
19
STOVE SHUTS OFF AND THE #3 LIGHT FLASHES
Possible Causes: Possible Remedies: (Unplug stove rst when possible)
1. The hopper is out of pellets. Rell the hopper
2. 2. The air damper is too far open for a low
feed setting.
If burning on the low setting, you may need to close the damper
all the way (push the knob in so it touches the side of the stove).
3. The burnpot is not pushed completely to the rear
of the rebox.
Make sure that the air intake collar on the burnpot is touching the
rear wall of the rebox.
4. The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
5. The air inlet, the interior chambers, or exhaust
system has a partial blockage.
Follow all cleaning procedures in the maintenance section of the
owner’s manual.
6. The hopper safety switch has failed or hopper is
open.
When operating the unit, be sure the hopper lid is closed so that
the hopper safety switch will activate. Check the wires leading
from the hopper safety switch to the control panel and auger
motor for secure connections. Use a continuity tester to test the
hopper safety switch, replace if necessary.
7. The auger is jammed.
Start emptying the hopper. Then remove the auger motor by
removing the auger pin. Remove the auger shaft. Gently lift the
auger shaft straight up so that the end of the auger shaft comes
up out of the bottom auger bushing. Next, remove the two nuts
that hold the top auger biscuit in. Then rotate the bottom end of
the auger shaft up towards you until you can lift the shaft out of
the stove. After you have removed the shaft, inspect it for bent
ights, burrs, or broken welds. Remove any foreign material that
might have caused the jam. Also, check the auger tube for signs
of damage such as burrs, rough spots, or grooves cut into the
metal that could have caused a jam.
8. The auger motor has failed.
Remove the auger motor from the auger shaft and try to run the
unit. If the motor will turn, the shaft is jammed on something. If the
motor will not turn, the motor is bad.
9. The Proof of Fire (POF) thermodisc has
malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting the two
brown wires and connecting them with a short piece of wire. Then
plug the stove back in. If the stove comes on and works, you need
to replace the POF thermodisc. This is for testing only. DO NOT
LEAVE THE THERMODISC BYPASSED. Your blowers will never shut off
and if the re went out, the auger will continue to feed pellets until
the hopper is empty if you leave the POF thermodisc bypassed.
10. The high limit thermodisc has tripped or is
defective
Wait for the stove to cool for about 30-45 minutes. It should now
function normally. If not, use the owner’s manual to locate the
high limit thermodisc. To test if the thermodisc is bad, you can
bypass it as described previously for the POF thermodisc.
11. The fuse on the control board has blown.
Remove the control board. On the back, there is one fuse. If it
appears to be bad, replace it with a 5 Amp 125 Volt fuse. Plug the
stove back in and try to run the unit.
12. The control board is not sending power to
the POF thermodisc or other auger system
components.
There should be a 5-volt (approximately) current going to the POF
thermodisc after the stove has been on for 10 minutes.
Troubleshooting Guide
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes: Possible Remedies:
1. The convection blower is overheating and tripping the
internal temperature shutoff.
Clean any dust off the windings and fan blades. If clearing
the blower does not help, the blower may be bad.
2. Circuit board malfunction.
Test the current going to the convection blower. If there
is power being sent to the blower when it is shut off, the
control board is ne. If there is NOT power being sent to the
blower when it shuts off during operation, then you have a
bad control board.