Brillcam BVR-3808PS User manual

Brillcam Inc. Copyright 2020-2021
Brillcam Network Video Recorder
GUI & WEB User Manual
Brillcam Inc.
www.brillcam.com
[e-mail]
Document Version : V4.01.01
Update : 2020.08

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Table of Contents
1Startup Wizard Walkthrough .................................................................................................20
1.1 Mobile access ..............................................................................................................21
1.2 Time settings ...............................................................................................................21
1.3 Network settings .........................................................................................................22
1.4 Remote monitoring .....................................................................................................23
1.5 Connected Cameras management ...........................................................................24
1.6 HDD Management .......................................................................................................27
1.7 Recording time settings .............................................................................................28
2NVR Login .................................................................................................................................29
2.1 Forgot Password .........................................................................................................29
2.2 Channel window introduction....................................................................................30
2.3 Main menu introduction .............................................................................................30
2.4 IP Camera .....................................................................................................................31
2.5 Main menu....................................................................................................................32
2.6 Mobile Monitoring .......................................................................................................33
2.7 Splits windows settings .............................................................................................33
2.8 Network settings .........................................................................................................34
2.9 Manual Record.............................................................................................................35
2.10 Playback .......................................................................................................................35
2.11 Image Adjustment .......................................................................................................36
2.12 PTZ Operation ..............................................................................................................37
2.13 Start Tour......................................................................................................................38
2.14 Guide .............................................................................................................................39
2.15 Quit ................................................................................................................................39
3Main menu introduction .........................................................................................................39
3.1 System management..................................................................................................40
3.1.1 General settings...........................................................................................................40
3.1.2 Time settings ...............................................................................................................41
3.1.3 User Management .......................................................................................................42
3.1.4 Disk Management .......................................................................................................43
3.1.5 Log Management ........................................................................................................44

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3.1.6 Maintenance Management ........................................................................................45
3.2 Network management ................................................................................................46
3.2.1 Lan Network settings..................................................................................................46
3.2.2 P2P settings .................................................................................................................47
3.2.3 Email settings ..............................................................................................................48
3.2.4 WAN Network settings................................................................................................48
3.2.5 PPPoE settings ............................................................................................................49
3.3 Channel management.................................................................................................50
3.3.1 IP Camera settings......................................................................................................51
3.3.2 Channel settings..........................................................................................................54
3.3.3 Image settings .............................................................................................................54
3.3.4 PoE settings (effective in PoE models) ....................................................................55
3.3.5 Privacy settings ...........................................................................................................56
3.4 Record management...................................................................................................57
3.4.1 Playback .......................................................................................................................57
3.4.2 Recording time.............................................................................................................57
3.4.3 Backup ..........................................................................................................................59
3.5 Alarm management.....................................................................................................60
3.5.1 Motion detection .........................................................................................................61
3.5.2 Motion detection .........................................................................................................62
3.5.3 Alarm input ...................................................................................................................63
3.5.4 Video loss .....................................................................................................................64
3.5.5 Local Alarm ..................................................................................................................65
3.6 AI Video management ................................................................................................66
3.6.1 Line crossing................................................................................................................66
3.6.2 Intrusion detection ......................................................................................................68
3.6.3 Human detection .........................................................................................................69
3.7 Upgrade management ................................................................................................71
3.7.1 System information.....................................................................................................71
3.7.2 NVR FW Update ...........................................................................................................72
3.7.3 IPC FW Update .............................................................................................................73
4WEB Operation .........................................................................................................................74
4.1 Preparation...................................................................................................................75

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4.2 Local Web Access .......................................................................................................75
4.3 Remote Web Access ...................................................................................................79
4.3.1 UPnP/DDNS Remote Access Setup..........................................................................79
4.4 Port Forwarding Remote Access Setup ...................................................................80
5FAQs/Troubleshooting............................................................................................................ 81
6Glossary of Terms.................................................................................................................... 83

