Petsafe Stubborn Dog Receiver Collar User manual

PetSafe®Stubborn Dog
Receiver Collar
Operating Guide
Please read this entire guide before beginning.

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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions
in the world. Our mission is to be the most trusted brand in the pet ownership
experience.We want to ensure your pet’s safety by providing you with the tools and
techniques to successfully train your pet. If you have any questions, please contact the
Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within
30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Center, we
will be able to help you faster. Most importantly, PetSafe®will never give or sell your
valuable information to anyone. Complete warranty information is available online at
www.petsafe.net.

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Table of Contents
Components.............................................................................................................. 4
How the System Works............................................................................................... 5
Operating Guide ..................................................................................................... 6
Prepare the Receiver Collar.................................................................................... 6
Function and Response Table ................................................................................ 9
Fit the Receiver Collar ........................................................................................ 10
TakingYour Pet Out of the Pet Area ..................................................................... 14
Troubleshooting .................................................................................................... 15
Additional Information ............................................................................................ 16
Test Light Instructions ............................................................................................. 17
Short Loop Test ....................................................................................................... 18
Terms of Use and Limitation of Liability .................................................................. 20
Compliance ............................................................................................................ 21
Customer Care International.................................................................................... 23
Caution ................................................................................................................... 23

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Components
Test Light
Tool Operating Guide
Receiver
Collar

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How the System Works
The system works by producing a radio signal from the Fence Transmitter through up to
2800 feet of Boundary Wire.The Boundary Wire is buried or attached to a fixed object
to enclose the Pet Area.You temporarily define this Pet Area with Boundary Flags for a
visual aid in training your pet.Your pet wears a Receiver Collar with Contact Points that
touch his neck, and, once trained, is allowed to roam freely in the Pet Area. When your
pet reaches the Warning Zone, the Receiver Collar gives a warning beep and vibrates.
If your pet continues into the Static Correction Zone, a safe Static Correction will be
delivered through the Contact Points to get his attention until he returns to the Pet
Area.This PetSafe®In-Ground Fence™has been proven safe, comfortable, and effective
for pets over 8 pounds.

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Operating Guide
Prepare the Receiver Collar
Your Receiver Collar comes with Contact Points installed. Tighten the
Contact Points using the Test Light Tool to one-half turn beyond finger
tight (1A). Check the tightness weekly.
To Insert and Remove the Battery
1A
Note: Do not install the battery while the Collar Receiver is
on your pet.
Remove the screws with a Phillips screwdriver.1.
Remove the Battery Lid (2. 1B).
Install a 9-volt alkaline battery (3. 1C).
Replace the Battery Lid (4. 1C).
Reinstall the screws.5.
Do not over-tighten the screws.
1B 1C
Replacement 9-volt alkaline batteries can be found at many retailers.

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To Set the Correction Level
Read all steps before attempting to set the Correction Level.
Remove the clear plastic cover with the edge of the Test Light1.
Tool to expose the Correction Level Button (1D).
With the battery installed, press the Correction Level Button2.
and release when the Receiver Indicator Light lights up (1E).
The Receiver Indicator Light will emit a series of flashes3.
representing the Correction Level.
Increase the Correction Level by pressing and releasing the4.
Correction Level Button within 5 seconds of the previous series
of flashes.
After setting the Correction Level, replace the cover to protect5.
the Correction Level Button.
The Correction Levels increase in strength from 1 to 5. Pushing
the Correction Level Button while the Receiver Collar is on level
5 will cause the Receiver Collar to revert to level 1. Refer to the
Function and Response Table to choose the Correction Level that
best fits your pet.
1E
1D

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The Receiver Collar will emit a Warning Tone and vibrate whenever your pet enters
the Warning Zone, no matter what correction level the Receiver is set to. If your pet
continues into the Correction Zone, and the Receiver Collar is set to level 2 or above,
he will receive a Static Correction.The Receiver Collar is equipped to automatically
increase the level of Static Correction the longer your pet remains in the Static
Correction Zone if the Receiver is set at level 2 or above.
The Receiver Indicator Light acts as a low battery indicator, flashing every 5 seconds
when battery replacement is required. Test your Receiver Collar at least once a month to
verify that it is functioning properly and that it activates at the Boundary Wire.
Over Correction Protection
In the unlikely event that your pet “freezes” in the Static Correction Zone, this feature
limits the static correction duration to a maximum of 30 seconds. While the system
locks out further static correction, the warning tone will continue until the pet leaves the
Static Correction Zone.

