Bromic Heating Tungsten Smart-Heat Troubleshooting guide

Version 4.4AUS
TUNGSTEN SMARTHEAT™
GAS HEATER
BY BROMIC
INSTALLATION, INSTRUCTION AND
SERVICE MANUAL
SUITABLE FOR GAS RADIANT HEATER MODELS:
TUNGSTEN 300 - BURNER AND TUNGSTEN 500 - BURNER
WARNING: Improper installation,
adjustment, alteration, service or maintenance
can cause property damage, injury or death.
Read the installation, operating and
maintenance instructions thoroughly before
installing or servicing this equipment.
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DANGER
If you smell gas:
1. Shut off gas to the appliance
2. Extinguish any open flame
3. If odor continues, keep away from the
appliance and immediately call your gas
supplier or fire department.
Do not store or use petrol or other flamable vapor and
liquids in the vicinity of this or any other appliance.
This appliance to be connected only to
reticulated gas & installed in accordance with AS/NZS
5601
WARNING: For Outdoor or Amply
Ventilated area use and for NON
RESIDENTIAL INDOOR APPLICATION
WARNING

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Head Office: 10 Phiney Place, Ingleburn, Sydney, NSW 2565 Australia
T: 1300 276 642 (within Australia) or +61 2 9748 3900 (from overseas) F: +61 2 9748 4289
E: info@bromicheating.com W: www.bromic.com.au
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Note: Bromic Heating reserves the right to make changes to specifications, parts, components and equipment without prior notification.
This Installation, operation and service manual may not be reproduced in any form with prior written consent from Bromic Heating.
This manual contains important information about the assembly, operation, and maintenance of
Tungsten Smart-Heat™ Heaters. Please pay close attention to the important safety information
shown throughout this instruction manual. Any safety information will be accompanied by the
following safety alert symbols:
DANGER, WARNING, IMPORTANT
• READ THIS MANUAL CAREFULLY before installing or servicing
this product.
• Improper installation, operation, or maintenance can result in
death, severe injury, or property damage.
• Installation must be carried out by Authorised person/s in
accordance with AS5601 Gas Installation Code.
• This appliance is to be used ONLY for outdoor and non-
residential indoor use (minimum room volume must be
250m3)
• When installed outdoors this appliance MUST be protected
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CONTENTS
IMPORTANT NOTES & WARNINGS 4
PRODUCT OVERVIEW 5
PRODUCT DESCRIPTION 5
SPECIFICATIONS 5
GENERAL INFORMATION 6
PRODUCT FEATURES 6
INSTALLATION REQUIREMENTS 6
GAS REQUIREMENTS 6
INSTALLATION CLEARANCES 7
INSTALLATION INSTRUCTIONS 8
HEATER INSTALLATION INSTRUCTIONS 8
GAS SUPPLY INSTALLATION 12
POWER SUPPLY INSTALLATION 12
LEAKAGE TEST 12
HEAT DEFLECTOR INSTALLATION INSTRUCTIONS 13
CEILING MOUNT POLE INSTALLATION INSTRUCTIONS 13
OPERATING INSTRUCTIONS 14
TURNING THE APPLIANCE ON 14
TURNING THE APPLIANCE OFF 14
MAINTENANCE AND SERVICING 14
REGULAR SERVICE REQUIREMENTS 14
EXTERIOR SERVICING 14
OPTIMUM MOUNTING DISTANCE 15
HONEYWELL CONTROL 15
HONEYWELL VALVE 16
OPERATION DATA - BRAHMA CONTROL BOX 17
DUNGS GAS VALVE 18
WHITE RODGERS GAS VALVE 18
WIRING DIAGRAM 19
REPLACEMENT PARTS 22
POST-INSTALLATION REPORT 24
TROUBLE SHOOTING 25
APPENDIX A 26
WARRANTY 28

