Interlogix truVision DVR 31 User manual

truVision DVR 31 User Manual
P/N 1072981 • REV A • ISS 06MAR12

Copyright © 2012 UTC Fire & Security. All rights reserved.
Trademarks and patents Interlogix, the truVision DVR 31 and the truVision Brand and logo are
trademarks of UTC Fire & Security.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the respective
products.
Manufacture
r
UTC Fire & Security Americas Corporation, Inc.
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Version This document applies to truVision DVR 31 version 00.20.
Certification N4131
FCC compliance Class A: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
Canada This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-
003 du Canada.
ACMA compliance Notice! This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.
European Union directives 2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares
that this device is in compliance with the essential requirements and
other relevant provisions of Directive 2004/108/EC
2002/96/EC (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.
Contact information www.utcfireandsecurity.com or www.interlogix.com
Customer support www.interlogix.com/customer-support

truVision DVR 31 User Manual i
Content
Chapter 1 Product Introduction 1
Product Overview 2
Chapter 2 Installation 3
Installation environment 4
Unpacking the DVR 31 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
Chapter 3 Operating instructions 9
Control interfaces 10
Controlling the DVR 31 10
Front panel overview 11
Using the mouse 12
Using the IR remote control 15
Operating modes 17
Main menu overview 17
Chapter 4 Basic operation 23
Turning on the DVR 31 24
Live mode 24
Spot monitor 26
Logging on 27
Logging off 28
Controlling a PTZ camera 28
Playing back video 30
Archiving recorded files 36
Turning off the DVR 31 41
Chapter 5 Using the Web browser 43
Overview 44
Windows Vista and 7 users 45
Browser connections 46
Using the Web browser to configure the device 46
Searching and playing recorded video 47
Live dual streaming 47
Bandwidth throttle management 48
Controlling a PTZ camera in the Web browser 48

ii truVision DVR 31 User Manual
Chapter 6 Advanced setup 51
Managing users 53
Configuring cameras 57
Configuring recording and schedule settings 61
Alarm settings 66
Network settings 69
Display settings 73
Chapter 7 System settings 77
Overview 78
System date and time 79
Audio and remote 80
RS-485 settings 80
RS-232 settings 81
Mouse Sensitivity settings 81
Hard drive settings 81
Importing and exporting configuration settings 82
System log 82
Upgrading the firmware 85
Appendix A Specifications and Troubleshooting 87
Product specifications 88
Product specifications 88
HDMI Compatibility List* 89
HDMI Incompatibility List 89
Battery removal 90
Troubleshooting 90
Appendix B Factory defaults 91
Menu defaults 92
Network defaults 92
Appendix C Warranty and support 93
Warranty information 94
Contacting support 94
Appendix D KTD-405 keyboard mapping 95
DVR 31 to KTD-405 keyboard mapping 96
Index 97

truVision DVR 31 User Manual 1
Chapter 1
Product Introduction
Summary
This chapter provides an overview of the DVR 31, including its features and
functions.
Content
Product overview 2

Chapter 1: Product Introduction
2 truVision DVR 31 User Manual
Product Overview
This is the truVision DVR 31 User Manual for models:
• TVR-3108-1T
• TVR-3108-2T
• TVR-3116-2T
• TVR-3116-4T
• TVR-3116-6T
The truVision DVR 31 is a network digital video recorder developed for digital
surveillance. The truVision DVR 31 uses an embedded microcontroller unit
(MCU) and Linux operating system, combining the most advanced technology in
video and audio encoding/decoding, hard disk recording, and TCP/IP
communication. The DVR’s firmware is stored directly into the memory, making it
more stable and reliable.
The truVision DVR 31 is an integrated digital video recorder that combines the
features of a time-lapse audio/video recorder, a multiplexer, and a video server to
create a single security solution.
The DVR 31’s pentaplex operation enables users to view live video, search and
play back any recorded video by date and time or by event, and back up the
configuration and video data, without interrupting the ongoing DVR recording
process.
In addition to the new H.264 compression mode, the DVR’s graphical user
interface also optimizes the monitoring controls of the unit.
The DVR 31 comes with remote viewing and configuration software already
installed. This software includes a Web browser plug-in, allowing users to view
live or recorded video images, and enabling remote configuration. The remote
software is stored in the DVR 31 and deployed over a LAN, WAN, or Internet
connection to remote Windows-based computers. This simplifies the installation
and maintenance of the software components because all remote users are
using the same software, which comes from the unit.

