British Fires NEW FOREST 650SQ Assembly Instructions

© 2022 British Fires
NEW FOREST 650SQ ELECTRIC FIRE
INSTALLATION & USER INSTRUCTIONS
UK

// TABLE OF CONTENTS
Section Contents Page
1.0 Installation Requirements 01
2.0 Important Notes 02
3.0 Appliance Data 03
4.0 Component Checklist 04
5.0 Site Requirements 04
6.0 Clearances To Combustibles 05
7.0 Unpacking The Appliance 06
8.0 Preparing The Appliance – Existing opening 07
8.1 Preparing The Appliance – Studwall 07–08
9.0 Installation Overview 09
9.1 Installation – Existing opening 10
9.2 Installation – Studwall 11–13
9.3 Installation – Existing opening with a surround 13–14
9.4 Installation – Cavity wall with cavity box 15–17
9.5 Removing the front glass 18
10.0 Forest View Fuel Bed Layout 19
10.1 Slate Fuel Bed Layout 20
10.2 Diamond Light Fuel Bed Layout 21
10.3 Deluxe Real Bed (Optional Upgrade) 22
11.0 Pairing The Remote Control 23
12.0 Operating The Appliance 23–27
13.0 Safety Cut-out System 28
14.0 Cleaning and Maintenance 28
15.0 Troubleshooting Guide 29
16.0 Spare parts 30–31
17.0 Servicing 32
18.0 Guarantee, Terms & Conditions 33
19.0 Dimensions 34
// 2.0 IMPORTANT NOTES
// ATTENTION:
These instructions should be read carefully and retained for future reference.
When using this electrical appliance, basic
precautions should be followed to reduce
the risk of fire, electric shock and injury to
person, including the following:
This heater must be used on an AC
supply only and the voltage marked on the
heater’s rating label must correspond to
the supply voltage.
DO NOT switch the appliance on until it
is properly installed as described in this
manual.
This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
Children of less than 3 years should be
kept away unless continuously supervised.
Children aged from 3 years and less than 8
years shall only switch on/off the appliance
provided that it has been placed or installed
in its intended normal operating position
and they have been given supervision or
instruction concerning use of the appliance
in a safe way and understand the hazards
involved.
Children aged from 3 years and less than
8 years shall not plug in, regulate and clean
the appliance or perform user maintenance.
CAUTION: Some parts of this appliance
can become very hot and cause burns.
Particular attention has to be given where
children and vulnerable people are present.
Check that all parts included are intact and
not damaged. If the supply cord is damaged,
it must be replaced by the manufacturer,
its service agent or similarly qualified
persons in order to avoid a hazard. Never
use the appliance if the cord or any part of
the appliance shows signs of damage. The
heater must not be located immediately
below a socket-outlet.
DO NOT use this heater in the immediate
surroundings of a bath, a shower or a
swimming pool.
WARNING: In order to avoid overheating,
DO NOT cover the fan of the heater.
DO NOT use this heater with a programmer,
timer, separate remote-control system or
any other device that switches the heater
on automatically, since a fire risk exists if the
heater is covered or positioned incorrectly.
CAUTION: In order to avoid a hazard due to
inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through
an external switching device, such as a timer,
or connected to a circuit that is regularly
switched on and off by the utility.
WARNING: This heater is not equipped with
a device to control the room temperature.
Do not use this heater in small rooms when
they are occupied by persons not capable
of leaving the room on their own, unless
constant supervision is provided.
Keep furniture, curtains and other fabric
material away from appliance.
DO NOT leave the appliance unattended
during use.
DO NOT run the mains cable under carpets,
rugs etc.
DO NOT cover or obstruct the heater
in any way. Overheating will result if it is
accidentally covered.
Never immerse the appliance in water or any
other liquids.
DO NOT use the appliance outdoors.
Before cleaning the appliance, ensure it
is unplugged from the power and that it is
completely cool.
DO NOT clean the appliance with abrasive
chemicals.
Never use accessories that are not
recommended or supplied by the
manufacturer. It could cause danger to the
user or damage to the appliance.
DO NOT insert or allow foreign objects to
enter the inlet or outlet vents as this may
result in electric shock, fire or damage to the
appliance.
DO NOT install the fire using an extension
cord.
Unplug from the mains supply if the
appliance is not to be used for long periods.
This appliance is only suitable for well-insulated
spaces or occasional use.
DO NOT use this appliance in an open flue.
These appliances are supplied with a pre-wired
three pin plug (13 Amp fuse rated) and 1.8 metres
of electrical cable. It is therefore necessary for a
suitable electrical socket to be located within this
distance and be easily accessible. The appliances
are suitable for installation in static holiday/park
homes. The appliances may be hard wired into a fuse
spur, providing that the fuse spur is external to the
installation and easily accessible, this must be carried
out by a service agent or competent person, such
as a qualified electrician.
// 1.0 INSTALLATION REQUIREMENTS
// 01
// 02© 2022 British Fires