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Thank you for purchasing Brillcam NVR!
This user’s manual is designed as a reference tool only and is applicable to all Brillcam 3000 Series model
NVRs. Some features and options may vary model to model. For a brief overview of your device please refer
to the NVR Quick Start Guide included with your device.
Please open the accessory bag to check the items one by one in accordance with the included packing list.
Contact your local retailer if anything is missing or damaged.
Important Safeguards and Warnings
1. Electrical Safety
Installation and operation should conform to your local electrical safety codes. The product must be
grounded to reduce the risk of electric shock. We assume no liability or responsibility for any fires or
electric shock caused by improper handling or installation.
2. Transportation Security
Heavy stress, violent vibrations, and moisture are not allowed during transportation, storage, or installation.
3. Installation
Always keep the device upright and handle with care. Do not apply power to the device before completing
the installation. Do not place objects on the NVR.
4. Qualified Engineers Needed
All examinations and repair work should be done by qualified service engineers. We are not liable for any
problems caused by unauthorized modifications or attempted repairs to the device.
5. Environment
The device should be installed in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc. This series product should be transported, stored, and used in the specified environments:
• The function of the ITE with concerns to IEC 60950-1 is considered now likely to require a connection to
an Ethernet network with an outside power source, including campus environments.
• If applicable, the installation instructions clearly state that the ITE is to be connected only to designated
POE networks without routing to an outside power source.
6. Accessories
Be sure to use only the accessories recommended by the manufacturer. Before installing, please open the
package and check that all proper components are included. Contact your local retailer if something is
broken or missing in your package.
Before operating, please read the following instructions carefully.
• Keep away from extremely hot places and sources of heat.
• Avoid direct sunlight.
• Keep away from extremely humid places.
• Avoid any violent vibrations.
Welcome

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• Do not put other devices on the top of the device.
• Install in a well-ventilated place; do not black the vents.
Overview
Brillcam 3000 Series NVRs can support up to two 10 terabyte hard drives and features simultaneous
recording and playback. The NVR can playback and view up to 4K Resolution at real-time 30fps. View up to
four channels at 4K with 30fps simultaneously. While viewing, the NVR will dial remaining channels to
1080P at 30fps.
Advanced H.265 compression technology lets you save on storage space which allows for longer recording
times. H.265 technology compresses your video without sacrificing any of the UltraHD video quality.
Intelligent search, playback, and backup functions provide enhanced ease of use and security. For example,
motion detection event and exact search functions that are accurate to one second.
The advanced plug and play setup allow for easy setup, configuration, as well as increased efficiency for
access and control. View and access your NVR from your computer using the built-in web user interface
(Web UI) via a web browser. The NVR requires a plugin, it is highly recommended when accessing the web
UI to use either Internet Explorer, Mozilla Firefox 49.0.2, Safari 11.
Connect and manage all Brillcam Wi-Fi and PoE cameras connected to your network via an Ethernet cable
for ultimate ease and convenience. The NVR provides blazing uplink speed of up to 1000 Mbps as well as a
max incoming bandwidth speed of 320Mbps. This enables you to view things as they happen in real-time,
highly reliable HD video with reduction in loss or delay of footage.
This NVR requires a Hardwired Ethernet Connection directly to your router to operate. The Brillcam 3000
Series NVRs support both Brillcam WiFi and Wired IP Cameras. Includes USB backup feature for peace of
mind (USB storage device sold separately). All systems CE & FCC certified with UL compliant power
supplies. Guaranteed for a full year from purchase with US Support and US Warranty offered exclusively by
Brillcam.
Physical Interfaces of Brillcam NVRs
This section highlights the front and rear panel of each NVR device and their functions. This section goes
by series numbers and may not pertain to your specific device.
BVR-3808PS:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.