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IMPORTANT NOTES AND WARNINGS
WARNING
•THIS APPLIANCE SHALL NOT BE INSTALLED OR USED
IN RESIDENTIAL DOMESTIC INDOOR AREAS
•DO NOT PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE
•DO NOT USE OR STORE FLAMMABLE MATERIALS
NEAR THIS APPLIANCE
•DO NOT SPRAY AEROSOLS OR FLAMMABLE
MATERIALS IN THE VACINITY OF THIS APPLIANCE
WHILE IT IS IN OPERATION
Failure to follow the warnings and instructions in this manual
could result in severe personal injury, death or property
damage.
•This Installation, Operation and Service manual should
not be removed from the site of installation.
•This Appliance is for outdoor and non-residential indoor
areas only. (see attached diagrammatical representations
of outdoor areas “Appendix A”).
•Any guard or other protective device removed for
servicing (conducted by an authorised person) must be
replaced before operating the heater.
•Adults and children should stay away from high
temperature surfaces to avoid burns or other serious
personal injury.
• Children should be carefully supervised when they are in
the area of the heater.
•Clothing or other flammable materials should not be
hung from the heater or placed on or near the heater.
•Do not perform maintenance until heater has been
turned off, power disconnected, and heater temperature
has cooled to room temperature.
•Do not expose the burner to water or moisture. The
appliance is to be protected from rain.
•Do not use the heater if any of these parts are exposed
to water until the appliance is inspected or repaired by
an authorised service person.
•The installer is to ensure that the requirements of the local
authority, local gas fitting regulations, municipal building
codes, and any other relevant statutory regulations are
carried out.
•Certain materials or items, when stored under or near the
appliance, will be subjected to radiant heat and could
be seriously damaged. Ensure combustible materials eg.
overhead structures, walls, floors, furniture, fixtures and
plants must be kept 1100mm from the top and side.
•The whole gas system, hose assembly, regulator, pipes,
and burner should be inspected for damage and leaks
before use and at least annually by an authorized person
for the life of the heater.
•All leak tests should be done with a soap solution. Never
use an open flame to check for leaks.
•Do not use the heater until all connections have been
leak tested by an authorised person.
•Inspect the hose assembly before each use of the
appliance.
•The hose assembly must be replaced prior to the
appliance being put into operation if there is evidence
of excessive abrasion or wear, or if the hose is damaged.
•The replacement hose assembly must be AGA approved.
•The hose assembly is not to be located in areas where
the hose may be subject to accidental damage.
•This radiant heater is NOT intended to be installed on
recreational vehicles and/or boats.
• Repair to be carried out ONLY by an authorised person.
•Improper installation, adjustment, or alteration can cause
personal injury, property damage, or even death.
• Do not attempt to alter the unit in any manner.
•Ensure that the heater is never used without an AGA
approved pressure limiting regulator
• Remove transit protection before use.
•Never operate the heater in an explosive environment
such as areas where petrol or other flammable liquids or
vapours are stored.
•Turn off the gas supply immediately if smell of gas is
detected.
• Do not paint any surface of the heater.
• Do not throw objects at Glass facia.
•If Glass facia breaks, discontinue use, disconnect power
and gas and isolate area affected by breakage.
•Control compartment, burner and circulation air
passageways of the heater must be kept clean. Frequent
cleaning may be required as necessary.
• Turn Gas Supply off when not in use.
•Check the heater immediately if any of the following
occurs:
»The heater does not reach temperature.
»The burner makes popping noise during use (a
slight noise is normal when the burner is ignited or
extinguished).
•Young children should be supervised to ensure that they
don’t play with the appliance.
•This appliance is not intended for use by young or infirm
persons unless they have been adequately supervised
by a responsible person to ensure that they can use the
appliance safely.
•Check for damage to the appliance regularly. If damage
to the cord, plug or appliance is suspected, discontinue
use immediately and contact the supplier or qualified
person for repair.
•If the cord, plug or appliance is damaged, unplug from
the outlet, discontinue use immediately, and only an
authorised person or similar may repair the unit.
•Avoid inhaling fumes emitted from the heater’s first
use. Smoke and odour from the burning of oils used in
manufacturing will appear. Both the smoke and odour
will dissipate after approximately 30 minutes.
•Ensure that a watertight seal is maintained on the
electrical control box at all times
•Regularly check for damage to the rubber seals. If
damage to the rubber seals is suspected, discontinue
use immediately, switch off power and contact the place
of purchase or authorised service technician for repair.
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PRODUCT OVERVIEW
PRODUCT DESCRIPTION
The Tungsten Smart-Heat™ Gas Radiant Heaters are designed to provide eective outdoor heating to both commercial and
residential premises whilst oering an appealing design.
The heaters incorporate full function electronic controls, allowing them to be operated remotely from a conveniently located
switch. The heaters have been designed to withstand the rigors of the outdoors.
SPECIFICATIONS
497
255
306
99
316
286
335 404
356
302
150
263 28
135
TUNGSTEN SMART-HEAT HEATER DIMENSIONAL DETAILS
Without Heater
Deflector
With Heater
Deflector
Wall Bracket / Control Housing
Mounting Hole Positions
TUNGSTEN SMARTHEAT™ HEATER DIMENSIONAL DETAILS
IMPORTANT
This appliance is NOT approved for indoor domestic use and must be installed by authorised persons only in accordance
with AS5601-2010 Gas Installation Code.
This appliance is to be protected from rain. Install under a protective cover.
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Tungsten Smart-Heat™ 3 BURNER Tungsten Smart-Heat™ 5 BURNER
Gas type LPG NATURAL GAS LPG NATURAL GAS
Manufactured by BROMIC HEATING PTY LTD
AGA Approval No. 7289 7289 7289 7289
Gas Consumption 25 MJ/hr 25 MJ/hr 42 MJ/hr 42 MJ/hr
Gas Type Propane Gas (LPG) Only Natural Gas Propane Gas (LPG) Only Natural Gas
Gas Pressure 2.75 KPA 1 KPA 2.75 KPA 1 KPA
Injector Size 0.8mm 1.4mm 0.8mm 1.4mm
Weight 15kg 15kg 20kg 20kg
Voltage 220-240V 220-240V 220-240V 220-240V
Current >1 Amp >1 Amp >1 Amp >1 Amp

