the current device settings and then upload this file after the
completion of the firmware update.

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9. The AutoDome disconnects from the CTFID; then restarts into the BootLoader mode and
reconnects to the CTFID.
Figure 2.12 BootLoader Mode
10. Click OK once the CTFID has successfully updated the firmware.
Figure 2.13 Successful Upgrade
11. The AutoDome disconnects and proceeds through its homing process. The AutoDome,
then, restarts one more time. During this time DO NOT CLICK ANYTHING! The AutoDome
reconnects automatically to the CTFID.
i
NOTICE! When the upgrade operation is complete, the CTFID may display the Load
Configuration dialog box. Disregard this dialog box; the CTFID removes this dialog box once
the AutoDome reconnects to the CTFID.

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12. Confirm that the CTFID Main Screen displays the new firmware version for the
AutoDome.
Figure 2.14 Device Information Screen

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