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Backend Panel
Index
Description
Index
Description
1
Power Supply
6
VGA Interface (DB9 Connector)
2
AUDDIO IN (Optional)
7
USB 3.0 Interface
3
HDMI Interface
8
GND
4
LAN Network Interface
9
PoE Ethernet Interface
5
Audio Output
BR-3816PD:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description

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1
100~240 VAC Power Supply
6
VGA Interface (DB9 Connector)
2
AUDDIO IN
7
USB 3.0 Interface
3
HDMI Interface
8
GND
4
LAN Network Interface
9
Power switch
5
Audio Output
10
Network interfaces with PoE function
(8 interfaces for BVR-3808PS, 16 interfaces for
BVR-3816PD)
BVR-3504PS:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description
1
Power Supply
5
LAN Interface

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2
VGA Interface
6
Ground
3
HDMI Interface
7
PoE Ethernet Interface
4
USB Interface
BR-3508PS:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description
1
Power Supply
6
VGA Interface (DB9 Connector)
2
AUDDIO IN (Optional)
7
USB 3.0 Interface
3
HDMI Interface
8
GND
4
LAN Network Interface
9
PoE Ethernet Interface
5
Audio Output
BVR-3809ND:
Front Panel
No.
Name
Description

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1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description
1
AUDDIO IN (Optional)
6
LAN Interface
2
AUDDIO OUT
7
USB 3.0 Interface
3
VGA Output (DB9 Connector)
8
GND
4
HDMI Interface
9
12 VDC Power supply
5
Controller port, Alarm In/Alarm Out (optional)
10
Power Switch
BR-3816ND:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.

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Backend Panel
Index
Description
Index
Description
1
AUDDIO IN (Optional)
6
LAN Interface
2
AUDDIO OUT
7
USB 3.0 Interface
3
VGA Output (DB9 Connector)
8
GND
4
HDMI Interface
9
12 VDC Power supply
5
Controller port, Alarm In/Alarm Out (optional)
10
Power Switch
BVR-3516NS:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel

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Index
Description
Index
Description
1
AUDDIO IN (Optional)
6
LAN Interface
2
AUDDIO OUT
7
USB 3.0 Interface
3
VGA Output (DB9 Connector)
8
GND
4
HDMI Interface
9
12 VDC Power supply
5
Controller port, Alarm In/Alarm Out (optional)
10
Power Switch
BVR-3525ND:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description

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1
AUDDIO IN (Optional)
6
LAN Interface
2
AUDDIO OUT
7
USB 3.0 Interface
3
VGA Output (DB9 Connector)
8
GND
4
HDMI Interface
9
12 VDC Power supply
5
Controller port, Alarm In/Alarm Out (optional)
10
Power Switch
BR-3532ND:
Front Panel
No.
Name
Description
1
Status Indicator
Power
Power indicator turns green when system is running.
HDD
Status indicator blinks red when data is being read from or written to HDD.
Network
Network indictor blinks green when network connection is functioning properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB mouse.
Backend Panel
Index
Description
Index
Description
1
AUDDIO IN (Optional)
6
LAN Interface
2
AUDDIO OUT
7
USB 3.0 Interface
3
VGA Output (DB9 Connector)
8
GND
4
HDMI Interface
9
12 VDC Power supply
5
Controller port, Alarm In/Alarm Out (optional)
10
Power Switch

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The following instructions will show you how to install a hard drive, set up the cables for the NVR, cameras
(PoE and Wi-Fi), as well as a monitor or TV screen.
Note: All the installation and operations here should conform to your local electric safety rules.
Check Unpacked NVR
When you receive the NVR system in the packaging, unpack it, and check all sides of the NVR for any
physical damage. The protective materials used in the packaging of the NVR can protect most accidental
damage during transportation, but to ensure that your equipment is operating as expected, it is
recommended to inspect the product before proceeding further. On the NVR unit, check specifically that the
label on the bottom of the NVR is not damaged. The serial number of the unit is often needed to provide
support.
Hard drive installation
A hard drive can be installed if you want to be able to use the NVR to record and save footage on the NVR.
Having a hard drive allows you to configure and use the recording functionality of the NVR, including
playing back previously recorded footage.
A hard drive used in an NVR must be no larger than 10TB (Terabytes). To install your hard drive, the
following is needed:
●A medium sized (regular) Phillips-head screwdriver - not included
●A hard drive - not included
●Four hard drive fastening screws - included
Note: Before installing the hard drive, make sure the NVR is powered off with the power cable
disconnected.
Device Installation

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Once the hard drive is installed, boot your system and, for any cameras that are configured to be recording,
you will see the following “recording” icon appear in the bottom-left corner of the live view window for that
camera.
Physical Setup
To set up the cable connections, there are 6 major steps:
1. Connect a monitor or TV screen to your NVR. The NVR is compatible with any monitor or screen that
uses a VGA or HDMI connection. For purposes of this guide, we will use a VGA connection. Take a VGA
cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port
on the back panel of your NVR.
2. Connect the included mouse to the USB connection on the front or back of the NVR.