// 3.0 APPLIANCE DATA FOR THE NEW FOREST 650sq
Item Symbol Value Unit Item Unit Item Unit
Heat Output Types of heat input, for electric storage local space heaters only Other control options
Nominal heat output Pnom 1.5 KW Manual heat charge control with integrated thermostat N/A Room temperature control with presence
detection No
Minimum heat output (indicative) Pmin 0.75 KW Manual heat charge control with room and/or outdoor temperature feedback N/A Room temperature control with open
window detection Yes
Maximum continuous heat output Pmax, c 1.5 KW Electronic heat chargecontrol with roomand/oroutdoor temperature feedback N/A With distance control option No
Fan assisted heat output N/A With adaptive start control No
With working time limitation No
Auxiliary electricity consumption Type of heat output/room temperature control With black bulb sensor No
At nominal heat output elmax 0.0 KW Single stage heat output and no room temperature control No
At minimumheat output elmin 0.0 KW Two or more manual stages no temperature control No
In standby mode elSB 0.0 KW With mechanical thermostat room temperature control Yes
With electronic room temperature control No
Electronic room temperature control plus day timer Yes
Electronic room temperature control plus week timer Yes
This fire is fitted with LED’s
(Light Emitting Diode) in place
of conventional bulbs. LED’s
generate the same light levels
as conventional bulbs, but use a
fraction of the energy consumed.
New Forest 650sq Electric Fireplace
Weight 35 kg
Dimensions 911 x 652 x 222mm
Supply Voltage & Rating Power 220–240V AC, 50Hz, 1500W
Heating Elements 13 Amp
Lighting LED
Approvals UKCA, CE
Model: EF40-XXA
Heater: 1260–1500W
Volts: 220-240V AC 50Hz
Lighting: LED
Fuse: 13Amp
U
U
nit 10, Avon Trading Park, Reid Street,
Christchurch, Dorset, BH23 2BT
RBK House, Irishtown, Athlone,
Co. Westmeath, N37 XP52, Ireland
Tel: [phone]
www.britishfires.com
S/N: XXXX2022XX00001
XX22
UK Patent Number:
GB 2583055 B
EU Patent Number:
19215407.8
// 4.0 COMPONENT CHECKLIST // 5.0 SITE REQUIREMENTS
Quantity Description
1Heater unit
2Wall fixing brackets
2Side Slip brackets
2Flush Wall brackets
1Remote control handset
1Box of logs
1Bag of dark slate
1Bag of light slate
1Bag of bark
1Bag husk
1Bag of large crystals
1Bag of small crystals
2AAA batteries
12 Firebox screws
4Wall plugs
4Fixing screws
4Cavity box brackets
1Cavity box (Optional)
1Deluxe Real Log set (Upgrade opt.)
It should be noted that the appliance creates warm convected air
currents. These currents move heat from the room surroundings to,
and up the wall surfaces adjacent to the heater.
If the appliance is to be secure on a dry wall or a timber framed
construction then the integrity and ability of the wall to secure the
appliance must be confirmed. It is important in these circumstances
that any vapour barrier and/or structural members of the house
frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance
and/or which type of wall fixing to use, you should take professional
advice and obtain the correct fixings. Alternatively, find a more
suitable wall location.
DO NOT run the supply cable under carpets.
DO NOT site in a position where curtains or drapes could cover
the appliance, or other soft materials could cover e.g.
below a coat rack.
DO NOT site behind an opening door where mechanical impact/damage
could occur.
DO NOT site where the supply cable would become a trip hazard.
DO NOT sit, stand or forcefully pull on the appliance.
DO NOT obstruct, cover or force items into the openings.
DO NOT use the heater to dry clothes.
DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the
appliance to combustible materials. These clearances are dependent
on the securing location as defined on the following pages.
When unpacking the product
please note the loose
components are in the top
polystyrene compartments
// 03
// 04© 2022 British Fires

// 6.0 CLEARANCES TO COMBUSTIBLES // 7.0 UNPACKING THE APPLIANCE // 8.0 PREPARING THE APPLIANCE
FOR INSTALLING INTO AN EXISTING OPENING (FLUSH TO THE WALL)
The minimum distance to the front of the appliance
is 900mm.
There are no clearances for above or side of the
appliance, apart from being clear of curtains and
drapes for a flush wall installation.
BEFORE STARTING THE INSTALLATION OF THIS
FIREPLACE, PLEASE READ THE FOLLOWING:
1) The installation should be carried out by two adults to avoid
injury or damage. If for any reason it is considered too heavy,
please obtain assistance.
2) When lifting the electric appliance, always keep your back
straight. Bend your legs and not your back. Avoid twisting at the
waist. It is better to reposition your feet.
3) Avoid upper body / top heavy bending. Always bend from the
knees rather than the waist. Do not lean forward or sideways
while handling the appliance.
4) Always grip the appliance with the palm of the hand – do not use
the tips of fingers for support.
5) Always keep the appliance as close to the body as possible. This
will minimize the cantilever action.
6) Use gloves to provide additional grip.
7) Unpack the package and lift the appliance gently out of the box.
Put it on a flat surface with the front panel facing forward.
// CAUTION:
This appliance is heavy. Always seek assistance whilst unpacking and/or
during installation. Please read all the instructions before continuing to
unpack or install appliance.
// IMPORTANT:
Please read completely through the instructions and verify that all listed
parts are present before assembly.
Using a cross headed screw driver screw the
2x flush wall fixing brackets onto the sides of the
appliance with the 4x firebox screws provided.
When the 2x brackets are installed they will
finish flush with the front face of the firebox.
Place the appliance in its final installation position.
Once in position, place a level on top of the
appliance to ensure it is level. If the appliance is not
level, there are adjustment feet at the bottom of
the appliance to alter the height, Screw/unscrew
the adjustment feet by hand to the desired height.
// 05
// 06© 2022 British Fires

// 8.1 PREPARING THE APPLIANCE – STUD WALL // 8.1 PREPARING THE APPLIANCE – CAVITY BOX
OPTIONAL TO USE WITH A SURROUND
Rear Fixing Installation Side Fixing Installation
Using a cross headed screw driver screw the 2x wall brackets onto the top of the
appliance with the 4x firebox screws provided to suit your installation best, i.e. rear
fixing or side fixing.
Place the appliance in its final installation position.
Once in position, place a level on top of the appliance
to ensure it is level. If the appliance is not level, there
are adjustment feet at the bottom of the appliance
to alter the height, Screw/unscrew the adjustment
feet by hand to the desired height.
Line the holes in the slip brackets and the cavity fixing brackets up with
the corresponding holes in the side of the firebox, once in position use
a cross headed screw driver to screw the 8x firebox screws into place,
securing both brackets to the appliance.
Place the appliance in its final installation position.
Once in position, place a level on top of the appliance
to ensure it is level. If the appliance is not level, there
are adjustment feet at the bottom of the appliance
to alter the height, Screw/unscrew the adjustment
feet by hand to the desired height.
// 07
// 08© 2022 British Fires

