Brother DCP-395CN User manual

USER’S GUIDE
DCP-395CN
Version 0
UK/IRE/GEN

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-395CN
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
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http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.

i
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
EC Declaration of Conformity

iii
Table of Contents
Section I General
1 General Information 2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®) ................................................................ 5
Control panel overview ..........................................................................................6
LCD display indications ...................................................................................7
Basic Operations .............................................................................................8
Warning LED indications ................................................................................. 8
2 Loading paper and documents 9
Loading paper and other print media.....................................................................9
Loading envelopes and postcards.................................................................11
Loading photo paper......................................................................................13
Removing small printouts from the machine ................................................. 14
Printable area ................................................................................................15
Acceptable paper and other print media.............................................................. 16
Recommended print media ...........................................................................16
Handling and using print media.....................................................................17
Choosing the right print media.......................................................................18
Loading documents .............................................................................................20
Using the scanner glass ................................................................................20
Scannable area .............................................................................................20
3 General setup 21
Paper settings......................................................................................................21
Paper Type ....................................................................................................21
Paper Size .....................................................................................................21
Sleep Mode .........................................................................................................22
LCD display .........................................................................................................22
Changing LCD language ...............................................................................22
LCD Contrast.................................................................................................22
Setting the backlight brightness..................................................................... 23
Setting the Dim Timer for the backlight ........................................................23
Printing Reports ................................................................................................... 23
How to print a report ......................................................................................23

iv
Section II Copy
4 Making copies 26
How to copy .........................................................................................................26
Making a single copy .....................................................................................26
Making multiple copies ..................................................................................26
Stop copying..................................................................................................26
Copy options........................................................................................................26
Changing copy speed and quality .................................................................27
Enlarging or reducing the image copied ........................................................28
Making N in 1 copies or a poster (Page Layout) ...........................................29
Adjusting Brightness and Contrast ...............................................................30
Ink Save Mode............................................................................................... 31
Paper options ................................................................................................31
Book Copy .....................................................................................................32
Watermark Copy............................................................................................32
Setting your changes as a new default..........................................................34
Restoring all settings to the factory settings ..................................................34
Section III Direct Printing
5 Printing photos from a memory card or
USB Flash memory drive 36
PhotoCapture Center™ Operations.....................................................................36
Printing from a memory card or USB Flash memory drive without a PC.......36
Scanning to a memory card or USB Flash memory drive without a PC ........36
Using PhotoCapture Center™ from your computer.......................................36
Using a memory card or USB Flash memory drive .......................................36
Memory cards or a USB Flash memory drive folder structure.......................37
Getting started .....................................................................................................38
Entering PhotoCapture mode ........................................................................39
Print Images.........................................................................................................39
View Photos...................................................................................................39
Print Index (Thumbnails) ...............................................................................40
Printing Photos ..............................................................................................41
Enhance Photos ............................................................................................41
Search by Date ..............................................................................................44
Print All Photos ..............................................................................................45
Slide show .....................................................................................................45
Trimming........................................................................................................46
DPOF printing ................................................................................................46

v
PhotoCapture Center™ print settings.................................................................. 47
Print Speed and Quality.................................................................................48
Paper options ................................................................................................48
Adjusting Brightness, Contrast and Colour....................................................49
Cropping ........................................................................................................50
Borderless printing......................................................................................... 50
Date Print.......................................................................................................50
Setting your changes as a new default..........................................................51
Restoring all settings to the factory settings ..................................................51
Scan to a memory card or USB Flash memory drive ..........................................51
Entering Scan mode ......................................................................................51
How to scan to a memory card or USB Flash memory drive......................... 52
Auto Crop ......................................................................................................53
How to set new default ..................................................................................54
How to reset to factory settings ..................................................................... 54
Understanding the Error Messages.....................................................................54
6 Printing photos from a camera 55
Printing photos directly from a PictBridge camera...............................................55
PictBridge requirements ................................................................................55
Setting your digital camera ............................................................................55
Printing Images..............................................................................................56
DPOF printing................................................................................................56
Printing photos directly from a digital camera (without PictBridge)......................57
Printing Images..............................................................................................57
Understanding the Error Messages.....................................................................58
Section IV Software
7 Software and Network features 60
Section V Appendixes
A Safety and Legal 62
Choosing a location ............................................................................................. 62
To use the machine safely................................................................................... 63
Important safety instructions.......................................................................... 67
IMPORTANT - For your safety ......................................................................68
LAN connection .............................................................................................68
Radio interference .........................................................................................68
EU Directive 2002/96/EC and EN50419........................................................69
International ENERGY STAR®Qualification Statement................................69
Legal limitations for copying ................................................................................ 70
Trademarks.......................................................................................................... 71

vi
B Troubleshooting and Routine Maintenance 72
Troubleshooting ...................................................................................................72
If you are having difficulty with your machine ................................................72
Error and Maintenance messages.......................................................................77
Error animation ..............................................................................................80
Printer jam or paper jam ................................................................................80
Routine maintenance...........................................................................................82
Replacing the ink cartridges ..........................................................................82
Cleaning the outside of the machine .............................................................85
Cleaning the scanner glass ...........................................................................86
Cleaning the machine’s printer platen ...........................................................86
Cleaning the paper pick-up rollers.................................................................87
Cleaning the print head .................................................................................87
Checking the print quality ..............................................................................88
Checking the print alignment .........................................................................89
Checking the ink volume ...............................................................................89
Machine Information ............................................................................................90
Checking the serial number ...........................................................................90
Reset functions..............................................................................................90
How to reset the machine ..............................................................................90
Packing and shipping the machine......................................................................91
C Menu and Features 93
On-screen programming......................................................................................93
Menu table.....................................................................................................93
Memory storage.............................................................................................93
Mode and menu keys ..........................................................................................93
Menu table.....................................................................................................94
D Specifications 106
General ..............................................................................................................106
Print media.........................................................................................................108
Copy .................................................................................................................. 109
PhotoCapture Center™ .....................................................................................110
PictBridge ..........................................................................................................111
Scanner .............................................................................................................112
Printer ................................................................................................................113
Interfaces ...........................................................................................................114
Computer requirements .....................................................................................115
Consumable items ............................................................................................. 116
Network (LAN) ...................................................................................................117
E Glossary 118
FIndex 119

