British Fires NEW FOREST 2400 Assembly Instructions

© 2022 British Fires
NEW FOREST 2400 ELECTRIC FIRE
INSTALLATION & USER INSTRUCTIONS
UK

// INSTALLATION & USER INSTRUCTIONS
Section Contents Page
1.0 Important Notes 02
2.0 Installation Requirements 03
3.0 Appliance Data 04
4.0 Component Checklist 05
5.0 Site Requirements 05
6.0 Clearances To Combustibles 06
7.0 Unpacking the Appliance 06
8.0 Preparing the Appliances – Part 1 07–23
8.0 Altering the Corner Bracket 07
8.1 Wall Bracket and Side Brackets (Floating install) 08
8.2 Attaching L-shaped Brackets 09
8.3 Studwall Fixing – False Chimney Construction 10–13
9.0 Preparing the Appliances – Part 2 14–24
9.0 Blanking Plates & Removing Front Glass 14
9.1 Aligning Fireboxes & Preparing Internal Parts 15–24
10.0 Installation 25–30
10.1 Studwall 26–28
11.0 Forest View Fuel Bed Layout 29–30
11.1 Slate Fuel Bed Layout 31–32
11.2 Diamond Light Fuel Bed Layout 33
11.3 Deluxe Real Logs (Optional Upgrade) 34
12.0 Pairing The Remote Control 35
13.0 Operating The Appliances 35–39
14.0 Safety Cut-out System 40
15.0 Cleaning and Maintenance 40
16.0 Troubleshooting Guide 41
17.0 Spare Parts 42–43
18.0 Servicing 44
19.0 Appliance Dimensions 45
20.0 Three Year Guarantee – Terms and Conditions 46
// 1.0 IMPORTANT NOTES
Important – these instructions should be read carefully and retained for future reference.
When using the electrical appliances, basic precautions should
be followed to reduce the risk of fire, electric shock and injury to
person, including the following:
The heaters must be used on an AC supply only and the voltage
marked on the heater’s rating label must correspond to the supply
voltage.
DO NOT switch the appliances on until it is properly installed as
described in this manual.
These appliances can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliances in
a safe way and understand the hazards involved. Children shall not
play with the appliances. Cleaning and user maintenance shall not be
made by children without supervision.
Children of less than 3 years should be kept away unless
continuously supervised. Children aged from 3 years and less than
8 years shall only switch on/off the appliances provided that it has
been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning
use of the appliances in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall
not plug in, regulate and clean the appliances or perform user
maintenance.
CAUTION: Some parts of these appliances can become very hot and
cause burns. Particular attention has to be given where children
and vulnerable people are present.
Check that all parts included are intact and not damaged. If the
supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard. Never use either of the appliances if the cord or any part
of each appliance shows signs of damage. The heaters must not be
located immediately below a socket-outlet.
DO NOT use heaters in the immediate surroundings of a bath, a
shower or a swimming pool.
WARNING: In order to avoid overheating, do not cover the fans of heaters.
DO NOT use heaters with a programmer, timer, separate remote-
control system or any other device that switches the heaters on
automatically, since a fire risk exists if the heaters are covered or
positioned incorrectly.
CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, the appliances must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
WARNING: The heaters are not equipped with a device to control the
room temperature. Do not use the heaters in small rooms when
they are occupied by persons not capable of leaving the room on
their own, unless constant supervision is provided.
Keep furniture, curtains and other fabric material away from
appliances.
DO NOT leave the appliances unattended during use.
DO NOT run the mains cable under carpets, rugs etc.
DO NOT cover or obstruct the heaters in any way. Overheating
will result if it is accidentally covered.
Never immerse the appliances in water or any other liquids.
DO NOT use the appliances outdoors.
Before cleaning the appliances, ensure it is unplugged from the
power and that it is completely cool.
DO NOT clean the appliances with abrasive chemicals.
Never use accessories that are not recommended or supplied by
the manufacturer. It could cause danger to the user or damage to
the appliances.
DO NOT insert or allow foreign objects to enter the inlet or outlet vents
as this may result in electric shock, fire or damage to the appliances.
DO NOT install the fire using an extension cord.
Unplug from the mains supply if the appliances are not to be used
for long periods.
Both appliances are only suitable for well-insulated spaces or
occasional use.
DO NOT use these appliances in an open flue.
// 01
// 02© 2022 British Fires

