British Fires KNIGHTWOOD Assembly Instructions

xxiii© 2023 British Fires
KNIGHTWOOD LED ELECTRIC FIRE
INSTALLATION & USER INSTRUCTIONS
UK

1.0 IMPORTANT NOTES
IMPORTANT – THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.
When using this electrical appliance, basic
precautions should be followed to reduce
the risk of fire, electric shock and injury to
person, including the following:
This heater must be used on an AC supply
only and the voltage marked on the heater’s
rating label must correspond to the supply
voltage.
DO NOT switch the appliance on until it
is properly installed as described in this
manual.
This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
Children of less than 3 years should be
kept away unless continuously supervised.
Children aged from 3 years and less than 8
years shall only switch on/off the appliance
provided that it has been placed or installed
in its intended normal operating position
and they have been given supervision or
instruction concerning use of the appliance
in a safe way and understand the hazards
involved.
Children aged from 3 years and less than 8
years shall not plug in, regulate and clean
the appliance or perform user maintenance.
CAUTION: Some parts of this appliance
can become very hot and cause burns.
Particular attention has to be given where
children and vulnerable people are present.
Check that all parts included are intact and
not damaged. If the supply cord is damaged,
it must be replaced by the manufacturer,
its service agent or similarly qualified
persons in order to avoid a hazard. Never
use the appliance if the cord or any part of
the appliance shows signs of damage. The
heater must not be located immediately
below a socket-outlet.
DONOT use this heater in the immediate
surroundings of a bath, a shower or a
swimming pool.
WARNING: In order to avoid overheating,
DO NOT cover the fan of the heater.
DO NOT use this heater with a programmer,
timer, separate remote-control system or
any other device that switches the heater
on automatically, since a fire risk exists
if the heater is covered or positioned
incorrectly.
CAUTION: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-
out, this appliance must not be supplied
through an external switching device, such
as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
WARNING: This heater is not equipped with
a device to control the room temperature.
Do not use this heater in small rooms when
they are occupied by persons not capable
of leaving the room on their own, unless
constant supervision is provided.
Keep furniture, curtains and other fabric
material away from appliance.
DO NOT leave the appliance unattended
during use.
DO NOT run the mains cable under carpets,
rugs etc.
DO NOT cover or obstruct the heater
in any way. Overheating will result if it is
accidentally covered.
Never immerse the appliance in water or
any other liquids.
DO NOT use the appliance outdoors.
Before cleaning the appliance, ensure it is
unplugged from the power and that it is
completely cool.
DO NOT clean the appliance with abrasive
chemicals.
Never use accessories that are not
recommended or supplied by the
manufacturer. It could cause danger to the
user or damage to the appliance.
DO NOT insert or allow foreign objects to
enter the inlet or outlet vents as this may
result in electric shock, fire or damage to the
appliance.
DO NOT install the fire using an extension
cord.
Unplug from the mains supply if the
appliance is not to be used for long periods.
This appliance is only suitable for well-insulated
spaces or occasional use.
DO NOT use this appliance in an open flue.
TABLE OF CONTENTS
SECTION CONTENTS PAGE
1.0 Important Notes 02
2.0 Installation Requirements 03
3.0 Appliance Data 04
4.0 Component Checklist 05
5.0 Site Requirements 05
6.0 Clearances To Combustibles 06
7.0 Unpacking The Appliance 06
8.0 Preparing the Appliance 07
8.1 Removing the Front Glass 07–08
9.0 Installation Overview 09
9.1 Installation – Existing Opening 09–10
9.2 Installation – Stud Wall 11–12
10.0 Installing the Deluxe Real Logs 13
11.0 Pairing the Remote Control 15
12.0 Operating the Knightwood 16–19
13.0 Safety Cut-Out System 20
14.0 Cleaning and Maintenance 20
15.0 Troubleshooting Guide 21
16.0 Servicing 22
17.0 Spare Parts 23
18.0 Dimensions 24
19.0 Guarantee, Terms & Conditions 25
01
02© 2023 British Fires