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3. Connect an Ethernet cable to your router.
Then, connect the other end of the cable to the NVR.
4. Connect cameras to power.
Note: For PoE NVRs/cameras: connect an Ethernet cable to the PoE port attached to the camera.

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Then, connect the other end of the Ethernet cable to a PoE port on the NVR.
Note: PoE cameras can either be powered with a PoE connection or with a standard power adapter (sold
separately). If the NVR does not have PoE ports, connect the PoE camera to a PoE compatible router or
switch that is on the same network as the NVR.
For non-PoE NVRs/cameras: Connect the power adapter to the power port attached to the camera.
Then, plug the adapter into a wall outlet or power strip.

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5. Connect the NVR’s power adapter into the power port on the back of the NVR.
Note: If your NVR has a 3-prong power cord, connect the input of the cord into the power input of the NVR.
6. Finally, connect the other end of the power cable into a wall outlet or power strip to turn on the NVR.
Some models may feature a power switch in the back which may need to be turned on to power the
device.
- PLEASE READ BELOW-
Note: Your NVR may not work properly if the following is not accounted for.
All NVRs come preset to a video output resolution of 1280x1024. What this means is that any time an HDMI
cable is plugged into an HDTV, it may result with a blank screen even if the NVR is operational.
If this occurs, please follow the steps below.
Procedure using a VGA cable:
1. Connect your NVR to a monitor or TV screen with a VGA cable (the HDMI cable should not be connected
during this process).
2. Boot up your NVR. When the interface loads, you will see the login screen appear. On the monitor or TV,
please make sure the ‘input’ is set to VGA.
3. On your NVR, open the Main Menu by left clicking once on the live feed screen and, under the Settings
row, click on the System icon. Then, on the new window, click Display from the list on the left column of
options. Change your resolution from 1280x1024 to 1920x1080 and click Apply down below. Your NVR will
reset to effect the change.

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4. Disconnect the VGA cable and connect your NVR to an HD monitor or TV using an HDMI cable. Don’t
forget to change the input to HDMI on a TV. Your interface will now appear, and you can use your NVR.
Display Settings Screen
Local Operation
Boot up and Shutdown
Boot up
Before booting up the NVR, please make sure:
•The rated input voltage matches the device’s power. Please make sure the power wire connection is
secure.
•The rated input voltage matches the device’s power. Please make sure the power wire connection is
secure.
Please follow the steps listed below to boot up the device.
•Connect the device to a monitor and then connect a mouse.
•Connect the power cable.
•Some device may feature an on/off switch on the back of the device. Turn the switch to the on position
to initially turn on the NVR.
Shutdown
Press and hold the power button on the front of the device for roughly 10 seconds. The device will shut
down. To turn the device back on, press the power button on the front panel and allow the device to turn
back on.

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1Startup Wizard Walkthrough
The first page of the Startup Wizard will appear which allows you quick access to setup any General,
Network, Remote Devices, and Record Control Settings for the NVR.
NOTE: Before adding a camera to your NVR it is highly recommended to set the camera’s IP address to
Static before continuing. If the device does not have a static IP address assigned to it, there could be a
compromise in the integrity of the connection if the NVR loses power or resets.
After the NVR is started, it will automatically enter the configuration wizard, and select the system
resolution and language as needed. The default resolution is 1920X1080. After reselecting the resolution,
click "Start" in the lower right corner, the system prompts that the resolution adjustment needs to be
restarted to take effect; if the single-selection language does not change the resolution system, there is no
need to restart; click the lower right corner "Start", enter the next step, mobile phone monitoring
configuration wizard; if the user directly clicks the upper right corner , it will directly exit the
configuration wizard page.