// 3.0 APPLIANCE DATA FOR THE NEW FOREST 2400 ELECTRIC FIRE
Individual Appliance Tech Specs
Weight (kg) 50kg (each)
Dimensions H 565 x W 1187 x D 311 mm (W2375mm total)
Supply Voltage and Rating Power 220–240V AC, 50Hz 1500W
Fuse Rating 13 Amp
Heating Elements 1260–1500 W
Lighting LED
Item Symbol Value Unit Item Unit Item Unit
Heat Output Types of heat input, for electric storage local space heaters only Other control options
Nominal heat output Pnom 1.5 KW Manual heat charge control with integrated thermostat N/A Room temperature control with presence
detection No
Minimum heat output (indicative) Pmin 0.75 KW Manual heat charge control with room and/or outdoor temperature feedback N/A Room temperature control with open
window detection Yes
Maximum continuous heat output Pmax, c 1.5 KW Electronic heat chargecontrol with roomand/oroutdoor temperature feedback N/A With distance control option No
Fan assisted heat output N/A With adaptive start control No
With working time limitation No
Auxiliary electricity consumption Type of heat output/room temperature control With black bulb sensor No
At nominal heat output elmax 0.0 KW Single stage heat output and no room temperature control No
At minimumheat output elmin 0.0 KW Two or more manual stages no temperature control No
In standby mode elSB 0.0 KW With mechanical thermostat room temperature control Yes
With electronic room temperature control No
Electronic room temperature control plus day timer Yes
Electronic room temperature control plus week timer Yes
These electric fires are fitted with LED’s (Light
Emitting Diode) in place of conventional bulbs. LED’s
generate the same light levels as conventional bulbs,
but use a fraction of the energy consumed.
// WARNING:
Before enclosing the appliance, test the power in situation
in order to ensure the power to the appliance working properly.
These appliances are supplied with a pre-wired
three pin plug (13 Amp fuse rated) and 1.8 metres
of electrical cable. It is therefore necessary for a
suitable electrical socket to be located within this
distance and be easily accessible. The appliances
are suitable for installation in static holiday/park
homes. The appliances may be hard wired into a fuse
spur, providing that the fuse spur is external to the
installation and easily accessible, this must be carried
out by a service agent or competent person, such as
a qualified electrician.
// 2.0 INSTALLATION REQUIREMENTS
// 03
// 04© 2022 British Fires

// 4.0 COMPONENT CHECKLIST // 5.0 SITE REQUIREMENTS // 6.0 CLEARANCES TO COMBUSTIBLES // 7.0 UNPACKING THE APPLIANCES
Quantity Description
2Heater units
2Wall brackets
1Remote control handset
2Box of logs
2Bags of slate
2Bags of bark
2Bags husk
2Bags of large crystals
2Bags of small crystals
2AAA batteries
4Blanking plates
8Small end trims
4Large end trims
1Trim plate
24 Firebox screws
24 Wall plugs
24 Fixing screws
4L-shaped brackets
1Deluxe Real Log fuel bed (optional upgrade
1Allen key (1.5mm)
1Rear glass
1Front glass
It should be noted that each appliance creates warm convected air
currents. These currents move heat from the room surroundings to,
and up the wall surfaces adjacent to the heater.
If the appliances are to be secure on a dry lined or timber framed
construction then the integrity and ability of the wall to secure each
appliance must be confirmed. It is important, in these circumstances,
that any vapour barrier and/or structural members of the house frame
are not damaged.
If you are unsure of the ability of the wall to secure the appliance and/or
which type of wall fixing to use, you should take professional advice and
obtain the correct fixings. Alternatively, find a more suitable wall location.
DO NOT run the supply cable under carpets.
DO NOT site in a position where curtains or drapes could cover the appliance, or other soft materials
could cover e.g. below a coat rack.
DO NOT site behind an opening door where mechanical impact/damage could occur.
DO NOT site where the supply cable would become a trip hazard.
DO NOT sit, stand or forcefully pull on the appliance.
DO NOT obstruct, cover or force items into the openings.
DO NOT use the heater to dry clothes.
DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the
appliances to combustible materials. These clearances are dependent
on the securing location as defined on the following pages.
The minimum distance to the front of the appliances is
900mm.
There are no clearances for above or to the side of the
appliance, apart from being clear of curtains and drapes for a
flush wall installation.
If the stud wall immediately above the heater of the appliances
protrudes in front rather than finishing flush, then the over
hanging section of the installation must be made from a non-
combustible material, such as calcium silicate.
*See page 11.1 on page 28 for more details
BEFORE STARTING THE INSTALLATION
OF THIS FIREPLACE, PLEASE READ THE
FOLLOWING:
1) The installation should be carried out by two adults to avoid
injury or damage. If for any reason it is considered too heavy,
please obtain assistance.
2) When lifting each electric appliance, always keep your back
straight. Bend your legs and not your back. Avoid twisting at
the waist. It is better to reposition your feet.
3) Avoid upper body / top heavy bending. Always bend from
the knees rather than the waist. Do not lean forward or
sideways while handling the appliance.
4) Always grip the appliance with the palm of the hand – do not
use the tips of fingers for support.
5) Always keep the appliance as close to the body as possible.
This will minimize the cantilever action.
6) Use gloves to provide additional grip.
7) Unpack the package and lift the appliance gently out of
the box. Put it on a flat surface with the front panel facing
forward.
// CAUTION:
These appliances are heavy. Always seek assistance whilst unpacking
and/or during installation. Please read all the instructions before
continuing to unpack or install appliance.
// IMPORTANT:
Please read completely through the instructions and verify that all listed
parts are present before assembly.
// 05
// 06© 2022 British Fires