2.0 INSTALLATION REQUIREMENTS 3.0 APPLIANCE DATA
KNIGHTWOOD LED ELECTRIC FIRE
Weight 70 kg
Dimensions 1525 x 802 x 392.5 mm
Supply Voltage & Rating Power 220–240V AC, 50Hz
Fuse Rating 13 Amp
Heating Elements 1260 – 1500 W
Lighting LED
Item Symbol Value Unit Item Unit Item Unit
HEAT OUTPUT TYPES OF HEAT INPUT, FOR ELECTRIC STORAGE LOCAL SPACE HEATERS ONLY OTHER CONTROL OPTIONS
Nominal heat output Pnom 1.5 KW Manual heat charge control with integrated thermostat N/A Room temperature control with
presence detection No
Minimum heat output (indicative) Pmin 0.75 KW Manual heat charge control with room and/or outdoor temperature
feedback N/A Room temperature control with open
window detection Yes
Maximum continuous heat output Pmax, c 1.5 KW Electronicheatcharge control with room and/oroutdoor temperature
feedback N/A With distance control option No
Fan assisted heat output N/A With adaptive start control No
With working time limitation No
AUXILIARY ELECTRICITY CONSUMPTION TYPE OF HEAT OUTPUT/ROOM TEMPERATURE CONTROL With black bulb sensor No
At nominal heat output elmax 0.0 KW Single stage heat output and no room temperature control No
At minimum heat output elmin 0.0 KW Two or more manual stages no temperature control No
In standby mode elSB 0.0 KW With mechanical thermostat room temperature control Yes
With electronic room temperature control No
Electronic room temperature control plus day timer Yes
Electronic room temperature control plus week timer Yes
This fire is fitted with Light Emitting Diode’s
(LEDs) in place of conventional bulbs.
LEDs generate the same light levels
as conventional bulbs, but use a fraction
of the energy consumed.
The data label, including the model
and serial number, can be found
inside the fire underneath the heat
assembly housing.
Model: EF40-XXA
Heater: 1260–1500W
Volts: 220-240V AC 50Hz
Lighting: LED
Fuse: 13Amp
U
U
nit 10, Avon Trading Park, Reid Street,
Christchurch, Dorset, BH23 2BT
RBK House, Irishtown, Athlone,
Co. Westmeath, N37 XP52, Ireland
Tel: [phone]
www.britishfires.com
S/N: XXXX2023XX00001
XX23
WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the power to the appliance working properly.
These appliances are supplied with a pre-wired
three pin plug (13 Amp fuse rated) and 1.8 metres
of electrical cable. It is therefore necessary for a
suitable electrical socket to be located within this
distance and be easily accessible. The appliances
are suitable for installation in static holiday/park
homes. The appliances may be hard wired into a fuse
spur, providing that the fuse spur is external to the
installation and easily accessible, this must be carried
out by a service agent or competent person, such
as a qualified electrician.
03
04© 2023 British Fires

4.0 COMPONENT CHECKLIST 5.0 SITE REQUIREMENTS 6.0 CLEARANCES TO COMBUSTIBLES 7.0 UNPACKING THE APPLIANCE
QUANTITY DESCRIPTION
1Heater unit
1Remote control handset
2AAA batteries
16 Wall plugs
16 Wall screws
2Glass suction cups
1Deluxe Real Logs
It should be noted that the appliance creates warm convected air
currents. These currents move heat from the room surroundings
to, and up the wall surfaces adjacent to the heater.
If the appliance is to be secure on a dry wall or a timber framed construction
then the integrity and ability of the wall to secure the appliance must be
confirmed. It is important in these circumstances that any vapour barrier
and/or structural members of the house frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance
and/or which type of wall fixing to use, you should take professional advice
and obtain the correct fixings. Alternatively, find a more suitable wall location.
• DO NOT run the supply cable under carpets.
• DO NOT site in a position where curtains or drapes could cover the appliance,
or other soft materials could cover e.g. below a coat rack.
• DO NOT site behind an opening door where mechanical impact/damage
could occur.
• DO NOT site where the supply cable would become a trip hazard.
• DO NOT sit, stand or forcefully pull on the appliance.
• DO NOT obstruct, cover or force items into the openings.
• DO NOT use the heater to dry clothes.
• DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the
appliance to combustible materials. These clearances are dependent on the
securing location as defined on the following pages.
The minimum distance to the front of the appliance is
900 mm.
There are no clearances for above or to the side of the
appliance, apart from being clear of curtains and drapes
for a flush wall installation.
If the stud wall immediately above the heater of the
appliance protrudes in front of the appliance rather than
finishing flush the over hanging section of the installation
must be made from a non-combustible material, such as
calcium silicate.
Before starting the installation of this fireplace, please
read the following:
1) The installation should be carried out by two adults to avoid injury or
damage. If for any reason it is considered too heavy, please obtain
assistance.
2) Two or more people may be required to lift the appliance from
the pallet. Use gloves to provide additional grip.
3) When lifting the electric appliance, always keep your back straight. Bend
your legs and not your back. Avoid twisting at the waist. It is better to
reposition your feet.
4) Avoid upper body and top heavy bending. Always bend from the knees
rather than the waist. Do not lean forward or sideways while handling
the appliance.
5) Use the handles on the sides of the appliance when lifting and moving.
6) Always keep the appliance as close to the body as possible. This will
minimize the cantilever action.
7) Extra safety precautions are required when handling the glass
see pages 7-8.
8) Remove the front glass from the appliance before removing the tape
from either side of the firebox. See section 8.1 on how to remove the
front glass.
WHEN UNPACKING THE PRODUCT PLEASE
NOTE THE LOOSE COMPONENTS ARE IN THE
TOP POLYSTYRENE COMPARTMENTS
CAUTION
This appliance is heavy. Always seek assistance whilst unpacking and/or during installation. Please read all the
instructions before continuing to unpack or install the appliance.
IMPORTANT
Please read completely through the instructions and verify that all listed parts are present before assembly.
IMPORTANT
05
06© 2023 British Fires

