Bristan FLT BAS C User manual

Please keep this booklet for future
reference.
Installer, when you have read these
instructions please ensure you leave them
with the user.
Installation Instructions
Flute Tap Range
Models covered:
FLT BAS C, FLT 1HBF C,
FLT 2HBSM C, FLT TBAS C
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Contents
Thank you for choosing Bristan, the UK’s leading taps and showers expert.
We have designed this product with your enjoyment in mind. To ensure that it works
to its full potential, it needs to be fitted correctly. These fitting instructions have been
created to give you all of the information you need and, if you need any further help,
please do not hesitate to contact us.
Important Safety Information................................................... 3
General Information ................................................................. 4
Specifications ........................................................................... 5
Dimensions............................................................................... 6-7
Installation Requirements ....................................................... 8
Installation................................................................................ 9-10
Maintenance ............................................................................. 11
Troubleshooting........................................................................ 12
Notes......................................................................................... 13
Guarantee ................................................................................. 14-15
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Important Safety Information
•Please read these instructions thoroughly and retain for future use.
•All products manufactured and supplied by Bristan are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
•If you are in any doubt about your ability to install this product safely you must
employ the services of an experienced qualified plumber.
•This fitting needs to be installed in accordance with, and meet the requirements of the
Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
•Remove all packaging and check the fitting for damage before starting installation.
•Warning: Before starting any installation please consider the following: before
drilling into walls, check that there are no hidden electrical wires, cables or water
supply pipes. This can be checked with the aid of an electronic detector.
•If power tools are used do not forget to: - Wear eye protection
- Unplug equipment after use
•Important: Remember to turn off the mains water supply before connecting to any
existing pipe work. Fitting isolating valves to the inlet feeds is recommended for ease
of maintenance.
•Warning: Before installing the new fitting it is essential that you thoroughly flush
through the pipework in order to remove any remaining swarf, solder, etc.
Failure to carry out this procedure could cause problems or damage to the workings of
the fitting.
•Take care when handling the ‘flexible connecting pipes’, do not bend, twist or crush
them. Only tighten the pipes by hand.
•Do not crush or kink the shower hose, this could damage the hose and cause leaks.
• This product must not be modified in any way as this will invalidate the guarantee.
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General Information
This product has been tested to the Water Regulations Advisory Scheme (WRAS) and
satisfies the requirements of the Water Supply (Water Fittings) Regulations 1999 and
current bylaws. For full Installation Requirements & Notes (IRN) please visit
www.wras.co.uk/directory.
Designed to comply with BS EN 200 for combination taps to be used within systems
designed to BS 6700.
BS 6700 recommends the temperature of stored water should never exceed 65°C.
A stored water temperature of 60°C is considered sufficient to meet all normal
requirements and will minimise the build up of lime scale in hard water areas.
If installing this product on a low pressure (tank fed) system please see specification
table (page 5) to determine the minimum distance required from underside of the cold
water tank to the outlet.
These taps and mixers should be installed in compliance with the Water Regulations.
Where the supplies are unbalanced, i.e. Hot water from cylinder tank / cold from the
mains, approved check valves must be fitted in the supply pipes.
For further details contact your Local Water Authority.
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Specifications
Product Code
Working pressure
Inlet
Minimum distance
from cold water tank
to outlet (metres)
Min Max
FLT BAS C 0.2 5.0 M10 15mm Compression Flexible Tails 2
FLT 1HBF C 0.5 5.0 M16 15mm Compression Flexible Tails 5
FLT 2HBSM C 1.0 5.0 M12 15mm Compression Flexible Tails 10
FLT TBAS C 0.2 5.0 M10 15mm Compression Flexible Tails 2
Maximum static pressure- 10.0 bar
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Dimensions
Dimensions are nominal and in millimetres.
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Basin Mixer
Tall Basin Mixer
Basin Mixer
48
155
91
64
105
130
130
105
188
91
2
80
48
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Dimensions Cont.
2 Hole Bath Shower Mixer
Dimensions are nominal and in millimetres.
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1 Hole Bath Filler
56
155
52
230
40
165
143
116
91
6
0
28
56
154
243
85
116
143
165
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Installation Requirements
Flexible Connecting Pipes
Care must be taken when connecting the flexible connection pipes to the household pipework
to ensure they do not bend sharply and kink or twist.