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Function and Response Table
Indicator Light
Response
Correction
Level Collar Receiver Function Temperament of Pet
1 Flash 1 Tone and Vibrate
(No Static Correction)
Initial Training
Mode
2 Flashes 2 Low Static Correction Timid
3 Flashes 3 Medium Static Correction Timid or Average
4 Flashes 4 Medium High Static
Correction
Average or High
Energy
5 Flashes 5 High Static Correction High Energy
Flashes once
every 5 seconds
Low Battery

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Fit the Receiver Collar
Important: The proper fit and placement of your Receiver Collar is important
for effective training. The Contact Points must have direct contact with your
pet’s skin on the underside of his neck.
To assure a proper fit, please follow these steps:
Make sure that the battery is not installed in the Receiver Collar.1.
Start with your pet standing comfortably (2. 2A).
Place the Receiver Collar on your pet so that the “PetSafe3. ®”
logo is facing your pet’s chin. Center the Contact Points
underneath your pet’s neck, touching the skin. Note: It is
sometimes necessary to trim the hair around the Contact Points
to make sure that contact is consistent.
Check the tightness of the Receiver Collar by inserting4.
2A
one finger between the end of a Contact Point and
your pet’s neck.The fit should be snug but not
constricting (2B).
Allow your pet to wear the collar for several5.
minutes then recheck the fit. Check the fit again
as your pet becomes more comfortable with the
Receiver Collar.
2B

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Once you are satisfied with the fit of the Receiver6.
Collar then you may trim any excess collar strap as
follows (2C):
Mark the desired length of the Receiver Collara.
with a pen. Allow for growth if your pet is
young or grows a thick winter coat.
2C
Remove the Receiver Collar from your pet and cut off the excess.b.
Before placing the Receiver Collar back onto your pet, seal the edge of the cutc.
collar by applying a flame along the frayed edge.
Important: For comfort, safety and effectiveness of product, please ensure
the following:
During the first 2 weeks of training, do not use the training device on your pet•
without direct supervision.
Check the fit to prevent excessive pressure.You should be able to insert one•
finger between the Contact Point and your pet’s skin.
Never leave the Receiver Collar on your pet for more than 12 consecutive hours.•
Your pet must be carefully examined daily for any signs of a rash or sore.•
If a rash or sore is observed, discontinue the use of the Receiver Collar for a•
few days.

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If the condition persists beyond 48 hours, see your veterinarian.•
Your dog’s neck and the Contact Points must be washed weekly with a wash•
cloth and mild hand soap, then rinsed thoroughly.
A condition called Pressure Necrosis, which is a devitalization of the skin due
to excessive and prolonged contact against the Contact Points, may occur if the
steps above are not followed.

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To Re-Thread the Collar
Slide Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar
will slip if it is not properly threaded.

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Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to
cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put
your pet in a car that is within the Pet Area and drive him out of
the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar and
leash.Walk your pet out of the Pet Area while giving a command
such as “OK” at a specific place of the Boundary Zone (the end of
your driveway, sidewalk, etc.). Always leave the Pet Area with a
leash at this place and your pet will associate leaving the Pet Area only on a leash, only
at this place, and only with a person.You may initially need to convince your pet to leave
the Pet Area with a food treat and lots of praise.
Note:You may also carry your pet out of the Pet Area.