8.0 PREPARING THE APPLIANCE 8.1 REMOVING THE FRONT GLASS 8.1 REMOVING THE FRONT GLASS
Crosshead screws
We strongly recommend that two people are used to
remove the glass, both using protective gloves.
1) To remove the front glass from the appliance, use a cross headed screw
driver to remove the four (4x) screws from the glass retaining bracket.
2) Use the suction cups provided to remove the front glass, ensure that the
inside of the suction cups and the targeted surface on the glass is wiped
clean with a clean lint-free cloth.
Open the handles of the suction cups and press them
firmly onto the glass, ensure there are no air bubbles,
then place the handles together on each suction cup.
Ensure the cups are secure in position on the glass
and lift.
Ensure the glass is supported at all times.
Next, gently leaver the top of the glass towards you,
ensuring you have full support of the glass.
Lift the glass up and out from the appliance and place the
glass on a soft, flat surface on the floor.
Insert the Deluxe Real Log fuel bed as shown in the
following pages in section 10.0, page 13.
To re-install the glass, see the instructions in reverse
order.
Place the appliance in its final installation position. Once in position
place a level on top of the appliance to ensure it is level. If it is not
level there are adjustable feet at the bottom of the appliance to alter
the height. Screw / unscrew the adjustment feet by hand to the
desired height.
IMPORTANT
Once the front glass has been removed from the appliance, carefully remove the tape from either side of the firebox.
07
08© 2023 British Fires

9.0 INSTALLATION OVERVIEW
British Fires assumes absolutely no responsibility for
injuries and damages that may occur due to improper
installation or handling.
Remove any protective film coatings from the finished/
decorative surfaces of the appliance, if any. After having
selected the final position of the appliance taking into
account the integrity of the wall the electric appliance
may be secured to the wall.
To ensure customer safety, be sure to design the instal-
lation so that the strength of both the wall and any wall
fixings used are sufficient. Do not block the ventilation
holes of the appliance. The wall onto which the appliance/
stud wall is installed must be flat. Install only on a vertical
surface. Avoid sloped surfaces. Installation onto anything
other than a vertical wall may result in fire, damage or
injury.
If the appliance/stud wall is to be mounted on a dry
wall or a timber framed construction wall then efforts
should be made to fix into two or more wooden studs,
or supporting wooden members of the wall using the
fixing screws provided. If this is not achievable then the
wall should be strengthened using appropriate building
materials.
Ensure that the correct wall plugs are used for the type
of wall that the stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.
9.1 INSTALLATION – EXISTING OPENING 9.1 INSTALLATION – EXISTING OPENING
KNIGHTWOOD OPEN DIMENSIONS
HEIGHT WIDTH DEPTH
1549 mm 742 mm 392 mm minimum
IF INSTALLING THE APPLIANCE INTO AN EXISTING
CHIMNEY BREAST THE FLUE MUST BE BLOCKED OFF.
742 mm
1549 mm
8X WALL SCREWS
1) Insert the appliance in to place then with a pencil, mark
out on the wall the 2x hole positions.
2) Remove the appliance from its position. Then with an
8mm drill bit, if using the wall fixing supplied drill 2x
holes 50mm deep.
3) Insert the wall plugs into the wall. Then plug the
appliance into the wall and check the power to the
appliance. Refer to sections 11.0 & 12.0, page 16
& 17, on how to sync the remote and operate the
appliance.
4) Once the power to the appliance has been confirmed,
insert the appliance back into the opening, lining the
holes in the brackets with the holes in the wall.
5) Screw the wall screws through the wall brackets on
the appliance and into the wall plugs into the wall and
tighten, securing the appliance into place.
PLEASE NOTE:Before drilling into wall, always check that
there are no hidden wires, pipes, etc. Make sure that the
screws and wall plugs supplied are suitable for supporting
the unit to the surface. Consult a qualified person if you are
not sure.
The wall where the appliance is to be
installed must be capable of long-term
support of the total load of the
appliance. Measures should also be
taken to ensure sufficient strength to
withstand the force of earthquakes,
vibration and other external forces.
Plasterboard alone is not considered
to be a structural material. It is not
recommended to rely on plasterboard
fixings alone to support the weight of
the appliance.
Check regularly for security of wall
fixings as appropriate. Also check
security of supply cable and connec-
tions. If the supply cable becomes
damaged, it must be replaced by a
service agent or competent person,
such as a qualified electrician.
Crosshead screws
Once the appliance is in the correct
position install the plaster board
onto the wall. Ensure that the firebox
is not drilled into when installing the
plaster board. Then refer to section
9.2 on pages 11 & 12 on how to
remove the front glass and install the
fuel bed layout.
12.5mm lip
SIDE VIEW
09
10© 2023 British Fires