See below for recommended ways to fit the flexible connecting pipes.
Slight
bend
90°
Angle
Kink Curved
round
Twists
Important: Failure to follow these guidelines may result in poor performance and damage
to the flexible connecting pipes.
Important: Full access must be made available on installation for future maintenance/
servicing purposes.
System Requirements:
Gravity fed hot & cold (Equal pressures)
Gravity fed hot & cold (Differential pressure, maximum ratio 5:1)
Unvented systems
Instantaneous water heater (Combination boiler)
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Installation
1. Screw the flexi tails into the bottom
of the tap body by hand only
(DO NOT OVERTIGHTEN).
2. Feed the flexi tails through the hole,
ensuring the washer is fitted between the
body and the basin/ bath.
3. Screw the fixing rod into the bottom of
the tap. Slide 'C' shaped rubber washer
and 'C' shaped metal washer onto the
fixing rod up to the underside of the basin/
bath.
4. To secure the tap in place tighten the
fixing nut onto the fixing rod until is fully
tightened against the 'C' shaped metal
washer. Suitable spanner can be used to
fully tighten the fixing nut.
5. Connect the flexi tails to the hot and
cold water supplies.
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Installation Cont.
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6. Bath Shower Mixer only
Remove the nut, metal and rubber
washers from the handset holder
threaded tail.
Place the handset holder base through
the hole, slide the rubber and metal
washers onto the thread and secure in
place by tightening the backnut up to the
underside of the bath.
The screws on the backnut allow for any
uneven surfaces and should be tightened
up to the metal washer.
Feed the hose through the handset
holder base and connect the hose to the
shower outlet pipe using the small
sealing washer.
Fit the handset to the hose using the
small washer.
7. Basin Mixer and Tall Basin Mixer only
Fit the clicker waste ensuring the rubber
washer is fitted between the basin and
the waste. Place the other rubber washer
under the basin and secure in place by
tightening the backnut. In order to fill
the basin, the button in the middle of the
waste needs to be pressed down.
To release the water, press the button
again.
8. Turn on water supplies, lift the handle
upwards and operate in both directions,
letting the water flow for a few minutes.
9. Check all joints and connections for any
leaks.
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Maintenance
Your fitting has a high quality finish and
should be treated with care to preserve
the visible surfaces. All surfaces will
wear if not cleaned correctly, the only safe
way to clean your mixer is to wipe with a
soft damp cloth. Stains can be removed
using washing up liquid. All bath cleaning
powders and liquids will damage the
surface of your fitting, even the
non-scratch cleaners.
Note: Never use abrasive detergents or
disinfectants or those containing alcohol,
hydrochloric acid or phosphoric acid.
Before carrying out any maintenance, turn
off the mains water supply and close any
isolating valves.
Prise out the handle cap, loosen the grub
screw using a 2.5 mm hexagonal key and
remove the handle.
Unscrew the shroud and cartridge retaining
nut and pull the cartridge out from the body.
Clean the cartridge thoroughly under cold
water to remove any build up of limescale
or debris.
If necessary replace the cartridge using
parts supplied by Bristan only.
Replace the cartridge into the body and
tighten the retaining nut to secure in place.
Screw the shroud onto the retaining nut and
push the handle onto the cartridge. Tighten
the grub screw and push fit the cap.
Cleaning the Cartridge
General Cleaning
Important: Tighten the retaining nut
with the correct size spanner and
apply appropriate force/torque.
Do not overtighten.
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Handle
Shroud
Retaining
Nut
Cartridge
Tap Body
2.5 mm
hexagonal key
Grub Screw Cap
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Troubleshooting
Symptom Cause Remedy
No flow or low
flow rate
partially closed isolation valve. Open isolation valve.
Instantaneous water heater
cycles on and off as flow rate or
pressure is too low.
Increase water flow rate or
pressure through system to
meet required minimum working
pressure of tap.
Head of water is below the
minimum distance required.
Refer to 'Specifications' on page
5.
Hot or cold water being drawn
off elsewhere causing pressure
changes or instantaneous boiler
temperature changes.
Do not use other water outlets
when using the taps.
Airlock or partial blockage in the
supply pipework.
Flush through pipework to
ensure removal of debris and
any airlocks.