truVision DVR 31 User Manual 3
Chapter 2
Installation
Summary
This chapter provides information on how to install and connect peripherals to
your device.
Content
Installation environment 4
Unpacking the DVR 31 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
Connecting required devices 8
Connecting external devices 8

Chapter 2: Installation
4 truVision DVR 31 User Manual
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation
of the unit is well ventilated.
Temperature: Consider the DVR 31’s operating temperature (32 to 104°F, 0 to
40°C) and humidity specifications (10 to 90% relative, noncondensing) before
choosing an installation location. Extremes of heat or cold beyond the specified
operating temperature limits may reduce the life expectancy of the DVR 31. Do
not install the DVR 31 on top of other hot equipment. Leave 1.75 inches (44 mm)
of space between rack mounted DVR 31 units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to
rain or moisture.
Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of
the DVR 31 only if the DVR 31 is placed on a shelf and not rack mounted.
Be sure to power off the unit before making any connections. In order to prevent
the unit from losing data and system damage that may be caused by sudden
power, use of an uninterruptible power supply is highly recommended.
Note: Do not remove the rubber feet, and always leave a space for air ventilation
on the unit’s bottom side.
Unpacking the DVR 31 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If
any of the items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• truVision DVR 31
• IR (infrared) remote control
• Two AAA batteries for the remote control

Chapter 2: Installation
truVision DVR 31 User Manual 5
• USB mouse
• Power cord
• Rack mount kit (left and right brackets, screws)
• Terminal blocks
• truVision DVR 31 Quick Start Guide
• truVision DVR 31 Quick Chart
The support CD includes the following items:
• truVision DVR 31 User Manual
• truVision DVR 31 Quick Start Guide
• truVision DVR 31 Quick Chart
• Video player application
• Record duration calculator
HDD capacity
Storage capacity for the truVision DVR 31 varies depending on the model. Refer
to Table 1 below for more information.
Table 1: truVision DVR 31 model types
Model Model number Description
8 channel model TVR-3108-1T truVision DVR Model 31, 8 ch, 1 TB
TVR-3108-2T truVision DVR Model 31, 8 ch, 2 TB
16 channel model TVR-3116-1T truVision DVR Model 31, 16ch, 1 TB
TVR-3116-2T truVision DVR Model 31, 16ch, 2 TB
TVR-3116-4T truVision DVR Model 31, 16ch, 4 TB
TVR-3116-6T truVision DVR Model 31, 16ch, 6 TB

Chapter 2: Installation
6 truVision DVR 31 User Manual
Back panel overview
Figure 1 below shows the back panel controls and connectors on a typical
truVision DVR 31.
Figure 1: DVR 31 back panel
1. Video out
2. Video in (top row, loop out bottom row)
3. Audio out
4. S-video port
5. Audio in
6. Digital video output
7. Alarm I/O and RS-485
8. Network Attached Storage (NAS) port (This device is
currently not supported.)
9. LAN port
10. USB port
11. RS-232 port
12. VGA output
13. Power switch
14. Power input

Chapter 2: Installation
truVision DVR 31 User Manual 7
Connecting devices to the unit
Use Figure 2 below as a visual guide to connect the various peripherals to the
DVR 31.
Figure 2: Back panel connection diagram
1. Connect up to two CCTV monitors (main and spot)
and/or Y/C (S-video)
2. Connect up to 16 cameras
3. Connect to speakers for audio output
4. Connect to audio input (available for each camera)
5. Connect to a monitor that displays digital video
(HDMI)
6. Connect to a PTZ control
7. Alarm output
8. Connect to alarm input cables
9. Connect to a network attached storage (NAS) device
(This device is currently not supported)
10. Connect to a network
11. Connect to USB device
12. Connect to a point-of-sale (POS) device
13. Connect to VGA monitor
14. Connect to the power cord
Note: DVR 31 display options are: 800 x 600, 1024 x 768, 1280 x 1024, 720P,
and 1080P. If looping video, ensure that the Termination option (Main Menu
>Cameras > Adjust Video) is disabled.

