Brisa Ezylock Smart lock User manual

Smart lock initialization manual
Smart lock initialization manual

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EZYLOCK – Smart Lock initialization manual – v03.02
SUMMARY
1. First Steps ............................................................................................................... 3
1.1. Configuring your account ..................................................................................... 3
1.2. Initializing a new lock ............................................................................................ 3
1.3. Lock basic data ....................................................................................................... 5
1.4. Connectivity data .................................................................................................... 6
2. First lock activation ............................................................................................... 8
2.1. Confirming initialization ....................................................................................... 8
2.2. Initialization errors ................................................................................................ 9
2.3. Factory settings .................................................................................................... 10
3. Lock usage ............................................................................................................ 11
3.1. Access codes ......................................................................................................... 11
3.2. Locking the door .................................................................................................. 11
3.3. Special codes ........................................................................................................ 11
4. Battery status level ............................................................................................... 12

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EZYLOCK – Smart Lock initialization manual – v03.02
1. First Steps
Prior the lock initialization process, make sure to remove the batteries and only insert them when
requested. Also, ensure that the lock is correctly installed (see the Installation Manual).
1.1. Configuring your account
Before initializing, you must have installed the app Ezylock Remote Management® on your phone and
have a valid subscription in Ezylock®, which enables the remote management of locks and user
accesses. If you don’t have a valid subscription, you can sign up to the service by accessing the site
www.ezylock.com/ezylock , then clicking “Register Now” and following the instructions provided. Don’t
forget to add a valid credit card to enable the full access to the available features.
1.2. Initializing a new lock
Once you have downloaded the app Ezylock Remote Management®, log in with your credentials. To
initialize the new lock, access the Initialize Lock entry available in the side menu or in the Dashboard, or
press button + Activate new lock at the bottom in the locks list. Observe the informative message
concerning the connection to the lock’s network and click Continue.

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EZYLOCK – Smart Lock initialization manual – v03.02
1.3. Lock basic data
Carefully fill the presented form with the lock basic data and press Next when ready. The required data
are:
• Name of the lock, freely chosen by the user.
• Emergency code, with standardized number of digits configured when you created your account.
• Serial number, available in the installation kit as a QR Code. If the QR code cannot be recognized
by the device’s camera, it must be manually inserted.

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EZYLOCK – Smart Lock initialization manual – v03.02
1.4. Connectivity data
Select one of the connectivity choices for the installed lock:
• Offline: the lock will not be managed by Ezylock® platform and it will only be unlocked by the
emergency code.
• Wi-fi: the lock will communicate with Ezylock® platform using solely the wi-fi network provided by
you.
• Mobile: the lock will communicate with Ezylock® platform using 4G network solely.
• Wi-fi and mobile: the lock will communicate with Ezylock® platform using preferably the wi-fi
network provided by you, or the 4G network in case of unavailability of the wi-fi network.
OBS: Check if mobile connectivity option is available for your lock.
For the Wi-fi or Wi-fi and mobile options, carefully provide the SSID (name of the network) and the
password of the domestic wi-fi network. The lock installation address will be automatically filled according
to the device’s GPS info. Check if the data are correct and edit the address if needed. IMPORTANT: be
sure that the wi-fi network works at 2.4 GHz, as the lock works at this frequency.

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2. First lock activation
Once with the form filled, don’t click the Initialize Lock button yet. First, insert fully charged batteries and
observe if the lock is powered on. The LED below the numeric keyboard must blink intermittently with a
red light and the lock must issue an intermittent sound with one long beep. Wait for the lock to change
the LED’s light color to blue before moving to the next step.
If you take more than 5 minutes the lock will enter sleep-mode and turn off its lights. If it happens touch
the keyboard until the lights turn on again.
2.1. Confirming initialization
After verifying that the LED below the numeric keyboard is blinking a blue light:
1. Check every information and press button Initialize lock.
2. Confirm authorization to connect to the wi-fi network provided by the lock.
3. Confirm to send the initialization command. The lock will issue a sound with 3 short beeps, the
keyboard lights will remain lit for a few seconds and the LED below the keyboard will blink until the
initialization is completed.
4. Wait a few instants until the initialization is validated.

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EZYLOCK – Smart Lock initialization manual – v03.02
If the initialization was successful:
• The lock will issue a sound with three short beeps and the keyboard lights will be turned off.
• The app will confirm the initialization and will open the locks list. Check if the new lock is featured
in the list.
2.2. Initialization errors
In the case the app is not able to validate the initialization, perform the following steps:
1. Open Dashboard -> Locks to see if the installed lock is featured in the locks list. If it is featured,
then the initialization is already completed.
2. Check the website in the section Locks -> Locks List to see if the installed lock is featured in the
locks list. If it is featured, then the initialization is already completed.
3. Check if the domestic wi-fi network credentials were correctly inserted.

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The lock will try the connection to the domestic wi-fi network in the case of Wi-fi or Wi-fi and mobile
connectivity. If the connection is not successful, the lock will return to its initial state, so you need to go
back to step 2.1.
2.3. Factory settings
To return the lock to the original factory settings contact our support service by e-mail at
[email protected].

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3. Lock usage
By default, the numeric keypad will remain off. To activate it, just gently touch the lock panel. After tapping,
the keyboard will remain lit for 10 seconds.
3.1. Access codes
To use any access code or emergency code, activate the keypad by touching it, enter the desired numeric
code and press *.
• If the code is correct, the lock will emit a sequence of five short beeps, blink a green light, and
become unlocked. Push the door to open.
• If the code is incorrect, the lock will emit a long beep, blink a red light, and remain locked.
3.2. Locking the door
If you are on the outside, insert the special code 0* to immediately lock the door if it is correctly closed.
If you are on the inside, turn the deadbolt knob to immediately lock the door.
3.3. Special codes
Special codes are registered and customized on the Web Portal and are valid for all locks registered in
the account. Special codes are numeric passwords designed to record activities completed by someone,
performed in the environment secured by the lock. Some examples of activities (but not limited to these):
• Gardening.
• Swimming pool cleaning.
• Receiving orders.
• Room cleaning.
• Etc.
Special codes point activities that has taken place. They are registered on the system as a lock event,
but do not open the lock. A special code has the following structure: # + [numeric code], where the
[numeric code] has the same length as the account's codes.

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4. Battery status level
The battery status will be presented on the system after every lock synchronization, next to the field
date/time when:
battery level being between 70% and 100%
battery level being between 20% and 69%
battery level being between 0% and 19%
IMPORTANT: When the battery level drops below 20% of the workload voltage, the system generates a
low battery event. This event can be configured to alert selected users about this situation.