// 9.0 INSTALLATION OVERVIEW // 9.1 NSTALLATION – EXISTING OPENING
British Fires assumes absolutely no responsibility for injuries and
damages that may occur due to improper installation or handling.
Remove any protective film coatings from the finished/decorative
surfaces of the appliance, if any. After having selected the final position
of the appliance taking into account the integrity of the wall the electric
appliance may be secured to the wall.
To ensure customer safety, be sure to design the installation so that
the strength of both the wall and any wall fixings used are sufficient. Do
not block the ventilation holes of the appliance. The wall onto which the
appliance/stud wall is installed must be flat. Install only on a vertical
surface. Avoid sloped surfaces. Installation onto anything other than a
vertical wall may result in fire, damage or injury.
If the appliance/stud wall is to be mounted on a dry wall or a timber
framed construction wall then efforts should be made to fix into two or
more wooden studs, or supporting wooden members of the wall using
the fixing screws provided. If this is not achievable then the wall should
be strengthened using appropriate building materials.
Ensure that the correct wall plugs are used for the type of wall that the
stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.
The wall where the appliance is to be
installed must be capable of long-term
support of the total load of the appliance.
Measures should also be taken to ensure
sufficient strength to withstand the force of
earthquakes, vibration and other external
forces. Plasterboard alone is not considered
to be a structural material. It is not
recommended to rely on plasterboard fixings
alone to support the weight of the appliance.
Check regularly for security of wall fixings as
appropriate. Also check security of supply cable and
connections. If the supply cable becomes damaged,
it must be replaced by a service agent or competent
person, such as a qualified electrician.
// WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the
power to the appliance working properly.
2x Wall Screws
8mm
50mm
Open Dimensions for New Forest 650sq
Height Width Depth
920mm 670mm 224mm minimum
670mm
920mm
To install the appliance into an existing
chimney breast create an opening to the
dimensions stated above.
1) Insert the appliance in to place
then with a pencil, mark out on the
wall the 2x hole positions.
2) Remove the appliance from its
position. Then with an 8mm drill
bit, if using the wall fixing supplied
drill 2x holes 50mm deep.
3) Insert the wall plugs into the
wall. Then plug the appliance into
the wall and check the power to
the appliance. Refer to sections
11.0 & 12.0, page 23, on how to
sync the remote and operate the
appliance.
4) Once the power to the appliance
has been confirmed, insert the
appliance back into the opening,
lining the holes in the brackets
with
the holes in the wall.
5) Screw the wall screws through
the wall brackets on the appliance
and into the wall plugs into the
wall and tighten, securing the
appliance into place.
Please note: Before drilling into wall, always check that
there are no hidden wires, pipes, etc. Make sure that
the screws and wall plugs supplied are suitable for
supporting the unit to the surface. Consult a qualified
person if you are not sure.
Once the appliance is in the correct position install the plaster board onto the wall.
Ensure that the firebox is not drilled into when installing the plaster board. Then refer
to section 9.5 & 10.0 on pages 18 & 19 on how to remove the front glass and install the
fuel bed layout.
12.5mm lip
Side View
IF INSTALLED INTO AN EXISTING CHIMNEY BREAST, THE FLUE MUST BE BLOCKED OFF
// 09
// 10© 2022 British Fires

// 9.2 INSTALLATION – STUD WALL // 9.2 INSTALLATION – STUD WALL
SIDE & REAR WALL FIXING
This appliance should be positioned on a firm level
surface and in a clean ‘dust free’ environment.
Once the frame work has been constructed and secured to the wall and
the appliance is in its end position, ensure that there is power to the
appliance before any cladding/plasterboard is installed.
For a stud wall installation, create a structure with
an opening to the dimensions stated to the right.
Ensure the structure is safely secured to the wall
using the appropriate fixings method, please see
relevant section 9.0 for further information.
// WARNING:
Do not keep the appliance connected to the electrical supply at this time.
Open Dimensions for NF650sq Studwall Installation
Height Width Depth
932mm 670mm 224mm minimum
1) Insert the appliance into the false chimney
breast. With a pencil mark through the wall
fixing bracket on to the wall/studding where
you wish to attached the appliance to the
structure.
2) Remove the appliance from the position and use
an appropriate drill size for the chosen wall fixing.
If the appliance is to be installed into a brick
masonry wall the supplied wall plugs can be used,
to use these wall plugs drill a 8mm by 50mm
hole into the wall.
3) Insert the 2x wall plugs into position, then return
the appliance to its finished position.
4) Screw the wall screws through the wall
brackets on the appliance and into the wall
plugs in the wall and tighten, securing the
appliance into position.
5) Once the appliance is in the correct position
plug the appliance into the wall and check the
power to the appliance. Refer to sections 11.0
& 12.0, page 23 on how to sync the remote and
operate the appliance.
Please note: Before drilling into wall, always check that there are no
hidden wires, pipes, etc. Make sure that the screws and wall plugs
supplied are suitable for supporting the unit to the surface. Consult
a qualified person if you are not sure.
8mm
50mm
12.5mm lip
Side View
// 11
// 12© 2022 British Fires