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PRODUCT OVERVIEW CONTINUED...
INSTALLATION REQUIREMENTS
IMPORTANT
This appliance shall only be used in above ground open-air
situations with:
• natural ventilation
• without stagnant areas
•where gas leakage and products of combustion are
rapidly dispersed by wind and natural convection
Any enclosure in which the appliance is used shall comply
with one of the following:
1. An enclosure with walls on all sides, but at least one
permanent opening at ground level (ref. Appendix A,
Example 1)
2. Within a partial enclosure that includes an overhead
cover and no more than two walls (ref. Appendix A,
Example 2)
3. Within a partial enclosure that includes an overhead cover
and more than two walls, the following shall apply:
•At least 25% of the total wall area is completely open
(ref. Appendix A, Example 4), and
•At least 30% of the remaining wall area is open and
unrestricted (ref. Appendix A, Example 4)
Note: The definition of outdoors is an above ground open-
air situation with natural ventilation, without stagnant areas,
where gas leakage and products of combustion are rapidly
dispersed by wind and natural convection.
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GAS REQUIREMENTS
Tungsten Smart-Heat LPG Models:
• Use Propane (LPG) gas only
• The approved inlet pressure to the appliance is 2.75KPA
Tungsten Smart-Heat Natural Gas Models:
• Use Natural Gas Only
•Always use Bromic Natural Gas Governor (supplied) –
Model: BM-WF1A (AGA No. 5149)
•Ensure that Inlet pressure to the regulator does not
exceed 5KPA
• The approved inlet pressure to the appliance is 1.0KPA
GENERAL INFORMATION
The Calortch Series Gas radiant heaters are suitable for outdoor and non-residential indoor spaces. In addition to the
installation instructions provided, authorised installers must abide by the Australian installation code AS-5601-2010. Please
note that these standards are subject to change.
The heater is designed to function in winds up to 15Km/h. The heater is subject to reduced performance or failure in adverse
weather conditions such as high wind or extreme saturation.

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