450 mm
350 mm
350 mm
350 mm
350 mm
125 mm
350 mm
350 mm
450 mm
// 8.0 PREPARING THE APPLIANCE – PART 1
ALTERING THE CORNER BRACKET POSITION
Reinstalling the corner bracket
Once the preferred position has been selected, screw
the three (3x) screws back into position, securing the
corner bracket into place.
Different corner bracket orientations
Select which orientation the power cable would suit the installation best.
Removing the corner bracket
Remove the three (3x) screws holding the corner
bracket into position on the rear right hand side
of the appliance with a cross headed screw driver.
Crosshead screws Crosshead screws
// 8.1 PREPARING THE APPLIANCE – FLOATING INSTALL
WALL BRACKET
1) Remove the wall mounting bracket from rear of both appliances by
moving the bracket down and out from the appliance. (See Fig. A)
2) Find the optimal place to mount both appliances. Consider the proper
position relative to your room, placement of furniture and windows.
3) Hold the mounting bracket up to the wall to verify the correct location
and ensure that the mounting bracket is level. Use a pencil to mark the
16x mounting holes on the wall at the desired mounting location, using
the mounting bracket as a template.
4) Drill a 8 mm wide x 50 mm deep hole on the marked points.
NOTE: If installing the mounting bracket to a wall stud, there is no need to drill the holes in the wood
and no need for the plastic wall anchors. It is recommended to install the mounting bracket to
at least one wooden stud.
5) Tap the 16x wall anchors into the pre-drilled holes with a hammer until
they are flush with the wall.
6) Secure the mounting bracket to the wall by using all16x wall-fixing screws.
Before Installing the appliance onto the wall with the suite, secure the side-trims
each side of the appliance as described in section 8.1 Preparing the Appliance.
The installation should be carried out by two adults to avoid injury or damage.
If for any reason it is considered too heavy, please obtain assistance.
Fig. A
50 mm
8 mm
Fig. A
// 07
// 08© 2022 British Fires

// 8.2 PREPARING THE APPLIANCE
ATTACHING L-SHAPED BRACKETS TO THE APPLIANCE
Using a cross headed screw
driver screw the wall brackets
onto the top of the appliance with
the eight (8x) 4 x 8 mm firebox
screws provided to suit your
preferred installation. (Rear fixing
or side fixing.)
Crosshead screws
Side & Rear Fixing Crosshead screws
Rear Fixing
// 8.3 PREPARING THE APPLIANCE – STUDWALL FIXING
FALSE CHIMNEY BREAST CONSTRUCTION
Ensure the structure is safely
secured to the wall using the
appropriate fixings method and able
to support the full weight of the
appliance. Please see section 10.0,
page 25 for further information
Step 2 – Build frame work and inset the fireStep 1 – Prepare framework to desired dimensions See section 11.1,
Page 27 & 28, for dimensions
Check regularly for security of wall
fixings as appropriate. Also check
security of supply cable and connec-
tions. If the supply cable becomes
damaged, it must be replaced by a
service agent or competent person,
such as a qualified electrician.
The wall where the appliances are to
be installed must be capable of long-
term support of the total load of the
appliance. Measures should also be
taken to ensure sufficient strength to
withstand the force of earthquakes,
vibration and other external forces.
Plasterboard alone is not considered
to be a structural material. It is not
recommended to rely on plasterboard
fixings alone to support the weight of
the appliance.
// 09
// 10© 2022 British Fires