// 9.2 INSTALLATION – STUDWALL
STUD WALL INSTALLATION CONTINUED
Once the power to the appliance has been
confirmed, insert the cladding onto the stud work.
Ensure that the firebox is not drilled into when
installing the cladding to the structure. Then refer
to section 9.5 & 10.0, pages 18–19, on how to
remove the front glass and install the fuel bed layout.
// 9.3 INSTALLATION – EXISTING OPENING WITH A SURROUND
// 9.3 INSTALLATION –
EXISTING OPENING WITH A SURROUND
Open Dimensions for New Forest 650sq
Height Width Depth
920mm 670mm 224mm minimum
670mm
920mm
To install the appliance into an existing chimney breast create an
opening to the dimensions stated above.
If installing the appliance into an existing chimney breast,the flue MUST be blocked off
8mm
50mm
Please note: Before drilling into wall, always check that
there are no hidden wires, pipes, etc. Make sure that
the screws and wall plugs supplied are suitable for
supporting the unit to the surface. Consult a qualified
person if you are not sure.
1) Insert the appliance in to place then with
a pencil, mark out on the wall the four
hole positions.
2) Remove the appliance from its position.
Then, if using the wall fixings supplied,
drill eight 8mm x 50mm deep holes.
3) Insert the wall plugs into the wall.
4) Plug the appliance into the wall and
check the power to the appliance. Refer
to sections 11.0 & 12.0, page 23,
on how to sync the remote and operate
the appliance.
4x Wall Screws
54mm
NOTE: The depth from the wall to the front face of the
appliance is 54mm.
5) Insert the 20mm back panel into position in front
of the appliance and secure safely to the wall.
Then place the chosen surround in front.
THE SURROUND MUST BE SECURED CORRECTLY
TO THE WALL!
20mm Slips Not Included
Surround Not Included
6) Now, refer to section 9.5 and 10.0, pages 18 &
19, on how to remove the front glass and install
the fuel bed layout.
// 13
// 14© 2022 British Fires

// 9.4 INSTALLATION – CAVITY WALL WITH A CAVITY BOX
OPTIONAL EXTRA PURCHASE
// 9.4 INSTALLATION – CAVITY WALL WITH A CAVITY BOX
OPTIONAL EXTRA PURCHASE
8mm
50mm
Please note: Before drilling into wall, always
check that there are no hidden wires, pipes,
etc. Make sure that the screws and wall
plugs supplied are suitable for supporting
the unit to the surface. Consult a qualified
person if you are not sure.
1) For a cavity wall installation with
a cavity box create an opening
in the wall to the dimensions
stated above.
Open Dimensions for Cavity Wall Installation
Height Width Depth
998mm 725mm 198mm minimum
Cut 25mm thick rockwool (not included) to the
dimensions stated above, then line the cavity box
with the 25mm insulation.
6) Next, connect the appliance to a power source
then carefully move the cavity box and the 25mm
insulation then the appliance back into the opening
without trapping the power cable
not included
2) With an 8mm drill bit, if using the wall fixings
supplied, drill 4x 8mm holes 50mmdeep
3) Insert the cavity box into place then, with a pencil,
mark the 4x screw holes.
4) Remove the cavity box then drill 4x 8 x 50mm
where the marks are made.
5) Insert the wall plugs into the holes then insert the
cavity box back into position. The drilled holes and
holes from the cavity box should be aligned.
// 15
// 16© 2022 British Fires

PART No:
DESC:
ISS.
SCALE:
DATE:
MATL:
FIN:
A
B
C
D
123 4
DATECHANGE & ACTIONED BY
DRWN:
CHKD:
ISS
LOC.
ALL DIMS IN MM
DO NOT SCALE
ALL COMPONENTS TO BE FREE FROM SILICONE CONTAMINATION AND BURRS.
TOLERANCES +/- 0.25 UNLESS OTHERWISE STATED. ORIGINAL PAGE SIZE A3
ALL INFORMATION REMAINS THE PROPERTY OF FOCAL POINT FIRES PLC.
THE COPYING AND DISSEMINATION TO ANY OTHER PARTIES IS NOT
PERMITTED WITHOUT EXPRESS PERMISSION OF THE ABOVE.
USED ON
F500731
SQUARE ELECTRIC INSET
31/08/2021
A
PeterD
N/A
NEW FOREST
AVON T RADING
PARK
REID STREET
CHRISTCHURCH
DORSET BH23 2BT
N/A
55mm
// 9.4 INSTALLATION – CAVITY WALL WITH A CAVITY BOX
OPTIONAL EXTRA PURCHASE
4x Wall Screws
7) Once the appliance is in the correct position check
the power to the appliance. Refer to sections 11.0
& 12.0, page 23, on how to sync the remote and
operate the appliance
8) After the power to the appliance has been
confirmed, insert the 4x wall screws through the
cavity box into the wall and tighten to secure
the appliance into position. Then refer to section
9.5 & 10.0, pages 18 & 19, to remove the front
glass and install the fuel bed.
NOTE: Insert the 20mm slips (not included) into position in front of the
appliance and secure safely to the wall. Then place the chosen
surround (not included) in front.
The Surround must be secured correctly to the wall
20mm Slips Not Included
Surround Not Included
// 9.5 REMOVING THE FRONT GLASS
1) To remove the front glass from the appliance use a
cross headed screw driver to remove the screws
from either end of the glass retaining bracket.
Ensure the glass is supported at all times!
2) Next, gently pull the top of the glass towards you
while ensuring you have full support of the glass.
3) Lift the glass up and out from
the appliance and place the glass on a soft, flat,
surface.
4) Insert your preferred fuel bed layout as shown in
the following pages in section 10.0 on page 19.
NOTE To re-install the glass use these instructions in
reverse order.
WE STRONGLY RECOMMEND PROTECTIVE GLOVES ARE USED WHEN HANDLING THE GLASS
Ensure the glass is supported at all times!
// 17
// 18© 2022 British Fires