Section I
General I
General Information 2
Loading paper and documents 9
General setup 21

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer,
Scanner and Network. When you are ready to
learn detailed information about these
operations, read Software User’s Guide and
Network User’s Guide.
Viewing Documentation 1
Viewing Documentation
(Windows®)1
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
General Information 1
Bold Bold typeface identifies specific
button on the machine’s control
panel, on the computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
WARNING
Warnings tell you what to do to prevent
possible personal injury.
CAUTION
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.

General Information
3
1
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
dClick Documentation.
eClick the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows®2000
Professional/Windows®XP and
Windows Vista®)
ControlCenter3
(For Windows®2000
Professional/Windows®XP and
Windows Vista®)
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.

Chapter 1
4
Viewing Documentation
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cDouble-click your language folder.
dDouble-click top.html to view the
Software User’s Guide and Network
User’s Guide in HTML format.
eClick the documentation you want to
read.
Software User’s Guide
Network User’s Guide
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(Mac OS X 10.3.9 - 10.5.x)
ControlCenter2
(Mac OS X 10.3.9 - 10.5.x)
Network Scanning
(Mac OS X 10.3.9 - 10.5.x)
Presto! PageManager User’s Guide
The complete Presto! PageManager
User's Guide can be viewed from the Help
selection in the Presto! PageManager
application.

General Information
5
1
Accessing Brother
Support
(Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Brother CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our web site
(http://www.brother.com), click Brother
Home Page.
For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
To visit our web site for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back or if
you have finished, click Exit.

Chapter 1
6
Control panel overview 1
1 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
screen by lifting it.
2 Number of Copies
Use this key to make multiple copies.
3 Menu keys:
dor c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
aor b
Press to scroll through the menus and
options.
Clear/Back
Press to go back to the previous menu
level.
Menu
Lets you access the main menu to program
the machine.
OK
Lets you choose a setting.
4 Start keys:
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
5 Stop/Exit
Stops an operation or exits from a menu.
6On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
7 Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
Mem.
Mem.
Mem.
01
Normal
100%
100%
Enlarge/Reduce
Enlarge/Reduce
Plain Paper
Plain Paper
Paper
Paper
Type
ype
Ratio:
Ratio:
Quality
134
56
2
978

General Information
7
1
8 Mode keys:
Scan
Lets you access Scan mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
9 Warning LED
Turns orange and blinks when the LCD
displays an error or an important status
message.
LCD display indications 1
The LCD display shows the mode the
machine is in, the current settings, and the
available ink volume.
1 Ink indicator
Lets you see the available ink volume.
2 Memory Status
Lets you see the available memory in the
machine.
Mem.
Mem.
Mem.
Normal
100%
100%
Enlarge/Reduce
Enlarge/Reduce
Plain Paper
Plain Paper
Paper
Paper
Type
ype
Ratio:
Ratio:
Quality
01
1
2

Chapter 1
8
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Paper Type.
dPress dor cto choose Inkjet Paper.
Press OK.
You can see the current setting on the
LCD:
ePress Stop/Exit.
Warning LED indications 1
The Warning LED (light emitting diode) is a
light that shows the status of the machine, as
shown in the table.
MENU
Network
Network
Machine Info.
Machine Info.
Initial Setup
Initial Setup
Print Reports
Print Reports
Select & Press OK
General Setup
General Setup
General Setup
MENU Select & Press OK
Paper
Paper
Type
ype
Paper Size
Paper Size
Inkjet Paper
Inkjet Paper
A4
A4
5Mins
Mins
LCD Settings
LCD Settings
Sleep Mode
Sleep Mode
LED DCP status Description
Off
Ready The DCP is ready for
use.
Orange
Cover open The cover is open. Close
the cover. (See Error
and Maintenance
messages on page 77.)
Cannot Print Replace the ink cartridge
with a new one. (See
Replacing the ink
cartridges on page 82.)
Paper error Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See Error
and Maintenance
messages on page 77.)
Other
messages
Check the LCD
message. (See Error
and Maintenance
messages on page 77.)

9
2
2
Loading paper and
other print media 2
Note
To print on Photo (10 ×15 cm) or Photo L
(89 ×127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper on page 13.)
aIf the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
bLift the output paper tray cover (1).
cWith both hands, gently press and slide
the paper side guides (1) and the paper
length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper and documents 2
1
2
3
3
1

Chapter 2
10
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
dFan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure that the paper is not
curled.
eGently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
fGently adjust the paper side guides (1)
to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
1

Loading paper and documents
11
2
gClose the output paper tray cover.
hSlowly push the paper tray completely
into the machine.
iWhile holding the paper tray in place,
pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 to
95 g/m2.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
1
2
Glue 2Double flap 2

Chapter 2
12
How to load envelopes and postcards2
aBefore loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are ‘double-
feeding,’ put one envelope or postcard in
the paper tray at a time.
bPut envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.
2
1