9.2 INSTALLATION – STUD WALL 9.2 INSTALLATION – STUD WALL
STUD WALL INSTALLATION CONTINUED
Fixing screws
160 MM
DO NOT DRILL
DIRECTLY
UNDERNEATH
APPLIANCE
740 MM
This appliance should be positioned on a firm level
surface and in a clean ‘dust free’ environment.
Once the frame work has been constructed
and secured to the wall and the appliance
is in its end position, ensure that there is
power to the appliance before any cladding/
plasterboard is installed.
For a stud wall installation, create a structure with an
opening to the dimensions stated to the right. Ensure the
structure is safely secured to the wall using the appro-
priate fixings method, please see relevant section 9.0 for
further information.
OPEN DIMENSIONS FOR KNIGHTWOOD
STUDWALL INSTALLATION
HEIGHT WIDTH DEPTH
1549mm 742mm 390mm minimum
1) Insert the appliance into the false chimney breast. With a pencil mark
through the wall fixing bracket on to the wall/studding where you wish to
attached the appliance to the structure.
2) Remove the appliance from the position and use an appropriate drill size for
the chosen wall fixing.
3) Return the appliance to its finished position.
4) Screw the wall screws through the wall brackets on the appliance and into
the stud work and tighten, securing the appliance into position.
5) Once the appliance is in the correct position plug the appliance into the
wall and check the power to the appliance. Refer to sections 11.0 & 12.0,
page 14 and 16 on how to sync the remote and operate the appliance.
Once the power to the appliance
has been confirmed, insert the
cladding onto the stud work. Ensure
that the firebox is not drilled into
when installing the cladding to the
structure. Then refer to section
8.1, pages 7 & 8, on how to remove
the front glass and install the fuel
bed layout.
DO NOT DRILL
THROUGH HIGHLIGHTED
SECTION BELOW 12.5mm lip
SIDE VIEW
742 mm
1549 mm
IMPORTANT:
Do not drill through the appliance when installing the cladding into position! The power cable is located at the bottom
of the appliance!
11
12© 2023 British Fires

1) See section 8.1 on page 10 on how to remove the front
glass in order to access the fuel bed then follow the
remaining steps here on how to install the Deluxe Real Log
fuel bed
2) Remove the six (6x) screws that hold the fuel bed into
position, then carefully remove the fuel bed tray from the
appliance and place safely to one side. A flat head screw
driver can carefully be used to lever the fuel bed out if extra
help is required.
3) Carefully place the deluxe fuel bed tray into position and
line the holes in the fuel bed up with the holes in the firebox.
Insert the two (2x) 1½ inch wood screws that secure the
fuel bed into position.
10.0 INSTALL THE DELUXE REAL LOGS
WE STRONGLY RECOMMEND PROTECTIVE GLOVES ARE USED WHEN HANDLING THE GLASS
4) Using the suction cups, carefully, lift the front glass into the front slot at the
bottom of the appliance, then carefully offer the top of the glass back into
position.
5) Use a cross headed screwdriver to screw the (4x) screws through the glass
retaining bracket of the appliance, holding the glass in place.
PLEASE ENSURE THE PRODUCT IS TURNED OFF
Crosshead screws
Crosshead screws
13
14© 2023 British Fires