Taking a small amount of the small crystals, scatter these over the
frosted bed as shown above.
Use the slate pieces and place these randomly on the bed as shown in
image 4, above.
Evenly scatter the small crystal over the frosted
bed as shown in image 1, left. The crystals should
be spread across the entire base, forming a layer.
Large crystals are optional.
Take the two types of Slate-effect pieces and spread
them evenly on the bed of crystals.
Place the logs on top of the base layer created by the Crystals, Forest
terrain, Husk and Slate pieces. Position them as shown above. The logs
can be placed in any order, for this look the larger logs are in the center
with the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed so you do not make contact with the rear and
side glass. Contact with glass may cause damage.
Place the logs on top of the base layer created by the
Crystals and Slate pieces. Position them as shown
in image 3. The logs can be placed in any order, for
this look the larger logs are in the center with the
remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed so you do not
make contact with the rear and side glass. Contact with glass may cause
damage.
Use the contents from the Forest terrain bag and place this in the
formation shown above (image 2) towards the front and sides of the
frosted bed. There should be a single layer to cover this area of the
frosted base and the crystals still visible.
Using the contents from the Husk bag cover the area on the frosted
bed that is still exposed while making sure the crystals are still visible.
// 10.0 FOREST VIEW FUEL BED LAYOUT // 10.1 SLATE VIEW FUEL BED LAYOUT
1
25
4
3
1
2
3
// 19
// 20© 2022 British Fires

Evenly scatter the small crystal over the frosted
bed as shown in image 1, left. The crystals should
be spread across the entire base, forming a layer.
The deluxe log fuel comes fully assembled and
already secured in place.
Please note that the other fuel bed options are not
supplied when a deluxe fuel bed is purchased.
Take the larger crystals and place these in position
as shown in image 2. For the best results, remove
a small amount of the small crystals and place the
large crystals directly on the frosted bed.
// 10.2 DIAMOND LIGHT VIEW FUEL BED LAYOUT // 10.3 DELUXE REAL LOGS (UPGRADE OPTION)
1
2
// 21
// 22© 2022 British Fires

// 12.0 OPERATING THE APPLIANCE
The ON/OFF switch is located on the front, top right hand side of the appliance.
Your model may require pressing the O/I button once to turn the fire on.
REMOTE CONTROL
The button distribution of the remote controller is as shown right,
and the current state information of the electric fireplace, such
as the flame effect, fuel bed, setting, temperature and time set,
is displayed on the LCD screen on the remote control.
1) Standby
Turns the appliance ON/OFF
standby, the default settings are:
heater set to 82°F/27°C, the
main flame effect is F1, the Fuel
bed is L1 (no temperature display).
2) Flame Control
Changes the flame effect
brightness F1, F2, F3, F4, F1
(cycle adjustment)
3) Heater
Heater button switches to the
temperature adjustment option
when the weekly timing function
is adjusted. Then use the
and
buttons to select the desired
temperature. The temperature
cannot be adjusted while the daily
timer control is in use. Only the
heating function can be switched.
Temperature Setting range:
Centigrade: 17°C, 18°C, 19°C, 20°C, 21°C,
22°C, 23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C
(Cycle)
Fahrenheit: 62°F, 63°F, 64°F, 65°F, 66°F, 67°F,
68°F, 69°F, 70°F, 71°F, 72°F, 73°F, 74°F, 75°F,
76°F, 77°F, 78°F, 79°F, 80°F, 81°F, 82°F, ON,
62°F (Cycle)
*Press and hold the heater button for 3 seconds
can transfer from °C to °F.
4) Fuel Bed
Changes the colour of
the fuel bed. L1, L2, L3,
L4, L1 (cycle adjustment)
5) Sleep Timer
Adjusts the timer: 1H, 2H, 3H, 4H,
5H, 6H, 7H, 8H, 9H, OF, 1H (cycle)
6) Down Light
Turns the down lighting ON/OFF,
(the down light symbol will be lit
when it is turned on).
7) Time and Week Settings
Press to enter the time and week
timer settings.
8) Lower temperature 1°C or F°
Press this button to lower the
temperature by –1°, incrementally,
while the heating is turned on.
9) Raise Temperature 1°C or F°
Press this button to raise the
temperature by +1°, incrementally,
while the heating is turned on.
10) Date Set
To choose from Monday to Sunday
or week timer mode option. Option
mode:1-2-3-4-5-6-7-A-oF.
7
9
10
3
5
8
1
2
4
6
// 11.0 PAIRING THE REMOTE CONTROL
Within 1 minute of turning the
power on by the main ON/OFF
switch (located on the front, top
right hand side of the appliance),
press and hold and the and
buttons on the remote control
for 3 seconds, to remotely pair
to the appliance, the LCD only
displays bL (displayed at the
display temperature position)
and flashes for 5 seconds, then
returns to the current display
state. The remote is then paired
to the appliance.
The ON/OFF switch is located
on the front, top right hand
side of the appliance. Press the
O/I button once to turn the
fire on. The appliance will then
automatically start with the LED
flame-effect activated.
// 23
// 24© 2019 British Fires