Insert the appliance into the false chimney breast. With a pencil mark
through the wall fixing bracket on to the wall/studding where you wish
to attached the appliance to the structure.
Please note: Before drilling into walls, always check that there
are no hidden wires, pipes, etc. Make sure that screws and wall
plugs supplied are suitable for supporting the unit in your surface.
Consult a qualified person if you are not sure.
Step 3 – Installing the appliance
Remove the appliance from the position and use an appropriate sized
drill for the chosen wall fixing. If the appliance is to be installed into a
brick masonry wall the supplied wall plugs can be used, to use these
wall plugs drill a 8 mm wide x 50 mm deep hole into the wall. Insert
the wall plugs into position, then return the appliance to its finished
position. Screw the wall screws through the wall brackets on the
appliance and into the wall plugs in the wall and tighten, securing the
appliance into position.
Once the appliance is in the correct position plug the appliance into
the wall and check the power to the appliance. Refer to sections
11.0 and 12.0 on how to sync the remote and operate the appliance.
Fixing screws
// 8.3 PREPARING THE APPLIANCE – STUDWALL FIXING
FALSE CHIMNEY BREAST CONSTRUCTION
// 8.3 PREPARING THE APPLIANCE – STUDWALL FIXING
FALSE CHIMNEY BREAST CONSTRUCTION
Please note: Before drilling into walls, always check that
there are no hidden wires, pipes, etc. Make sure that screws
and wall plugs supplied are suitable for supporting the unit
in your surface. Consult a qualified person if you are not sure.
// IMPORTANT:
Important do not drill through the appliance when installing the cladding into position!
The power cable is located on the rear right hand side of the appliance!
Step 4 – Add finishing boards. *Important – fire must be in place before this stage*
95mm
Power
Cable
DO NOT DRILL THROUGH
HIGHLIGHTED SECTION BELOW
584mm
65mm
95mm
// 11
// 12© 2022 British Fires

// 9.0 PREPARING THE APPLIANCES – PART 2
BLANKING PLATES & REMOVING FRONT GLASS
Crosshead screws
We strongly recommend that two people
are used to remove the glass, both using
protective gloves.
To remove the front glass from
the appliance, use a cross
headed screwdriver to remove
the screws from either end of
the top bracket of the appliance,
holding the glass in place.
Ensure the glass is supported at all times.
Next, gently leaver the top of the
glass towards you, ensuring you
have full support of the glass.
Lift the glass up and out from
the appliance and place the
glass on a soft, flat surface on
the floor.
Insert your preferred fuel
bed options as shown in the
following pages in section 10.0
– 10.2.
To re-install the glass, see the
instructions in reverse order.
Front-Facing (One-sided)
A blanking plate will need to be installed at each
end of the appliance, offer the blanking plate up to
the side of the appliance and ensure that all of the
holes in the blanking plate line up with the holes on
the side of the firebox. Once in the correct position,
screw the 6x firebox screws with a cross headed
screw driver into position, use the same process
for both sides.
Cornered (Two-sided)
Install only one of the blanking plates on the end that
will be covered. Follow the front-facing instructions,
above, for the one blanking plate. For the exposed side
the trims will need to be used. Place both small trims
into position, lining the screw holes up, then when in
the correct position screw into place with the screws
provided using a cross headed screwdriver. Next,
secure in place the large trim vertically on to the side
of the appliance in between the two small trims. Line
the screw holes up and secure the provided screws
into place with a cross headed screwdriver.
Three Sided & Suite Installations
Place both small trims into position, lining the screw
holes up then screw into place with the screws
provided using a cross headed screwdriver. Once
the small trims are installed the large trim will be
vertically placed in between the two small trims, as
pictured above. Use the same steps for both sides.
Blanking
Plate
Small trim
Small trim
Large trim
Firebox screws
// 13
// 14© 2022 British Fires