12.0 OPERATING THE KNIGHTWOOD
REMOTE CONTROL
The button distribution of the remote controller is as shown right, and the current state informa-
tion of the electric fireplace, such as the flame effect, fuel bed, setting, temperature and time set,
is displayed on the LCD screen on the remote control.
1) STANDBY
Turns the appliance ON/OFF standby, the
default settings are: heater set to 27°C, the
main flame effect is F1, the Fuel bed is L1 (no
temperature display).
2) FLAME CONTROL
Changes the flame effect brightness F1, F2, F3,
F4, F1 (cycle adjustment)
3) HEATER
Heater button switches to the temperature
adjustment option when the weekly timing
function is adjusted. Then use the and
buttons to select the desired temperature.
The temperature cannot be adjusted while the
daily timer control is in use. Only the heating
function can be switched.
Temperature Setting range:
17°C, 18°C, 19°C, 20°C, 21°C, 22°C, 23°C, 24°C,
25°C, 26°C, 27°C, ON, 17°C (Cycle)
*Press and hold the heater button for three
seconds can transfer from °C to °F.
4) FUEL BED
Changes the color of the fuel bed. L1, L2, L3,
L4, L1 (cycle adjustment)
5) SLEEP TIMER
Adjusts the timer: 1H, 2H, 3H, 4H, 5H, 6H, 7H,
8H, 9H, OF, 1H (cycle)
6) DOWN LIGHT
Turns the down lighting ON/OFF, (the down
light symbol will be lit when it is turned on).
7) TIME AND WEEK SETTINGS
Press to enter the time and week timer
settings.
8) LOWER TEMPERATURE 1°C
Press this button to lower the temperature by
–1°, incrementally, while heating is on.
9) RAISE TEMPERATURE 1°C
Press this button to raise the temperature by
+1°, incrementally, while heat is on.
10) DATE SET
To choose from Monday to Sunday
or week timer mode option. Option
mode:1-2-3-4-5-6-7-A-oF.
7
9
10
3
5
8
1
2
4
6
11.0 PAIRING THE REMOTE CONTROL
Within 1 minute of turning the power on by the main ON/
OFF switch (located on the front, top left hand side of the
appliance), press and hold and the and buttons on
the remote control for 3 seconds, to remotely pair to the
appliance, the LCD only displays bL (displayed at the display
temperature position) and flashes for 5 seconds, then
returns to the current display state. The remote is then
paired to the appliance.
The ON/OFF switch is located on the front, top left hand
side of the appliance. Press the O/I button once to turn
the fire on. The appliance will then automatically after
powering on. All other features will need to be activated by
the remote after pairing.
15
16© 2023 British Fires

STANDBY BUTTON:
Turns the appliance ON/OFF standby,
the default settings are: heater set
to 27°C, the main flame effect is F1,
the Fuel bed is L1 (no temperature
display).
CHANGING FLAME EFFECT:
In the power-on state, press this
button, the digital screen displays
the flame position and the flame
indicator is bright, and the main
flame position can be adjusted. The
flame brightness settings are: F1, F2,
F3, F4, Set as follows:
BUTTON DISPLAY FLAME
EFFECT
1st
Press F1 Full
2nd
Press F2 Medium
3rd
Press F3 Low
4th
Press F4
Cycle
through
settings
HEATING OPERATIONS:
1) Press the heater button to turn
the heating function on and off and
adjust the temperature setting.
Heater is divided into temperature
settings: 17°C, 18°C, 19°C, 20°C,
21°C, 22°C, 23°C, 24°C, 25°C, 26°C,
27°C, ON, 17°C (Cycle)
2) Press and hold the heater button
for 3 seconds to convert the temper-
ature unit from °C to °F. The temper-
ature display window will flash. After
the temperature is set, the display
unit will flash 5 times, then automat-
ically save the settings and exit the
setting state. After the display unit
is turned on, if there is no operation
within 10 seconds, the setting
status is also exited.
3) Fan delay function: After the
appliance is turned off, the fan will
continue running for 15 seconds
then stop.
Open Window Detection function: When
the appliance is heating and the
ambient temperature suddenly drops
≥5°C within 10 minutes, and the envi-
ronment cannot be warmed up within
30 minutes the appliance will auto-
matically display “OP”. The heating
function will then be automatically
turned off, and when the “OP” is
displayed, it can be turned off and
then restarted by turning off and on
the appliance to clear the fault code.
4) This appliance has a non-self-reset-
ting overheat protection device
(thermal cut-out) which will activate
if the air inlets or outlets are
obstructed. For safety reasons the
fire will NOT switch on again auto-
matically, the following procedure
must be carried out before the fire
can be operated.
NOTE: The flame-effect will
remain operational if the
cut-out is activated, only
the fan heater is prevented
from working.
Switch OFF the appliance at the wall
socket or outlet. Leave the fire OFF
for a period of no less than 10
minutes, ensuring all obstructions
are removed. Switch the appliance
ON at the wall. Ensure the appliance
is turned ON at the control switches.
If the fire fails to operate correctly,
repeat the above procedure.
Refer to section 13.0, page
20 for more information
about the Safety Cut-Out
System.
FUEL BED COLOR OPTIONS:
Once powered, press the “Fuel Bed”
button and the LCD screen on the
remote will display the fuel bed icon.
Now, the fuel bed color can be
adjusted. The different settings are:
L1, L2, L3, L4; Fuel bed light. Set as
follows:
BUTTON DISPLAY FLAME
EFFECT
1st
Press L1 Orange
2nd
Press L2 Blue
3rd
Press L3 Orange + Blue
4th
Press L4
Cycle
through
settings
SETTING SLEEP TIMER:
In the timed display, press the “Sleep
Timer” button to adjust the time, plus
one hour for each press. (You can’t
enter the weekly timing selection,
you can only set the current
automatic shutdown time. This
function is available when the weekly
timing function is turned on. Will not
operate). Timing range: 1H, 2H, 3H,
4H, 5H, 6H, 7H, 8H, 9H, OF, 1H
(cycle adjustment).
Control Down Lighting:
Turns the down lighting lights on and
off.
Setting Clock and Timer:
Use the date button to choose from
Monday to Sunday or week timer
mode option. Option mode:
1-2-3-4-5-6-7-A-oF.
CLOCK SETTING:
1) At standby state (after the unit is
plugged in and before pressing “main
power”), press and hold the Setting
button on the remote for 3 seconds,
the digital display will then flash
“00:00”.
2) Press on the remote control to
set the hour, press the remote
control to set the minutes.
3) Press “Setting” to enter the
setting of the week timer. Press
to select Sunday to Saturday,
The date symbol will light up after the
day is selected. When finished, press
the button to exit setting.
12.0 OPERATING THE KNIGHTWOOD
NOTE:
The current clock must be set after the initial power-on or power-off, otherwise the clock will remain “00:00” status
and you won’t be able to set the week timer function.
17
18© 2023 British Fires