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Troubleshooting
Receiver Collar
is not beeping or
correcting.
Check battery to make sure it is installed properly.•
Check that both lights are lit on the Fence Transmitter. If•
not, perform the “Short Loop Test” (page 18).
The Receiver
Collar is beeping,
but the pet is not
responding to the
Static Correction.
Make sure the Static Correction Level is set to level 2, 3, 4 or 5.•
Test the Receiver Collar with the Test Light walking toward•
the Boundary Wire.
If the Test Light flashes, check the fit of the Receiver Collar.•
Trim your pet’s fur where the Contact Points touch the neck•
and/or purchase long Contact Points through the Customer
Care Center at 1-800-732-2677.
Increase the Static Correction Level.•
Repeat training steps to reinforce training.•

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The Receiver
Collar has to be
held on top of the
Boundary Wire to
activate.
Replace battery.•
Adjust Boundary Width Control knob clockwise to increase•
the distance from the Boundary Wire that the Receiver
Collar activates.You can also adjust the Boundary Control
Switch to another setting.
If using a Double Loop, make sure Boundary Wires are•
separated 3 to 5 feet.
If the Receiver Collar still has to be held on top of the•
Boundary Wire, perform the “Short Loop Test” (page 18).
Additional Information
The system should only be used with healthy pets. Contact your veterinarian if you•
have concerns about the medical condition of your pet (medication, pregnant, heart
conditions, etc.).
This system is not for vicious or aggressive pets. If your pet may pose a threat to•
others, DO NOT USE THIS SYSTEM. If you are unsure if your dog is aggressive,
please consult your veterinarian or a certified trainer.
The Static Correction will get your pet’s attention, but will not cause harm. It is•
designed to startle, not to punish.

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Test the Receiver Collar at least once a month to verify that it is functioning properly•
and that it activates at the Boundary Wire.The typical battery life is 3 to 6 months.
Battery life depends upon how often the Receiver Collar is activated.
Test Light Instructions
Set the Correction Level to 2 or above.1.
Hold the Test Light Contacts to the Contact Points (2. 3A).
Walk toward the Boundary Wire holding the Receiver3.
collar at your pet’s neck level (3B) until the Test Light
flashes (3C).
Save the Test Light for future testing.
If the Test Light does not flash, refer to the Troubleshooting
section, or call the Customer Care Center.
3A

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Boundary
Wire
3B 3C
Short Loop Test
The Short Loop Test is a simple test to determine if each component (Fence Transmitter,
Receiver Collar and Boundary Wire) is functioning properly.
Disconnect the Boundary Wire.1.
Cut approximately 10 feet of unused Boundary Wire and connect it to the Boundary2.
Wire Terminals.

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Spread the Boundary Wire out into a circle. Set the Boundary Control Switch to3. B.
Set the Boundary Width Control knob to 10.4.
If the Loop Indicator Light is not lit, then your Fence Transmitter is not functioning5.
properly. Contact the Customer Care Center at 1-800-732-2677.
If the Loop Indicator Light is lit, disconnect one end of the Boundary Wire from the6.
Boundary Wire Terminal.
If the loop alarm does not sound, the Fence Transmitter needs to be replaced.7.
Contact the Customer Care Center at 1-800-732-2677.
If the loop alarm does sound, plug the Boundary Wire back into the Boundary8.
Wire Terminal.
Hold the Test Light Contacts to the Receiver Contact Points. Hold the Receiver9.
Collar next to the 10-foot length of Boundary Wire.The Receiver Collar should
beep about one foot away from the Boundary Wire.The Test Light should then flash
as you hold the Receiver Collar closer to the Boundary Wire.
If Receiver Collar does not beep and the Test Light does not flash, replace the10.
battery in the Receiver Collar. If it still does not beep and the Test Light does not
flash, contact the Customer Care Center at 1-800-732-2677.
If the Receiver Collar beeps, there may be a complete or partial break in the11.
Boundary Wire. See the “To Locate a Break in the Boundary Wire” section.

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Terms of Use and Limitation of Liability
Terms of Use1.
This Product is offered to you conditioned upon your acceptance without
modification of the terms, conditions and notices contained herein. Usage of this
Product implies acceptance of all such terms, conditions, and notices.
Proper Use2.
This Product is designed for use with pets where training is desired.The specific
temperament of your pet may not work with this Product.We recommend that you
not use this Product if your pet is less than 8 pounds or if your pet is aggressive.
If you are unsure whether this is appropriate for your pet, please consult your
veterinarian or certified trainer.
Proper use includes reviewing the entire Guide provided with your Product and any
specific Caution statements.
No Unlawful or Prohibited Use3.
This Product is designed for use with pets only. This pet training device is not
intended to harm, injure or provoke. Using this Product in a way that is not intended
could result in violation of Federal, State or local laws.