// 9.1 PREPARING THE APPLIANCES – PART2
ALIGNING FIREBOXES & PREPARING INTERNAL PARTS
1) Line the two appliances next to each other with
the opened ended sides pushed up together. Using
a spirit level ensure that both appliances are
completely level.
2) Once level, remove the top 2x screws from each
appliance with a cross headed screw driver as shown.
Install the fixing plate into position, lining the holes
up, then screws the 4x screws back into position.
4) Remove the frosted fuel bed and black trim that the bed sits in from both fires by removing the 6x silver screws
from each appliance with a cross-headed screw driver. There is double sided silicon sponge at either end that
may require a small amount of force to remove the tray from the fire.
3) Remove the screws from both ends of the top
brackets from each appliance. Remove the transit
glass from the front of each appliance, this glass can
carefully be disposed of correctly.
5) Remove the screws from the bracket holding the side glass in place. On both fires remove the side glass by
carefully moving the bottom of the side glass inwards, releasing the glass from the sides of the appliance.
Crosshead screws Spirit Level
Transit glass
Bracket
Crosshead screws
We strongly recommend using protective gloves when removing the glass. We strongly recommend using protective gloves when removing the glass.
Ensure the glass is supported at all times.
Ensure the glass is supported at all times.
// 15
// 16© 2022 British Fires

7) On the left hand side appliance only, remove all 3x
screws the screws from the bottom of the flame-
effect, and the 4x screws from the top of the flame-
effect as shown. DO NOT REMOVE THE SCREW FROM THE
FAR RIGHT OF THE FLAME EFFECT!
6) On the left hand side appliance only, remove the 4x screws holding the LED deflector in place. 8) Remove the infill flame cutout panel from the right hand side appliance.
Crosshead screws Bracket
Crosshead screws LED reflector
Crosshead screws Infill Flame Cutout
// 9.2 PREPARING THE APPLIANCES
ALIGNING FIREBOXES & PREPARING INTERNAL PARTS
// 17
// 18© 2022 British Fires

9) On the right hand side appliance
only, remove the grub screw from
the left hand side of the shaft
coupler with the provided 1.5mm
Allen key, turn the rotisserie 180°
and remove the other grub screw,
11) Pass the left hand side rotisserie flame effect
through the opening and into the shaft coupler.
Tighten the left hand side grub screw on the shaft
coupler with a 1.50mm allen key, connecting the
two together. Turn the rotisserie 180° and tighten
the other grub screw.
10) Remove the transit screw from
the end of the shaft coupler
12) To reinstall the LED deflector see steps 6–8 on pages 17–18 in reverse order as shown below (8, 7, 6).
// 9.2 PREPARING THE APPLIANCES – PART 2
ALIGNING FIREBOXES & PREPARING INTERNAL PARTS
Grub screw
Grub screw
Crosshead screws Infill Flame Cutout Crosshead screws LED reflector Crosshead screws Bracket
8) 7) 6)
// 19
// 20© 2022 British Fires

1
2
13) First, carefully insert the top of the rear glass into the top of the firebox behind the 4x
rear clamps. Then offer the bottom of the rear glass towards the rear, standing the
glass upright.
15) Carefully insert the side glass panels back into each side of the appliance, in at the top
first then in at the bottom.
14) Slide the rear glass behind the 4x rear clamps securely into position. If you are unable
to slide the glass back into position, remove all 4x rear clamps, then re-install the
glass into position, and finally re-install the 4x rear clamps to secure the rear glass.
16) Screw the top clamps from each side back into position, holding the side glass in place.
Crosshead screws
Crosshead screws
Brackets
Rear Glass
Brackets
Side Glass
We strongly recommend using protective gloves when removing the glass. We strongly recommend using protective gloves when removing the glass.
We strongly recommend using protective gloves when removing the glass.
Ensure the glass is supported at all times.
Ensure the glass is supported at all times.
Ensure the glass is supported at all times.
// 9.2 PREPARING THE APPLIANCES – PART 2
ALIGNING FIREBOXES & PREPARING INTERNAL PARTS
// 21
// 22© 2022 British Fires

17) Carefully place the fuel bed trays back into
position and line the holes in the fuel bed up with
the holes in the firebox. Insert the 12x screws
that secure the fuel bed back into position.
Insert your preferred fuel bed options as shown
in the following pages in section 11.0 – 11.2.
If a deluxe fuel bed has been purchased, install the
deluxe fuel bed into position, then go to step 19.
Ensure the glass is supported at all times.
19) Next layout the fuel bed, please refer to section
11.0 – 11.2, pages 31 – 35. Then, using two
people carefully lift the front glass up and into the
bottom front grooves of the appliances. If only one
side will fit in under the air curtain outlets then
gently lift the the other air curtain up to push the
glass underneath. Ensure the glass is supported at all times.
18) Place the trim plate in between the two frosted fuel
beds. Double sided tape can be used if required
(not supplied).
20) Using a cross headed screw driver, insert the
screws into either ends of the top brackets on each
appliance, to hold the front glass in place.
Crosshead screws
Crosshead screws
Brackets
We strongly recommend using protective gloves when removing the glass.
Front Glass
1
1
// 9.2 PREPARING THE APPLIANCES – PART 2
ALIGNING FIREBOXES & PREPARING INTERNAL PARTS
2
2
// 23
// 24© 2022 British Fires