Standby Button:
Turns the appliance ON/OFF
standby, the default settings are:
heater set to 82°F/27°C, the
main flame effect is F1, the Fuel
bed is L1 (no temperature display).
Changing Flame Effect:
In the power-on state, press this
button, the digital screen displays
the flame position and the flame
indicator is bright, and the main
flame position can be adjusted.
The flame brightness settings are:
F1, F2, F3, F4, Set as follows:
Button Display Flame Effect
1st Press F1 Full
2nd Press F2 Medium
3rd Press F3 Low
4th Press F4 cycle through
settings
Heating Operations:
1) Press the heater button to turn
the heating function on and off
and adjust the temperature
setting. Heater is divided into
temperature settings: 62°, 63°,
64°, 65°, 66°, 67°, 68°, 69°, 70°,
71°, 72°, 73°, 74°, 75°, 76°, 77°,
78°, 79°, 80°, 81°, 82°, ON, 62°F.
(Circular operation control
2) Press and hold the heater
button for 3 seconds to convert
the temperature unit from °C to
°F. The temperature display
window will flash. After the
temperature is set, the display
unit will flash 5 times, then
automatically save the settings
and exit the setting state. After
the display unit is turned on, if
there is no operation within 10
seconds, the setting status is
also exited.
3) Fan delay function: After the
appliance is turned off, the fan will
continue running for 15 seconds
then stop.
Open Window Detection function:
When the appliance is heating
and the ambient temperature
suddenly drops ≥–5°C (9°F) within
10 minutes, and the environment
cannot be warmed up within 30
minutes the appliance will
automatically display “OP”. The
heating function will then be
automatically turned off, and when
the “OP” is displayed, it can be
turned off and then restarted by
turning off and on the appliance to
clear the fault code.
4) This appliance has a non-self-
resetting overheat protection
device (thermal cut-out) which will
activate if the air inlets or outlets
are obstructed. For safety
reasons the fire will NOT switch
on again automatically, the
following procedure must be
carried out before the fire can be
operated.
NOTE: The flame-effect will remain operational
if the cut-out is activated, only the fan heater is
prevented from working.
Switch OFF the appliance at the
wall socket or outlet. Leave the
fire OFF for a period of no less
than 10 minutes, ensuring all
obstructions are removed. Switch
the appliance ON at the wall.
Ensure the appliance is turned ON
at the control switches. If the fire
fails to operate correctly, repeat
the above procedure.
Refer to section 13.0 for more information about
the Safety Cut-Out System.
Fuel Bed Options:
Once powered, press the “Fuel
Bed” button and the LCD screen
on the remote will display the fuel
bed icon. Now, the fuel bed colour
can be adjusted. The different
settings are: L1, L2, L3, L4; Fuel
bed light. Set as follows:
Button Display Flame Effect
1st Press L1 Orange
2nd Press L2 Blue
3rd Press L3 Orange + Blue
4th Press L4 Cycle through
settings
Setting Sleep Timer:
In the timed display, press the
“Sleep Timer” button to adjust the
time, plus one hour for each
press. (You can’t enter the weekly
timing selection, you can only set
the current automatic shutdown
time. This function is available
when the weekly timing function is
turned on. Will not operate).
Timing range: 1H, 2H, 3H, 4H, 5H,
6H, 7H, 8H, 9H, OF, 1H (cycle
adjustment).
Control Down Lighting:
Turns the down lighting lights on
and off.
Setting Clock and Timer:
Use the date button to choose
from Monday to Sunday or week
timer mode option. Option mode:
1-2-3-4-5-6-7-A-oF.
Clock setting:
1) At standby state (after the unit
is plugged in and before pressing
“main power”), press and hold the
Setting button on the remote for
3 seconds, the digital display will
then flash “00:00”.
2) Press on the remote control
to set the hour, press the remote
control to set the minutes.
3) Press “Setting” to enter the
setting of the week timer. Press
to select Sunday to Saturday,
The date symbol will light up after
the day is selected. When finished,
press the button to exit
setting.
Note: The current clock must be
set after the initial power-on or
power-off, otherwise the clock will
remain “00:00” status and you
won’t be able to set the week
timer function.
// 12.0 OPERATING THE APPLIANCE
// 25
// 26© 2022 British Fires

Heat settings:
Use remote control’s Heater
button to select the
temperature. The system default
parameters are: 82°F/27°C.
Press & buttons to select
the temperature when the
heating is turned on. Temperature
range: 62°, 63°, 64°, 65°, 66°,
67°, 68°, 69°, 70°, 71°, 72°, 73°,
74°, 75°, 76°, 77°, 78°, 79°, 80°,
81°, 82°, ON, 62°F. (Cycle)
Timing switch ON/OFF preset:
1) While in the standby state,
press the sleep timer button
on the remote for
three seconds to
pre set timing
switch on/off the
week timer. Enter
mode 1, while the
display is “1 ON”,
the clock will be “01:00”, press
to set hour, press to set
minute, press to set the week,
every press on the will show
SU, MO, TU, WE, TH, FR, SA and
flash in turn, you can use the
key to select or de-select the
desired date. The indicates all
of the selected days. Press the
“Heater” button to enter the
temperature setting, then press
the & button to set
temperature.
2) Press “Setting” again to
set the timer switch off, the
display is 1 OFF, the clock is
displayed as “02:00”, press to
set hour, press to set minute,
the date of the
timer off is the
same as the timer
on, you can’t
change this
manually. After
setting, press to enter the
setting of mode 2, which operates
the same as mode 1. You can set
mode 1 to mode 7 with the above
method. Press or on the
remote for 3 seconds to save
setting and exit week timer
setting.
3) After the preset timing ON/
OFF switch, you can use clock/
timer button to select the
desired timing mode 1-2-3-4-5-6-
7- auto option, after the option
shows five seconds without any
operation, it will save the
selected option and enter the
current setting of the option, the
timer logo of the display lighten
and will automatically run the
preset switch setting program.
You can individually select each
setting of modes 1–7 for
automatic ON/OFF switching, or
you can preset the desired
settings, and then select “auto
mode” for multiple preset series
executions.
4) If you want to set the ON/OFF
switch and temperature setting
for different periods of the week,
then set the switching time and
temperature of each day from
Sunday to Monday in mode 1–7.
After setting, use “auto mode” to
run timing switch and then
system will run the week timer
of 1–7 modes. You can also set
1–7 modes within 1 day, use
“auto mode” to run timing switch
ON/OFF within one day. Be
aware that when you use “auto
mode”, you need to make sure
the settings of times does not
overlap each other, otherwise
the timer will not operate.
5) After entering the week timer
setting, press the button for 3
seconds to exit week timer mode,
then the timer symbol will be
extinguished. You can check the
1–7 timer settings by pressing
the “Setting” button. Example:
press to display (1 ON “01:00”
temperature 80°F), press
again to display (1 OFF “02:00”
temperature 80°F). Press the
“Setting” button again to display
(2 On “03:00” temperature
79°F) then press the Setting
button to display (2 OFF “13:00”
temperature 80°F). The
wireless remote control and the
appliance must be kept within 4
meters to prevent the remote
control and the appliance from
failing due to the distance
exceeding the effective remote
control range when working at
the weekly timing. After the
weekly time is turned on, the
remote controller automatically
controls the appliance at the set
appointment time.
// 12.0 OPERATING THE APPLIANCE // 13.0 SAFETY CUT-OUT SYSTEM // 14.0 CLEANING AND MAINTENANCE
This appliance has a non-self-
resetting overheat protection
device (thermal cut-out) which will
activate if the air inlets or outlets
are obstructed. For safety
reasons the fire will NOT switch
on again automatically.
The following procedure must be
carried out before the fire can be
operated again:
1) Switch OFF the appliance at the
wall socket or outlet. Leave the
fire OFF for a period of no less
than 10 minutes, ensuring all
obstructions are removed.
2) Switch the appliance to ON at
the wall.
3) Ensure the appliance is turned
ON at the ON/OFF switches.
NOTE: During the cut-out test the fire will
automatically display ‘88’.
If the fire fails to operate
correctly, repeat steps one and
two. If an attempt to switch
on the appliance is made before
the safety cut-out has reset,
the appliance may cut-out for
a further period of time.
If the sequence has been followed
correctly and the appliance still
fails to function, check the fuse
in the wall outlet. If this is not the
cause, call an electrician
or maintenance engineer.
NOTE: The flame-effect will remain operational
if the cut-out is activated and only the fan
heater is prevented from working.
Cleaning:
For general cleaning use a soft
clean duster – never use harsh
abrasive or cleaners. The glass
panels should be cleaned carefully
with a soft cloth. Remove the
front facing glass pane in order
to clean the inside of the pane.
Please refer to section 9.0 to do
this.
Except for periodic cleaning of
dust, there are no specific
requirements for care, other than
regular cleaning of the general
appliance. A wipe with a dry cloth
is normally sufficient. DO NOT
use abrasive cleaners as they
can damage the finish. Make sure
the heater outlet and inlet grille
(located on the top, front, centre
of the appliance) is kept clear of
dust, pet hair and other airborne
household matter. These should
be vacuum cleaned periodically
using a brush attachment. The
LED light strips are designed and
tested to last 20,000 hours.
Handset Battery Replacement
Battery Requirements:
Two (2) AAA 1.5V
1) Remove the battery cover and
the used batteries from the
back of the remote control.
2) Insert the two replacement
batteries the correct way into
the battery holder — making
sure the batteries are firmly
seated.
3) Then insert the battery cover
back into position.
4) You will then need to pair the
remote to the appliance. Please
refer to section 11.0 Pairing
The Remote Control.
If in doubt consult a qualified electrician.
Refer to Section 3.0 Appliance Data for fuse
specification. Excluding fuses, use only genuine
manufacturers spare parts available from your
supplier.
// CAUTION:
Always disconnect the appliance from the mains supply outlet socket
before undertaking any cleaning or maintenance!
// 27
// 28© 2022 British Fires