HEAT SETTINGS:
Use the remote control’s Heater
button to select the temperature.
The system default parameters are:
27°C. Press & buttons to select
the temperature when the heating is
turned on. Temperature range: 16°–
27°C ; ON ; 16°C ; (Cycle).
Timing switch ON/OFF preset:
1) While in the standby state, press
the sleep timer button on the
remote for three seconds to pre set
timing switch on/off the week timer.
Enter mode 1, while the display is “1
ON”, the clock will be “01:00”, press
to set hour, press to set
minute, press
to set the week,
every press on the
will show SU,
MO, TU, WE, TH, FR,
SA and flash in turn,
you can use the
key to select or de-select the desired
date. The indicates all of the
selected days. Press the “Heater”
button to enter the temperature
setting, then press the &
button to set temperature.
2) Press “Setting” again to set
the timer switch off, the display is 1
OFF, the clock is displayed as
“02:00”, press to set hour, press
to set minute, the date of the
timer off is the same as the timer on,
you can’t change this manually. After
setting, press to enter the
setting of mode 2, which operates
the same as mode 1. You can set
mode 1 to mode 7 with the above
method. Press or on the
remote for 3 seconds to save setting
and exit week timer setting.
3) After the preset timing ON/OFF
switch, you can use the clock/timer
button to select the desired
timing mode
1–2–3–4–5–
6–7– auto option,
after the option
shows five seconds
without any
operation, it will
save the selected option and enter
the current setting of the option,
the timer logo of the display lighten
and will automatically run the preset
switch setting program. You can indi-
vidually select each setting of modes
1–7 for automatic ON/OFF switching,
or you can preset the desired
settings, and then select “auto mode”
for multiple preset series executions.
4) If you want to set the ON/OFF
switch and temperature setting for
different periods of the week, then
set the switching time and temper-
ature of each day from Sunday to
Monday in mode 1–7. After
setting, use the “auto mode” to run
timing switch and then the system
will run the week timer of 1–7
modes. You can also set 1–7 modes
within 1 day, use the “auto mode” to
run timing switch ON/OFF within
one day. Be aware that when you
use “auto mode”, you need to make
sure the settings of times does not
overlap each other, otherwise the
timer will not operate.
5) After entering the week timer
setting, press the button for 3
seconds to exit the week timer mode,
then the timer symbol will be extin-
guished. You can check the 1–7 timer
settings by pressing the “Setting”
button. For example: press
to display (1 ON “01:00” tempera-
ture 27°C), press again to
display (1 OFF “02:00” temperature
27°C). Press the “Setting” button
again to display (2 On “03:00”
temperature 26°C) then press the
Setting button to display (2 OFF
“13:00” temperature 27°C). The
wireless remote control and the
appliance must be kept within 4
meters to prevent the remote
control and the appliance from
failing due to the distance
exceeding the effective remote
control range when working at the
weekly timing. After the weekly
time is turned on, the remote
controller automatically controls
the appliance at the set appoint-
ment time.
12.0 OPERATING THE KNIGHTWOOD 13.0 SAFETY CUT-OUT SYSTEM 14.0 CLEANING AND MAINTENANCE
This appliance has a non-self-re-
setting overheat protection
device (thermal cut-out) which
will activate if the air inlets or
outlets are obstructed. For safety
reasons the fire will NOT switch
on again automatically.
The following procedure must
be carried out before the fire
can be operated again:
1) Switch OFF the appliance at the
wall socket or outlet. Leave the
fire OFF for a period of no less
than 10 minutes, ensuring all
obstructions are removed.
2) Switch the appliance to ON at the
wall.
3) Ensure the appliance is turned ON
at the ON/OFF switches.
NOTE: During the cut-out
test the fire will automati-
cally display ‘88’.
If the fire fails to operate correctly,
repeat steps one and two. If an
attempt to switch on the appliance
is made before the safety cut-out
has reset, the appliance may
cut-out for a further period of time.
If the sequence has been followed
correctly and the appliance still fails
to function, check the fuse in the wall
outlet. If this is not the cause, call an
electrician or maintenance engineer.
NOTE: The flame-effect will
remain operational if the
cut-out is activated and only
the fan heater is prevented
from working.
CLEANING:
For general cleaning use a soft clean
duster – never use harsh abrasive
or cleaners. The glass panels should
be cleaned carefully with a soft cloth.
Remove the front facing glass pane
in order to clean the inside of the
pane. Please refer to section 8.1 to
do this.
Except for periodic cleaning of dust,
there are no specific requirements
for care, other than regular cleaning
of the general appliance. A wipe with
a dry cloth is normally sufficient. DO
NOT use abrasive cleaners as they
can damage the finish. Make sure
the heater outlet and inlet grille
(located on the top, front, centre
of the appliance) is kept clear of
dust, pet hair and other airborne
household matter. These should be
vacuum cleaned periodically using
a brush attachment. The LED light
strips are designed and tested to
last 20,000 hours.
HANDSET BATTERY REPLACEMENT
Battery Requirements:
Two (2x) AAA 1.5V
1) Remove the battery cover and the
used batteries from the back of
the remote control.
2) Insert the two replacement
batteries the correct way into
the battery holder — making
sure the batteries are firmly
seated.
3) Then insert the battery cover
back into position.
4) You will then need to pair the
remote to the appliance. Please
refer to section 11.0 Pairing The
Remote Control.
If in doubt consult a qualified
electrician. Refer to Section
3.0 Appliance Data for fuse
specification. Excluding
fuses, use only genuine
manufacturers spare parts
available from your supplier.
CAUTION:
Always disconnect the appliance from the mains supply outlet socket before undertaking any cleaning or maintenance!
19
20© 2023 British Fires