// 10.0 INSTALLATION // 10.1 INSTALLATION – STUDWALL
The stud wall MUST include a header at the dimensions,
highlighted on the following pages. This is to ensure
that the weight of the finished wall is not resting on
top of the appliance.
The power inlet cable can be installed through your
choice of two locations on the top, right hand corner
of the appliance. Each can be accessed through one
removable plate.
Each appliance should be positioned on a firm level
surface and in a clean ‘dust free’ environment. If fitted
into an open chimney, the chimney must be blocked
off to reduce the risk of draught and damp through
the fire, which may cause the safety cut out system in
the fan heater to operate.
The base of the opening/stud work must be able to
take the full weight of both appliances, together.
Any protruding headers MUST be made of a non-combustible material. See
section 11.1 on page 28.
To install into a stud wall the mounting bracket must
be removed from the rear of the appliance as shown
in section 8.2 on page 8.
Once the frame work has been constructed and secured to the wall and the
appliances are in its end position, ensure that there is power to the appliance
before any cladding/plasterboard is installed.
// WARNING:
Before enclosing the appliances, test the power in situation
in order to ensure the power to the appliance working properly.
// CAUTION:
Do not keep the appliances connected to the electrical supply at this time.
Check regularly for
security of wall fixings as
appropriate. Also check
security of supply cable and
connections. If the supply
cable becomes damaged,
it must be replaced by a
service agent or competent
person, such as a qualified
electrician.
The wall where the appliances are to
be installed must be capable of long-
term support of the total load of the
appliance. Measures should also be
taken to ensure sufficient strength to
withstand the force of earthquakes,
vibration and other external forces.
Plasterboard alone is not considered
to be a structural material. It is not
recommended to rely on plasterboard
fixings alone to support the weight of
the appliance.
British Fires assumes absolutely no responsibility for injuries and
damages that may occur due to improper installation or handling.
Remove any protective film coatings from the finished/decorative
surfaces of the appliance, if any. After having selected the final position
of the appliance taking into account the integrity of the wall the electric
appliance may be secured to the wall.
To ensure customer safety, be sure to design the installation so that
the strength of both the wall and any wall fixings used are sufficient. Do
not block the ventilation holes of the appliance. The wall onto which the
appliance/stud wall is installed must be flat. Install only on a vertical
surface. Avoid sloped surfaces. Installation onto anything other than a
vertical wall may result in fire, damage or injury.
If the appliance/stud wall is to be mounted on a dry wall or a timber
framed construction wall then efforts should be made to fix into two or
more wooden studs, or supporting wooden members of the wall using
the fixing screws provided. If this is not achievable then the wall should
be strengthened using appropriate building materials.
Ensure that the correct wall plugs are used for the type of wall that the
stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.
// 25
// 26© 2022 British Fires

// One-sided (fully-recessed) installation
Drawings are not to scale Drawings are not to scale Drawings are not to scale
// Two-sided installation // Three-sided installation
Open Dimensions
Height Width Depth
570mm 2352mm 300mm
Open Dimensions
Height Width Depth
570mm 2352mm 300mm
Open Dimensions
Height Width Depth
570mm 2352mm 300mm
*If the stud wall immediately above the
heater protrudes beyond the front of the
appliance then the over-hanging section
of the installation must be made from a
non-combustible material, such as calcium
silicate/fireboard.
// 10.1 INSTALLATION – STUDWALL
Stud Wall
Appliance
*Non-combustible
W
H
D
Header
W
H
D
Header
W
H
D
Header
// 27
// 28© 2022 British Fires

// 11.0 FOREST VIEW FUEL BED LAYOUT
Forest View
Taking a small account of the small crystals, scatter randomly over the
frosted base as shown above.
PRO TIP – Use the small crystals to pick up extra light from the fuel bed to give you the best effect.
Use the contents from the Forest terrain bag and place this in the
formation shown above (image 2) towards the front and sides of the
frosted base. There should be a single layer to cover this area of the
frosted bed and the crystals still visible.
1
2
Using the contents from the Husk bag, cover the area on the frosted
bed that is still exposed, making sure the crystals are still visible.
3
Place the logs on top of the base layer created by the crystals, Forest
terrain, Husk and slate pieces. Position them as shown above. The logs
can be placed in any order, for this look the larger logs are in the center
with the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed so you do not make contact with the rear and side
glass. Contact with glass may cause damage.
Use the slate pieces and place these randomly on the bed as shown in
image 4, above.
5
4
// 29
// 30© 2022 British Fires