Chapter 2: Installation
8 truVision DVR 31 User Manual
Connecting required devices
Before powering up the unit, cameras and a main monitor should be connected
to the unit for basic operation. If needed, connect a spot monitor for displaying
full screen video of all installed cameras in sequence.
Note: You can attach an extension to the RS-485 port on the back panel.
Connecting external devices
When connecting external devices to include as part of the entire system, such
as a USB drive or any other USB devices, connect those devices only when the
unit displays live view. The DVR 31 recognizes external devices only after the
unit has gone through the initialization process.

truVision DVR 31 User Manual 9
Chapter 3
Operating instructions
Summary
This chapter describes the how to control and navigate through the DVR 31’s
menus and options.
Content
Control interfaces 10
Controlling the DVR 31 10
Front panel overview 11
Status LEDs 12
Using the mouse 12
Mouse toolbar 13
Using the IR remote control 15
Controlling multiple DVRs with one remote control 16
Operating modes 17
Main menu overview 17
Main menu commands 18
Using the main menu 19
Navigating through dialog screens 19
Using the virtual keyboard 20
Exiting the main menu 21

Chapter 3: Operating instructions
10 truVision DVR 31 User Manual
Control interfaces
The DVR 31 has three control interfaces:
• Built-in interface
• Display interface
• Web browser interface
Built-in interface. The built-in interface is displayed on the monitor output. It
consists of a main menu and several dialog screens that let you configure and
control the device. You can invoke the built-in interface using the front panel,
remote control, or mouse.
Display interface. The display interface consists of various toolboxes that
appear on top of the monitor image. These let you control live or playback video
while in PTZ or playback mode. You can invoke the display interface from the
built-in interface screens or from the mouse toolbar. The controls in any toolbox
can be operated using the front panel, remote control, and mouse.
Web browser. The Web browser interface uses Internet Explorer to simulate the
display and control functions of the VGA monitor on a remote PC. The Web
browser interface can only be accessed by a PC with Internet access. See
Chapter 5 “Using the Web browser” on page 43 for more information on the Web
browser interface.
Controlling the DVR 31
You can control the DVR 31 using:
• Front panel control
• IR remote control
• Mouse control
Front panel control. Use the directional arrow buttons to select a command,
option, or button on a screen. Use the Enter button to confirm a selection. Use
the Esc button to cancel a selection.
IR remote control. Use the directional arrow buttons to select a command,
option, or button on a screen. Use the OK button to confirm a selection. Use the
Esc button to cancel a selection.
Mouse. Move the pointer to a command, option, or button on a screen. Click
(with the left mouse button) to confirm a selection. Right-click to save and exit a
screen.

Chapter 3: Operating instructions
truVision DVR 31 User Manual 11
You can use your preferred control method for any procedure, but in most cases
we describe procedures using mouse terminology. Optional control methods are
given only when they differ substantially from mouse control methods.
Front panel overview
The buttons on the front panel control all DVR 31 functions and set the
programmable functions. The LED indicators light up or flash to alert you of
various conditions.
Figure 3: Front panel
Table 2: Front panel button descriptions
Item Name Description
1 Numeric buttons Display the corresponding video in full screen while in
both live and playback mode. The number of the button
corresponds to the camera number. Press and hold a
numeric button for two seconds to display the
corresponding video on the spot monitor.
While in PTZ mode, press the 1 button to access the
Set/Go Preset menu.
2 Menu and Esc controls Press Esc to exit a screen or cancel a selection. Press
Menu to display the main menu.
3 Directional Controls And
Enter button
Use arrow buttons as directional keys in zoom mode.
While in a setup menu, use the Left or Right Arrow keys
to navigate through fields. Use the Up or Down Arrow
keys to change the value of a selected field. Press
Enter to confirm the selection or display additional
screens.

Chapter 3: Operating instructions
12 truVision DVR 31 User Manual
Item Name Description
4 USB ports Connect USB devices.
5 CD/DVD drive Insert media for archiving.
6 Archive button Begin archiving or displays the Archive screen.
Press once to begin copying a video segment for export
while in playback mode. Press again to stop copying.
See “Archiving recorded files” on page 36 for more
information.
7 Status LEDs Display device status and conditions. See “Status
LEDs” below for more information.
8 Function buttons Change the DVR 31 operating mode. For example,
press PTZ to go into PTZ mode. See “Operating
modes” on page 17 for more information.
9 Playback controls Control video playback speed.
Status LEDs
The LEDs on the front panel of the DVR are described as follows.
Table 3: Status LED descriptions
LED Name Description
Power Steady indicates that the correct power is connected to the unit.
Network Blinking indicates that the DVR is connected to a network.
Alarm Steady indicates that an alarm is triggered.
REC Record Blinking indicates that the DVR 31 is recording. Steady indicates
hard drive failure.
Using the mouse
Use the USB mouse provided with the DVR 31 to carry out the same operations
as the front panel and remote control. Connect the mouse to the DVR 31 by
plugging the mouse USB connector into one of the USB ports on the front panel.
The mouse is immediately operational and the pointer should appear.
Click the left mouse button to enter or confirm a selection. This is similar to
pressing Enter button on the front panel. Click the right mouse button to the exit
setup menus and save the settings. Use the scroll wheel to change values.
Mouse sensitivity can be adjusted in the Systems menu.