Water dripping
from taps
This is normal for a short time
after using the taps.
This is caused by capilary action,
the build up of water in the tap
body.
If water continues to drip,
possibly due to the ceramic disc
valves
Remove and clean the cartridge,
refer to 'Maintenance' section on
page 11 before removing the tap.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned off. Turn on mains water supply.
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Notes
Please use this space to add any notes you or your installer may have
regarding the plumbing system / installation of this product.
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Guarantee
At Bristan, we want to make things as
easy as possible for our customers. That’s
why we design products that are easy to
fit and use, and that are quality tested to
make sure they won’t let you down. It’s
also why we offer solid guarantees on all
products, effective from the date of
purchase, to give you peace of mind.
Bristan’s Bathroom Taps are covered by
a 5 year guarantee. This also includes 5
year labour cover *(subject to
registration) which means that, in the
unlikely event that there is a problem in
the first year
after purchase, we’ll send one of our
expert engineers to fix it.
*Labour is provided by an approved
Bristan Care engineer or appointed
representative. The guarantee only applies
to products with a manufacturing fault.
There will be a call out charge for any
incidents where no fault has been found
with the product, or if the issue is due to
poor installation or maintenance.
Guarantee Terms and Conditions
This guarantee is in addition to your
statutory and other legal rights and is
subject to the following conditions:
• The product was purchased within
the United Kingdom or Republic of
Ireland.
• The guarantee applies solely to the
original purchaser with proof of
purchase.
• The installation must allow ready access
to all products for the purpose of
inspection, maintenance or replacement.
• Repair under this guarantee does not
extend the original expiry date. The
guarantee on any replacement parts or
product ends at the original expiry date.
• Any part found to be defective during
the guarantee period will be replaced
without charge, providing that the product
has been installed in accorance
with the instructions given in this guide
and used as the manufacturer intended.
The guarantee does not cover:
• Damage or defects caused by;
- General wear and tear (including
special non-chrome finishes;
components such as filters, seals, ‘O’
rings and washers)
- Incorrect installation
- Repair using non-Bristan parts
- Accidental or wilful misuse
- Corrosion and the use of
inappropriate cleaning products
- System debris including the build
up of limescale (which can be
controlled through regular servicing
and maintenance)
• Compensation for loss of use of the
product or consequential loss of any
kind.
In the interests of continuous product
improvement, Bristan reserves the right to
alter product specifications without notice.
The Bristan Product Guarantee does not
affect your statutory rights as a consumer.
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Guarantee & Service Policy
• Need help?
If this product does not function cor-
rectly when first used, contact Bristan
Care Customer Service on 0844 701 6273
where our expert team of advisors will be
able to offer you help and advice.
• Problems during the guarantee period
In the unlikely event that you encounter
any problems with the product during the
guarantee period, contact Bristan Care
Customer Service on 0844 701 6273 with
your proof of purchase and we will work to
resolve the problem quickly.
Bristan Care Customer Support
Bristan customers also benefit from the
support of Bristan Care, our
comprehensive customer support package
which offers:
Technical support hotline
(Tel: [phone]) with access to fully
trained advisers who can offer installation
advice, talk you through quick
maintenance checks, or recommend the
best course of action to fix any problems
with a product.
Expert advice
Find easy to follow ‘how to’ video guides
and technical FAQs online at
www.bristan.com. Our guides take you
step-by-step through many product instal-
lations and you can find plenty of easy
guides to quick product fixes and servic-
ing.
Spare parts
We hold thousands of spares and we keep
them for discontinued products for over
seven years. Spares can easily be ordered
online at www.bristan.com and are
dispatched the same day.
Expert plumbing engineers
If we can’t solve the problem over the
‘phone or with a spare part, then we’ll
send out one of our Bristan Care
engineers to take a look. Bristan Care
engineers provide free support for
products that are within guarantee, but
are also available to service products that
are out of guarantee for a small charge.
For details, please call Bristan Care
Customer Service on 0844 701 6273.
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Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire
B78 1SG
Web: www.bristan.com
Email: enquir[email protected]om
A Masco Company
Part Numbers: FLT BOOK 1
Issue: D3
Useful contact details:
Customer Service:
0844 7016273
Customer Service Email:
[e-mail]
Customer Service Fax:
0844 7016275
Reception:
0844 7016274
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