MY KNIGHTWOOD LED ELECTRIC FIRE... REMEDY
is not switching on Ensure mains switch is on. Replace the fuse in the plug.
is not emitting any heat The fire is fitted with an energy saving thermostat. If the temperature in the room is higher than the temperature
selected on the fire, then the thermostat will stop the heater from turning on. For example, if the room temper-
ature is 22°C or above and the fires heater is set at 22°C, then the heater will not be required until the room
temperature drops below 22°C. If this is the case select a higher temperature setting than the room’s tempera-
ture and the heater will begin to operate. The safety cut-out may have been operated. Switch the appliance off, leave
for 10 minutes then switch back on.
shuts off after a period of time Check that the temperature is not set onto the lower settings.
If the room is warm enough the thermostat will stop the fire switching the heat on.
Check that the air inlet/outlet is blocked off.
Check that the window detection sensor has not activated.
Display panel shows 88
EE
OP
There is a fault with the heater. Check that the temperature is not set onto the lower settings. If the room is warm
enough the thermostat will stop the fire switching the heat on. Check that the air vent are not blocked off.
There is an electrical fault. A service engineer will need to check the thermostat for any loose connections.
The open Window Detection function is in operation, this operates when the appliance is heating and the ambient
temperature suddenly drops ≥5°C within 10 minutes, and the environment cannot be warmed up within 30 minutes,
resulting in the appliance automatically displaying “OP.” The heating function will then be automatically turned off,
and when the “OP” is displayed, it can be turned off and then restarted by turning off and on the appliance to clear
the fault code.
15.0 TROUBLESHOOTING GUIDE 16.0 SERVICING
THERE ARE NO INTERNAL USER SERVICEABLE PARTS.
This appliances are supplied with a
BS1363 3-pin plug fitted with a 13
Amp fuse. Should the fuse require
replacing, it must be replaced with a
fuse rated at 13 Amp and approved
to BS1362. In the event of the mains
plug being removed/replaced for any
reason, please note:
IMPORTANT: The wires in
the mains lead are coloured
in accordance with the
following code:
Blue Neutral
Brown Live
Green/Yellow Earth
As the colours of the wires in the
mains lead of this appliance may not
correspond with the colour markings
identifying the terminals in your plug,
proceed as follows.
The blue wire must be connected to
the terminal marked with an N or
coloured black. The brown wire must
be connected to the terminal marked
with an L or coloured red. The green/
yellow wire must be connected to the
earth terminal which is marked with
an E or with the earth symbol.
WARNING:
Never connect live or neutral wires to the earth terminal of the plug.
NOTE:
If a moulded plug is fitted and has to be removed take great care in disposing of the plug and severed cable, it must
be destroyed to prevent engaging into a socket. Refer to Section 3.0, Appliance Data for fuse specification. Excluding
fuses, use only genuine manufacturers spare parts available from your supplier.
21
22© 2023 British Fires