Chapter 3: Operating instructions
truVision DVR 31 User Manual 13
Mouse toolbar
While in live, playback, or sequence mode, point to the date and time to display
the mouse toolbar, as shown in Figure 4 below.
Note: To move the mouse toolbar to a different position, click and drag the date
and time display.
Figure 4: Mouse toolbar
Mouse toolbar icons
Table 4 below describes the icons that appear on the mouse toolbar.
Table 4: Mouse toolbar icons
Icon Description
User is logged in. Numerical value indicates the user’s access level. User icon with
a G character indicates that the device requires logon credentials to access the
main menu.
The device is recording.
The device is recording an alarm event.
The device is in sequence mode.
The device is in archive mode.
Indicates the starting point of a video segment for archive while in playback mode.
Indicates the ending point of a video segment for archive while in playback mode.
The device is in PTZ mode.
The device is playing video forward.
The device is fast forwarding video playback.
The device is playing back video reverse.
The device is fast reversing video playback.

Chapter 3: Operating instructions
14 truVision DVR 31 User Manual
Icon Description
Video playback is on pause.
Video playback has reached the end of a video segment.
Indicates the amount of available hard disk space left.
Indicates the hard disk is full.
Indicates a hard disk failure.
Indicates the hard disk is not recognized.
Camera commands
The camera commands appear when you point to Cameras on the mouse
toolbar. Click a camera number to display that camera in live mode.
Function commands
The function commands display when you point to Functions on the mouse
toolbar.
Table 5: Mouse toolbar function commands
Icon Name Function
Main menu Displays the main menu
Multiscreen Toggles through the available multiscreen displays including full
screen, four-screen, nine-screen, and 16-screen.
Monitor Toggles between main and spot monitor. M indicates the main
monitor is currently selected. S indicates the spot monitor is
currently selected.
Sequence Launches the sequence mode. Sequence mode refers to the
display of live video in programmed sequence of cameras.
Search Displays the Search screen.
Archive Lets you archive video. Archives the video being played back
while in playback mode. In Live mode, allows you to perform a
quick archive.

Chapter 3: Operating instructions
truVision DVR 31 User Manual 15
Icon Name Function
PTZ Launches PTZ mode.
Play Plays back video instantly starting at one minute from the
current date and time.
Esc Hides the function commands.
Using the IR remote control
The IR remote control buttons are similar to those on the DVR 31 front panel.
You can use the remote control to perform any DVR 31 function.
Figure 5: IR remote control
Live
Search
Display
Seq
Archive
PTZ
Enter
ESC MENU
DVR ID
1234
5678
9101112
13 14 15 16
Camera
1
2
3
4
5
6
7

Chapter 3: Operating instructions
16 truVision DVR 31 User Manual
Table 6: IR remote control descriptions
Item Name Description
1 Function buttons Change the DVR 31 operating mode. For example, press PTZ to go
into PTZ mode. See “Operating modes” on page 17 for more
information.
2 Directional
controls and Enter
button
In menu mode, navigate and select commands. In PTZ mode, use
for PTZ controls.
While in a setup menu, use the Left or Right Arrow keys to navigate
through fields. Use the Up or Down Arrow keys to change the value
of a selected field.
3 Esc Exit a screen or cancel a selection.
4 DVR ID Switch control between different DVR 31 units.
5 Numeric buttons In live mode, display the corresponding camera. In edit mode, enter
numeric characters.
6 Menu Display the main menu.
7 Playback Control video playback speed.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries (AAA). Make sure that the positive and negative poles are
correctly placed.
3. Replace the battery cover.
To connect the remote control to the DVR 31:
1. Turn on the DVR 31 and wait for live video to appear.
2. On the remote control, press the DVR ID button, and then press the 1 button.
Note: The numeric button depends on the remote ID assigned to the DVR 31.
The remote ID assigned is 1 by default. See “Controlling multiple DVRs with
one remote control” below for more information.
3. The remote control is now operational.
Controlling multiple DVRs with one remote control
You can control up to 16 DVRs with one remote control. Each DVR must have a
unique remote ID assigned. To connect the remote control to a DVR, press the
DVR ID button on the remote control, and then press the numeric button with the
desired remote ID. For more information on assigning a remote ID to a DVR, see
“Audio and remote” on page 80.