// WARNING:
Never connect live or neutral wires to the earth terminal of
the plug.
NOTE: If a moulded plug is fitted and has to be removed take
great care in disposing of the plug and severed cable, it must
be destroyed to prevent engaging into a socket. Refer to
Section 3.0, Appliance Data for fuse specification. Excluding
fuses, use only genuine manufacturers spare parts available
from your supplier.
// 15.0 TROUBLESHOOTING GUIDE
My New Forest Electric Fire... Remedy
is not switching on Ensure mains switch is on. Replace the fuse in the plug.
is not emitting any heat The fire is fitted with an energy saving thermostat. If the temperature in the room is higher than the
temperature selected on the fire, then the thermostat will stop the heater from turning on. For example,
if the room temperature is 22°C or above and the fires heater is set at 22°C, then the heater will not be
required until the room temperature drops below 22°C. If this is the case select a higher temperature
setting than the room’s temperature and the heater will begin to operate. The safety cut-out may have
been operated. Switch the appliance off, leave for 10 minutes then switch back on.
shuts off after a period of time Check that the temperature is not set onto the lower settings.
If the room is warm enough the thermostat will stop the fire switching the heat on.
Check that the air inlet/outlet is blocked off.
Check that the window detection sensor has not activated.
Display panel shows 88
EE
OP
There is a fault with the heater. Check that the temperature is not set onto the lower settings. If the room
is warm enough the thermostat will stop the fire switching the heat on. Check that the air vent are not
blocked off.
There is an electrical fault. A service engineer will need to check the thermostat for any loose connections.
The open Window Detection function is in operation, this operates when the appliance is heating and the
ambient temperature suddenly drops ≥5°C within 10 minutes, and the environment cannot be warmed up
within 30 minutes, resulting in the appliance automatically displaying “OP.” The heating function will then be
automatically turned off, and when the “OP” is displayed, it can be turned off and then restarted by turning
off and on the appliance to clear the fault code.
// 16.0 SPARE PARTS
2 3 4 5 6 7
8 9
1
A. Small Crystals
B. Husk
C. Light & Dark Slate
D. Large Crystals
E. Bark
A DB EC
Please reach us at service@britishfires.com if you have issues with your appliance that can’t be resolved with our remedies below.
// 29
// 30© 2022 British Fires