// 11.1 SLATE VIEW FUEL BED LAYOUT
Slate View
Evenly scatter the small crystals over the frosted
base as shown in image 1, left. The crystals should
be spread out across the whole base and form a layer
covering the whole area.
1
Take the two types of the slate effect pieces and
spread these evenly throughout, on top of the bed
of crystals.
Place the logs on top of the base layer created by the
crystals and slate pieces. Position them as shown in
image 3. The logs can be placed in any order, we have
used the larger ones as centre pieces and placed the
remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed ensuring you do not
make contact with the rear or side glass. Coming into contact with glass
may cause damage.
2
3
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// 32© 2022 British Fires

// 11.2 DIAMOND LIGHT VIEW FUEL BED LAYOUT // 11.3 DELUXE REAL LOGS (UPGRADE OPTION)
Evenly scatter the small crystals over the frosted
base as shown in image 1, left. The crystals should be
spread out across the whole base and form a layer
covering the whole area.
1
Take the larger crystals and place these in position as
shown in image 2, left. For the best results, remove
a small amount of the small crystals and place the
larger crystal directly on the frosted base.
2
Three Diamond Light colour settings (Orange, Purple, Blue)
// 33
// 34© 2022 British Fires

// 13.0 OPERATING THE APPLIANCE
The ON/OFF switch is located on the front, top right hand side of the appliance.
Your model may require pressing the O/I button once to turn the fire on.
REMOTE CONTROL
The button distribution of the remote controller is as shown right,
and the current state information of the electric fireplace, such as the
flame effect, fuel bed, setting, temperature and time set, is displayed on
the LCD screen on the remote control.
1) Standby
Turns the appliance ON/OFF
standby, the default settings are:
heater set to 82°F/27°C, the
main flame effect is F1, the Fuel
bed is L1 (no temperature display).
2) Flame Control
Changes the flame effect
brightness F1, F2, F3, F4, F1
(cycle adjustment)
3) Heater
Heater button switches to the
temperature adjustment option
when the weekly timing function
is adjusted. Then use the and
buttons to select the desired
temperature. The temperature
cannot be adjusted while the daily
timer control is in use. Only the
heating function can be switched.
Temperature Setting range:
Centigrade: 17°C, 18°C, 19°C, 20°C, 21°C, 22°C,
23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C (Cycle)
Fahrenheit: 62°F, 63°F, 64°F, 65°F, 66°F, 67°F,
68°F, 69°F, 70°F, 71°F, 72°F, 73°F, 74°F, 75°F,
76°F, 77°F, 78°F, 79°F, 80°F, 81°F, 82°F, ON,
62°F (Cycle)
*Press and hold the heater button for
3 seconds can transfer from °C to °F.
4) Fuel Bed
Changes the colour of the fuel bed.
L1, L2, L3, L4, L1 (cycle adjustment)
5) Sleep Timer
Adjusts the timer: 1H, 2H, 3H, 4H,
5H, 6H, 7H, 8H, 9H, OF, 1H (cycle)
6) Down Light
Turns the down lighting ON/OFF,
(the down light symbol will be lit
when it is turned on).
7) Time and Week Settings
Press to enter the time and week
timer settings.
8) Lower temperature 1°C or F°
Press this button to lower the
temperature by –1°, incrementally,
while the heating is turned on.
9) Raise Temperature 1°C or F°
Press this button to raise the
temperature by +1°, incrementally,
while the heating is turned on.
10) Date Set
To choose from Monday to Sunday
or week timer mode option. Option
mode:1-2-3-4-5-6-7-A-oF.
7
9
10
3
5
8
1
2
4
6
// 12.0 PAIRING THE REMOTE CONTROL
Within 1 minute of turning the
power on by the main ON/OFF
switch (located on the front, top
right hand side of the appliance),
press and hold and the and
buttons on the remote control
for 3 seconds, to remotely pair
to the appliance, the LCD only
displays bL (displayed at the
display temperature position)
and flashes for 5 seconds, then
returns to the current display
state. The remote is then paired
to the appliance.
The ON/OFF switch is located
on the front, top right hand
side of the appliance. Press the
O/I button once to turn the
fire on. The appliance will then
automatically start with the LED
flame-effect activated.
// 35
// 36© 2022 British Fires