17.0 SPARE PARTS
A 802.0 mm
B 1525.0 mm
C 1159.0 mm
D 717.0 mm
E 151.0 mm
F 174.0 mm
G 392.5 mm
H 725.0 mm
I 380.0 mm
18.0 KNIGHTWOOD DIMENSIONS
2
6
9
7
1
5
15
11
11
12
10
13
14
8
34
E
F
Side
View
H
GI
Top View
A
D
B C
Front
View
Knightwood LED Electric Fire Spares
1 – F960338 Rear Glass Panel
2 – F960340 Rear Glass Retaining Bracket
3 – F960307 Front Glass Panel
4 – F960264 Front Glass Retaining Bracket
5 – F960273 Remote Receiver
6 – F960265 Downlighting Led Light Strip
7 – F960342 Heater & Fan Assy
8 – F960343 Cavity Box (Optional Extra)
9 – F960275 Feedback Display Panel
10 – F960271 Isolator Switch
11 – F960341 Fixing Kit Including Brackets & Screws
12 – F960267 PCB
13 – F960269 Rotisserie Motor
14 – F960266 Flame Effect LED Strip
15 – F960334 Frosted Fuelbed
16 – F960333 Fuelbed Tray
17 – F960274 NTC Thermostat
18 – F960268 Remote Handset
23
24© 2023 British Fires

19.0 GUARANTEE, TERMS & CONDITIONS
AUTOMATIC 1-YEAR GUARANTEE
We offer a standard one-year guarantee on every electric appliance.
FREE 3-YEAR GUARANTEE WITH REGISTRATION
At British Fires we pride ourselves on quality and performance, so much
so that each of our appliances is eligible for a three-year guarantee
when purchased from an authorised dealer. To cover your appliance
for a further two years, free registration is required on our website
www.britishfires.com/guarantee. Full warranty terms and conditions are
available to view at www.britishfires.com.
TERMS & CONDITIONS
All appliances must be installed in a correctly ventilated space in accord-
ance with the manufacturer’s installation instructions and the rules in
force. All of our fires carry UKCA & CE Approval. July 2023 British Fires
Ltd.
1) For any claim to be made within three years from date of purchase you will
be required to provide and supply your original proof of purchase.
2) All appliances must have been installed and operated in accordance with
the manufacturer’s instructions.
3) Purchase(s) must be made through an authorised stockist/retailer.
Please note all consumable items such as any ceramics
including; coals, pebbles, logs, bark, crystals, rear panels
are not covered by the 3-year guarantee.
During the guarantee period any appliance or component which is proved
to be faulty or defective in manufacture, will be repaired or replaced free of
material and labour charges, providing that we have authorised or carried out
the repair or replacement.
We will not accept or reimburse the costs of any third-party who undertakes
any work carried on the appliance or fits parts, unless we have approved such
work in advance of it being carried out.
The guarantee period will not be extended even if we repair or replace any
appliance or part.
MAKING A CLAIM:
If you wish to make a claim under our guarantee and all the terms and condi-
tions for your appliance have been met then please submit the following infor-
mation for the attention of the Service Department to the address below.
Alternatively, you can email or fax. British Fires, Service Department, Reid
Street, Christchurch, Dorset, BH23 2BT.
Email: Guarantee@britishfires.co.uk Fax: [phone].
DETAILS REQUIRED:
1) Name, full address and contact telephone number.
2) A copy of your proof of purchase (e.g. receipt or bank statement). Please
note that this does not affect your statutory rights.
Waste electrical appliances should not be disposed of with household waste. Please recycle where facilities exist. Check
with your local authority or retailer for recycling advice. As our policy is one of continuous improvement and development, we
therefore, hope that you will understand we must retain the right to amend details and/or specifications without prior notice.
25
26© 2023 British Fires

Model covered by these instructions:
Knightwood LED Electric Fire (EF40-65A)
This appliance is only suitable for well insulated spaces or occasional use. Please
note: Except where otherwise stated, all rights, including copyright in the text, images
and layout of this booklet is owned by British Fires. You are not permitted to copy
or adapt any of the content without the prior written permission of British Fires.
© 2023 British Fires
All instructions must
be handed to the user
for safekeeping.
Revision B – 08/23
British Fires
Unit 10 Avon Trading Park
Christchurch, Dorset
BH23 2BT,
United Kingdom
RBK House
Irishtown, Athlone Co.
Westmeath
N37 XP52, Ireland
T: 0808 169 9911
W: britishfires.com
E: sales@britishfires.com
This product complies with conformity
requirements of the applicable UK
Regulations.
This product complies with conformity
requirements of the applicable
European Regulations or Directives.
This product complies with conformity
requirements of the applicable European
Regulations or Directives.