// 16.0 SPARE PARTS
A
B
C
D
10
13
11
12
14
15
16
13
6 7
17
5
1
2
3
4
New Forest 650sq Spares
1 - F960338 - Rear Glass Panel
2 - F960340 - Rear Glass Retaining Bracket
3 - F960307 - Front Glass Panel
4 - F960264 - Front Glass Retaining Bracket
5 - F960273 - Remote Receiver
6 - F960265 - Downlighting Led Light Strip
7 - F960342 - Heater & Fan Assy
8 - F960343 - Cavity Box (Optional Extra)
9 - F960275 - Feedback Display Panel
10 - F960271 - Isolator Switch
11 - F960341 - Fixing Kit Inc. Brackets & Screws
12 - F960267 - PCB
13 - F960269 - Rotisserie Motor
14 - F960266 - Flame Effect Led Strip
15 - F960334 - Frosted Fuelbed
16 - F960333 - Fuelbed Tray
17 - F960274 - NTC Thermostat
18 - F960268 - Remote Handset
18 - F960353 - Slips Bracket
9
19
19
New Forest 650sq Spares
1 – F960338 Rear Glass Panel
2 – F960340 Rear Glass Retaining Bracket
3 – F960307 Front Glass Panel
4 – F960264 Front Glass Retaining Bracket
5 – F960273 Remote Receiver
6 – F960265 Downlighting Led Light Strip
7 – F960342 Heater & Fan Assy
8 – F960343 Cavity Box (Optional Extra)
9 – F960275 Feedback Display Panel
10 – F960271 Isolator Switch
11 – F960341 Fixing Kit Including
Brackets & Screws
12 – F960267 PCB
13 – F960269 Rotisserie Motor
14 – F960266 Flame Effect LED Strip
15 – F960334 Frosted Fuelbed
16 – F960333 Fuelbed Tray
17 – F960274 NTC Thermostat
18 – F960268 Remote Handset
// 17.0 SERVICING
There are no internal user serviceable parts.
This appliances are supplied with
a BS1363 3-pin plug fitted with
a 13 Amp fuse. Should the fuse
require replacing, it must be
replaced with a fuse rated at 13
Amp and approved to BS1362. In
the event of the mains plug being
removed/replaced for any reason,
please note :
IMPORTANT: The wires in the mains lead are
coloured in accordance with the following code:
Blue Neutral
Brown Live
Green/Yellow Earth
As the colours of the wires in the
mains lead of this appliance may
not correspond with the colour
markings identifying the terminals
in your plug, proceed as follows.
The blue wire must be connected
to the terminal marked with an
N or coloured black. The brown
wire must be connected to the
terminal marked with an L or
coloured red. The green/yellow
wire must be connected to the
earth terminal which is marked
with an E or with the earth symbol.
// WARNING:
Never connect live or neutral wires to the earth
terminal of the plug.
NOTE: If a moulded plug is fitted and has
to be removed take great care in disposing
of the plug and severed cable, it must be
destroyed to prevent engaging into a socket.
Refer to Section 3.0, Appliance Data for fuse
specification. Excluding fuses, use only genuine
manufacturers spare parts available from your
supplier.
// 31
// 32© 2022 British Fires

Dimensions:
A 911.0 mm
B 222.0 mm
C 652.0 mm
D 652.0 mm
E 150.0 mm
F 620.0 mm
G 109.0 mm
H 234.0 mm
// 19.0 NEW FOREST 650SQ DIMENSIONS
A
B
C
D
F
E
G
D
Side
View
Front
View
Top
View
// 18.0 GUARANTEE, TERMS & CONDITIONS
AUTOMATIC 1-YEAR GUARANTEE
We offer a standard one-year guarantee on every electric appliance.
FREE 3-YEAR GUARANTEE WITH REGISTRATION
At British Fires we pride ourselves on quality and performance,
so much so that each of our appliances is eligible for a three-year
guarantee when purchased from an authorised dealer. To cover your
appliance for a further two years, free registration is required on our
website www.britishfires.com/guarantee. Full warranty terms and
conditions are available to view at www.britishfires.com.
TERMS & CONDITIONS
All appliances must be installed in a correctly ventilated space
in accordance with the manufacturer’s installation instructions
and the rules in force. All of our fires carry CE Approval. October
2021. British Fires™
1) For any claim to be made within three years from date of purchase
you will be required to provide and supply your original proof of
purchase.
2) All appliances must have been installed and operated in accordance
with the manufacturer’s instructions.
3) Purchase(s) must be made through an authorised stockist/retailer.
Please note all consumable items such as any ceramics including; coals, pebbles, logs, bark,
crystals, rear panels are not covered by the 3-year guarantee.
During the guarantee period any appliance or component which is
proved to be faulty or defective in manufacture, will be repaired or
replaced free of material and labour charges, providing that we have
authorised or carried out the repair or replacement.
We will not accept or reimburse the costs of any third-party who
undertakes any work carried on the appliance or fits parts, unless we
have approved such work in advance of it being carried out.
The guarantee period will not be extended even if we repair or replace
any appliance or part.
Making a claim:
If you wish to make a claim under our guarantee and all the terms and
conditions for your appliance have been met then please submit the
following information for the attention of the Service Department to
the address below.
Alternatively, you can email or fax. British Fires, Service Department,
Reid Street, Christchurch, Dorset, BH23 2BT.
Email: Guarantee@britishfires.co.uk Fax: [phone].
Details required:
1) Name, full address including postal code and contact telephone
number.
2) A copy of your proof of purchase (e.g. receipt or bank statement).
Please note that this does not affect your statutory rights.
Waste electrical appliances should not be disposed of with household waste. Please recycle where
facilities exist. Check with your local authority or retailer for recycling advice.
As our policy is one of continuous improvement and development, we therefore, hope that you will understand
we must retain the right to amend details and/or specifications without prior notice.
H
// 33
// 34© 2022 British Fires

// 35
Model covered by these instructions: New Forest 650sq Electric Fire
This appliance is only suitable for well insulated spaces or occasional use. Please
note: Except where otherwise stated, all rights, including copyright in the text,
images and layout of this booklet is owned by British Fires. You are not permitted
to copy or adapt any of the content without the prior written permission of
British Fires. © 2022 British Fires
All instructions must
be handed to the user
for safekeeping.
Revision D – 10/22
British Fires
Unit 10 Avon Trading Park
Christchurch, Dorset
BH23 2BT, United Kingdom
RBK House
Irishtown, Athlone
Co. Westmeath
N37 XP52, Ireland
T: 0808 169 9911
W: britishfires.com
E: sales@britishfires.com
E: service@britishfires.co
This product complies with
conformity requirements of the
applicable UK Regulations.
This product complies with conformity
requirements of the applicable
European Regulations or Directives.
This product complies with conformity
requirements of the applicable
European Regulations or Directives.