Standby Button:
Turns the appliances ON/OFF
standby, the default settings are:
heater set to 82°F/27°C, the
main flame effect is F1, the Fuel
bed is L1 (no temperature display).
Changing Flame Effect:
In the power-on state, press this
button, the digital screen displays
the flame position and the flame
indicator is bright, and the main
flame position can be adjusted.
The flame brightness settings are:
F1, F2, F3, F4, Set as follows:
Button Display Flame Effect
1st Press F1 Full
2nd Press F2 Medium
3rd Press F3 Low
4th Press F4 cycle through
settings
Heating Operations:
1) Press the heater button to turn
the heating function on and off and
adjust the temperature setting.
Heater is divided into temperature
settings: 17°C, 18°C, 19°C, 20°C,
21°C,22°C, 23°C, 24°C, 25°C,
26°C, 27°C, ON, 17°C. (Circular
operation control)
2) Press and hold the heater
button for 3 seconds to convert
the temperature unit from °C to °F.
The temperature display window
will flash. After the temperature is
set, the display unit will flash 5
times, then automatically saves
the settings and exits the setting
state. After the display unit is
turned on, if there is no operation
within 10 seconds, the setting
status is also exited.
3) Fan delay function: After the
appliances are turned off, the fan
will continue running for 15
seconds then stop.
Open Window Detection function:
When the appliances are heating,
the ambient temperature suddenly
drops ≥–5°C within 10 minutes,
and the environment cannot be
warmed up within 30 minutes.
The appliances will automatically
display “OP”. The heating function
will be automatically turned off,
and when the “OP” is displayed, it
can be turned off and then
restarted by turning off and on the
appliances to clear the fault code.
4) These appliances have a non-
self-resetting overheat protection
device (thermal cut-out) which will
activate if the air inlets or outlets
are obstructed. For safety reasons
the fire will NOT switch on again
automatically, the following
procedure must be carried out
before the fire can be operated.
NOTE: The flame-effect will remain operational if
the cut-out is activated, only the fan heater is
prevented from working.
Switch OFF the appliances at the
wall socket or outlet. Leave the fire
OFF for a period of no less than 10
minutes, ensuring all obstructions
are removed. Switch the
appliances ON at the wall. Ensure
the appliances are turned ON at
the control switches. If the fire
fails to operate correctly, repeat
the above procedure.
Fuel Bed Options:
Once powered, press the “Fuel
Bed” button and the LCD screen
on the remote will display the fuel
bed icon. Now, the fuel bed colour
can be adjusted. The different
settings are: L1, L2, L3, L4; Fuel
bed light. Set as follows:
Button Display Flame Effect
1st Press L1 Orange
2nd Press L2 Blue
3rd Press L3 Orange + Blue
4th Press L4 Cycle through
settings
Setting Sleep Timer:
In the timed display, press the
“Sleep Timer” button to adjust the
time, plus one hour for each press.
(You can’t enter the weekly timing
selection, you can only set the
current automatic shutdown time.
This function is available when the
weekly timing function is turned on.
Will not operate). Timing range:
1H, 2H, 3H, 4H, 5H, 6H, 7H, 8H,
9H, OF, 1H (cycle adjustment).
Control Down Lighting:
Turns the down lighting lights on
and off.
Setting Clock and Timer:
Use the date button to choose
from Monday to Sunday or week
timer mode option. Option mode:
1-2-3-4-5-6-7-A-oF.
Clock setting:
1) At standby state (after the unit
is plugged in and before pressing
“main power”), press and hold the
Setting button on the remote for 3
seconds, the digital display will the
flash “00:00”.
2) Press on the remote control
to set the hour, press the remote
control to set the minutes.
3) Press “Setting” to enter the
setting of the week timer. Press
to select Sunday to Saturday,
The date symbol will be light up
after the day is selected. When
finished, press the button to
exit setting.
4) The current clock must be set
after the initial power-on or power-
off, otherwise the clock will remain
“00:00” status and you won’t be
able to set the week timer function.
// 13.0 OPERATING THE APPLIANCE
Continued
// ATTENTION:
With the remote paired to both fires correctly the same
operation setting will apply to both fires.
// 37
// 38© 2022 British Fires